When it comes to recruiting new volunteers, there are a range of factors to consider regarding safeguarding. Screening volunteers is essential to ensure they’re the right person for the job. This might include criminal checks and references, especially in an organisation such as a hospice.
Any good volunteer management software should facilitate these checks, making the process as efficient as possible.
Starting the Journey: Registration
So you have a volunteer ready and willing to give their time. But first, they need to register. Any good system should allow you to customise your volunteer registration forms to get the information you need. After all, every organisation is different – checks needed by one may not be needed by another. TeamKinetic allows you to create a range of custom questions to add to registration.
Not only this, but once the volunteer has registered you can add further questions for them to complete in their profile at any time.
Criminal Checks in TeamKinetic
Now you have your registered volunteer, you might want them to undergo a criminal check. In TeamKinetic you can add details of a volunteer’s criminal check within their profile.
The system will then keep you updated on any checks that have expired or are due to expire soon – handy, right?
You can also filter volunteer searches by those who have been checked.
Managing References in TeamKinetic
So now you’ve got a volunteer who has undergone criminal checks and is ready to go. But wait – what about references?! In TeamKinetic, you can create your own reference forms. These can then be emailed to the referees given by volunteers, or filled in yourself. They’re then kept within the volunteer’s profile on your system.
Creating Reference Forms within TeamKinetic is easy. It’s all done within the system and you can add a range of question types, such as Yes/No, multiple choice, and free text.
Reference Forms can then be: – Assigned to volunteers. – Emailed to the referees. – Completed manually on their behalf.
All completed reference forms will then be saved to the volunteer’s profile for future… well.. reference.
And there you have it – a volunteer who has gone through all necessary checks and is ready to go!
Do you need help screening volunteers?
Start a free trial with TeamKinetic to see if our system has the right tools for you. Starting a free trial is easy and only requires basic information such as your name and email. Just go to our website to get started.
Only a month since the last interim release and here we are again!
As you can tell from the version number bump this is a mostly minor release but there are a few goodies in there.
Email Failure Reports
Our Enterprise level customers can now see a report of the last month’s email failures. This includes hard bounces, where the email was returned for some reason and could not be delivered, rejects where the email address does not exist, and spam responses where the user has reported the email as spam.
In the case of rejects and hard bounces, the volunteer or provider email is marked as INVALID and in the case of spam reports they are marked as DO NOT SEND EMAILS. In both cases the email address will no longer be sent any bulk group, or weekly emails.
We are working on including the email content and subect so that you know which email raised the error and failed.
Event Area Updated
The event area has now been updated to match the look and functionality of the volunteer and opportunity search and manage pages. It looks a lot easier on the eye and for those of you that run a lot of events, you can now easily search them.
Storage Improvements
We’ve mow moved nearly all of the image and document storage to Amazon’s S3 which should improve load and caching times for images like the opportunity images, event images, downloadable documents etc.
There will not be any visible changes and it should be totally transparent to our customers.
Club Functionality Integrated
For those enterprise customers that use ClubKinetic, this has all been integrated into the main top menu bar under the, obvious heading, clubs!
The pages have also been updated to match the layout and functionality of the main areas.
New Qualifications Search Filter
For those customers that use volunteer qualifications you can now filter your volunteers on their uploaded qualifications.
Refreshed and Update News Area
For the administrators the news area has been refreshed and now looks and acts the same as the main areas of the application.
More Sortable Tables
We’ve added some simple sorting to tables that are not paged through many records, for instance the open opportunities table on the admin dashboard. Just click the column header to sort and each time you click the sort direction will be reversed.
There are also the normal smaller bug fixes and visual immprovements throughout the application. Many thanks to everyone that opens support tickets with ideas or lets us know if something isn’t working properly.
You’ll already be on the new release by the time you read this, so enjoy and get in touch if you have any comments.
Hot on the heels of 2.09 from December we have another interim release for you. This one focuses on improvements to the expenses functionality after feedback and suggestions from our fantastic users. As always though, there is plenty of stuff to talk about.
