TeamKinetic

Build better volunteer communities with FREE volunteer management software

Author: Chris Martin (Page 1 of 9)

A Waterfall Begins From Only One Drop of Water

“A waterfall begins from only one drop of water, sir. Look what comes from that…”

(The Power of One, 1992)

Waterfall

Can a single person change the world? It’s a thought that has been on my mind for some time and the recent success of the Space X heavy illustrates just how one person can make a difference. When people ask me why I do what I do, I keep coming back to this idea. When I say it aloud, it sounds conceited and ridiculous. I struggle to apply context to my wish to change the world, and that makes my ambition appear grandiose and self-righteous.  

So I have decided to change my approach to this question, and rather than making “crazy” proclamations about what I do at TeamKinetic, I have started to look at what it is we are actually doing to change our world.

The first thing to note is I have changed the pronoun from “I” to “we”. Each of us can change our own behaviour but the real magic starts when you move from “lone nut” and look to bring others with you, to start a movement! That is our ambition here at TeamKinetic. To build a volunteer management system that allows people to change the world around them; their sports club, their community group or whatever their passion might be.

TeamKinetic intends to put our money where our mouth is, as we try and be the change we want to see in the world. We believe that business should be and can be a driver of positive change for equality, for the environment and people’s lives.

One of the first ideas we had was to share the wonderful work our customers are involved in. How can we promote your successes and shout about your achievements that through TeamKinetic we have played a small part in making possible?

We want to share your stories with our other customers, system administrators, volunteer managers and sector leaders. We want to share how you have actually achieved the change you wanted in the hope that some of the best practice can be replicated, that we can all learn from each other’s failures and successes.   

So here is my first call to action. Each and every one of you, please look at your volunteers, your providers and if you have a great story to tell, something worth sharing. However small, we want to know. Volunteering is powered by stories, great stories of how people worked together to create the community they want.

We don’t need a lot, just a few paragraphs telling your story, and we will take it from there.

Submit your stories and ideas directly to me at chris@teamkinetic.co.uk and for each story, we use we will send out one of our VolunteerKinetic t-shirts to the people involved with a letter saying thank you for their wonderful work.

This will form the basis of our new resource area for volunteer managers, where eventually we will have a shared document repository for admin users to share and swap documents, a question and answer forum and all the updates and videos from our Kinetic Academy sessions.

Let’s start a movement.

TeamKinetic: New EULA and Data Policy

On Friday 26th January 2018 our new EULA and Data Policy was enacted.

Since 2016, organisations have been preparing for the reformation of data protection in the form of GDPR (General Data Protection Regulation). For many organisations operating within the third sector, a certain apprehension has loomed, driven by concerns for their volunteer’s database.

TeamKinetic, as providers of volunteer management software, wanted to offer reassurance to our beloved customers and those interested that we are aligned with the new legislation in preparation for the 25th May 2018 deadline.

As the biggest change to data legalisation since the Data Protection Act, GDPR is poised to revolutionise how individuals can manage organisations use their data.  TeamKinetic have undertaken an extensive review of all our policies and procedures with the imminent launch of GDPR and have made some changes to some of our most important agreements.

Below is a concise summary of the major changes made. However, we strongly recommend you read the more detailed policies accessed in our Terms & Conditions which includes full details [click here]

If you have any concerns after reading this, please get in touch with me at chris@teamkinetic.co.uk.

 Things that have not changed

TeamKinetic will still never sell your data to a 3rd party.

We are still registered as a data controller with the Information Commissioners Office (ZSA036104)

Privacy by design, Privacy by default

We have always taken user privacy seriously at TeamKinetic, carefully balancing that with the desire by our users to access the opportunities they are most interested in seamless fashion.

The new policy is significantly more detailed. The significant changes are outlined below:

  • As a company, we have explored in much greater detail the role of data usage across our business, and this is reflected in our policy introduction, legislation, and scope. We felt it was important to establish what parts of the business this document will directly address.
  • GDPR requires a much greater level of detail on what user data is collected, we have tried to make it clear what data we are collecting and in what context we will be using that data.
  • Since our last policy review, we have added an iPhone and Android applications which make use of additional phone features. As part of our GDPR policy review, we have added a stand-alone “Mobile” section that addresses the specific differences between mobile and traditional desktop usage.
  • Data sharing is essential for the operation of the TeamKinetic, but we want our users to feel confident that the data they trust us with is being shared Our new Data Protection and Privacy Policy identifies what data is shared with whom in much greater detail.
  • TeamKinetic collects a range of data including personal data, some of which is of a more sensitive nature, we also collect a range of metadata which we use to improve the performance of the software. Our new Policy identifies the types of data that are collected and how we use, share and store that data.
  • Tracking and analytics systems such as Google and Nielsen are fundamental to the operation of the internet. These systems track user and site behaviour online and require TeamKinetic to provide a range of anonymous data; the new policy explains our approach to these systems.
  • Social media plays a significant role in TeamKinetic, and as such we have identified the role of social media specifically in the use of data in these platforms.
  • We explicitly define that all TeamKinetic data is stored in the UK.
  • As part of our policy review, we have established Information Governance best practise guidelines that now forms part of all company employees ongoing training and induction. These guidelines are listed in detail.
  • Finally, we have added sections to our policy that deals with “Subject Access Rights” and “Compelled ”

These policy changes have been reflected in our whole business and our updated End User Licence Agreement.

Kind Regards,

Chris

If you have concerns about these changes or wish to discuss in more detail what it might mean for you and your application, please do not hesitate to get in touch with Chris Martin on 0161 914 5757.

An open letter: To the people who make getting active, less about the activity and more about getting involved.

 

National obesity awareness week

We are well into January and already my new year’s resolutions are being tested beyond my willpower limit already, this year’s ambition, to do more and eat less, is already looking shaky.  That’s why National Obesity Awareness Week could not come at a better time.

Here at TeamKinetic, we work with a wide range of organisations that provide sport, wellbeing, health and fitness opportunities, so I wanted to take a few minutes to discuss the importance of volunteers and voluntary organisations when we talk about weight management.

Behaviour change is difficult; we as human beings, are not good at making daily decisions that are good for our long-term health with the many temptations that provide short-term satisfaction so easily available.  When we think about it, it’s easy not to go to the gym or to eat that cake as often that is in the short term the easiest or most pleasurable path forward.

When we think about getting more active, its difficult to remain motivated by the thought that in 12 months I may be slightly lighter and fitter. With this in mind, we need to think about other forms of motivation, how we can make the road to the goal more “sticky” and easier to stay on.

What the research seems to suggest is that developing friends and having a strong social setting around your physical activity makes you much more likely to stick with it.  Having people who understand what you are going through and are there to offer support and a friendly face mean your motivations are not just based on fitness, but on a desire to spend time with your friends and peers.

Whether you’re a participant, a volunteer, a coach or just someone who supports the group and helps out at the start and end of sessions, you are part of that team or group; you provide that peer network and you play an essential role in making that group “sticky”.

As we recognise national obesity awareness week, I say thank you to all of you who make all these activities take place, whether you’re a helper, a coach or just making sure people feel welcome when they decide to come along.

Keep up your essential work people.

TeamKinetic: A Reflection of the Year

By Chris Martin, Founding Director

As the festive celebrations are in full swing, it seems fitting to take a moment to reflect on the last year and consider what the next twelve months might hold.

With political affairs, scandals and a host of natural disasters, 2017 will certainly be one for the history books. On a personal level I will remember the year for quite different reasons and as one of the most challenging and rewarding years, I wanted to self-indulgently share my experience of the year.

I kicked the year of with a New Year’s Day swim in the Irish Sea, supporting the Royal National Lifeboat Institution. I was rather excited to be taking part in it all, but it did include some slight moments of embarrassment, as I was in a wetsuit and the 88-year-old lady next to me was only sporting a bikini!  This really struck me in a metaphorical sense; the year ahead may be hard and challenging, but it was important to just go for it and get it done.

We settled into new offices early in 2017, located in Manchester and it was around this time Sport England announced their first allocated funding for volunteering. This was an exciting proposition for the sector, finally, the hard work and development had become recognised at a national level.

For me, the start of the year had a different kind of excitement and anticipation. My second child, George was born on the 6th of February and as much a bundle of happiness he is, I have not managed a solid 8 hours sleep since. The following months seemed to flash by and before I realised, we were in May.

TeamKinetic joined Altius Sports and British Cycling in launching the HSBC City Ride, a fantastic series of participation events. The same month also saw our first major update to TeamKinetic’s volunteer management software which introduced a host of new features and updates.

