Tag: volunteer software Page 18 of 19

Is Volunteering Too White and Wealthy?

Those who stand to benefit the most from volunteering are less likely to be involved.

Sir Stuart Etherington, chief executive of the NCVO

We previously looked into the demographics of volunteers and why women volunteer more than men. However, there are many factors affecting the ratio of volunteers to non-volunteers. This blog will look into the impact of socioeconomic status and ethnicity on an individual’s likelihood to volunteer. Addressing the question: Is Volunteering Too White and Wealthy?

I want to start this blog by saying I am white. Therefore, I can’t speak for the experiences of BAME volunteers but I can help draw attention to them. It has been said that standing by and letting discrimination happen is as bad as actively discriminating against people yourself.

The Facts and Figures

Socio-economic Analysis

People from less deprived areas are more likely to volunteer. Demographic analysis of volunteering, socioeconomic, race, volunteer management,
How often people volunteer, based on the deprivation level of the area in which they live.

The graph above shows us that people in deprived areas are volunteering, just not as much as those from the least deprived areas. Interestingly, the level of informal volunteering is much more similar across the levels of deprivation. Perhaps this suggests that those from lower socio-economic backgrounds do volunteer, they just prefer to give help directly, not through mediation by formal organisations. As a result, maybe we need to reach out to these types of people more and show them how useful online volunteer hubs can be to find new and exciting opportunities.

NCVO’s Time Well Spent report highlights that people from higher socio-economic groups were more likely to be recent volunteers than those from lower socio-economic groups (44% vs. 30%). 40% of those from lower socio-economic backgrounds say they have never volunteered in their lives. The instant thought here is that the people from working-class backgrounds must spend their time working to earn money and find they have no time to volunteer. Right?

Well think again; it’s actually people who are unemployed that have the lowest volunteering rates. 42% of people not working note they have never volunteered in their lives. The highest volunteering rates are found in those who have part-time jobs. 53% of those who worked less than 8 hours per week had recently volunteered, and 41% of part-timers who work 8 – 29 hours per week had volunteered recently at the time of the report.

A person’s socio-economic status also appears to affect what type of voluntary work they do. Those who would identify as working-class are less likely to be in leadership/organisational roles than those of higher or middle class. 23% vs. 15% for leadership roles. 42% vs. 33% for organisational roles.

Furthermore, the level of education a person possesses also appears to impact volunteering rates. The higher the education, the more likely a person is to volunteer.

Educated are more likely to volunteer - 48% vs. 20%. Demographic analysis of volunteering, socioeconomic, race, volunteer management,

Not Enough Ethnic Diversity

 The proportion of recent, frequent, and non-volunteers by ethnicity, diversity in volunteering, volunteer management, volunteering,
The proportion of recent, frequent, and non-volunteers by ethnicity.

NCVO’s report appears to show that participation isn’t too affected by ethnicity. However, looking at the sample size, we can see that only 464 were from BAME backgrounds while 9,606 were white. As a result, it is heavily suggested that the likelihood of volunteering is affected by an individual’s race.

Unfortunately, BAME volunteers were more likely to report negative volunteering experiences, including feeling unappreciated and excluded. For example, they were less likely to feel they belonged in the organisation they volunteered for than white volunteers (77% vs 85%). Shockingly, research by CharityJob showed that 54% of BAME voluntary workers reported discrimination based on their ethnicity.

I’m Asian and Muslim. I have come across people while working who have shown outright dislike of me from the onset and other more subtle forms of discrimination.

Furthermore, people from BAME backgrounds were less likely to say they planned to volunteer in future (73% vs 81%).

How Can Volunteer Managers Fix This?

So is volunteering too white and wealthy? Well, it’s clear that something is creating this lack of diversity in volunteering numbers. But what can volunteer managers do about it? Perhaps the most fundamental thing would be to check that you offer a wide range of opportunities, suitable for a variety of people.

Let’s look at important factors to consider:

  • Location – maybe there are people out there who would like to volunteer but don’t have any opportunities near enough to them and can’t afford to travel. Some sites even give people the opportunity to volunteer from home.
  • Skills Needed/Accessibility – making opportunities that are accessible and require no specific skills are likely to attract a wider and more diverse range of volunteers.
  • Flexibility – many people may not have the time to commit to regular opportunities. If you can communicate with potential volunteers and arrange a time and date that suits them, you may be more likely to increase the diversity of your volunteers.

It has also been suggested that the demographic gaps would close if more employers let staff take time off to do voluntary work, or organised company-wide volunteering schemes.

This Doesn’t Just Affect The Volunteers

It’s important to note that the lack of diversity isn’t just within the actual volunteers themselves, but also with the volunteer managers and organisation higher-ups.

Here are some quotes from BAME candidates going for volunteer management roles:

I have never seen a black female in senior management in a charity and I have been working in the sector for over ten years. As a result I feel unconscious bias which reduces my promotion opportunities.

Race discrimination may be subjective. However, it’s very real. In my personal experience, I believe that on several occasions I have been passed over for promotion to people with less experience, knowledge and competence for white colleagues.

Visible diversity within organisations matters to candidates:

CharityJob's survey found that knowing that diversity is a focus for the organisation is very important. Volunteers, volunteer management, volunteer management software

Overall, we can assume that by listening to your volunteers talk about their volunteering experiences, changes can be made. This could make your volunteering roles more attractive to a wider number of people, and increase diversity.

Britain’s volunteer community is clearly tilted towards people who are white and middle-class, it’s about time that changed to become more inclusive.

How Can TeamKinetic Help?

TeamKinetic’s volunteer management software can help you analyse the demographics of your volunteers, including their ethnicity. This can give you great insight into who your volunteering opportunities are attracting – or not attracting. Our software ensures volunteers and providers both give feedback about every opportunity completed. Therefore, any problems faced (such as discrimination) can be dealt with swiftly.