Volunteer Expenses Improvements
Volunteers now have a few more options; they can update their bank details at anytime, delete unprocessed expense claims, and quickly view any current claims. Additionally if the claim has not yet been processed the volunteer can also update any of the details. We’ve also adjusted the layout so it looks better on small and mobile screens.
Administrator Expense Improvements
Administrators can now create a new expense claim for any volunteer without impersonating them. Just tap in the name of the volunteer and complete the form, dead easy.
When exporting the expense details to a CSV, we now include a link to the uplaoded receipt file if it exists, which makes it easier to pass the details on to a different department.
The volunteer’s bank details are now also visible and editable on their management page. All processed claims when marked as paid, are stored along with the bank account details that were recorded at that time, so you will have a nice audit trail if accounts change.
New Custom Emails
We’ve added a couple of new custom email and also split the emails up into three tabs; sent to volunteers, providers and admins.
You can now edit the password reset email to add more information and instruciton if your volunteers are struggling. This email was previously sent but was not customisable.
We’ve also added a brand new process for when a volunteer removes themselves (see below) from the system and we’ve added a custom email to go along with that process.
New Restore Feature For Volunteers
Previously when a volunteer deleted their own account they were taken back to the homepage and their data and login details were immediately removed.
Now the new custom email (see above) is sent and the volunteer is given some information about what happens now; when their data is destroyed etc. Most importantly, the email contains a special link that the volunteer can use to restore their account if they change their mind, or in case of a mistake. The volunteer has 48 hours to restore the account before its removed.
More Customisable Registration Fields
We’ve added the data sharing confirmation questions to those that are customisable from the super admin pages. So you can now update the label and the tool tip for these fields.
We’ve also improved the tool tip recognition code for your customised registration fields so they show more effectively now.
Dual Language Support for Custom Questions
We did previously support dual language for custom questions but now super admins can edit and adjust all their own custom questions at anytime from the same interface as the main language questions.
Dual Language Support for Customised Registration Questions
Additionally super admins can now also adjust the text, labels and tool tips for all the required registration questions instead of relying on the fixed translations.
Provider Search Speed Improvements
You may have noticed the provider search page was slowing down and took a number of seconds to return the first set of providers. These slowdowns when using the same database query as previous are due to table size effects and data complexity. The same query works fine upto a tipping point, then its slows down precipitously. The query has been redesigned and is now nice and snappy again.
As this is an interim release, we dont have the beta test period we employ with our larger release. This means this release will be hitting your browsers this week. Get in touch if you have any questions or feedback.
We’ve recently released TeamKinetic version 2.09 and you may have noticed a few new features. We’ve added new emailing and expenses features in our latest update.
New Email Features
The video above lays out all the new features.
When creating bulk emails you can now select any number of opportunities to be included in the email. You have the option of including the events that week and if you want to show the volunteer’s statistics across the top. These are all displayed in exactly the same way as within the newsletter so its now possible to send a newsletter type email to any of your volunteers, for any of your opportunities, whenever you like!
We have also rearranged and refactored the preview and draft buttons so you can now send a preview email to your email instantly and save a draft copy without leaving the page. We also now update the saved draft each time you hit the save draft button, rather than creating a new draft.
New Expenses Feature
The video above lays out information needed when adding/processing an Expense.
This is an Enterprise only feature. Administrators will have to switch this module on and off via the Super Admin Menu → Options → Opportunities → ‘Use the in app managed expenses module’.
Opportunities can now either be marked as ‘Managed Expenses’ and/or ‘Expenses Paid’.
Expenses Paid simply means that volunteers will be reimbursed. In this case, you should add details about what expenses are paid and if there’s a cap on the amount. This is useful for providers to specify that their opportunity pays expenses. Managed Expenses means that volunteers will be able upload expense claims which can then be managed by administrators. Managed expenses are always also marked as expenses paid.
