TeamKinetic is proud to have created a new website for the Sports Volunteering Research Network. TeamKinetic sees the role of research in the voluntary sector as essential for growth, sustainability and resilience. Linking high-quality research to practitioners is one of the key areas of development for the sector.
Sports Volunteering Research Network
The Sports Volunteering Research Network
The UK SVRN has run since 2006 and was founded by Dr Geoff Nichols of Sheffield University. It was reconstituted in its current form in 2012. The network aims to assist the progress of new ideas and practice in sports volunteering; which is key for understanding the direction of the sports and third sector. SVRN meet twice a year to present new research and discuss ideas.
The SVRN is completely independent. However, they work with a number of organisations such as Sports England, Sports Wales, Sport and Recreation Alliance, and NCVO. The network is growing, and it allows anyone with an interest in sports volunteering to join the SVRN.
Sports volunteering is important to us and our customers. Here is a taste of the quality information and research papers you will be able to find on the new website.
Dr Fiona Reid, Lecturer in Events and Sports Management at Glasgow Caledonian University and vice-chair of the SVRN said “We are a network of researchers and practitioners who want to share resources and information and best practice about sports volunteering. The website allows us to share our archives and allow more people to access our work.
We hope that it will facilitate the network and increase our reach to those that may not have heard of us before.”
Chris Martin, Director of TeamKinetic said “its a real pleasure to support the work the of Sports Volunteer Research Network, Teamkinetic are committed to the development of high-quality research and the sharing of best practice. The people behind the SVRN are leading the way in bringing together volunteer managers academics and organisations that are raising the profile of volunteer management.
This website we have helped develop is another useful tool in their work. We look forward to supporting them in the future.”
TeamKinetic and SVRN want to create a resource for everyone who works with volunteers, if you want to find out more about the work of the SVRN or to attend any of their fantastic free events visit the site now and join the network. Its totally FREE and they don’t bombard you with rubbish emails.
TeamKinetic is centralised around helping build better volunteer communities by providing great tools for volunteer managers that save time, increase impact and improve insight.
For more information on how we can help visit our website or contact us on – 01619145757
Over the last decade, we have worked with many organisations, helping them improve their volunteer management. We have found some common problems in volunteer management.
As you know being a volunteer manager can often be a lonely job. TeamKinetic feels that it is important to get volunteer managers talking, sharing good practice and working together, this is important for the growth of the third sector and volunteering as a whole.
Recruitment Issues
Recruiting enough volunteers is one of the most common problems we hear. Our software looks to help resolve this common volunteer management issue. Although this may seem a monumental task to find the help you need, sometimes it can be simpler than you think.
Here are a few of our suggestions:
The rise of social media is a wonderful thing for the voluntary sector. Social media being free is a blessing for many industries and the voluntary sector is no different. Over one billion people are on Facebook and Twitter meaning there is an audience out there, you just have to appeal directly to them. There are many pages offering tips on how to use social media properly – cracking this medium may be the way to grow your volunteer base.
Do you know your volunteers, do you know what social media, if any they use? Do you have the IT skills to communicate with your volunteers through the most appropriate channels?
Modern marketing isn’t the only way to attract new volunteers, more traditional means of communication should never be ignored. How do you engage with older volunteers, who are not on social media? How can you start a word-of-mouth campaign to build your support. Ideas like refer a friend or linking to existing groups such as rotary or taverners work well. People tend to respond positively to a review from people they know and trust.
Don’t ever discount the power of good posters or interesting newsletters.
Keeping Volunteers Interested
Retaining a volunteer is much cheaper than recruiting a new volunteer! Improving your retention should be a priority for anyone working in volunteer management.
How do you keep your volunteers for longer?
Theories of behaviour change suggest that for people to make a significant and sustainable change to their behaviour, their motivation must be significant or that change of behaviour will not be long-lasting. If you want to help motivate a volunteer to stay involved, you must call to their primal instincts.
What you are doing as a volunteer makes a difference! We could not do this without you. We need you!
It’s just good manners to say thank you to the people who help you. Say thank you right and that person will come back time and again.
Recognition is tricky, as no one volunteer is the same and some people feel uncomfortable being made a fuss of. However, it is important that you recognise people’s efforts. Be it a Christmas party, a summer dance or a cup of tea with the team, getting your volunteers together to say thank you properly and to tell them how important they are, how indispensable they are and what a difference they make. Appreciate your volunteers and remember to show and share that appreciation.
Timing Opportunities
Knowing your volunteers and understanding them is vital in volunteer management. For you to cater to the needs of your volunteers do you understand the demographics, motivations and barriers to participation? Examples of this might be, are you volunteers 18-24, are they students, unemployed, have children, are they likely to be in work during the day? How do I optimise my session times, recruitment and opportunity description to appeal to my target audience, do I know what motivates them and what prevents them from doing more?
Do I have the data to find out what time is best for my volunteers? Do I have the tool available to learn through insight?
Volunteers appreciate you fitting opportunities around them. To offer them what they want, when they want to do it. Boosting volunteer enthusiasm, because they know you’re taking their personal situation into account.
TeamKinetic – The Solution!!
Of course, we think a great way to solve many of these issues and more besides effective volunteer management is software. What’s even more obvious to us is the volunteer management software that you should use should be built using open data principles, work on every device and be super easy to use.