Want to read more content like this? Check out our blog on understanding volunteer demographics to fill empty roles.

For more information on volunteer management software, contact us.

You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

Top 5 Tips For Volunteering Abroad

Thailand
Thailand

The top 3 countries volunteers travel to are; The Philippines, India and Thailand, with 1.6 million people volunteering abroad every year. 84% of millennials said they would travel abroad to participate in volunteering activities and 39.52% said they would volunteer for their own professional development. So if you are one of those 84% then read on for our tips for volunteering abroad.

1. Make sure you know how to get there

“Getting lost, a good way to find yourself, unless you’re actually lost. Then you’ve got a problem”

A wise man once said

As obvious as it may sound, it’s essential you know exactly where in the world you’re going to be travelling to. Most people use websites such as GVI and International Volunteer HQ when wanting to volunteer abroad. However, you must read the small print! Most volunteering opportunities do not include flights, and few have transfers organised to and from the airport. So always be sure of the best way to go about your journey. Plan ahead and always make contact with your provider in advance, they’ll be able to point you in the right direction.

2. Be proactive

Volunteering programmes
Volunteering programmes. Picture credit: Projects Abroad.

Engage with the local communities in which you plan to volunteer in, don’t just treat it as a photo opportunity. This can be done by listening and understanding what the local communities want and need. Be aware of your own prejudices and bias and listen; the community knows better than you. As a volunteer, you should consider learning about the political, social, economic and cultural histories of the places you visit. Which in better terms, will help stop you putting your foot in it!

3. Develop relationships

Building relationships
Building relationships

When volunteering abroad you want to ensure you develop relationships with the local community and stakeholders. Finding a real interest in someone will gain their trust over the course of your volunteering experience, by letting them know that you’re there to help. By communicating and developing relationships it will allow you to get the ball rolling between yourself and the local community and lubricate the path to what can be a rough road to the end goal. Remember your in someone else’s house, although it may be different from what you’re used to, they will be proud of their home – so always be respectful.

4. Manage your time wisely

Amazing places
Amazing places

Time is of the essence, you will be home before you know it. Try to make an action plan of what you want to achieve in your time volunteering – there is nothing worse than leaving a job half-finished. Assert maximum effort in all you do, hard work never goes unnoticed; it could lead to further volunteering in the future. But plan for free time! Get out and see the country you’ve travelled to, enjoy the culture and fully indulge in the experience.

5. Get something out of it

Take it all in
Take it all in

Your volunteering experience should help develop your skills. These could be employability skills for a future career, or they could be personal skills which you want to develop. But being out of your comfort zone and learning to adapt is a broad skill which can be utilized in many areas of your life. We all have to adapt, volunteering abroad will definitely take you out of your comfort zone.

Maintain your connections once you have finished, take down all the contact details and social media accounts of all the people you have met throughout your experience, they could be the sofa stop you need on a future magical experience.

TeamKinetic respects all areas of volunteering, locally or internationally. At the heart of it all, volunteers sacrifice their free time to help someone else, making the world a better place. By uniting communities and people together, mankind can truly do great things – Some of us just need a chance to show we can.

milo volunteering

Introducing TeamKinetic: Milo James – The gloves are off!

Milo Boxing (left)

For the last 7 years I’ve been surrounded by volunteers, but I have only now realised their true value in my life.

Boxing is a massive part of my life which over the last 7 years has transformed me to the man I am today.  If it wasn’t for the volunteers behind the clubs I’ve been a part of and represented, I would not be writing this blog.  I’ve learnt volunteers can be a part of many different walks of life and each unique to its own.  My personal experiences have shown me that volunteers can provide a family, a friendship, and create a sense belonging.

Education has equipped me with many skills, however I have developed further attributes from volunteers in boxing which have aided my own professional development at university these include: physical, social, team working and mental skills.  Also, I have developed key traits to my behaviour.  I am focused, hardworking and determined in learning new concepts and ideas to the best of my ability. 

entrance to the boxing club
Entrance to boxing club

Currently I am boxing from a gym in Manchester called Team Northside Boxing Club, I’ve been at this club for 2 years now.  When I reflect on my time at this club, I am overwhelmed by how much I have developed physically and mentally as a person; because of the volunteers which are behind Team Northside.  They consistently push me to reach new heights in my boxing career, and are opening a vast amount of potential for my future pathways, be that behind the pads or behind the gloves.

Education

Setting aside the boxing gloves, my educational pathway has always gravitated towards business.  I chose Public Relations and Marketing at Manchester Metropolitan University as the course opened up opportunities to engage my creative side.  Many modules I’ve completed are real-life working situations professionally developing me for a working career ahead; these have included creating PR and marketing campaigns.  I believe this will help me during my placement with TeamKinetic, as I have an idea of what will be expected from me.  Furthermore, I have developed a true self confidence from working in teams at university when completing real life scenarios. 

In addition to the boost in my confidence was gaining a placement opportunity at TeamKinetic.

“Hard work beats talent, when talent doesn’t work hard.”

A saying not only applicable to the boxing gym but real life, opportunities do not always necessarily come easy but with consistency and a lot of heart anything can be made possible.  It all depends on the determination behind the person, I will ensure I apply this philosophy during my time with TeamKinetic. 

Pass times

In my pass times I am always on a constant mission to further challenge myself by finding new interests and hobbies. Recently I’ve embarked on a new challenge to learn to play the guitar.  I’ve always had a passion for music and various music genres, it was only when I found an artist called The White Buffalo, that sparked an incentive in me to learn guitar.  Ten days in and so far so good, not sure I’ll ever be Jimmy Hendrix… but a man can dream.