This all happened just in time for our annual Volunteering Conference which TeamKinetic runs in partnership with Manchester Metropolitan University. Amongst the guests, we welcomed industry leaders, our beloved clients and our first international delegates from Fédération Internationale de Motocyclisme.

With Yvonne Harrison, CEO of Greater Sport, as compère the stage first welcomed Carwyn Young of Sport Wales, Jenny Betteridge of Sport England and Emma Boggis from the Sport Recreational Alliance. Discussing the differences between borders, acknowledging the similarities and noting the importance of a national volunteer strategy created an insightful talk. Chris Jones, CEO of England Athletics closed the event in the most entertaining fashion, sharing his family’s experience volunteering, and how that has influenced his perspective and the strategic direction of England Athletics.

The event was a big success and was a brilliant platform to share how organisations are developing volunteering. This video by Sport Wales is a brilliant example of how to motivate volunteers.

A week after the conference was my wedding – I clearly forgot to check my diary when planning both events. June became an extremely busy and stressful month, but my fiance was not accepting my excuse of being too busy to get my suit fitted. Thankfully both events went without a hitch and I didn’t look too shabby on the big day.

More good news arrived in the form of a pilot project with England Athletics, naming us as its selected partner to better manage officials, events and volunteers. We will be sharing more on this in the New Year.

TeamKinetic went international in 2017. Our first overseas customer was Africa Pearl, who we collaborated with to deliver a fantastic project in the Gauteng Province. This ambitious project took mentors into schools, with the aim of addressing the behavioural and social drivers of HIV/AIDS and TB. The programme is designed to constructively engage out-of-school youth in supporting learners in schools and consequently offering these young people a living and long-term future. The programme will also up skill and provide practical experience resulting in a recognised qualification, thereby empowering all those involved.

Our second international customer was from the USA. Humanity Road use innovative technology and social listening platforms to connect people, animals and emergency officials with help and resources when disaster strikes. It provides impacted areas, often overwhelmed in confusion, with a lifeline to services that otherwise can be impossible to access. Using TeamKinetic’s volunteer management software, Humanity Road manages a voluntary workforce that supports the work of local officials and emergency response teams.

Closer to home TeamKinetic welcomed many new organisations that were keen to manage volunteers in a better way. TeamKinetic began working alongside Energize CSP, Cannock Inspiring Healthy Lifestyles, Monmouthshire County Council and an expanded the work at Glasglow Life to include all aspects of their work

We continue our mission to be the best volunteer management software and community platform in the world, resulting in some big developments this year. This included the iOS and Android Apps for the mobiles; a newly developed interface to Salesforce; Integration into Do-it.org; and a new functional API allowing our customers to access their data and integrate with their existing software.

What I have learnt from 2017 is that even in a world challenged by austerity, Brexit and Trump (to name a few), there is still a huge amount of positivity, created by the good will and positive nature of us all. This is evident in the time, effort and support individuals continue to provide to the causes they care for.

As I look towards 2018, I feel energised knowing that we can continue to make a difference in our communities and in the causes we care. We need to continue reminding ourselves and others of the importance to help others and realise the larger social responsibility we each have.

The next year already has promised to bring just as much excitement and nervousness as the last. TeamKinetic has some big projects already planned, that we look forward to officially announcing in the New Year. On a personal level, I am not planning as many life milestones but hope to enjoy those days of significance with my family, with a few Birthdays and my first anniversary to add to the list.

The political climate might look to be more challenging than last year, which I did not think possible, but I believe the balance will return. I am regularly reassured by the regular act of selflessness that I am frequently reminded of through my work.

On that note, I would like to thank you for joining TeamKinetic through 2017 and the team here would like to extended a very Merry Christmas and Happy New Year.

Warm Regards,

Chris

 

Introducing TeamKinetic: Chris Martin – What has Volunteering ever done for me?

Volunteer Managers have reason to celebrate this week with International Volunteer Managers Day on the 5th November and TeamKinetic released their latest updates on VolunteerKinetic 7.3!

We decided to take this opportunity to introduce or remind our beloved Volunteer Managers of who TeamKinetic are. Throughout the week we will be releasing a series of Blogs on each of our team members, with their story in volunteering and TeamKinetic.

To kick things off, I thought I would write my blog first. My topic of choice:

What has Volunteering ever done for me?

As I start to write this blog, I’m reminded of the scene from Monty Python’s Life of Brian where John Cleese as the Head of the Judean Peoples Front asks what have the “Romans ever done for us?”, if you have never seen this before, please take two minutes to enjoy this clip.