If enabled, volunteers can select applicable opportunities from their dashboard, upload a receipt, an explanation of what the expense is for, and the amount they are claiming. Admins will get an alert when a new claim is submitted by a volunteer and can manage them all from a simple interface. The admin can view the receipt, adjust the claim amount, and update the claim status. A full history of changes and notes is maintained and viewable underneath the main claim.
Any issues?
New updates can create small problems elsewhere in the site (despite rigorous testing!) If you run into any issues on your site, don’t hesitate to reach out to us. You can either use the live chat feature, or raise a support ticket.
Another great value interim release for you all, and only a few weeks since the last one! This one is all software based, no hardware or infrastructure updates, which is much better for my health and sanity =)
Update Feedback from Volunteer Dashboard
Providers and admins can now update a volunteers feedback from the feedback section on the volunteer dashboard page. Just hit the update link and you can save it right there – no refresh required.
New Translation Engine
For those customers (Enterprise only) that use an alternative language to English (get in touch if you are interested) we have now brought all translations in-house to our own replacement engine.
This has a number of advantages; we can update and add new replacements fast, translator marked Super Admins can provide translations right there in the Super Admin area, and they can request new replacements to be added.
Using our own replacement and translation engine has increased the page load time for translated pages by four fold, an excellent result.
Send Custom Newsletters Whenever You Want
The bulk email system has been updated to use the same HTML wrapper as the weekly newsletter, so all your bulk emails will now look better and have more branding elements for your organisation.
When creating bulk emails you can now select any number of opportunities to be included in the email. You have the option of including the events that week and if you want to show the volunteer’s statistics across the top. These are all displayed in exactly the same way as within the newsletter so its now possible to send a newsletter type email to any of your volunteers, for any of your opportunities, whenever you like!
We have also rearrange and refactored the preview and draft buttons so you can now send a preview email to your email instantly and save a draft copy without leaving the page. We also now update the saved draft each time you hit the save draft button, rather than creating a new draft.
Expenses Module – First Phase
This is another great Enterprise only option to help you manage your expenses. You’ve been able to mark an opportunity as expenses provided for quite a few versions now. This new module closes the loop for expenses.
Volunteers can select applicable opportunities from their dashboard, upload a receipt, an explanation of what the expense is for, and the amount they are claiming.
Admins get an alert when a new claim is submitted by a volunteer and can manage them all from a simple interface.
The admin can view the receipt, adjust the claim amount, and update the claim status. A full history of changes and notes is maintained and viewable underneath the main claim.
We have also added some additional profile data points for UK bank account and sort codes which are only requested and stored if a volunteer makes an expenses claim. One day we hope to create some in app payment methods but we’ve yet to find one that has been acceptable to the majority of our customers yet…but we are still looking!
The managed expenses module is an enterprise only feature. Administrators can switch this module on and off and allow trusted providers to be able to mark an opportunity with the managed expenses flag. The managed expenses runs alongside the regular expenses flag, so anyone can still mark an opportunity as paying expenses, and this will show in the search filters and opp description, but only enterprise admins and trsuted providers will be able to add this managed aspect to those expenses.
Front page customisations
Our new front end (if you are not using it we suggest switching it on as volunteers seem to prefer it!) has some extra customisations, and now they are all also available in your chosen alternative language (enterprise only).
If you can’t find a suitable image, then it will fill the background with some of your chosen colours with a subtle animation effect so it will still look great even without an image.
Accreditation Improvements
We’ve standardised all the accreditation badge prints now so there will be zero variability between badges no matter how you print them.
We’ve also added the help and support menu to the accreditation menus so you can open support tickets straight from there without having to return the main volunteer menu.
The event access screen now accommodates the full 12 possible areas for each event and correctly displays access for each selectable zone.
There have also been quite a few small improvements and enhancements to the UI/UX as we harmonise it with the main application.
You can try out these features as normal on the beta site before the interim gets pushed out on 5th December. We’ll be notifying everyone and getting together some training videos and materials to make sure you can hit the ground running.
Closing Opportunities Added to Dashboard
Opportunities that are closing within 7 days are now shown to providers in their dashboard under the tasks panel.