On a final note

I have always had high aspirations of where I see myself in life.  I understand that my time at TeamKinetic is a crucial element to my own professional development of not only the existing skills, but the ones I am going to uncover along the way from the support of an exceedingly motivated and professional team behind me.

Milo James
Marketing Coordinator
info@teamkinetic.co.uk

Contact number: 0161 9145757

How Can YOUR Not-For-Profit Prepare For Brexit?

You may not know much about Brexit considering it’s not spoken about every single day! There are many rules and regulations that will affect the economy and organisations as a direct result of Brexit. This also applies to civil society organisations or Not-for-profits. So, how exactly can these types of organisations prepare for Brexit?

Do You Have EU Employees Or EU Volunteers?

If you are an EU citizen the government will be fully committed to safeguarding the rights of those who are legally living within the UK. Essentially what this means is that even when we leave the European Union you will not just be left or forgotten about!

You will still to be able to do all your volunteering opportunities the same as you did before, so there is no need to worry about that!!

Will My Organisation Still Receive EU Funding?

The UK will continue to work with organisations that have EU funded programmes that have been running from 2014 up until 2020. In the event of a no-deal Brexit, the government will be making people aware of the projects that have been agreed to be continued before we leave the EU. If you are funded by a country not in the EU, this will not be affected as it will have no relation to Brexit regardless if there is a deal or no deal.

What To Do If You Receive Personal Data From The EU

In the event of no-deal, if your organisation receives personal data from within the European Union this will greatly affect the way your organisation operates. One of the major implications that may possibly affect your organisation is that you must be fully GDPR compliant, this won’t be an issue for many as GDPR has been a requirement for some time now. For full information on data protection guidelines please click here.

What If We Import/Export Goods From With The EU?

There are many resources full of information about what is going to happen if we leave the European Union with no deal in regards to trading. For more information on specific scenarios that will be relevant to your organisation please click here. This will affect you if you import resources for your volunteering opportunities from other countries.

NVCO Research On Further Brexit Implications On Charities

The NCVO (National Council for Voluntary Organisations) has many documents available on their website detailing specific details about volunteering and Brexit. For further information please visit their website here.

Volunteer Management- How TeamKinetic Can Help

If you are at all interested in making your volunteer programme the best it can possibly be with your own volunteer management software system, please do not hesitate to get into contact with TeamKinetic. We are available weekdays from 9am – 5pm for any phone support or inquiries you may have or alternatively you can email us on sales@teamkinetic.co.uk.

You can also visit our website at teamkinetic.co.uk.

One Thing Every Volunteer Manager Needs

The Question That Has Got You All Thinking!

What’s The Secret?

Mastering volunteer management can be a colossal task but it’s not impossible! A lot of people in the third sector encounter similar problems with each other.

Organising and communicating with volunteers, logging volunteer hours and consistently producing high-quality volunteer opportunities are all issues that volunteer teams face every day. We believe that this does not have to be the case.

A volunteer management system could be the key to unlocking your true potential as a volunteer manager and taking your programme to the next level.

TeamKinetic is an online platform that helps you recruit, manage and retain your volunteers. Making it easy for individuals to find the opportunities they want. Organisations can safely and effectively use volunteers across their business.

Our system allows your volunteers freedom and flexibility, using the very latest technology to give their time to the causes and activities that they love.

Volunteer Communication

In order to have an organised volunteer programme being in constant communication with your volunteers is a must. With TeamKinetic you will be able to give your volunteers reminders of events before so that they never forget and questions they have can be answered promptly. This can be done through email or if the volunteer provides you with a phone number you can also text them so that you can get hold of them whilst they’re on the go.

The system also offers you the ability to post on the news section. This is where you can keep your volunteers up to date with and important announcements.

Spreading The Word

TeamKinetic presents your organisation with the opportunity to share your opportunities with other systems to give you the maximum amount of people for your opportunities. Our system also speaks to Do-it.org which gives you access to 1000’s of volunteers all over the country.

How To Start Using TeamKinetic

If you are at all interested in making your volunteer programme the best it can possibly be with your own volunteer management software system please do not hesitate to get into contact with TeamKinetic. We are available weekdays from 9am – 5pm for any phone support or inquiries you may have on 0161 914 5757. Alternatively, you can email us: sales@teamkinetic.co.uk

How volunteering improves mental health

Mental health is a growing problem, approximately 1 in 4 people in the UK will experience a mental health problem each year, as reported by Mind. Women are most likely to suffer from a mental health issue but males are more likely to take their own lives, at 78% of all suicides. While it can’t be the answer to everything, it has been said that volunteering improves mental health.

Causes Of Poor Mental Health

Many believe that the NHS is underfunded for the treatment of mental health. The King’s Fund reports that 23% of NHS activity is dedicated to treating mental health whilst only 11% of the budget is allocated to the issue.

Demand for help is up, but services are diminishing as a result of austerity. Recent figures show a 30% fall since 2009 in the number of hospital beds for people with acute mental health conditions. This follows the revelation in November 2017 that two-thirds of children referred for specialist mental healthcare are not receiving treatment. The charity Barnardo’s warned that ministers were “sleepwalking” into a deeper crisis in children’s mental health, after the government’s response to a parliamentary select committee report and green paper failed to promise urgent action to plug “gaping holes” in services.

It’s believed that social media plays a massive role in poor mental health. A study of 1,000 young people in the USA found 41% of respondents stated that social media platforms make them feel anxious, sad or depressed. The suggestion is social media makes young people feel anxious. Ben Jacobs, a DJ who has more than 5,000 followers on Twitter, decided to go on a hiatus from the platform in January 2016 and has found the break really beneficial. “Twitter did indeed make me feel anxious from time to time as it slowly dawned on me I was concerning myself with the feelings of the thousands of strangers I followed, while they didn’t necessarily know who I was.”