It is often hard to see the impact of volunteering has whilst actively participating in it. At the time when I undertook my voluntary roles, it was to fulfil a specific need that was being neglected or because someone close to me would ask if I could help.

Only upon reflection can a true appreciation of volunteering and its impact be noticed. In both my personal and professional life, volunteering has built longstanding relationships, that I still value today.

As a younger man, I remember wondering how I would continue some form of swimming once I had completed my lessons. I wanted to keep the competitive aspect that I enjoyed but did not want to continue into highly regimented adult swimming club that was on offer. My options presented themselves as either hanging up my goggles for good or travelling excessively to join another more sociable club. Neither one did I find particularly attractive.

Instead, I wanted something at my local pool, where I could continue developing my ability, maintaining enjoyment and friendly competition.

It was then, I saw a need for a local water polo club!

My friend and I decided that we could run this together. So we planned a pitch for the pool manager and after successfully convincing him of the potential our idea, he agreed to give us a slot.

The catch, however, was that the only available slot was 18:00 -19:30… on a Friday!

At the age of 18, this would break into essential socialising time and we wondered if we could get the attendance we desired. Disregarding this constraint, we decided to go for it and accepted the time slot!

By no means was it an easy ride from there, as the club required a big commitment for two teenage lads, demanding time spent planning, coaching and running the club as a whole.

Of course, we enjoyed doing it, but I would be lying if I said it was always easy going, as sometimes it really could be a pain in the backside!

At times it took some real perseverance to push the club through but the next two years saw us build our club to the level we desired! Eventually, my time to leave for University came, but we had built a club that had gone strength to strength, continuing in existence today (twenty years later!).

With the benefit of hindsight, I can look at that experience differently now. I developed planning skills, interpersonal skills, worked out how to get things done within a public-sector environment, I developed relationships that I still use professionally and friendships I still value today.

Many of the benefits of volunteering cannot be effectively measured, certainly when I started my volunteering journey neither had I considered too.

But now, I think differently. These experiences helped me identify elements of social capital that before I had never considered, and now would never underestimate or value.

I went on to become a qualified Physical Education teacher and set up a business around sports coaching, this journey started at that water polo club, not through any specific long-term plan but to some extent, due to the direction of travel that was started with this experience.

For the last eight years, I have worked in the sector and have grown to appreciate how complex peoples’ motivations to volunteer can be. Often it is beyond the simple reason of being ‘fun’ that we give our time but in the knowledge that we are helping to make a difference.

Since founding TeamKinetic, these beliefs and experiences have driven me daily. We have made it easier to find and be involved in Volunteer opportunities, whilst making it easier to recognise hard work and commitment in a way that is engaging and simpler for organisations that depend on their amazing volunteers.

I hope you will join us on our mission to build stronger more engaged communities, and if you find yourself asking the question, what has volunteering ever done for me, you too, can tell your story about how it has changed your life for the better.

If you fancy having a talk please feel free to email or call me!

Thank you,

Chris

Sales Director

Chris@teamkinetic.co.uk

Why TeamKinetic has gone mobile

As TeamKinetic makes it iOS application available to its customers and existing volunteers, we discuss the evidence that has driven this change and our hopes of making volunteering even more accessible.

The march of technology is relentless, and the pressure on organisations in sport and the 3rd sector to offer multi-channel and multi-platform solutions to better engage with their stakeholders continues to grow as they compete for attention against a sea of other content. These trends mean that making TeamKinetic available on mobile was essential.

mobile usage by country – Comscore

The data shows that the time spent on mobile has surpassed that spent on other web-enabled devices, and this trend is consistent in developed and developing economies. It is not a case of “if mobile is important?”, but to acknowledge its predominance in the decision-making process for future development.

Dominance of multi-platform applications

The evidence is clear; consumers now expect a multi-platform product that allows them to switch between the different versions of the platform, undertaking some tasks on their desktop and others on their phone or tablet. With other data suggesting these browsing choices are time of day dependent.

on-line device usage by time of day

When looking at how to engage with your audience, in our case volunteers. We have to accept these trends and offer a product that can cater to the desires and expectations of the user.

Using the mobile platform, both in its native application format and via the mobile browser, not only have we been able to increase the potential reach and time available to browse, we can also access additional functionality.