These have been available on the administrators dashboard for a little while now but have now been brought across to the provider dashboard as well.
Happy Birthday Message for Volunteers
Just a little message on their dashboard when it is their birthday, wishing them the best and thanking them for volunteering.
We’ll be adding more life events to these notifications over time, like anniversaries of them registering, joining their first opportunity, logging their first hours etc.
Restore Recently Deleted Volunteers
We receive quite a few support tickets where administrators have accidentally deleted a volunteer, or deleted the wrong volunteer.
So we have implemented a restore feature that will work for 48 hours after the deletion. You can use the new DELETED filter in the volunteer search page to find all the volunteers that have been deleted in the last 48 hours. To restore a volunteer just hit the checkbox next to their name and then use the CHANGE STATUS bulk action in the bottom blue bar to restore them.
Once the 48 hour period has expired you will not be able to restore that volunteer. We can restore volunteers after this period for upto 30 days from cold storage backups but there is a charge.
Administators cannot restore a volunteer that has removed themselves, for obvious reasons; however all their hours are anonymised and retained.
Anonymised Hours from Deleted Vounteers Included
You can now see your anonymised hours from deleted volunteers in the quick stats area of the reporting pages. It combines the totals and highlights the total from deleted volunteers in brackets.
The date of removal is used as the hour logged date.
We have had a busy few weeks and have rolled out another interim release packed full of useful changes and updates suggested by our users.
Additionally we have also updated our infrastructure over the last few weekends with minimal distruption. All our servers and virtual environments are now on the latest server operating system and our database has also been updated to a new version. We’ve also thrown some more hardware at the application and I hope you have noticed some snappier responses.
Custom emails for opportunities
You can now add a custom email to an opportunity that is sent when a volunteer joins INSTEAD of the universal email (the universal email remains accessible and customisable as before). So if you have a special message to give to volunteers that join certain opportunities here is your chance.
It’s super easy to use and access, quick check box to say you want to use a custom email then you will see the normal editor window where you can craft the email.
Administrators can add an attachment to these emails from the normal list of email attachments you are used to seeing in the bulk email and email customisation areas.
Remember, this email is sent INSTEAD of the universal one, so be sure to include full details.
Custom email for role applications
Just as above, now when super admins are creating or editing roles they can add a custom email that is sent when a volunteer applies for that role.
It all works identically as for custom opportunity emails, and once again is sent instead of the universal email.
Close applications for an opportunity
Admins and providers can now hit a button on the APPLICANTS tab for apply first opportunties which will close applications for the opportunity without closing the opportunity. This enables already accepted volunteers to carry on as normal, and access new sessions, without attracting any new applicants.
Opportunity image enforcement option
Super Admins can now elect to switch of the mandatory upload of images for each opportunity. This option is OFF be default.
Information about the opportunity the intial role application was for
When a volunteer first applies for a role we record which opportunity this was on. We used this to enable the auto application to the opportunity if it was required, once the role applicaiton was complete and successful.
We have now started to show this information on the role management page so you know which opportunity the volunteer was originally interested in.
The volunteer also gets this information, along with a link to the original opportunity so they don’t need to hunt around to find it.
New and fixed reports
We have added a pie chart showing the proportion if volunteers on events and opportunities that have reported as having special needs or disabilities, downloadable of course.
The pie chart showing the ethnicity of volunteers on opportunities and events was not using distinct volunteers, but all the joined sessions. This has been fixed and is now accurate and the total volunteers will match the number given in the summary for volunteers.
Improved profile editing for volunteers
The layout when editing the profile for a volunteer has been tidied up and the various layouts for external volunteers, provider editing pages have also been improved.
We have split out the location aspects of their profile from their personal details, so you can update and edit independantly. This will help where location details have not been recorded properly but you still need to update other aspects of their profile.
Feedback report is now downloadable
Added a download button to the feedback report page so you can grab a full list of all the feedback at anypoint.