Volunteering And Mental Health

Studies show that volunteering improves mental health. It allows you to get rid of negative feelings and emotions such as anger, aggression or hostility that have a bad impact on our mind and body. Engaging in random acts of kindness can help decrease these feelings and stabilise your overall health. 94% of people who have volunteered in the last twelve months say that it improves their mood. Statistics such as this suggest that volunteering can improve poor mental health.

Volunteering also improves self-esteem. As the statistic above proves, voluntary work can improve your overall well-being. It makes you feel better about yourself. Research shows that knowing you’re making a difference to someone else makes you more confident and content.

Another reason to volunteer is the amount of life satisfaction that it can bring you. NCVO say that volunteering can boost happiness, therefore reducing symptoms of depression and other mental health issues.

TeamKinetic – Proud Of Our Friends

We make volunteering easier for organisations that help others. They help to recover, improve and prevent poor mental health. In September 2018, members of TeamKinetic went down to the Liverpool FC Foundation. We spoke to a number of volunteers on the ‘Respect For All’ activity day. They all gave great praise for the work the foundation does. Many felt the foundation had a positive impact on them. One person even said ”The foundation means everything to me.”

We also work with several hospitals, such as Warrington Halton Hospital, and many NHS Trusts. They do remarkable work every day to contribute to the positive well-being of others. TeamKinetic are very proud to be associated with these organisations and show full gratitude for the work they do.

For those interested in a volunteer management software that can help you the same way we have helped many others, please visit our website to book a demo and we would be happy to talk with you further.


You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

TeamKinetic v1.2.0 Release Notes

This December, TeamKinetic has an early Christmas present for our customers. We will be releasing one of our largest ever update with some significant improvements and extra functionality across the board.  Below are the biggest changes.

  • Session Names
  • Use of “Google places” to search and create opportunity locations
  • Complete re-write of the opportunity apply process
  • Custom Open-badge awards
  • Lots more customisation options
  • Our POD system for enterprise clients
  • Day schedule report available for everyone
  • Invite new volunteers via email (for providers and admins)
  • New search and download options for criminal checks
  • All transaction emails sent via Mandrill for improved deliverability

As well as the raft of 150 or so bug fixes, minor improvements and speed gains.

We will be sending a notification to all our customers pointing you to this blog and also to encourage you to login to the beta site (using your normal login details) and give some feedback on the new features.

LOGIN AND TEST THE BETA SITE HERE

Your feedback is essential. We take your feedback seriously and it helps us understand your needs and issues. You also help us spot potential bugs and operational considerations that we may not have considered for this update. We take every care to test the application before we update the code but we don’t always have a test that fully represents your exact usage, so we ask you to login to the beta site and try it out for yourself.  

If you do find any issues or would like to raise some concerns, you can send feedback using any of the following ways.

  1. Complete a support ticket in the HELP menu.
  2. Send us an email and put in the subject line “BETA SITE”
  3. Call us here at the office on 0161 914 5757 and press option 1 and talk to Support Team.
  4. If you have not done it yet, join our Facebook ADMIN group and send us a message.
  5. Send us a Tweet telling us what you think of the new features.

Named Sessions

When creating or editing opportunities you are now able to name sessions. This is great if you have an opportunity that might have sessions on at the same time, say water stations along a marathon route. Using this new feature you could have 5 sessions within the one opportunity, all at the same time but identify them as, Station 1 – at 5Km, Station 2 – at 15 Km and so on.

New and Improved Search

Many of you will have already tried out the new search at various points along its beta testing. We have been able to incorporate much of your suggestions and it should now be much easier for volunteers to find opportunities.

You can now enter a place name in the location field and not just a postcode, this lookup is powered by Google Places which have over 2 million defined areas and places. This is a great improvement as its now possible to perform a search like; show me opps within 2 miles of Liverpool, or Bristol University and so on.

There are extra filters like accessible and expenses paid and the sorting algorithm has been improved. If a search is entered the results are automatically ordered by relevance and those opportunities with the search terms appearing closest together will be at the top.

The new search also prevents empty searches resulting in hundreds of unfiltered opportunities being returned. For those of you lucky enough to have hundreds of available opportunities a user will be asked to enter at least a distance or a search string in order to limit the number of search results.

New Opportunity Applying Process

The applying process for opportunities has now been improved greatly. When an opportunity is marked as APPLYING, volunteers will be able to view the opportunity and its sessions but will not be able to join any sessions. Instead, they are asked to “apply”. At this point, any pre-requisites demanded by the opportunity are completed and then they are passed to an “New Applicant list”.

The applicants for the opportunity are visible on the opportunity management page for the admins/providers. From there you can view their details and pre-requisites and decide whether to approve or deny the application.

Approved volunteers are informed and are then able to join sessions as normal. Denied volunteers are also informed but are not able to join sessions or reapply as they remain in the applicant table as unsuccessful.

Open-badge Awards

You can now create your own badge awards to give to volunteers. These are designed around the OpenBadges system and volunteers will be able to store these badges in their own external badge backpack and use them anywhere where OpenBadges are accepted.

TeamKinetic, Volunteer management software

OpenBadges are a great way to reward volunteers in a way that enables them to build a recognisable portfolio of achievements that they can use to develop their skills everywhere.

Once a badge has been ‘baked’ into their backpack they can choose where and with whom to share that achievement.

In this first iteration, you can only award badges manually using the volunteer profile. We are looking at the possibility of creating automated awards based on a number of criteria; hours, opportunities, length of service etc.  We would love to hear your ideas about the kind of badges you might like to have?

You can get some help designing badges with the great online tool badge.design.

Extend The Customisation Of Your Site

We have opened up more of the system for much greater customisation by the super admins.

Using the super admin menu you are now able to customise all “registration form labels”, “help titles” and “help content” right from the SETTINGS menu.