TeamKinetic’s volunteer management software has a system that can suit everyone no matter how large or small. We would be more than happy to have a chat with you regarding your particular volunteer management needs. We work across the sector with Universities, National Sporting Governing Bodies, volunteer centres, charities, major events, hospices, hospitals, museums, parks, community groups and Sports Clubs.
If you think that your organisation could benefit from having more time to help more people, please feel free to get in touch.
You can find TeamKinetic on social media and listen to our podcast:
Mental health is a growing problem, approximately 1 in 4 people in the UK will experience a mental health problem each year, as reported by Mind. Women are most likely to suffer from a mental health issue but males are more likely to take their own lives, at 78% of all suicides. While it can’t be the answer to everything, it has been said that volunteering improves mental health.
Causes Of Poor Mental Health
Many believe that the NHS is underfunded for the treatment of mental health. The King’s Fund reports that 23% of NHS activity is dedicated to treating mental health whilst only 11% of the budget is allocated to the issue.
Demand for help is up, but services are diminishing as a result of austerity. Recent figures show a 30% fall since 2009 in the number of hospital beds for people with acute mental health conditions. This follows the revelation in November 2017 that two-thirds of children referred for specialist mental healthcare are not receiving treatment. The charity Barnardo’s warned that ministers were “sleepwalking” into a deeper crisis in children’s mental health, after the government’s response to a parliamentary select committee report and green paper failed to promise urgent action to plug “gaping holes” in services.
It’s believed that social media plays a massive role in poor mental health. A study of 1,000 young people in the USA found 41% of respondents stated that social media platforms make them feel anxious, sad or depressed. The suggestion is social media makes young people feel anxious. Ben Jacobs, a DJ who has more than 5,000 followers on Twitter, decided to go on a hiatus from the platform in January 2016 and has found the break really beneficial. “Twitter did indeed make me feel anxious from time to time as it slowly dawned on me I was concerning myself with the feelings of the thousands of strangers I followed, while they didn’t necessarily know who I was.”
Volunteering And Mental Health
Studies show that volunteering improves mental health. It allows you to get rid of negative feelings and emotions such as anger, aggression or hostility that have a bad impact on our mind and body. Engaging in random acts of kindness can help decrease these feelings and stabilise your overall health. 94% of people who have volunteered in the last twelve months say that it improves their mood. Statistics such as this suggest that volunteering can improve poor mental health.
Volunteering also improves self-esteem. As the statistic above proves, voluntary work can improve your overall well-being. It makes you feel better about yourself. Research shows that knowing you’re making a difference to someone else makes you more confident and content.
Another reason to volunteer is the amount of life satisfaction that it can bring you. NCVO say that volunteering can boost happiness, therefore reducing symptoms of depression and other mental health issues.
TeamKinetic – Proud Of Our Friends
We make volunteering easier for organisations that help others. They help to recover, improve and prevent poor mental health. In September 2018, members of TeamKinetic went down to the Liverpool FC Foundation. We spoke to a number of volunteers on the ‘Respect For All’ activity day. They all gave great praise for the work the foundation does. Many felt the foundation had a positive impact on them. One person even said ”The foundation means everything to me.”
We also work with several hospitals, such as Warrington Halton Hospital, and many NHS Trusts. They do remarkable work every day to contribute to the positive well-being of others. TeamKinetic are very proud to be associated with these organisations and show full gratitude for the work they do.
For those interested in a volunteer management software that can help you the same way we have helped many others, please visit our website to book a demo and we would be happy to talk with you further.
You can find TeamKinetic on social media and listen to our podcast:
The Christmas TeamKinetic is continuing its ambition of helping build stronger volunteer communities across the globe!
What’s Christmas without giving a little back, right?
Gift
TeamKinetic Christmas Giveaway
Each year as we are growing across the voluntary sector, we are fortunate to work alongside some tremendous organisations that make a big impact in their communities.
Our volunteer management software allows organisations to manage volunteers no matter what size; big or small, and is providing opportunities right across the world. Seeing the great diversity our on our users and the impact their volunteering has on their communities fuels our commitment to build the very best software we can.
The festive season is a time of coming together and celebrating all the good in the world. It’s a time to think about being kind and generous (not to say that this cant is done all year round). However, this time of the year can also be a tad hectic and a long haul for voluntary organisations. Cuts made by the government have made it difficult, and often demand on services goes up during the colder months.
So this Christmas we wanted to give one lucky organisation the chance to win 6-months on TeamKinetic Enterprise, normally worth about £3000!
What’s this giveaway mean?
1 x TeamKinetic Enterprise Edition Volunteer Management Software (worth £3000) for 6-months.
This will allow the lucky winner to have their own fully customisable bespoke website with no limit on the number of volunteers they can recruit.
More information on what is included in the Enterprise system can be found here.
How can I win this fantastic festive giveaway?
To be in with a chance of winning this incredible Christmas giveaway all you have to do is one of the following:
Follow us on Twitter on @TeamKineticUK and retweet our giveaway post pinned to the top of our page
Spread the word to your volunteer manager colleagues and you could be responsible for them getting an early Christmas present.
Terms and Conditions
The TeamKinetic Christmas giveaway will run from the 2nd of December until 11:59 PM on the 31st of December 2018. One entry per person (This does not restrict different individuals in the same organisation to enter the giveaway). The winner will be announced on all platforms in the new year! Further information will be provided to the winner on how to access the prize.