New filter for searching volunteers
You can now choose in the TYPE filter, to show volunteers that will and that will not receive bulk emails. A volunteer only receives bulk emails if they have opted in, have a valid email address, and have been granted access.
Faster searching
The opportunity search page speed has been improved by excluding distance calculations where possible and also using a boundary box method of finding matching opportunities rather than calculating the distance from the volunteers location and all other opportunites.
This is not as accurate but much faster and the accuracy is perfectly acceptable for this search. This means that empty or null searches, which are by far the most performed search such as;
can return the maximum 250 opportunities in less than a second.
Providers having multiple accounts is now optional
The ability for providers to create their own sub accounts for collegues to use to login is now an option. You can find it in the super admin menu > options > everything else tab.
Better ordering of completed opportunities for volunteers
When volunteers view their opportunity tab in their dashboard, completed opportunities were ordered by their start date (age). We’ve switched this around now so that the opportunities are ordered by the date of their last session on that opportunity. So the opportunity that was mostly recently completed is at the top.
In app criminal checks
We are just finishing our initial development of in app criminal checks with KnowYourPeople in the UK. This wil mean you can fill out a simple form in the app, send it off and within 24 hours or so you will have the completed criminal check details available on the volunteers profile.
They will also send the certifcate to the volunteers address and your organisation name will appear on the certificate.
We don’t have finalised prices for the each check, but we are confident they will be less than £12 per check for the enhanced version.
If you are interested in trialing this new feature please get in touch.
Over the weekend we have been finalising the interim release for TeamKinetic 2, we have fixed many minor bugs and issues and also added some functionality that was missing or didn’t quite make the cut for the initial release. You don’t need to do anything, and all installations will be upgrade by Sunday evening.
Edit opportunity images after creation
You can now choose a different existing opp image, or upload a new one when editing an existing opportunity.
Custom Opp Badges in Alternative Language
If you uuse an alternative language in your installation you can now create and edit custom opp badges in your alternate language. The alternate language is also displayed to volunteers of course if they have selected it.
Providers Can Edit Their Users
Providers can now edit their created users and reset their passwords instead of having to delete and re-create.
All Provider Users Can Reset Their Own Passwords
The FORGOTTEN YOUR PASSWORD link and reset process now also works for the extra provider users as well as for the main central account.
New Role Application Notification
Administrators now get a notification when a volunteer applies for a role the first time.
New Providers Can Access Help Menu
New providers that have not yet been cleared can now access the help menu and help resources, including the contact pages. This will help new providers orientate themselves before they are cleared.
New Opportunity Features Are Copied
The new opportunity features that we have introduced are now also copied across to the new opp when copying an existing one.
Volunteers Can Withdraw an Opportunity Application
Once a volunteer has applied for an opportunity a button will appear allowing them to withdraw that application. This button is visible until the application has been accepted or refused.
Sticky Table Headers
For volunteer, opportunity, and provider searches, where the resulting data list can be pretty long; we have added sticky table headers. As you scroll down the page the column headings will get fixed to the top of the page so you can always easily see which column you are looking at.
Volunteer Feedback
When feedback from volunteers is not enforced (Super admin – Options – Opportunities – Enforce opportunity feedback), any feedback given to a volunteer from a provider is still shown. Previously this option worked as a switch to turn feedback on or off globally.
Provider Notification Improvements
A number of the provider notification emails have received some improvements, like the volunteer’s session list being included when a provider is notified about a new session signup by a volunteer.
Thanks for all your suggestions and for letting us know about any issues or bugs you have found, its always useful.
TeamKinetic are always here to make sure their clients and any volunteers are protected. We ensure the highest security as we know many organisations may work with young and vulnerable people. TeamKinetic have created a system which allows for safe volunteering and volunteer management. Take a look for yourself below.
Criminal Checks
TeamKinetic understand that many organisations work with young and vulnerable people, so we know that criminal checks need to be completed before volunteers are accepted. With our system you can fully customise volunteer registrations by allowing criminal checks before they can be accepted.