Fancy a new front page look? Then check out the new LOOK & FEEL menu and enter your own HTML code for the front page and get a quick preview before saving and making live.

For power users, there is a CSS section where you can change the entire site style if you want. You can target home page elements, links, containers and change margins, colours and anything else you want. The custom CSS file is loaded after all defaults so you can override any existing settings.

If you would like your site to be updated but don’t have the skillset to do it, in-house, drop us a line and one of the team will get in touch to talk through your ideas and potential costs.

POD System

Enterprise clients can now choose a new type of application structure that we call PODs. This enables you to split up the administration of providers and opportunities into PODs and assign administrators to those PODs.

POD administrators only have access to the providers in their POD and the opportunities they have created.

Each POD also has an editable mini homepage that the POD admins can create to advertise their own opportunities.

It’s a great way to enable separate departments within a larger organisation some autonomy whilst keeping all your opportunities in one place for your volunteers.  If you think the POD might be something you and your organisation would like to know about then get in touch with our sales team on 0161 914 5757 and they can talk you through the options.

Day Schedule Report

The day schedule report is available from the REPORTS menu and offers a quick insight into the activity on any day across all opportunities and events.

Simply pick your time period and the report will return all sessions that are  happening within that period, including the volunteers on each session and stats about that session. You can also check in volunteers right from this screen which will log their hours for that session.

Its a super easy way to keep track of what’s going on over the days and weeks ahead.

Invite Volunteers via Email

Invite your existing volunteers via their email address. Just paste a list of comma separated emails or upload a CSV to send out an invite email with a link to reigster on your system. Maintains a list of all invited volunteers and lets you know if they have registered yet. Providers can also upload their own separate lists and if volunteers join via the Linking address in the email, they will automatically be linked to the provider sending the invite.

For administrators you can find it in the SETUP section of the settings menu. For providers it is in the VOLUNTEER menu.

Search and Download Expiring Criminal Checklists

Search for volunteers with expiring criminal checks and also for those criminal check applications that are overdue and download the results.

An enforced maximum validity for a criminal check has been added to your application options screen. Whenever a criminal check is added this date represents the maximum allowable time before the check expires. If an expiry date is entered which is beyond this date it will be reduced to the maximum allowable period.

This ensures that all criminal checks on the system have an expiry date and the new search page makes it easy to find expiring checks and get prepared.

All Transaction Emails Sent via Mandrill

All our transaction emails, that is emails that are sent automatically in response to an action like joining an opportunity, are now sent via Mandrill. Mandrill is one of the largest transactional email platforms, sending billions of messages a month.

This move will aid deliverability and reduce false spam alerts.

That’s the big stuff

This update contains a lot of improvements to TeamKinetic, we encourage you to try out the beta site for yourself. We welcome your thoughts and your feedback, so please don’t be a stranger and get in touch.

Facebook Live interactive sessions are coming soon on all these new features and more, join our ADMIN’S Group now and don’t miss out. 

 

How do you engage student volunteers?

For Universities across the UK, helping students develop an understanding of positive social action through volunteering is seen as a vital part of the student experience. Many universities are trying to find new ways to engage student volunteers and offer them an exciting variety of opportunities that appeal to an ever more diverse group.

Find out how TeamKinetic is fast becoming the fastest-growing volunteer software choice for universities in the UK and how it has helped manage large numbers of volunteers with simplicity and through technical innovation. 

Volunteer management software, Volunteers, Volunteer system, volunteer software
Volunteers walking

Students in numbers

When given the opportunity students can make a big difference and more importantly, want to make a difference to their university and the wider community. The benefits of volunteering for students are multi-faceted; opening doors to students via experience and improved networks, as well as being good for mental health and wellbeing.

Universities should be harnessing this potential and developing good volunteer programs. Higher education institutes are perfectly placed to take advantage of the thousands of new students that enrol each year.

There is still so much untapped potential for universities, students and the cities and towns they live in.

TeamKinetic’s volunteer software encourages volunteer managers to create high-quality opportunities that through social media and effective search technology, student volunteers can find, join, enjoy and get recognition for their efforts.

The figures above demonstrate the need for a volunteer management solution that is scalable. Managing a volunteer program IS achievable without volunteer software, however, using one can prove to be the difference between GOOD and GREAT.

Turning students into volunteers

Having a large number of students on campus does not equate to large numbers of engaged volunteers. Understanding your audience and developing a volunteer program that is suitable for them is key for engaging and retaining student volunteers.

So how do you turn students into volunteers?

  • You don’t have to reinvent the wheel.  Understand what is already happening around universities and its surrounding areas. This knowledge can be gained from talking to your students, the students union, the athletics union, the local authority or local volunteer centre’s or other 3rd sector partners.
  • Everyone needs some encouragement. Providing positive support and supervision makes your student volunteers feel appreciated. Sometimes people just need help to get started!
  • People who sense they are making a difference and that think they contributing to something important tend to be much more motivated. Supporting volunteers takes time and resource, so it is critical to never underestimate this and provide them with the correct resources (induction policy, expenses policy, risk management etc).
  • Create clear roles and descriptions of opportunities. This makes it easier for students volunteers to identify opportunities that are best suited for them.  Students often have secondary motivations as to why they volunteer, good role descriptions that take this into account help volunteers make informed decisions.
  • When recruiting student volunteers, it is essential to be fair and transparent.  They are not employees or lackies, they want to help but not taken advantage of. We all like a surprise, but the good kind! Avoid setting volunteers any tasks that you’re not willing to do.

For more information on how to effectively manage volunteers and provide them with the right resources read our blog on Volunteer Management – Making or breaking organisations.