For any more information or if you would like a demo of our volunteer management system, visit our website or contact us on 0161 914 5757
Want to be happier, feel more fulfilled and live in a nicer world? Here is why you should volunteer.
1. Volunteering is a great career booster
Volunteering is a great CV booster that can set you apart from the rest. If you and another candidate look the same on paper what will you have to differentiate yourself?
Volunteering is a surefire way to get you ahead of the competition and secure your next career move. Lots of companies allow employees to take volunteering days.
Career-boosting volunteers used their experience as a great way to network and meet influential people. Want to work in event management? Volunteer in events. Want to work in Football? Volunteer at a local club. Simple!
There are many reasons why people all over the world volunteer. Often its because they have been directly affected by a cause or issue. People want to give back to the organisation or cause that helped them in a proactive way, people like to feel that they can make a difference.
Working to make a difference about things you care about will make you feel better!
3. Personal improvement
Get out of your comfort zone and volunteer. If you have never done it before getting started can be tough! But it is sure to develop you as a person. Volunteers often report higher levels of confidence and self-esteem.
The skills you gain from volunteering can help you improve your everyday life. Volunteering in itself can make you feel both humble and good about yourself.
Who wouldn’t want that?!
4. Health benefits
Research reports that volunteering can actually make you a healthier and happier person. For instance,
94% of volunteers say that after 12 months of volunteering, they feel physically more healthy and their mood has improved.
96% of people who have been volunteering for at least a year say that volunteering has given them a purpose in life.
Want to read more about the health benefits volunteer offers here.
5. It’s Fun!!
like most scenarios in life, volunteering will be what you make it and if you want it to be fun it will be fun!
Volunteering is a great way of establishing relationships and making a whole new set of friends. It gets you out and is a fantastic cure for loneliness.
Doing something you enjoy, with people who can become your friends, whilst potentially helping others. It’s a win-win.
This December, TeamKinetic has an early Christmas present for our customers. We will be releasing one of our largest ever update with some significant improvements and extra functionality across the board. Below are the biggest changes.
Session Names
Use of “Google places” to search and create opportunity locations
Complete re-write of the opportunity apply process
Custom Open-badge awards
Lots more customisation options
Our POD system for enterprise clients
Day schedule report available for everyone
Invite new volunteers via email (for providers and admins)
New search and download options for criminal checks
All transaction emails sent via Mandrill for improved deliverability
As well as the raft of 150 or so bug fixes, minor improvements and speed gains.
We will be sending a notification to all our customers pointing you to this blog and also to encourage you to login to the beta site (using your normal login details) and give some feedback on the new features.
Your feedback is essential. We take your feedback seriously and it helps us understand your needs and issues. You also help us spot potential bugs and operational considerations that we may not have considered for this update. We take every care to test the application before we update the code but we don’t always have a test that fully represents your exact usage, so we ask you to login to the beta site and try it out for yourself.
If you do find any issues or would like to raise some concerns, you can send feedback using any of the following ways.
Complete a support ticket in the HELP menu.
Send us an email and put in the subject line “BETA SITE”
Call us here at the office on 0161 914 5757 and press option 1 and talk to Support Team.
If you have not done it yet, join our Facebook ADMIN group and send us a message.
Send us a Tweet telling us what you think of the new features.
Named Sessions
When creating or editing opportunities you are now able to name sessions. This is great if you have an opportunity that might have sessions on at the same time, say water stations along a marathon route. Using this new feature you could have 5 sessions within the one opportunity, all at the same time but identify them as, Station 1 – at 5Km, Station 2 – at 15 Km and so on.
New and Improved Search
Many of you will have already tried out the new search at various points along its beta testing. We have been able to incorporate much of your suggestions and it should now be much easier for volunteers to find opportunities.
You can now enter a place name in the location field and not just a postcode, this lookup is powered by Google Places which have over 2 million defined areas and places. This is a great improvement as its now possible to perform a search like; show me opps within 2 miles of Liverpool, or Bristol University and so on.
There are extra filters like accessible and expenses paid and the sorting algorithm has been improved. If a search is entered the results are automatically ordered by relevance and those opportunities with the search terms appearing closest together will be at the top.
The new search also prevents empty searches resulting in hundreds of unfiltered opportunities being returned. For those of you lucky enough to have hundreds of available opportunities a user will be asked to enter at least a distance or a search string in order to limit the number of search results.
New Opportunity Applying Process
The applying process for opportunities has now been improved greatly. When an opportunity is marked as APPLYING, volunteers will be able to view the opportunity and its sessions but will not be able to join any sessions. Instead, they are asked to “apply”. At this point, any pre-requisites demanded by the opportunity are completed and then they are passed to an “New Applicant list”.
The applicants for the opportunity are visible on the opportunity management page for the admins/providers. From there you can view their details and pre-requisites and decide whether to approve or deny the application.
Approved volunteers are informed and are then able to join sessions as normal. Denied volunteers are also informed but are not able to join sessions or reapply as they remain in the applicant table as unsuccessful.
Open-badge Awards
You can now create your own badge awards to give to volunteers. These are designed around the OpenBadges system and volunteers will be able to store these badges in their own external badge backpack and use them anywhere where OpenBadges are accepted.
OpenBadges are a great way to reward volunteers in a way that enables them to build a recognisable portfolio of achievements that they can use to develop their skills everywhere.
