Build better volunteer communities with FREE volunteer management software

Category: Application Features and Tutorials

TeamKinetic Academy 1 – Introducing Volunteer Surveys

TeamKinetic kicks of the new TeamKinetic Academy with a focus on VolunteerKinetic and the use of Volunteer Surveys as a new functionality.

This is the first of our new series of webcasts offering an insight into the TeamKinetic community and volunteer management software.

We have already received some great feedback from Irene, at Glasgow Life Volunteering:

“We’re just about to go live with our own online survey volunteer questionnaires, so this video stream came along at just the right time for me to be able to advise our Glasgow Life Volunteering administrators and providers on how to add a link to each opportunity they create on our TeamKinetic system.”

Stevie Wonders: Signed, Sealed and Delivered (V 7.3)


Stevie Wonders: Signed, Sealed and Delivered (V 7.3)

Breathing a sigh of relief following the successful release of the latest update for TeamKinetic, I wondered just how many changes and tweaks we had made to the system since our last update. Although tempted to create a song about them, our initial pre-production proved more challenging than expected. We decided a list would have to suffice (for now at least).

We acknowledge as a tech-based company there is a certain expectation that we release regular updates, debugging our system, improving functions and performing general maintenance. But I would argue that TeamKinetic take customer feedback to a whole new level in terms of integrating it into our updates, where the vast majority of new functions come directly from customer requests and workshops.

Our first method is our annual TeamKinetic Conference, hosted in Manchester, where we spend the whole day listening to our clients and industry leaders t0 construct a roadmap for the development of our system.

The second is through speaking and listening to our clients through regular phone calls, emails, conversations and training sessions.

Knowing we take the time to listen and deliver to our customers gives us great satisfaction, and I believe sets us above the rest.

Having gone through the extensive testing process to get our latest version of VolunteerKinetic signed off. I re-examined the list of updates and thought a few of our customers would appreciate the shear number of changes that have been made, and would probably identify many updates in relation to conversations they have had with us.

We understand that for many, just knowing that the functions work is satisfactory, but for those who express a greater interest in our system we thought we would share a complete list of version 7.2 updates.

Volunteer Registration
New address lookup and controls for provider, Volunteers, Opportunities, System Profiles, TryVolunteering registration
The ability for Admins to HIDE emergency contact from volunteer registration pages.
Ability for Super Admin to change REGISTER AS PROVIDER button colour
Make Vol and Prov registrations optional via admin switch so the functions are hidden from the homepages


Volunteer Opportunities
Move Opportunity Categories to the SUPER ADMIN menu, under OPTIONS
Create more help videos for creating opportunities
Create one-way sharing limiter on the search, so linked organisations can opt to share opportunities one way with other systems
Remove Add Event section from CREATE OPPS page as this can be confusing to users
Allow providers to convert opps from regular to flexible.
Allow admin to action MULTIPLE OPPORTUNITIES at the same time (including authorising opportunities)
Update: Ability for OPPS to be filtered by ACTIVITY (providers & admin)
Time stamp when volunteers join an opp (this will be used for reporting and export functions)
Set character limits on the PERKS and SKILLS boxes?
Allow Documents to be uploaded to opportunities, which are visible to volunteers


Volunteer Manager Reports
Change provider reports so they reflect only their volunteers (YOUR VOLS and LINKED VOLS) not a global report on ALL vols on system
Move reports to 2 columns with a SIDE MENU
Volunteer HourTrades
Ability to download hourtrade data
Add toggle for HourTrade, remove from menu when off
Move HOUR TRADE VOUCHERS page to menu


Volunteer Surveys
Change hover over tip to Survey field – Volunteer ID Parameter Name
Add Survey links to opportunities
Add Survey link Unique Parameters (so each volunteer gets sent a unique survey which can be traced back to them)


When a volunteer is not on any events, a notice should reflect this on their EVENTS page
Improve the layout of the EVENTS PROFILE edit box
When an admin or provider adds an EVENT there should be a default banner image


Address Lookup
EDIT  address lookup and controls for ADMINS, PROVIDERS, and VOLUNTEERS in 17 pages
Add select COUNTRY to all address pages
make ADDRESS LOOKUP field RED (so it is highlighted) on the Volunteer EDIT page


Volunteer Achievement Badges
Improve achievements page and added a download format
Allow download of achievement badges and who has attained each badge level


User Guides
Create PROVIDERS online user guide page
populate PROVIDERS guide with relevant information on every function


Volunteer Timelines
Add timeline and stats to volunteers achievements page
Allow admin to view volunteers timelines


Ability to DELETE an application form from a course


Download Volunteer or Provider DATA should show ACTIVE or REMOVED fields
Auto Refresh page after a group is added or removed.
Change provider link to only show currently linked and then have a search bar/auto suggest adding new links. Only include active providers.
Ability to sort feedback on provider or volunteer by thumbs up or thumbs down
Remove the CLUB tab from providers page, if the org hasn’t purchased the module
Put Clients T&Cs above our T&Cs

TeamKinetic – our new integrated solution that includes VolunteerKinetic

VolunteerKinetic is a volunteer management web solution that enables you to grow and nurture your volunteer community and to manage thousands of volunteers from one integrated dashboard. We have also developed solutions for clubs, accreditation, reporting and others that exist along side VolunteerKinetic for many of our customers.

We have talked many times about how great it would be if all our customers could access any of them, easily from one login and that’s exactly what we’re doing.



A volunteer management solution that makes it quick and easy to grow and nurture your volunteer community with excellent communication tools that enable you to manage thousands of volunteers.



Bring together the power of volunteering and membership in your club community. Clubs can manage their own club profile, promoting their club and expanding their potential membership. Your community gains easy access to the entire range of opportunities across your area. Volunteers help clubs grow and clubs help volunteers grow.



An accreditation system that lets you generate badges for your volunteers and other officials for major events. You can either create badges from events on opportunities on your database or create standalone membership for custom accreditation.



Generate an event webpage which describes the event, lists volunteer opportunities and allows you to make documents and images available for download by users. Your volunteer opportunities can be associated with these events or just create a stand alone event to publicise it to your community



InformKinetic gives you all the insight you need across your integrated hubs. Live reporting on the KPIs and metrics that are important to you in downloadable CSV format and visual reports online. Make informed decisions using accurate data collected automatically from across the TeamKinetic range.



Generate course and training information for your community to access including session information and downloadable materials. Courses are available to search by your community and you can create HourTrade vouchers to use to reduce the cost of training. Let your community know how they can improve their skills.

For our existing customers this is great news as they will have access to some new and improved tools and will be able to increase the scope and usefulness of TeamKinetic for them.

New customers will be able to pick and choose which aspects of TeamKinetic they want to use and manage the total cost of the solution by only taking those modules they require, but being able to expand with their programme when required.

Our new TeamKinetic offering is not just a re-positioning of our existing solutions, there are also improvements across the range to aid integration and make each component more flexible. There will also be new front ends so that your customers and volunteers can get the information they need.

Its going to be an exciting time for us and we’ll be writing about each module and step on the way to the release of TeamKinetic.

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