Benefits of volunteering at University

For students and organisations, volunteering can

  • Increase confidence and develop interpersonal skills. Research has shown that volunteers felt that these skills were enhanced through volunteering.
  • Empowering students to make a positive impact on their community can change lives. Many students run regular events or campaigns, raising awareness of charities and causes. Learning through real experience is invaluable.
  • Volunteering doesn’t always mean litter picking or bag packing. Some universities provide opportunities that are in the same field of work as students studies, giving them practical experience and developing a professional network.
  • Student volunteers can provide a different perspective to a member of staff. Student volunteers can bring different ideas to providers organisations and often bring a great energy and enthusiasm as well.
  • University provides many young people with the first opportunity to get involved in the things that matter to them. University provides a level of free time people tend not have at other times of their lives. This means voluntary organisations can benefit from a really high-level of commitment to their cause.

How TeamKinetic is helping universities

Universities have the potential for thousands of volunteers, and that can make it difficult to track and manage them all at the same time.

Often, in any one university, there are multiple programs that encompass an element of volunteering. Getting a joined up picture of volunteering, However, can be difficult.

TeamKinetic’s volunteer software allows managers to carry out key tasks through its simple interface. Onboarding, brokering, quality assurance and safeguarding are all builtin. The volunteer system can be personalised to match every universities brand colours, including a tailored web address. This allows for the website to be easily identifiable to students who are looking for volunteering opportunities.

Our POD system allows individual university departments to have their own opportunities and processes, but in one combined system so you can get data and better insight into all their volunteers.

The system is designed to make the experience easy for the volunteer, opportunity provider and admin user.

Volunteers can :

  • Create their own volunteer profiles
  • Join opportunities they are interested in
  • Join opportunity group chats to keep up-to-date on any news
  • Log their own volunteer hours upon completing an opportunity
  • Leave feedback, but also receive feedback from the opportunity provider
  • Work towards rewards and incentives which can aid in personal development

Volunteer providers can :

  • Monitor applicants
  • Leave and receive feedback to volunteers
  • Send out texts and emails to volunteers by a simple click of a button
  • Map volunteer locations to create opportunities in the most populated student volunteer areas
  • Review reports on progress in order to keep improving the opportunities on offer to students
  • Reward and set incentives for volunteers to help them achieve goals. (We have some exceptional examples of TeamKinetic customers that use the reward and incentives really well, which will be discussed later on in this article.)

What these features allow, is for the volunteer manager to focus their time on developing the volunteer program and generating more opportunities for students to take part in. Less time is spent on micromanaging and completing tedious tasks.

If this wasn’t enough, TeamKinetic volunteer system allows universities to link with external TeamKinetic applications, to provide opportunities. This allows charities, sports clubs and local authorities to become opportunity providers on the university system, further increasing students ability to take part in volunteering.

Students using the TeamKinetic volunteer software

TeamKinetic got the chance to speak to Daniel Roberts one of Manchester Metropolitan University students. We got to find out about his experience of being a volunteer on the universities volunteer software and how it has impacted him. Here is what he had to say.

” The university using a volunteer management system really encourages more students to get into volunteering. I wouldn’t have found opportunities or been able to receive feedback without the system. I think the volunteer software is the main reason I completed so many hours, and it makes it so much easier to continue volunteering.

Having a volunteer profile has been key to letting me track my progress and it has given me a chance to evaluate my experiences by looking at the hours I’ve logged and the opportunities that I’ve done. This has been good for CV writing and reflecting on in interviews.

The best thing about the Teamkinetic system for me is that you create your own profile and search for opportunities through the search bar. I could pick out events here and there, and plan my time around it.”

Hear from some of our customers that provide outstanding opportunities for their students

TeamKinetic work with a number of universities across the UK to provide them with their own bespoke and customised website for volunteers. Here are some of the universities that have been using the volunteer software to its potential and creating outstanding opportunities for students.

Manchester Metropolitan University

Manchester Metropolitan University has accumulated over 50,000 hours and counting since using the TeamKineitc volunteer software. This just goes to show the amount of hard work and giving back to the community that goes on within the institute. Additionally, there are 1592 registered volunteers and counting volunteering across the city in a number of diverse roles. MMU offers students a fantastic reward and recognition scheme using the system; 25 hours (Bronze) gains a volunteer T-shirt all the way up to 200 hours (platinum) Access to £100 training bursary, Linkedin and CV endorsements

University of East London

The University of East London provides students with a variety of opportunities across the city, with 702 registered students on the system and 139 opportunities. Notably, UEL provides many opportunities outside of the university such as Dementia Advisor volunteer roles and Community Centre receptionists. Which is fantastic for getting students out into the community and making an impact through social action. The university also recognises volunteers for their hard work by offering a rewards and recognition scheme.  Understanding the motivations of your volunteers is an essential part of incentivising the volunteer experience and making each individual feel valued within the university.

What the research says…

If you still don’t believe us on how student volunteering can change lives, here’s some research conducted by the Institute of Volunteering Research.

The IVR results showed that developing skills (88%) and gaining work experience (83%) were motivating factors for students that engaged in volunteering.  The results also highlighted that 51% of recent graduates under the age of 30 in paid work found that volunteering helped them secure employment.

Additional research found that volunteering developed community awareness and allowed them to integrate into the local community outside the university. 39% of non-volunteers said they would be more determined to get involved in volunteering if it was linked to their academic subject. Creating more one-off opportunities is a good way of getting people into volunteering and allowing them to experience the benefits of it. The impact of volunteering on students is significant and can change an individuals perception of things they normally wouldn’t consider on a day-to-day

TeamKinetic helps to build better volunteer communities by providing great tools for volunteer managers that save time, increase impact and improve insight. Our goal is to make volunteering easy for everyone no matter what. But don’t take our word for it, why not check out our customer reviews.

For more information please don’t hesitate to get in touch and find out how we can help you achieve your goals.


You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

Recruiting – Are volunteer managers doing it right?