Once a badge has been ‘baked’ into their backpack they can choose where and with whom to share that achievement.
In this first iteration, you can only award badges manually using the volunteer profile. We are looking at the possibility of creating automated awards based on a number of criteria; hours, opportunities, length of service etc. We would love to hear your ideas about the kind of badges you might like to have?
We have opened up more of the system for much greater customisation by the super admins.
Using the super admin menu you are now able to customise all “registration form labels”, “help titles” and “help content” right from the SETTINGS menu.
Fancy a new front page look? Then check out the new LOOK & FEEL menu and enter your own HTML code for the front page and get a quick preview before saving and making live.
For power users, there is a CSS section where you can change the entire site style if you want. You can target home page elements, links, containers and change margins, colours and anything else you want. The custom CSS file is loaded after all defaults so you can override any existing settings.
If you would like your site to be updated but don’t have the skillset to do it, in-house, drop us a line and one of the team will get in touch to talk through your ideas and potential costs.
POD System
Enterprise clients can now choose a new type of application structure that we call PODs. This enables you to split up the administration of providers and opportunities into PODs and assign administrators to those PODs.
POD administrators only have access to the providers in their POD and the opportunities they have created.
Each POD also has an editable mini homepage that the POD admins can create to advertise their own opportunities.
It’s a great way to enable separate departments within a larger organisation some autonomy whilst keeping all your opportunities in one place for your volunteers. If you think the POD might be something you and your organisation would like to know about then get in touch with our sales team on 0161 914 5757 and they can talk you through the options.
Day Schedule Report
The day schedule report is available from the REPORTS menu and offers a quick insight into the activity on any day across all opportunities and events.
Simply pick your time period and the report will return all sessions that are happening within that period, including the volunteers on each session and stats about that session. You can also check in volunteers right from this screen which will log their hours for that session.
Its a super easy way to keep track of what’s going on over the days and weeks ahead.
Invite Volunteers via Email
Invite your existing volunteers via their email address. Just paste a list of comma separated emails or upload a CSV to send out an invite email with a link to reigster on your system. Maintains a list of all invited volunteers and lets you know if they have registered yet. Providers can also upload their own separate lists and if volunteers join via the Linking address in the email, they will automatically be linked to the provider sending the invite.
For administrators you can find it in the SETUP section of the settings menu. For providers it is in the VOLUNTEER menu.
Search and Download Expiring Criminal Checklists
Search for volunteers with expiring criminal checks and also for those criminal check applications that are overdue and download the results.
An enforced maximum validity for a criminal check has been added to your application options screen. Whenever a criminal check is added this date represents the maximum allowable time before the check expires. If an expiry date is entered which is beyond this date it will be reduced to the maximum allowable period.
This ensures that all criminal checks on the system have an expiry date and the new search page makes it easy to find expiring checks and get prepared.
All Transaction Emails Sent via Mandrill
All our transaction emails, that is emails that are sent automatically in response to an action like joining an opportunity, are now sent via Mandrill. Mandrill is one of the largest transactional email platforms, sending billions of messages a month.
This move will aid deliverability and reduce false spam alerts.
For Universities across the UK, helping students develop an understanding of positive social action through volunteering is seen as a vital part of the student experience. Many universities are trying to find new ways to engage student volunteers and offer them an exciting variety of opportunities that appeal to an ever more diverse group.
Find out how TeamKinetic is fast becoming the fastest-growing volunteer software choice for universities in the UK and how it has helped manage large numbers of volunteers with simplicity and through technical innovation.
Volunteers walking
Students in numbers
When given the opportunity students can make a big difference and more importantly, want to make a difference to their university and the wider community. The benefits of volunteering for students are multi-faceted; opening doors to students via experience and improved networks, as well as being good for mental health and wellbeing.
Universities should be harnessing this potential and developing good volunteer programs. Higher education institutes are perfectly placed to take advantage of the thousands of new students that enrol each year.
There is still so much untapped potential for universities, students and the cities and towns they live in.
TeamKinetic’s volunteer software encourages volunteer managers to create high-quality opportunities that through social media and effective search technology, student volunteers can find, join, enjoy and get recognition for their efforts.
The figures above demonstrate the need for a volunteer management solution that is scalable. Managing a volunteer program IS achievable without volunteer software, however, using one can prove to be the difference between GOOD and GREAT.
Turning students into volunteers
Having a large number of students on campus does not equate to large numbers of engaged volunteers. Understanding your audience and developing a volunteer program that is suitable for them is key for engaging and retaining student volunteers.
So how do you turn students into volunteers?
You don’t have to reinvent the wheel. Understand what is already happening around universities and its surrounding areas. This knowledge can be gained from talking to your students, the students union, the athletics union, the local authority or local volunteer centre’s or other 3rd sector partners.
Everyone needs some encouragement. Providing positive support and supervision makes your student volunteers feel appreciated. Sometimes people just need help to get started!
People who sense they are making a difference and that think they contributing to something important tend to be much more motivated. Supporting volunteers takes time and resource, so it is critical to never underestimate this and provide them with the correct resources (induction policy, expenses policy, risk management etc).
Create clear roles and descriptions of opportunities. This makes it easier for students volunteers to identify opportunities that are best suited for them. Students often have secondary motivations as to why they volunteer, good role descriptions that take this into account help volunteers make informed decisions.