The use of GPS and geo-location services, open-auth protocols to make signing in and staying signed in easier and using the camera or address book are all examples of technologies that work particularly well on a phone to improve customer experience. Our founding belief at TeamKinetic is to always keep the volunteer and their experience central to our design philosophy, so the decision to create the app was easy to make.

This is our first step of many as a truly multi-platform company, no doubt we have plenty to learn if we want to recreate our desktop experience on a much smaller device, but working with our customers, that’s our ambition. The rewards for success for our customers, the Sports Clubs, charities and communities are potential too great to ignore.

We must constantly challenge ourselves to look at our organisations and consider how well we provide services and how accessible they are. We must push to deliver to stakeholders the experience they have come to expect.

TeamKinetic products will provide that level of service at a fraction of the cost of in-house development.  Please get in touch to see a demo of our system and how it might improve your stakeholder engagement, build your community and change your world.

How can NGBs do more with less in this new world of funding from Sport England

So as the dust settles on another funding announcement from Sport England, it’s clear we are definitely in uncharted territory. With many National Governing Bodies (NGBs) receiving significantly less than in sport-england-active-nationprevious periods we look at how the role of the volunteer will become essential in improving our sporting institution’s resilience.

The last round of funding covered 46 sports between 2013 and 2017 and with a total value of £493 million. The newly proposed £88 million spread across 26 sports, with four sports accounting for just under 50% of that funding is a deep cut to our sporting infrastructure. Sport England, operating in these austere times, have had to make some tough decisions and their new approach of encouraging NGB’s to focus on their “core market” may prove to be the best opportunity for a return on this significantly reduced investment. Only time will tell.

Further announcements are due in February, but it is doubtful that any major changes or reversals will be announced. What is clear based on the announcement yesterday is it is going to be a challenging environment for this next funding cycle.

So what do NGB’s do now?

Beyond getting all their members to start buying lottery tickets here are some ideas and thoughts that we thought it would be useful to share.

If all the NGB’s stopped existing tomorrow, would people still be playing sport this weekend?

I know this is something of a loaded question, of course, they will, but, only by relying on the ubiquitous and passionate volunteer-led sport across the country. NGB’s are still vital to the efficient delivery and development of their sports, but now they must learn to effectively leverage their volunteer base if they want to see their sport flourish under such deep cuts.

 

The growth of NGB’s over the last 20 years through the cash injection offered via lottery funding changed them in many cases into fully professional businesses that thought in terms of customers. They were more income-driven and had significant overheads to cover, as is typical during periods of rapid organisational growth. Of course, this led to improvements in a range of areas such as safety, facilities, professional levels of training, policy, etc.. and some of these improvements were drastically required. But in that jump to a more professional world, some of our traditional voluntary infrastructure struggled to keep up.

It is here that we think NGB’s can make some drastic gains with their core market. By understanding the many roles played by people at local, county, regional and even national level and what engages and motivates those individuals to give up their time is the area which could have the largest potential impact.  How many of these functions are volunteers, even though many may not self-identify as such, is one of the many questions NGB’s need to answer. How do you upskill these people, how do you empower them and how to ensure you do not rely on the same individuals undertaking all the work every week.

This next four years is an opportunity to reinvent many NGB’s from the ground up, to look at how you make them local led grassroots organisations that can simultaneously grow participation, membership and customer base. To do this requires two of the most valuable resources available, people’s time and enthusiasm.

NGB’s will have to become much better at responding to the demands of their stakeholder base, of directly engaging and understanding what the volunteers who operate their clubs and county organisations want and need.

In 2016, there have never been more ways to participate at a local and hyper-local level. With more channels available via social media; new ways to raise capital via crowdfunding and peer-led lending. NGB’s that thrive will use this technology to drive the benefits and stories about their sport locally and nationally. This will not be a top-down marketing campaign as these are often very expensive, but it will be a bottom up user led movement. An example of the type of user led content I refer to can be found on line; right now there are 13.3 million Parkour and 4.6 million Freestyle football user-created videos on YouTube.

It will be the role of the NGB’s to make it easy for participants, volunteers, helpers, and officials to create and/or find existing communities where individuals can engage directly. We have used these concepts and ideas as we have developed our volunteer management platform TeamKinetic and we continue to try to build using these principals:

  • Empower people to do it for themselves.
  • Reward and recognise them and when they do, do it in a way that appreciates what motivates them.
  • Make getting involved easy to find and then intuitive to undertake.
  • Share your successes and your failures with your community so that everyone can learn.