Volunteer numbers are stagnating while the number of opportunities rises each year. It is easy for volunteer managers to want to “recruit”, without assessing and placing volunteers in the most suitable opportunities.

TeamKinetic contend that it’s important for all volunteer managers to understand how to recruit volunteers. Equally, it is important to understand how to effectively manage them. Perhaps more important still – how do you retain them?

Volunteer management, recruiting volunteers, volunteer management software, volunteer managers

Recruiting volunteers

Let’s start with some figures that are important to know from a volunteer managers point of view. As this always helps to understand the context we are working with.

In giving, how much do we receive? The social value of volunteering (Andrew G Haldane, Chief Economist, Bank of England, 2014).

Clearly, there is an appetite by people to help shape their communities and give their time freely to achieve their goals.  How do you and your organisations make the best use of this amazing resource?

Advertising

How technology is redefining volunteer management…

Technology has been a powerful tool in allowing people to achieve things that once were not possible in the past. The developments have allowed billions of people to communicate, share stories and ideas from different locations and times. TeamKinetic uses technology to allow volunteer managers to complete tasks in a simple and quick manner. Technology is a tool that can create a number of benefits to organisations that is focused on providing volunteers with the best possible opportunities.

TeamKinetic work with a number of organisations such as; Do-it.org, volunteering-wales.net and VolunteerScotland to offer volunteers options across the UK. We believe that audience size matters and individuals looking for things they are interested in is made simple.

We believe it is possible to create an audience ecosystem for opportunities. every volunteer manager in the sector plays an important role in providing volunteers with access to a wide range of opportunities that will bring about benefits to the organisation and volunteer. TeamKinetic is assisting volunteer managers to carry out these tasks by providing a platform that allows them to create and advertise opportunities according to the organisation’s audience. The system also inputs all volunteers into one area after registering. This allows the selecting process of volunteers to be effective and time-saving.

Opportunities

Volunteer managers should always strive to create opportunities that are appealing and beneficial to the volunteer. Opportunities should allow the volunteer to gain positive and worthwhile experiences because at the end of the day they’re giving up their time to help you!

When advertising an opportunity it is important to consider the following:

  • Provide the volunteer with all the information regarding the opportunity.
  • Include some of the benefits of the volunteering opportunity
  • Highlight some of the key requirements of your opportunity

Here are some amazing opportunities that have been provided to volunteers by organisations using the TeamKinetic volunteer management software. When opportunities are well thought out and advertised they can have a big impact on the volunteer and their experience.

Liverpool FC Foundation – Respect 4 All 

Respect 4 All is a great example of a simple and easy to sign up volunteer opportunity created by the foundation. The opportunity is a regular ongoing event that is held every week that brings in a variety of volunteers. The Respect 4 All event is well advertised through the website and the mission of the event is clearly outlined. The Respect 4 All event is for girls and boys with complex and additional needs ages 5+.

This opportunity is perfect for an individual that has no experience and wants to get involved, as they are not required to have specific skills or experience. Once signed up the volunteer is provided with a full induction that allows them to get to know the volunteer managers and highlights what is expected of them.

The volunteer is provided with their own LFC Foundation Kit which is a good way of making them feel part of the team. Respect 4 All is a successful event and volunteers always leave happy, which is reflected in some of the reviews that are left.

“Lovely to meet the staff who made me feel very welcome as a newcomer. Really well organised, and would love to help again”

England Hockey – #IndoorHockeyUK

England hockey is another organisation that has used the volunteer management software to its potential by creating some fantastic opportunities. A good example of one of England Hockey’s opportunities is their spectator service role for the #IndoorHockeyUK event that is being held on the 28th of December.

The volunteer role is well defined with a clear outline of what is required (16+ and a criminal check). Additionally, the role expectations are outlined for the volunteer applying so they are fully aware of the tasks at hand.

England hockey has also used the volunteer system features to include what would be provided to the volunteer e.g a volunteer pack (including a t-shirt and water bottle), refreshments and meals. As well as the map feature which gives the volunteer and exact location of the event.

volunteer management software, volunteering, free volunteer management, volunteer managers
A diverse group of volunteers

Selecting

Matching the right volunteer in the role best suited to them is the best way to ensure success for your voluntary programme. Finding volunteers who commit to opportunities over a longer period of time is vital for organisational and volunteer development. All organisations are different and will have different expectations of what they require from the volunteer.

When selecting volunteers it is necessary to consider how difficult you wish to make it for them to have a positive experience. The type of role volunteers apply for will impact their onboarding process. it is important to consider whether they can apply and turn up to their opportunities or if you require a face-to-face meeting with them.

For example, tasters may require little to no onboarding and are ideal for the volunteer to try out opportunities. Supporting the volunteer to see what skills they have and how they may fit into an organisation. Whereas roles with greater responsibility may require references, DBS, and relevant experience.

TeamKinetic allows managers to set these guidelines for each opportunity they provide. Volunteers are never expected to provide more than is asked of them in the application process.

Dawn Georgeson -Volunteer Lead at the Liverpool FC Foundation had this to say about some of the issues volunteer managers face when recruiting volunteers.

“Reliability is one of the key things! Not that volunteers are not reliable but its more about what is a ‘regular’ volunteer for me. For one person every week could be a regular volunteering opportunity that they will continue to do. However, for some people, it could be once a month or even once a year and that regular to them, and it’s managing that. Discussing with volunteers on what their expectations are and what ours are, and making sure they marry up. That is one of the biggest issues in making sure people are fulfilling their opportunities.”