When recruiting student volunteers, it is essential to be fair and transparent. They are not employees or lackies, they want to help but not taken advantage of. We all like a surprise, but the good kind! Avoid setting volunteers any tasks that you’re not willing to do.
Empowering students to make a positive impact on their community can change lives. Many students run regular events or campaigns, raising awareness of charities and causes. Learning through real experience is invaluable.
Volunteering doesn’t always mean litter picking or bag packing. Some universities provide opportunities that are in the same field of work as students studies, giving them practical experience and developing a professional network.
Student volunteers can provide a different perspective to a member of staff. Student volunteers can bring different ideas to providers organisations and often bring a great energy and enthusiasm as well.
University provides many young people with the first opportunity to get involved in the things that matter to them. University provides a level of free time people tend not have at other times of their lives. This means voluntary organisations can benefit from a really high-level of commitment to their cause.
How TeamKinetic is helping universities
Universities have the potential for thousands of volunteers, and that can make it difficult to track and manage them all at the same time.
Often, in any one university, there are multiple programs that encompass an element of volunteering. Getting a joined up picture of volunteering, However, can be difficult.
TeamKinetic’s volunteer software allows managers to carry out key tasks through its simple interface. Onboarding, brokering, quality assurance and safeguarding are all builtin. The volunteer system can be personalised to match every universities brand colours, including a tailored web address. This allows for the website to be easily identifiable to students who are looking for volunteering opportunities.
Our POD system allows individual university departments to have their own opportunities and processes, but in one combined system so you can get data and better insight into all their volunteers.
The system is designed to make the experience easy for the volunteer, opportunity provider and admin user.
Volunteers can :
Create their own volunteer profiles
Join opportunities they are interested in
Join opportunity group chats to keep up-to-date on any news
Log their own volunteer hours upon completing an opportunity
Leave feedback, but also receive feedback from the opportunity provider
Work towards rewards and incentives which can aid in personal development
Volunteer providers can :
Monitor applicants
Leave and receive feedback to volunteers
Send out texts and emails to volunteers by a simple click of a button
Map volunteer locations to create opportunities in the most populated student volunteer areas
Review reports on progress in order to keep improving the opportunities on offer to students
Reward and set incentives for volunteers to help them achieve goals. (We have some exceptional examples of TeamKinetic customers that use the reward and incentives really well, which will be discussed later on in this article.)
What these features allow, is for the volunteer manager to focus their time on developing the volunteer program and generating more opportunities for students to take part in. Less time is spent on micromanaging and completing tedious tasks.
If this wasn’t enough, TeamKinetic volunteer system allows universities to link with external TeamKinetic applications, to provide opportunities. This allows charities, sports clubs and local authorities to become opportunity providers on the university system, further increasing students ability to take part in volunteering.
Students using the TeamKinetic volunteer software
TeamKinetic got the chance to speak to Daniel Roberts one of Manchester Metropolitan University students. We got to find out about his experience of being a volunteer on the universities volunteer software and how it has impacted him. Here is what he had to say.
” The university using a volunteer management system really encourages more students to get into volunteering. I wouldn’t have found opportunities or been able to receive feedback without the system. I think the volunteer software is the main reason I completed so many hours, and it makes it so much easier to continue volunteering.
Having a volunteer profile has been key to letting me track my progress and it has given me a chance to evaluate my experiences by looking at the hours I’ve logged and the opportunities that I’ve done. This has been good for CV writing and reflecting on in interviews.
The best thing about the Teamkinetic system for me is that you create your own profile and search for opportunities through the search bar. I could pick out events here and there, and plan my time around it.”
Hear from some of our customers that provide outstanding opportunities for their students
TeamKinetic work with a number of universities across the UK to provide them with their own bespoke and customised website for volunteers. Here are some of the universities that have been using the volunteer software to its potential and creating outstanding opportunities for students.
Manchester Metropolitan University has accumulated over 50,000 hours and counting since using the TeamKineitc volunteer software. This just goes to show the amount of hard work and giving back to the community that goes on within the institute. Additionally, there are 1592 registered volunteers and counting volunteering across the city in a number of diverse roles. MMU offers students a fantastic reward and recognition scheme using the system; 25 hours (Bronze) gains a volunteer T-shirt all the way up to 200 hours (platinum) Access to £100 training bursary, Linkedin and CV endorsements
The University of East London provides students with a variety of opportunities across the city, with 702 registered students on the system and 139 opportunities. Notably, UEL provides many opportunities outside of the university such as Dementia Advisor volunteer roles and Community Centre receptionists. Which is fantastic for getting students out into the community and making an impact through social action. The university also recognises volunteers for their hard work by offering a rewards and recognition scheme. Understanding the motivations of your volunteers is an essential part of incentivising the volunteer experience and making each individual feel valued within the university.
The IVR results showed that developing skills (88%) and gaining work experience (83%) were motivating factors for students that engaged in volunteering. The results also highlighted that 51% of recent graduates under the age of 30 in paid work found that volunteering helped them secure employment.
Additional research found that volunteering developed community awareness and allowed them to integrate into the local community outside the university. 39% of non-volunteers said they would be more determined to get involved in volunteering if it was linked to their academic subject. Creating more one-off opportunities is a good way of getting people into volunteering and allowing them to experience the benefits of it. The impact of volunteering on students is significant and can change an individuals perception of things they normally wouldn’t consider on a day-to-day
TeamKinetic helps to build better volunteer communities by providing great tools for volunteer managers that save time, increase impact and improve insight. Our goal is to make volunteering easy for everyone no matter what. But don’t take our word for it, why not check out our customer reviews.