Our technology is not for everyone right now, but we know these principals superseded the digital realm. Not everyone wants to engage via their computers or phone, but the principals stand no matter how you look to engage with the people who make your sport happen. We find its a combination of people, policy, process and technology that allows an organisation to scale the use of volunteers effectively.

If you would like to know how we can help you reconnect with your volunteer base, how our systems and research can empower more people to get involved and how you can recognise those people; who support your organisation week in, week out. Our work and that of our partners as part of the Join In consortium is available, and we are keen to talk to all NGB’s on how we can help you do more with less. Feel free to contact me at chris@teamkinetic.co.uk or call our office on 0161 914 5757.

TeamKinetic take a closer look at the new Sport Englands volunteer strategy

The announcement earlier this year that Sport England had identified volunteering as a key area for investment and development in their “Towards An Active Nation” strategy document was widely welcomed. Today’s latest release “Volunteering in an Active Nation” is the next step in the realisation of that objective.

vol-active-nation

If you have been involved in sport at almost any level, you would have been keenly aware that it does not happen without the combined efforts of 100’s of people.  From the top of sport to its very grassroots volunteers are essential.  For so many years there was an assumption that organised sport just happened! This is a view TeamKinetic did not share, and we set out to change that seven years ago when we built VolunteerKinetic. It’s with a sense of excitement we have been waiting to see what Sport England had in mind to re-imagine the sports volunteer landscape.

The acknowledgement in the document for the Sport and Recreation Alliance and our consortium of partners is something we are really happy with, although it is still early days we have been really busy behind the scenes since we were passed the baton by Join In.  Our hope is that through the work of the partners in the consortium we can provide a range of digital tools, research, campaign experience and support that will be invaluable in helping Sport England realise their vision. This will start this month with Sports Personality of the Year, and hopefully early in the new year, we will have even more to shout about.

The strategy commits to a £26 million investment, taking us to 2021, with £6 million available in the first round in February 2017.

The two initial funds are called

  • The Opportunities Fund – targeting people from disadvantaged areas.
  • The Potentials Fund – targeting 10 to 20 year olds.

Each fund is worth £3 million, and it seems quite clear that Sport England is very keen to widen volunteering to be more inclusive and representative.

THE OPPORTUNITY FUND

Initially making it clear that disadvantaged can mean many things to a broad range of communities, they go on to say they are looking for partners who are trusted in their local communities and will consider bids “which contain smaller elements of sport and physical activity.”

Maybe most telling is the final statement;

“To emphasise our commitment to reaching this new audience, we’re aiming to award at least 50% of the fund for projects run by partners who are new to Sport England or even new to sport and physical activity.”

This seems to fit with the information we have had before today’s announcement with Sport England keen to look beyond the more traditional and established sport offer.  We think this fund provides some interesting opportunities for traditional organisations such as County Sports Partnerships and Local Authorities to work with less traditional partners such as youth and health groups, to provide infrastructure and support through volunteers for volunteers.

THE POTENTIALS FUND

Sport England have identified the benefits of “youth social action” which has been the focus of the #iwill campaign run by Step up to Serve. This campaign was recently granted a £40 million extension until 2020 by the Prime Minister, Theresa May.

Step Up To Serve CEO Charlotte Hill presented the keynote speech at our annual conference this year at Manchester Metropolitan University. The #iwill campaign offers an opportunity to recognise and acknowledge the role of youth social action and provides a route for young people to get involved.  We advise every organisation who works with volunteers, to got to the #iwill website and make a pledge now.

The strategy does lack detail on what it may fund, but it does contain the provocative line “We’ll be looking for projects which connect with the lives and aspirations of 10 to 20 year olds. Sport and physical activity should be involved, but it doesn’t have to be the sole focus. We’re looking for brilliant ideas.”

We hope this allows for the type of innovation and creative engagement that will inspire young people to help lead this work.  We will be looking at how we work with our current customers and those we have been speaking with for some time, to help integrate our digital tools to provide the type of experiences and bring to life the brilliant ideas young people have.

The document makes numerous mentions regarding “digital” and its importance.  We will be working hard over the next few months to understand what that means and how to maximise our platform and its related connections.  We will be exploiting all our years of expertise in the sports volunteer sector to make sure VolunteerKinetic remains the most powerful volunteer management system available.

I think that pretty much covers the main elements as we understand them, please share your opinions with us on this latest strategy announcement.  We are keen to know what you think and how you might be able to benefit, or if you think Sport England may have missed anything.  We believe that this is where the hard work starts and we are ready to roll up our sleeves and get stuck in.  If you want to join us on this mission, don’t hesitate to get in touch.

 

 

Volunteering in an Active Nation

logo-TeamK

sport-and-rec

joinin

TeamKinetic has been working to improve the experience and opportunities available to people in sport for almost a decade. We are excited to announce we are now part of a partnership that will help to deliver Sport England’s new Volunteering in an Active Nation vision.

In September, the Sport and Recreation Alliance was handed the baton from the Join In Trust to work with partners to continue to focus on sport volunteering. TeamKinetic is delighted to be a part of this partnership working with Do-it.org, GLL, Jump, Volunteering Matters and Greater Sport.

Because of the importance of volunteering in sport and recreation, the partnership has come together under a shared vision to make volunteering in sport more accessible and more appealing to a diverse range of people. We want to see more people sharing their professional skills, experience and enthusiasm for sport and recreation, and we want them to feel that their efforts to help others are valued and that they benefit from being involved.

We welcome the opportunity to work with the Sport and Recreation Alliance and partners to develop an effective matching service that will make it as easy as possible for people and clubs, organisations and events which need volunteers to find each other.

How The University Of East London Boosted Their Student Employability

university_of_east_london_logo-svgThe ability for universities to prepare students with the skills and experience required by businesses is critical in today’s competitive economy.

Students at The University of East London (UEL) are offered the chance to build a strong portfolio of voluntary work placements within local, national, public and third sector organisations, giving them the experience and contacts to assist them after they graduate.

 

Why Did They Change?

Their previous volunteer management system offered few customisation tools, meaning that they couldn’t capture some key pieces of information.  The limited reporting library also meant they had very limited insight into how much volunteering was actually happening, and if that experience was good or bad.

Frequently students and organisations would avoid updating their details simply due to the awkwardness of the user interface, this eventually resulted in a system entirely out of date.

Students were often shown opportunities which no longer existed, or contact details that had since changed. This was very frustrating for both the students and the providers of the opportunities.

jo-crook-photo2-bw“These system limitations caused us to hold back on promoting the system, which reduced our visibility on and off campus”

Joe Crook – Volunteering Manager

 

 

The Move to TeamKinetic

UEL implemented TeamKinetic with a focus on boosting their student employability levels whilst also having the ability to recruit, manage and communicate with their volunteers directly through the system.

“With TeamKinetic, we now have access to the information we need in real-time, including who has signed up and who has completed their induction, and how many hours they have logged which is vital to our volunteer programme.”

Joe Crook – Volunteering Manager

Within 4 months UEL had enrolled over 350 students and 80 providers regularly adding opportunities. By allowing students and businesses to control their own information administration of the system is minimal.

“We spend around 6 hours per week administering the system, which is great as we now have more time to promote our service to local businesses and students.”

Joe Crook – Volunteering Manager

The reduced administration has allowed UEL to focus on marketing opportunities instead of getting caught up in the logistics.  This has enabled them to utilise TeamKinetics feedback functions giving them valuable insight into the students’ experience, allowing them to develop and pass on best practice.

“The system has diversified the way that we communicate as we have started to use the functions that are available to us. We also actively use the online news feeds and case studies and this allows us to communicate to our volunteers much quicker and easier than before.”

Our community partners enjoy using the system due to its clean interface, the fact that the opportunities have an expiry date, and that they can add relevant information per position means the opportunities are always accurate and up to date. “

Joe Crook – Volunteering Manager

 

The Future

The success of the system has allowed UEL to focus on achieving higher conversation rates, from enrolment on the system to placement within a local business.

“We now know which students have signed up and are currently and actively volunteering on a variety of opportunities.”

The TeamKinetic platform is powerful and offers us unprecedented insight into our volunteering programme. The ability to personalise our online presence is fantastic, allowing us to customise the look of the site in line with our branding guidelines, giving us a much more professional feel to the site which is important when dealing with external businesses.

I have already recommended TeamKinetic to a number of Universities around the UK, if you want a professional looking volunteer programme, I advise you to take a look as it is superior to anything else I have come across.”

Joe Crook – Volunteering Manager

 

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