TeamKinetic allows volunteer managers like Dawn to set the type of opportunity on offer. Allowing them to better understand and manage how regular the volunteer will be. On the volunteer management software, TeamKinetic gives 3 opportunity options, which are:

  1. Repeating – (An opportunity that is regularly ongoing e.g coaching football every Tuesday)
  2. Non-repeating – (A one-off opportunity or event e.g Commonwealth parade)
  3. Flexible – (An opportunity that is irregular e.g befriending old people when you have free time)

These options help categories the opportunities and allow managers to have a greater understanding of what they would consider as a regular volunteer for their organisation. The TeamKinetic volunteer software makes selecting volunteers simple and easy for the managers. This allows more time to be spent on organisation goals and developments and less time spent on administrative tasks and micromanaging the whole recruitment process.

Find out how TeamKinetic has helped organisations simplify their management process and reduced time spent on micromanaging volunteers.


You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

Why Liverpool FC Foundation are using TeamKinetic volunteer software

We get to understand the Liverpool FC Foundation and what they do for the community and how TeamKinetic Volunteer software is allowing them to make a bigger impact around the city, through our interview with Katie Ellis and Dawn Georgeson

LFC Foundation

LFC Foundation

About the Liverpool FC Foundation

Liverpool Football Club has long served its local community and it has been a part of their history to support the people of Liverpool. More recently, in 2010 this commitment was furthered with the launch of the Liverpool FC Foundation, developed as a financially independent organisation.

The Liverpool FC Foundation’s mission!

“is to bring together the LFC family to create life-changing opportunities for children and young people.”

The Foundation is all about providing opportunities for children and young people. They run a number of projects throughout the week for different groups :

  • Girls and Women.
  • People with disabilities.
  • Disadvantaged communities.
  • Children and families.

It is a goal of the Foundation to provide activities that are fully inclusive. The Liverpool FC Foundation is also in partnership with a number of other organisations, like Liverpool School of Tropical Medicine (LSTM) and many others.

They work with partners to raise awareness and to tackle issues around the city. Volunteering for the Foundation allowed me to see first hand how inclusive and welcoming they are, as well as the impact they have had on younger people of Liverpool and beyond.

The Foundation has a strong team of community coaches and project leaders that deliver sessions to young people in the community working directly with schools, sports venues and youth organisations. Their six-step plan shows how they achieve these goals.

The impact Liverpool FC Foundation has made to the community

The foundation has made a significant impact on the community, aiming to offer all young people in Liverpool access to sport. Liverpool FC Foundation run over 100 tournaments each year, working with over 5,000 children. The charity also runs a number of projects such as Kicks, Primary stars, and Open Goals. Open goals is a new project which is aimed at engaging young people and families to take part in the regular physical activity.

Liverpool FC Foundation focuses on more than just sport. The organisation also run an employability program which aims at young people aged between 18-25. The project helps young people with CV building and interview skills to prepare them for the future. The impact of the project has helped people with their confidence, interaction skills, and preparation for work.

Fundraising is another way the foundation has made a difference to the community. Liverpool FC Foundation works to help those in need around the community, including their partnership programmes. The Foundation runs a variety of fundraising events such as:

  • VIP Gala Dinner with Jürgen Klopp.
  • LFC Supporters Club Fundraising Challenge.
  • Newly launched LFC Foundation lottery.

The Foundation looks at improving the life of the community and helping each other. The Foundation engages with over 21,000 people a year, which shows their impact as a foundation.

How Liverpool FC Foundation has benefited from using the TeamKinetic volunteer software

Having spoken to Dawn (Volunteer lead) and Katie (Project lead) it was important to get an understanding of what difficulties they previously had in terms of recruiting volunteers. As the Volunteer lead, Dawn has the responsibility of recruiting volunteers for the opportunities on their volunteer software website which is powered by TeamKinetic.

Katie, Dawn and I discussed how they have adjusted to using the TeamKinetic volunteer management software, and the benefits it has provided them and the Liverpool FC Foundation.

This is what they had to say…

Dawn: “We have gone from using a paper trail to now having something that is digitally quite far ahead of the game. It simplifies everything. From the minute someone registers, I get informed via email and they also get notified with immediate contact. Which I think is really important to volunteers as its making them feel valued”

Katie: ” I think the thing that is good, is when we discussed at the start how we were going to place the website, where people were going to find out about how to volunteer. We were able to share the foundation URL so that it was really easy to find. With a button on the Foundation website were volunteers could find it.”

Dawn: ” I think as well, even for someone who isn’t particularly good at IT, the volunteer software is very simple to follow. The forms are really easy to fill out and are pretty self-explanatory”

Katie: “Volunteers like to feel valued, so the incentive program and how we can track that on the TeamKinetic system is something we will be looking to do next. I think that will be very powerful, especially in a football club. To have incentives that link back to the reasons people volunteer and one of them is for the fans to feel closer to the club”

Dawn: “Yeah, also it isn’t just closed off to fans of the club, its people who just want to help the local community. That is quite clear in the opportunities we provide, showing that it’s not just about the club but the community in general”

Volunteer experience of using TeamKinetic’s volunteer software

I wanted to find out what the volunteers thought of the volunteer system as they are also an integral part of the Foundation’s development. I spoke with Rinchen who had gained a paid role as a digital analyst from his volunteering efforts. This is what he had to say about the volunteer software.

” Using the TeamKinetic volunteer system has been pretty easy. I have signed up to a few opportunities already using the website. It’s user-friendly and you’ve got all the options there. You’ve got all the opportunities allowing you to sign up to what you want and has a lovely map of where it is making it very easy to find. ”

Understanding our customers want and needs are at the heart of TeamKinetic. This allows the team to develop innovative ways to make our customers lives easier.  To find out more about TeamKinetic and our work and how we can help you recruit, deploy and retain more volunteers, please get in touch with our team.

Reminder! 

Tickets are still available for our annual volunteer conference. The link for the ticket can be found HERE

 

Page 18 of 19

Powered by WordPress & Theme by Anders Norén