For more information please don’t hesitate to get in touch and find out how we can help you achieve your goals.
You can find TeamKinetic on social media and listen to our podcast:
Looking for inspiration? For many of us, it’s a big part of modern life and everyone searches for that feeling in different ways. There’s a special group of people who are often described as inspirational! People that give up their time to do better by the world, to try and make a difference where they can: volunteers.
We call these people “volunteers”. Their motivations are varied, but often selfless or at least for a goal greater than their own satisfaction and here we will discuss the 5 reasons why we think volunteers are great.
“Volunteers don’t get paid not because their acts are worthless but because they are priceless.”
As crazy as this sounds volunteers are not paid! This in itself makes them special, but it’s not because they do it for free it’s what they actually do that sets them apart. They change the lives of people because they want to and not because they are employed to. Here at TeamKinetic, we have been able to witness hundreds of thousands of logged hours from thousands of volunteers, it’s simply wonderful to see and we hope for many many more wonderful people engaging with fantastic causes.
“One of the greatest gifts you can give is your time.”
How do you value people’s time? Is it a cost replacement? Or is it more subtle than that, is it their very presence and the joy or comfort they can bring? This is not even considering the value the volunteer places on their own time. Valuing your volunteers is very difficult and fraught with pitfalls, but one thing we can all agree on without those people who give their time many services and people would be worse off.
“Don’t live for what you get, live for what you give.”
It is often quoted that real happiness comes from a sense of fulfilment. We would suggest that aspiring to freely give your time may be a way to achieve that fulfilment, to feel part of something greater than yourself is a particular human trait. Not to focus on what you get, or what you have but on what you can do for others. Volunteers epitomise this way of life, this is the reason many volunteers give so much. Don’t believe us about this? Read this and see what the research says about volunteers being happier and healthier.
“Wherever there is a human being there is an opportunity for kindness.”
We all have choices when it comes to how we choose to live our lives. We can choose to be kind, and fulfil the potential every single one of us has. I’m not suggesting every volunteer is a saint – far from it. But those who volunteer are choosing to try and be kind, to try and improve their community or cause. We salute those who make that choice.
“You may not have saved a lot of money in your life, but if you have saved a lot of heartaches for other folks, you are a pretty rich person.”
The value a volunteer provides and also extracts from their experience is difficult to quantify. The idea that saving the hearts of others is worth way more to people that any amount of money sounds crazy. But if a volunteer can help change a person outlook, improve their quality of life, share their time, wisdom and experience for the good of others, develop friendships, reduce loneliness, create opportunities for those that otherwise might not have them. These are potentially life-changing events for the person the volunteer might help.
So we say volunteers are special, and we at TeamKinetic take this time to say thank you, volunteers, for your time, your commitment and for believing that you can make a difference. We think you’re great.
Find out how TeamKinetic can work with you to recruit, manage, and retain your student volunteers.
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Volunteer numbers are stagnating while the number of opportunities rises each year. It is easy for volunteer managers to want to “recruit”, without assessing and placing volunteers in the most suitable opportunities.
TeamKinetic contend that it’s important for all volunteer managers to understand how to recruit volunteers. Equally, it is important to understand how to effectively manage them. Perhaps more important still – how do you retain them?
Recruiting volunteers
Let’s start with some figures that are important to know from a volunteer managers point of view. As this always helps to understand the context we are working with.
In giving, how much do we receive? The social value of volunteering (Andrew G Haldane, Chief Economist, Bank of England, 2014).
Clearly, there is an appetite by people to help shape their communities and give their time freely to achieve their goals. How do you and your organisations make the best use of this amazing resource?
Advertising
How technology is redefining volunteer management…
Technology has been a powerful tool in allowing people to achieve things that once were not possible in the past. The developments have allowed billions of people to communicate, share stories and ideas from different locations and times. TeamKinetic uses technology to allow volunteer managers to complete tasks in a simple and quick manner. Technology is a tool that can create a number of benefits to organisations that is focused on providing volunteers with the best possible opportunities.
TeamKinetic work with a number of organisations such as; Do-it.org, volunteering-wales.net and VolunteerScotland to offer volunteers options across the UK. We believe that audience size matters and individuals looking for things they are interested in is made simple.
We believe it is possible to create an audience ecosystem for opportunities. every volunteer manager in the sector plays an important role in providing volunteers with access to a wide range of opportunities that will bring about benefits to the organisation and volunteer. TeamKinetic is assisting volunteer managers to carry out these tasks by providing a platform that allows them to create and advertise opportunities according to the organisation’s audience. The system also inputs all volunteers into one area after registering. This allows the selecting process of volunteers to be effective and time-saving.
Opportunities
Volunteer managers should always strive to create opportunities that are appealing and beneficial to the volunteer. Opportunities should allow the volunteer to gain positive and worthwhile experiences because at the end of the day they’re giving up their time to help you!
When advertising an opportunity it is important to consider the following:
Provide the volunteer with all the information regarding the opportunity.