If you only have specific opportunities which need these criminal checks you can customise the opportunity to do these checks when a volunteer joins. This makes the process easier for you when criminal checks need to be done on your volunteers.
Roles
Roles have been created to allow organisations to enable a prescribed on-boarding process for volunteers. Roles are a great feature for organisations that have regular opportunities that are undertaken under the same set of compliance, training, or on-boarding rules.
Community Tasks
Community tasks were set up in response to the COVID-19 crisis. They are small tasks designed to provide community support to people who are unable to leave their homes. These tasks differ from the usual volunteer opportunities where the opportunities might have set hours etc… With community tasks it is usually one volunteer helping someone in the community who cannot go shopping, or pick up their medication and so on.
These tasks are secure that whenever a volunteer signs up for a task they must be full approved before they can get any personal details of the task. Any personal information will be hidden and only available to the task manager until a volunteer is approved for the task.
Community tasks have been able to help many during the pandemic and have allowed communities to provide support for one another in a safe environment. Don’t believe us, read our case study from COVID-19 Kenilworth Support who have been using our community tasks since the beginning of the pandemic.
Accreditation System
TeamKinetic created an accreditation system for the Rugby Super League Grand Final in 2019 and more recently have set up the same system again for the Rugby League this year.
Mainly this is used for major events and sporting events and will allow for the safe management of any person at the venue on the day. The system records the identity and health checks of every personnel. They can then be given badges which include the zones they can and cannot enter to ensure security in each zone.
It is a great piece of software which helps to keep venues secure and personnel who arrive will have to show there ID to ensure entry.
Want to Try for FREE?
Why not come and try our system for free! You can try out all of the above and so much more which will help safely organise and manage volunteers. You can also get in touch with us via our website or call on 0161 914 5757.
Visit our social media pages to find out more information about TeamKinetic and some tips on how to use the software. You can find us on: Twitter, Facebook, LinkedIn and YouTube.
You might find at this point of the year, there’s an excess budget underspend you need to decide what to do with. You might be wondering, what should I do with it? Should I spend it? Save it? Invest it? Well, we are here to inspire you with different ways you can use your underspend to make the most out of your TeamKinetic system and to invest back into your volunteers…
1) Purchase SMS Text Messages
The perfect way to communicate with your volunteers, alongside emails of course, is text messaging. One of our volunteer managers, Claire from Halton & St Helens, even said ‘between texts and emails, we can have more of an impact in communicating straight away with volunteers’.
In fact, we even did a full blog on the benefits of using SMS text messages, but, to summarise:
Quicker and more efficient communication
A easy way to identify volunteers
A way to recruit any volunteers if a volunteer drops out at the last second
A proactive way to get feedback from volunteers
A way to send nice ‘thank you’ messages to your volunteers to show your appreciation for their hard work
An easy way to cancel an event if disaster strikes ( e.g the unpredictable UK weather)
And to make it even easier for you, you can watch a video on how to buy SMS text messages through our system following the hyperlink here.
2) Training
You can always save your money and keep your eyes peeled for some TeamKinetic training. We have recently started extra training showing you how to set up and customise your site and how to use your TeamKinetic site to manage your volunteers. This training is perfect for any admin as a refresher, or for new admins who need to learn the ropes!
3) Upgrade Your Plan
Whether you are on the Free plan or the Advanced Plan, there is still a bigger and better plan for you!
The Advanced plan offers you 1 Admin user, your own sub-domain, support tickets answered in 24 hours, online workbooks teaching admins the core features, the use of the TeamKinetic IOS and Android native app, 100 MB document hub storage and more.
The Advanced + plan offers up to 3 Admin users, implementation support of 2.5 hours, telephone support, online training, your own sub-domain, support tickets answered in 24 hours, pre-recorded training materials, the use of the TeamKinetic app, 1GB document hub storage and more.