Include some of the benefits of the volunteering opportunity
Highlight some of the key requirements of your opportunity
Here are some amazing opportunities that have been provided to volunteers by organisations using the TeamKinetic volunteer management software. When opportunities are well thought out and advertised they can have a big impact on the volunteer and their experience.
Respect 4 All is a great example of a simple and easy to sign up volunteer opportunity created by the foundation. The opportunity is a regular ongoing event that is held every week that brings in a variety of volunteers. The Respect 4 All event is well advertised through the website and the mission of the event is clearly outlined. The Respect 4 All event is for girls and boys with complex and additional needs ages 5+.
This opportunity is perfect for an individual that has no experience and wants to get involved, as they are not required to have specific skills or experience. Once signed up the volunteer is provided with a full induction that allows them to get to know the volunteer managers and highlights what is expected of them.
The volunteer is provided with their own LFC Foundation Kit which is a good way of making them feel part of the team. Respect 4 All is a successful event and volunteers always leave happy, which is reflected in some of the reviews that are left.
“Lovely to meet the staff who made me feel very welcome as a newcomer. Really well organised, and would love to help again”
England hockey is another organisation that has used the volunteer management software to its potential by creating some fantastic opportunities. A good example of one of England Hockey’s opportunities is their spectator service role for the #IndoorHockeyUK event that is being held on the 28th of December.
The volunteer role is well defined with a clear outline of what is required (16+ and a criminal check). Additionally, the role expectations are outlined for the volunteer applying so they are fully aware of the tasks at hand.
England hockey has also used the volunteer system features to include what would be provided to the volunteer e.g a volunteer pack (including a t-shirt and water bottle), refreshments and meals. As well as the map feature which gives the volunteer and exact location of the event.
A diverse group of volunteers
Selecting
Matching the right volunteer in the role best suited to them is the best way to ensure success for your voluntary programme. Finding volunteers who commit to opportunities over a longer period of time is vital for organisational and volunteer development. All organisations are different and will have different expectations of what they require from the volunteer.
When selecting volunteers it is necessary to consider how difficult you wish to make it for them to have a positive experience. The type of role volunteers apply for will impact their onboarding process. it is important to consider whether they can apply and turn up to their opportunities or if you require a face-to-face meeting with them.
For example, tasters may require little to no onboarding and are ideal for the volunteer to try out opportunities. Supporting the volunteer to see what skills they have and how they may fit into an organisation. Whereas roles with greater responsibility may require references, DBS, and relevant experience.
TeamKinetic allows managers to set these guidelines for each opportunity they provide. Volunteers are never expected to provide more than is asked of them in the application process.
Dawn Georgeson -Volunteer Lead at the Liverpool FC Foundation had this to say about some of the issues volunteer managers face when recruiting volunteers.
“Reliability is one of the key things! Not that volunteers are not reliable but its more about what is a ‘regular’ volunteer for me. For one person every week could be a regular volunteering opportunity that they will continue to do. However, for some people, it could be once a month or even once a year and that regular to them, and it’s managing that. Discussing with volunteers on what their expectations are and what ours are, and making sure they marry up. That is one of the biggest issues in making sure people are fulfilling their opportunities.”
TeamKinetic allows volunteer managers like Dawn to set the type of opportunity on offer. Allowing them to better understand and manage how regular the volunteer will be. On the volunteer management software, TeamKinetic gives 3 opportunity options, which are:
Repeating – (An opportunity that is regularly ongoing e.g coaching football every Tuesday)
Non-repeating – (A one-off opportunity or event e.g Commonwealth parade)
Flexible – (An opportunity that is irregular e.g befriending old people when you have free time)
These options help categories the opportunities and allow managers to have a greater understanding of what they would consider as a regular volunteer for their organisation. The TeamKinetic volunteer software makes selecting volunteers simple and easy for the managers. This allows more time to be spent on organisation goals and developments and less time spent on administrative tasks and micromanaging the whole recruitment process.
Before volunteers even start to offer their time and energy, it’s important to understand how the law applies to volunteers. In this piece, we will look at the legal and managerial considerations you will need to think about in order to manage your volunteers effectively. It is vital to have a policy and good practice in place for effective volunteer management. Some examples of this will be discussed throughout the article.
Expenses policy
Good organisations have an expenses policy to cover volunteers for any additional costs or travel. Expecting a volunteer to cover their costs can be difficult for people who have a low income as it hinders their ability to regularly volunteer. Expenses that are reasonable, and within the organisation’s budget, should be reimbursed. Some of these include:
Travel costs – whether it be in your own vehicle or public transport
Meals and refreshments during volunteering
Additional equipment e.g protective clothing
This is just a brief example of some of the most common expenses volunteers claim. All organisations are different and have different policies in place. However, these expenses must be incurred during the time of volunteering and volunteers should avoid additional costs.
A good induction can be the make or break of a volunteer programme. Volunteers come with a great amount of enthusiasm and motivation but without a structured induction process, the enthusiasm can soon fade away.
Volunteers need the right training for the jobs that are required of them. Some volunteering opportunities require a great demand for skill and knowledge and volunteers need the right training and induction process in order to understand what is expected of them.
For example, volunteering roles, such as a marketing lead on a big organisation event, involve a great understanding of the organisation’s brand and goals. As qualified as the volunteer may be, without an induction, they will not be as effective in their role. Even if opportunities don’t require a high demand for skill and understanding, it is still important to induct the volunteer. Some things to include in an induction process are…
Your organisation’s policies and procedures.
Background to the organisation’s ethos and structure
Voicing concerns and how to deal with complaints
The role and responsibilities of the opportunity
TeamKinetic helps volunteer managers simplify this process by providing them with an organisation specific website. This gives the manager the freedom to provide as much information as they want for the volunteer. Such as a full description of their job roles and background to the organisation and organisation policies. However, it is important to try and always organise a one-to-one with a volunteer so they feel well-inducted and welcomed to the organisation.
Support
Empathy is key when working with volunteers, to manage and retain your helpers, volunteer managers must always ask themselves ‘how would I feel about this if I was the volunteer?’
Many times volunteers are thrown into tasks with little or no support and understanding of their role’s outcomes or objectives. Volunteer managers should aim to :
Provide the volunteer with a well-defined induction process.
Send out regular newsletters and information that is necessary to the volunteer.
Deal with concerns or problems volunteers have early on.
Assess training needs and facilitate personal development
TeamKinetic supports this by allowing organisations to have their own bespoke website that provides these features. Volunteer managers are able to communicate with volunteers easily through the site and have regular one-to-one contact with them.
How TeamKinetic can help?
The volunteer management system allows managers to upload documents such as the induction process, so volunteers have a greater understanding of what is expected of them. additionally, the system allows managers to group the volunteers on experience from the application process. This allows the manager to identify opportunities that are ideal for the volunteer when they first start.
Volunteers can receive regular email updates and newsletters on what is going on in the organisation, this could include upcoming events or volunteering opportunities. Managers can also provide additional information to volunteers regarding opportunities that have been changed on the system.
Finally, support can be given to volunteers on the system by giving the volunteer access to voice their concerns through a private opportunity chat room. After opportunity volunteers are able to leave feedback which allows managers to review any concerns the volunteer may have and arrange a phone call or meeting. Volunteer managers can facilitate personal development by notifying volunteers on upcoming training events that can be created as opportunities for the volunteer to book onto.
Volunteer management
Risk management
The voluntary sector is now working at a higher standard and organisations are expected to have regular risk management in place for the benefit of the volunteer and organisation. Evaluating and managing the risks in your organisation ensures that there is a reduced chance of incidents occurring while volunteers are working.
The National Council for Voluntary Organisations has provided a 7 step guide on how to manage the risks of your voluntary organisation.
Identify the risks – evaluate what the risks to your organisation’s strategies and goals.
Analyse risk – once analysing risks it is important to consider the possibility of it happening and the impact it could have on your organisation.
Prioritise – determine which risks bring the biggest threat to your organisation because managing the most serious risks is important.
Determine the appetite for risks – managers should determine the risk they are willing to accept in pursuing their objectives. Each objective will bring about a different risk appetite.
Reduce and control risks – Charities should control risks to a stand and that they are happy with.
Give assurance – Once the key risks have been identified, assessed and are subject to controls, it’s important to make that these controls are being performed as expected.
Monitor and review risks – Recording risks is important as it allows you to revisit and evaluate at different dates.
These guidelines have been tested and tried and are a great tool for reducing risks for your volunteers. Managing risks can save your organisation time and money and keep everyone safer and overall contribute to good volunteer management.
Supervising
Understanding what goes on within your organisation is key for developing both volunteers and the organisation. That is why it is a key responsibility for volunteer managers to supervise their volunteers and keep a record of their development and the risks that may occur.
TeamKinetic helps organisations keep up-to-date with their volunteers and monitor progression. The system gives the volunteer freedom to create their own profile and join opportunities individually. Permitting the volunteer manager to spend more time developing the organisation’s objectives and less time inputting data manually.
When supervising volunteers, what should you cover?
Ensure the volunteer’s relationship with staff, volunteers, and anyone they work with is going well. This can be done through regular communication and providing feedback when possible.
Inform the volunteer of any training that would benefit their development, when opportunities arise. TeamKinetics volunteer management software allows you to create upcoming training events as opportunities that volunteers can join.
Allow volunteers the ability to provide personal feedback after they have completed an opportunity. TeamKinetic assists by giving volunteers the privilege to leave feedback on the opportunity they have signed up to on the portal.
Provide volunteers with feedback, this goes a long way into making them feel valued and aiding their development. Similarly, managers can also leave feedback on the opportunity provided.
Meridian Swift author of “Is Making Volunteers Likable Our Objective?” writing in volunteerplaintalk, explores the importance of managing and addressing volunteer behaviour for the benefit of the volunteer, organisation and the volunteer manager. Meridian addresses the need to communicate the mission focus in order to get the best out of everyone.
One important point that Meridian made was “Ditch the idea that volunteers will stay because you’re nice to them”. Volunteers put their time and effort into helping, so they want their work to be meaningful and impactful. Therefore, when managing volunteers it is important to always provide the volunteer with opportunities that will benefit them and the organisation.
How to simply manage volunteers?
TeamKinetic provides volunteer management software for organisations that allow them to carry out these tasks without investing all their time into supervising volunteers and focusing more on their development. The simplicity of the system enables volunteers to get volunteering with little or no intervention required by the managers and coordinators.
Volunteers have the ability to add information, feedback, and check their progress on their own volunteer profiles. This is made visible to the volunteer manager, who can keep track of each volunteers progression. The TeamKinetic volunteer management software is designed to make volunteering simple and easy for everyone.