The Enterprize plan, our biggest plan, offers unlimited admins (1 admin user included), detailed consultancy and fully supported implementation manager, telephone support, support chat, online training, your own custom URL, access to the TeamKinetic app, access to the TeamKinetic customer steering group, access to live online training events, unlimited document hub storage, community tasks and many more.
You have so many options of how you can spend your underspend, what are you waiting for? Are you going to upgrade your plan? Purchase extra training? Or Purchase some handy SMS texts? Something else? Whichever you choose, you will be spending your money wisely and investing in your volunteers. That sounds like a win to me!
Volunteering at its core is an entirely selfless activity completed by people with no expectation of acknowledgement. Despite this, we believe volunteers deserve to be rewarded for their hard work. But how do you do this without them logging hours?
Why is logging hours so important?
In short, data. This data is key to your organisation to:
Measure success. Logged hours can represent the amount of work your volunteers are doing for their community or particular cause.
Track your audience. Knowing which volunteers are continually volunteering and which ones aren’t could be incredibly insightful. Is there a particular demographic volunteering more than others? Is there a demographic that is hard to retain? This data could uncover aspects that need to change, leading onto our next point…
Make improvements. No volunteering programmes are perfect, but the best ones regularly review and make changes to improve. If there’s a particular demographic that isn’t returning, why?
So how do I persuade volunteers to log their hours?
Show them how easy it is. Showing volunteers how quickly they can log hours might help them
Incentivise! Offering rewards can be a great way to get volunteers logging their hours. However, the best way to do this is to offer low-value rewards as often as possible.
Intrinsic vs extrinsic motivation. Imagine this: you offer one big prize (e.g. a hoodie), after a volunteer has logged 100 hours. They log hours as a way of reaching that prize, but once they reach those 100 hours they lose motivation to log future hours – or worse, return at all. (Extrinsic motivation) However, if you offer small rewards such as thank you messages they will be consistently motivated by the positive way the act makes them feel. (Intrinsic motivation)
Intrinsic motivation is all about making your volunteers continually feel good about the work they’re doing and the difference they’re making, rather than working towards one particular reward.
So how do you keep up this motivation? Giving them nice feedback is a great place to start! This will show how much you value them and will mean more to them than you may think.
Utilising TeamKinetic to Incentivise Volunteers
Leaving Feedback
TeamKinetic allows you to leave feedback when logging a volunteer’s hours. If you forget or don’t have time to personally thank your volunteer at the end of their session, this section gives you the chance to do so. It also lets the volunteer log their own hours and leave feedback about the opportunity they joined.
Ask anyone who has volunteered – receiving feedback is a great feeling and can push volunteers to return and continue volunteering for you.
Achievement Badges
This incentive is a great way to push your volunteers to log more hours. Once a volunteer logs their hours, they will add together to create their total volunteer hours. A small way to help increase volunteers’ hours is to have achievement badges when they reach certain hour milestones.
TeamKinetic has achievement badges automatically built into the system. The achievement badge pictures and names can be customised. These badges are a great way to incentivise volunteers and get them to keep on volunteering so they can reach the next milestone.
Custom Badges
Have you ever thought about starting a ‘volunteer of the month’ award? To give your volunteers an extra incentive to volunteer more or make them feel appreciated? Yes? Keep reading, you may like what you see…
TeamKinetic allows you to create custom award badges for your volunteers. These could be ‘volunteer of the month’ or ‘volunteer of the year’. They can be absolutely anything you want and look however you want, with the fully customisable option! Once you have assigned the award to a volunteer, they will receive an email with the award in it to congratulate them. Again, this recognises the efforts your volunteers put in, helping you to retain more volunteers and hopefully gain more.
Logging hours with TeamKinetic
Logging hours with TeamKinetic is easy – as it should be on any volunteer management system. See below for the full process laid out in less than 25 seconds!
Think it’s time to invest in volunteer management software?
You can start a free trial of TeamKinetic on our website. This will let you check out all our features for 30 days. If you like what you see, contact us to book a demo and see how we can help your organisation manage your volunteers!
You can find TeamKinetic on social media and listen to our podcast:
