Mastering volunteer management can be a colossal task but it’s not impossible! A lot of people in the third sector encounter similar problems with each other.
Organising and communicating with volunteers, logging volunteer hours and consistently producing high-quality volunteer opportunities are all issues that volunteer teams face every day. We believe that this does not have to be the case.
A volunteer management system could be the key to unlocking your true potential as a volunteer manager and taking your programme to the next level.
TeamKinetic is an online platform that helps you recruit, manage and retain your volunteers. Making it easy for individuals to find the opportunities they want. Organisations can safely and effectively use volunteers across their business.
Our system allows your volunteers freedom and flexibility, using the very latest technology to give their time to the causes and activities that they love.
Volunteer Communication
In order to have an organised volunteer programme being in constant communication with your volunteers is a must. With TeamKinetic you will be able to give your volunteers reminders of events before so that they never forget and questions they have can be answered promptly. This can be done through email or if the volunteer provides you with a phone number you can also text them so that you can get hold of them whilst they’re on the go.
The system also offers you the ability to post on the news section. This is where you can keep your volunteers up to date with and important announcements.
Spreading The Word
TeamKinetic presents your organisation with the opportunity to share your opportunities with other systems to give you the maximum amount of people for your opportunities. Our system also speaks to Do-it.org which gives you access to 1000’s of volunteers all over the country.
How To Start Using TeamKinetic
If you are at all interested in making your volunteer programme the best it can possibly be with your own volunteer management software system please do not hesitate to get into contact with TeamKinetic. We are available weekdays from 9am – 5pm for any phone support or inquiries you may have on 0161 914 5757. Alternatively, you can email us: sales@teamkinetic.co.uk
We recently spoke with GB Taekwondo volunteer manager, James Johnson on his experience as a volunteer provider on the TeamKinetic volunteer management system.
The following case study is regarding how TeamKinetic’s volunteer management system has improved the volunteer management process for GB Taekwondo and how it is assiting with volunteer recruitment ahead of the World Taekwondo Championships 2019.
GB Taekwondo
GB Taekwondo is responsible for the preparation, management and performance of British Taekwondo Athletes. Based in Manchester, we manage the full time ‘World Class Performance’ programme and with the support of UK Sport and National Lottery funding.
With the further support of Sport England, we manage the national Talent Pathway programme, responsible for the development of cadet and junior athletes and their progression as members of the national squads. GB Taekwondo delivers an annual programme of major events which this year includes the World Taekwondo Championships 2019 at the Manchester Arena.
Tell us a little bit around your role at GB Taekwondo?
“I’m currently working as GB Taekwondo’s Volunteer Manager & Events Intern. This means that my primary role is to oversee the volunteer programme for the Manchester Taekwondo Grand Prix 2018 & World Taekwondo Championships 2019. All the recruitment and management of the volunteers for these events is my responsibility. To have a role like this during a university placement year is a fantastic opportunity and I’m really enjoying it.”
How have you found using TeamKinetic?
“We use the TeamKinetic system as an opportunity provider which means we register our volunteering opportunities on various TeamKinetic sites. The main one that we use is MCRVIP which is the main Manchester volunteer site.
Registering our opportunities on these systems is highly useful as it allows us to connect with volunteers from around Manchester. Manchester has a great volunteer network and using this system is a great way to advertise our opportunities to these volunteers.
During the Taekwondo Grand Prix, we had 107 volunteers in total across the week performing 15 different roles. The total number of hours that was completed by volunteers was 664, this was just over a course of a couple of days!”
Can you give a scope into the kind of opportunities and events created by GB Taekwondo?
“In addition to GB Taekwondo’s World Class Performance programme, GB Taekwondo delivers an annual programme of World Class Events. The next event GB Taekwondo will host is the Manchester 2019 World Taekwondo Championships. This is the first time that the World Championships will be held in the UK and provides a fantastic opportunity to get involved.”
“The Dan Clan will be an integral part of the World Championships as they will be the face of the competition. GB Taekwondo will be recruiting 250 – 280 volunteers to make up the Dan Clan. They will be seen across Manchester from the airport, to hotels to transport hubs and of course in Manchester Arena. This is your chance to get involved!”
2019 World Taekwondo Championships
What measurable benefits have you seen since recruiting through the TeamKinetic system?
“GB Taekwondo has been using TeamKinetic as a provider since 2011, the benefits provided by the TeamKinetic system is that it gives a base of volunteers that are easily connected with. Having volunteers able to see your opportunities with ease is a great promotion for any organisation that requires volunteers.
The system is easy to use, it doesn’t take long to post the opportunities and once they’re uploaded it is easy to see the volunteers and which sessions they’re signed up to.”
Thank you for time and answers James!
TeamKinetic helps to build better volunteer communities by providing great tools for volunteer managers that save time, increase impact and improve insight. Our goal is to make volunteering easy for everyone no matter what. But don’t take our word for it, why not check out our customer reviews.
For more information on how we can assist with your volunteer management and getting the best out of all your volunteers visit our website or contact us on – 0161 914 5757
TeamKinetic is an online platform that helps you recruit, onboard, manage, deploy, audit, recognise, reward and retain your volunteers.
Making it easy for individuals to find the opportunities they want and love. Organisations can safely and effectively use volunteers across their business.
TeamKinetic allows your volunteers freedom and flexibility, using the very latest technology to give their time to the causes and activities they love.
Why Do You Need Volunteer Management Software?
The days of using spreadsheets or that old access database to store volunteering information are well and truly numbered! Never has there been an easier more efficient way to manage your volunteers and track their progress.
Going for over 10 years, TeamKinetic has a host of clients who have left glowing testimonials about our service.
TeamKinetic software makes organising and searching for your opportunities, childs play, rich in data and insight about what exactly your volunteers are wanting to do and what they actually do!
We have made our system ‘Volunteer-centric’. What we mean by this is that we always put the volunteer at the heart of all our decisions. We never want a good volunteer to be sent to a bad opportunity or vice-versa. With built-in volunteer feedback and a range of features that offer insight to the volunteer experience we want you to be informed as volunteer managers.
We make it simple to identify your superstar volunteers and with a range of built-in reward and recognition fetaures, you can be confident those volunteers will feel appreciated.
Pricing!
We want every organisation, no matter what their size to benefit from TeamKinetic.
Start with our FREE to use TryVolunteering product. All the core features of TeamKinetic for small charities and clubs, For FREE.
TeamKinetic ADVANCED is designed for organisations that want more control of their volunteers, branding and support. Starting at £39 p/m for an advanced system.
TeamKinetic ENTERPRISE provides unparalleled levels of customisation, telephone support and access to our training and support team. Starting from £149 p/m.
If you would like to have a chat about how we can help you please call 0161 914 5757 or visit our web site https://teamkinetic.co.uk/
Who Can Benefit From Volunteer Management Software?
We work with a host of clients in numerous sectors and this is something that we are proud of. Here are examples of some of the sectors we operate in:
Universities/Education
NHS
National Governing Bodies and other Sporting Organisation
Major Events
Charities / Clubs
Parks/Museums
Local Authorities
Volunteer Centres
Hospice
Plus So Many More!
Request A Demo With Us
No matter what sector you are working in we would love to have a conversation with you. You can request a demo through our website or call us on the number below.
Every year people all over the world set them selves new year’s resolutions. Many of which do not get fulfilled, in fact, 66% of resolutions don’t even last a month. What can you do that really makes a difference?
Volunteering is something that you can do all year round. This is a resolution that not only helps yourself but others as well.
DO – HELP SOMEONE ELSE
“We can’t help everyone but everyone can help someone”.
Former US President Ronald Reagan may not be everyone’s cup of tea but he certainly got this one right. Why not make your changes for 2019 ones that can help others. There are plenty of opportunities to volunteer all over the UK and worldwide, this year your help really could change a life. TeamKinetic is lucky enough to work with organisations who offer these amazing opportunities and we’d love to help you get started.
DON’T – BE A HASHTAG HALFWIT
Social media gives us an audience never before imagined in human history. It’s so easy to get caught up in what’s trending and follow the crowd. The cringy popular ones every year are ‘#NewYearNewMe’ and ‘#WatchOut2019’. As we’ve seen, less than half of new years resolutions stick, so now we are in February, revisit your new year’s hopes and aspirations. It is great to let people know what you’re planning on doing over the of course of the year. Just do not let it become embarrassing when come the end of the year you have not acted on your goals. Hashtags are easy, real change needs a little more effort!
DO – USE VOLUNTEERING TO YOUR ADVANTAGE
Helping out can make you so much more employable. Volunteering does not have to be at a charity or something ‘uncool’. There will likely be opportunities for you to get a voluntary role in your future profession. This will help you stand out from the crowd as people will see you have a genuine passion for your career. Almost every University will have a department that will be able to help, or your town will have a volunteer centre that will have be able to signpost you with volunteering opportunities. These life experiences can be worth it’s weight in gold in the long term.
DON’T – GIVE UP!
February is coming to an end and I’m sure that many of you have already given up, with most challenging tasks the easiest thing to do is to jack it in!
This is our biggest DON’T. It’s ok to give up, but don’t give up on trying again, you only need to succeed once to make that difference. If you don’t give up on your volunteering resolution, you will be making a difference to someone else and yourself. Volunteering can genuinely change lives – both yours and those your work supports.
Last year TeamKinetic joined Liverpool Football club to help with a disability football session. We got the chance to speak to volunteers first hand and see what volunteering meant to them and hopefully you can see the difference being involved with something you are passionate about can make to your life and others. Check out how Liverpool FC use TeamKinetic here.
TeamKinetic provides volunteer management software that can work for every organisation. We work with groups of all sizes who have had success with us in recruiting, retaining and realising the potential of their volunteer workforce.
Please visit our website to find out more about our work and how we can help you. Feel free to request a demo so we can show you around and tell you about how we can help you specifically. Alternatively, you can give us a call on 0161 914 5757.
“A person who freely offers to take part in an enterprise or undertake a task.”
Those definitions are pretty broad and all volunteer managers understand the danger of pigeonholing your volunteers, definitions can be problematic! The term Volunteer holds very different meanings to each individual.
Every volunteer has their own reason, motivation or story to volunteer, and no volunteer is the same. What the data we have collected here at TeamKinetic has demonstrated is that there are some general volunteer categories and themes that we can use to gain a deeper understanding of the types of volunteers you may have within your organisation:
One-time volunteer and Event Volunteers
One-time volunteers are individuals who volunteer as a one-off and move on to the next opportunity/event or are never seen again! These types of individuals can still be regular volunteers, but will only volunteer when they have the time to do so or do so at events or roles that excite them specifically.
They are often quite self-contained roles that are well-defined and associated with a high-profile and exciting event. That in itself generates excitement for the volunteer to say ‘I was there.’ These are often one-time positions that require minimal training and experience but are fun days out for the individual.
Some of you reading this might think; why would I want to invest in a volunteer that isn’t committed to helping me regularly?
Research from Glasgow 2014 and London 2012 suggests many of the volunteers who applied were new to volunteering, and sadly many who did volunteer did not go on to do more volunteering after the event, even though the levels of satisfaction from being involved were high.
The sense of community, enjoyment and empowerment of being part of the event can quite quickly fade post-event, but on occasion, it can prove the catalyst some people need to start them on a journey to much greater community involvement.
Micro-volunteer
Research conducted by the NCVO suggests that micro-volunteering is on the rise and has the power to make a difference to organisations. In order to be impactful organisations must engage and appeal to these types of volunteers by providing quality volunteering opportunities that suit their aspirations and lifestyles. These types of opportunities are often possible via technology, such as phones, tablets or computers. Others have referred to them as ‘Armchair Activism.’
These opportunities are attractive to individuals who often have limited time, but still, want to have the feeling that they are making a difference. Opportunities vary from, the ice-bucket challenge to tweeting your MP. This type of volunteering can also act as a gateway to individuals, and if their experience is positive and they feel they are making an impact, you can look to engage them in further work.
Skills-Based Volunteers
Skills-based volunteers are individuals who often assist with tasks that require additional and specialist knowledge, or they develop this type of knowledge through their volunteer experience. Skills can be varied, examples include updating website data, running the social media accounts, taking phone calls, and providing accountancy or legal advice.
Volunteers often have the desired set of skills that many organisations need. These individuals who possess these professional skills and offer them pro bono may have many reasons for their desire to be involved. There is always a high demand for these types of Volunteers. As an organisation, it’s important to know why these volunteers want to be involved. It’s also important to make them aware of the impact they have on the organisation. This can make the volunteer feel appreciated and that their skills are bringing value to the organisation.
Lifelong / Regular volunteers
Lifelong or regular volunteers are often people who volunteer for an organisation that they feel a significant emotional connection to. Regular volunteers are happy to help meet an organisation’s expectations and the individual’s commitment to the role can be significant. Roles can vary but include positions such as a charity shop assistant or a coach within a sports club.
Organisations depend on these volunteers as they are core members of the organisation’s community. Regular volunteers usually take on positions that require a higher level of responsibility and therefore need regular training and appropriate support to ensure that they can fulfil what is expected of them.
These types of volunteers are so important to the long-term survival of many organisations, they feel especially close to the cause and their work. They are often overworked and if not managed correctly they can make others nervous to get involved, as the levels of commitment they show are superhuman and this scares off other volunteers from getting involved.
Does Age Matter?
Research has shown that both the 16-24 and 65+-year-olds are the most likely groups to volunteer. This makes sense as many universities provide students with opportunities to develop skills and experience for the world of work, whilst helping great causes. Likewise, many older volunteers provide support to organisations due to being retired but still wanting to stay active and part of the community.
Age will certainly play a role in how you incentivise and communicate with volunteers. As well as the length/type of role, and level of commitment required from them!
An appreciation of your volunteer audience will impact your roles on offer. So it is important to be aware of how you advertise, the language you use and the types of rewards and recognition you may wish to offer.
Good volunteer management!
The best and most effective way to understand your volunteer is the initial first part of their volunteer experience. By having a well-thought-out recruitment process, volunteer managers can make sure that volunteers are well selected and given roles they can excel at but also enjoy. This also ensures that volunteers are aware of the variety of opportunities available to them.
TeamKinetic’s volunteer management system allows all volunteers to create their own profile. This allows them to search and find opportunities that providers are advertising. Volunteers can also upload supporting documents to showcase experiences they have had in the past making the volunteer management process that much easier.
Volunteer managers are able to review volunteer profiles, run inductions, record data and get an insight into the individual and which roles they would benefit from. This is a key feature in allowing volunteer managers to distinguish between a one-off volunteer for an event, a volunteer with the desired skill set or someone that is able to commit to a regular role and who will form a long-term commitment with the organisation.
Additionally, the system allows volunteer managers to receive and provide feedback to volunteers. A perfect way to evaluate the effectiveness of roles and making sure volunteers are content with the tasks they undertake. TeamKinetic is centralised around helping voluntary organisations achieve their goals, which is why also offer a FREE version of our volunteer management system.
You can find TeamKinetic on social media and listen to our podcast:
Every Christmas it is easy to get wrapped up in the commercial side of things. Presents, parties and Xmas markets, etc. It is really a time for giving. A time where we should be thinking about the people who are less fortunate than us and how we can help them.
Every year lots of fantastic work is done up and down the country to help people in need. The amount of work that is done and the opportunities available rises during the festive period and this year is no different, which is great to see. Manchester in particular has some great ways of making sure people are helped this Christmas.
MANCHESTER
Since 2015, official Christmas carols have been a tradition at the Manchester Cathedral to raise money for the Royal Children’s Hospital. They do fantastic work all year round and funding is vital to allow them to keep doing this.
Tickets are now on sale for the Christmas Carols in the City concert. It’s a chance to experience an authentic festive choir, and part of the ticket fee goes to those who need it most. It takes place on Thursday 20th December and festive refreshments will be available. Tickets are £6 for children and concessions, £12 for adults.
The capital is also well known for the charitable work over the winter months. There are many elderly people who spend Christmas alone every year. The Rotary Club holds a Christmas day party, for over-65s living in Wandsworth. The wild shindig takes place in Battersea Park. Last year, 450 elderly people who otherwise would have been alone went along.
Volunteers are needed for Christmas Eve, Christmas Day and Boxing Day, and applications for 2018 are now open. You can do just one, two, or all three days. Jobs include preparing the venue, helping with transport for the guests, serving food, and clearing up afterwards.
As you can imagine London is packed with great volunteering opportunities. Our friends at Team London are the ultimate search tool for volunteering opportunities, ideal when Google lets you down. Type the keyword ‘Christmas’ into the search engine, if you need your volunteering to be festive.
If you are on the search for a reliable trustworthy volunteer management software, look no further than TeamKinetic. We offer a service suitable for any sized company, we can tailor your system to you. To find out more, give us a call on 0161 914 5757 or or send us an email at info@teamkinetic.co.uk.
Over the last decade, we have worked with many organisations, helping them improve their volunteer management. We have found some common problems in volunteer management.
As you know being a volunteer manager can often be a lonely job. TeamKinetic feels that it is important to get volunteer managers talking, sharing good practice and working together, this is important for the growth of the third sector and volunteering as a whole.
Recruitment Issues
Recruiting enough volunteers is one of the most common problems we hear. Our software looks to help resolve this common volunteer management issue. Although this may seem a monumental task to find the help you need, sometimes it can be simpler than you think.
Here are a few of our suggestions:
The rise of social media is a wonderful thing for the voluntary sector. Social media being free is a blessing for many industries and the voluntary sector is no different. Over one billion people are on Facebook and Twitter meaning there is an audience out there, you just have to appeal directly to them. There are many pages offering tips on how to use social media properly – cracking this medium may be the way to grow your volunteer base.
Do you know your volunteers, do you know what social media, if any they use? Do you have the IT skills to communicate with your volunteers through the most appropriate channels?
Modern marketing isn’t the only way to attract new volunteers, more traditional means of communication should never be ignored. How do you engage with older volunteers, who are not on social media? How can you start a word-of-mouth campaign to build your support. Ideas like refer a friend or linking to existing groups such as rotary or taverners work well. People tend to respond positively to a review from people they know and trust.
Don’t ever discount the power of good posters or interesting newsletters.
Keeping Volunteers Interested
Retaining a volunteer is much cheaper than recruiting a new volunteer! Improving your retention should be a priority for anyone working in volunteer management.
How do you keep your volunteers for longer?
Theories of behaviour change suggest that for people to make a significant and sustainable change to their behaviour, their motivation must be significant or that change of behaviour will not be long-lasting. If you want to help motivate a volunteer to stay involved, you must call to their primal instincts.
What you are doing as a volunteer makes a difference! We could not do this without you. We need you!
It’s just good manners to say thank you to the people who help you. Say thank you right and that person will come back time and again.
Recognition is tricky, as no one volunteer is the same and some people feel uncomfortable being made a fuss of. However, it is important that you recognise people’s efforts. Be it a Christmas party, a summer dance or a cup of tea with the team, getting your volunteers together to say thank you properly and to tell them how important they are, how indispensable they are and what a difference they make. Appreciate your volunteers and remember to show and share that appreciation.
Timing Opportunities
Knowing your volunteers and understanding them is vital in volunteer management. For you to cater to the needs of your volunteers do you understand the demographics, motivations and barriers to participation? Examples of this might be, are you volunteers 18-24, are they students, unemployed, have children, are they likely to be in work during the day? How do I optimise my session times, recruitment and opportunity description to appeal to my target audience, do I know what motivates them and what prevents them from doing more?
Do I have the data to find out what time is best for my volunteers? Do I have the tool available to learn through insight?
Volunteers appreciate you fitting opportunities around them. To offer them what they want, when they want to do it. Boosting volunteer enthusiasm, because they know you’re taking their personal situation into account.
TeamKinetic – The Solution!!
Of course, we think a great way to solve many of these issues and more besides effective volunteer management is software. What’s even more obvious to us is the volunteer management software that you should use should be built using open data principles, work on every device and be super easy to use.
TeamKinetic’s volunteer management software has a system that can suit everyone no matter how large or small. We would be more than happy to have a chat with you regarding your particular volunteer management needs. We work across the sector with Universities, National Sporting Governing Bodies, volunteer centres, charities, major events, hospices, hospitals, museums, parks, community groups and Sports Clubs.
If you think that your organisation could benefit from having more time to help more people, please feel free to get in touch.
You can find TeamKinetic on social media and listen to our podcast:
Mental health is a growing problem, approximately 1 in 4 people in the UK will experience a mental health problem each year, as reported by Mind. Women are most likely to suffer from a mental health issue but males are more likely to take their own lives, at 78% of all suicides. While it can’t be the answer to everything, it has been said that volunteering improves mental health.
Causes Of Poor Mental Health
Many believe that the NHS is underfunded for the treatment of mental health. The King’s Fund reports that 23% of NHS activity is dedicated to treating mental health whilst only 11% of the budget is allocated to the issue.
Demand for help is up, but services are diminishing as a result of austerity. Recent figures show a 30% fall since 2009 in the number of hospital beds for people with acute mental health conditions. This follows the revelation in November 2017 that two-thirds of children referred for specialist mental healthcare are not receiving treatment. The charity Barnardo’s warned that ministers were “sleepwalking” into a deeper crisis in children’s mental health, after the government’s response to a parliamentary select committee report and green paper failed to promise urgent action to plug “gaping holes” in services.
It’s believed that social media plays a massive role in poor mental health. A study of 1,000 young people in the USA found 41% of respondents stated that social media platforms make them feel anxious, sad or depressed. The suggestion is social media makes young people feel anxious. Ben Jacobs, a DJ who has more than 5,000 followers on Twitter, decided to go on a hiatus from the platform in January 2016 and has found the break really beneficial. “Twitter did indeed make me feel anxious from time to time as it slowly dawned on me I was concerning myself with the feelings of the thousands of strangers I followed, while they didn’t necessarily know who I was.”
Volunteering And Mental Health
Studies show that volunteering improves mental health. It allows you to get rid of negative feelings and emotions such as anger, aggression or hostility that have a bad impact on our mind and body. Engaging in random acts of kindness can help decrease these feelings and stabilise your overall health. 94% of people who have volunteered in the last twelve months say that it improves their mood. Statistics such as this suggest that volunteering can improve poor mental health.
Volunteering also improves self-esteem. As the statistic above proves, voluntary work can improve your overall well-being. It makes you feel better about yourself. Research shows that knowing you’re making a difference to someone else makes you more confident and content.
Another reason to volunteer is the amount of life satisfaction that it can bring you. NCVO say that volunteering can boost happiness, therefore reducing symptoms of depression and other mental health issues.
TeamKinetic – Proud Of Our Friends
We make volunteering easier for organisations that help others. They help to recover, improve and prevent poor mental health. In September 2018, members of TeamKinetic went down to the Liverpool FC Foundation. We spoke to a number of volunteers on the ‘Respect For All’ activity day. They all gave great praise for the work the foundation does. Many felt the foundation had a positive impact on them. One person even said ”The foundation means everything to me.”
We also work with several hospitals, such as Warrington Halton Hospital, and many NHS Trusts. They do remarkable work every day to contribute to the positive well-being of others. TeamKinetic are very proud to be associated with these organisations and show full gratitude for the work they do.
For those interested in a volunteer management software that can help you the same way we have helped many others, please visit our website to book a demo and we would be happy to talk with you further.
You can find TeamKinetic on social media and listen to our podcast:
For Universities across the UK, helping students develop an understanding of positive social action through volunteering is seen as a vital part of the student experience. Many universities are trying to find new ways to engage student volunteers and offer them an exciting variety of opportunities that appeal to an ever more diverse group.
Find out how TeamKinetic is fast becoming the fastest-growing volunteer software choice for universities in the UK and how it has helped manage large numbers of volunteers with simplicity and through technical innovation.
Volunteers walking
Students in numbers
When given the opportunity students can make a big difference and more importantly, want to make a difference to their university and the wider community. The benefits of volunteering for students are multi-faceted; opening doors to students via experience and improved networks, as well as being good for mental health and wellbeing.
Universities should be harnessing this potential and developing good volunteer programs. Higher education institutes are perfectly placed to take advantage of the thousands of new students that enrol each year.
There is still so much untapped potential for universities, students and the cities and towns they live in.
TeamKinetic’s volunteer software encourages volunteer managers to create high-quality opportunities that through social media and effective search technology, student volunteers can find, join, enjoy and get recognition for their efforts.
The figures above demonstrate the need for a volunteer management solution that is scalable. Managing a volunteer program IS achievable without volunteer software, however, using one can prove to be the difference between GOOD and GREAT.
Turning students into volunteers
Having a large number of students on campus does not equate to large numbers of engaged volunteers. Understanding your audience and developing a volunteer program that is suitable for them is key for engaging and retaining student volunteers.
So how do you turn students into volunteers?
You don’t have to reinvent the wheel. Understand what is already happening around universities and its surrounding areas. This knowledge can be gained from talking to your students, the students union, the athletics union, the local authority or local volunteer centre’s or other 3rd sector partners.
Everyone needs some encouragement. Providing positive support and supervision makes your student volunteers feel appreciated. Sometimes people just need help to get started!
People who sense they are making a difference and that think they contributing to something important tend to be much more motivated. Supporting volunteers takes time and resource, so it is critical to never underestimate this and provide them with the correct resources (induction policy, expenses policy, risk management etc).
Create clear roles and descriptions of opportunities. This makes it easier for students volunteers to identify opportunities that are best suited for them. Students often have secondary motivations as to why they volunteer, good role descriptions that take this into account help volunteers make informed decisions.
When recruiting student volunteers, it is essential to be fair and transparent. They are not employees or lackies, they want to help but not taken advantage of. We all like a surprise, but the good kind! Avoid setting volunteers any tasks that you’re not willing to do.
Empowering students to make a positive impact on their community can change lives. Many students run regular events or campaigns, raising awareness of charities and causes. Learning through real experience is invaluable.
Volunteering doesn’t always mean litter picking or bag packing. Some universities provide opportunities that are in the same field of work as students studies, giving them practical experience and developing a professional network.
Student volunteers can provide a different perspective to a member of staff. Student volunteers can bring different ideas to providers organisations and often bring a great energy and enthusiasm as well.
University provides many young people with the first opportunity to get involved in the things that matter to them. University provides a level of free time people tend not have at other times of their lives. This means voluntary organisations can benefit from a really high-level of commitment to their cause.
How TeamKinetic is helping universities
Universities have the potential for thousands of volunteers, and that can make it difficult to track and manage them all at the same time.
Often, in any one university, there are multiple programs that encompass an element of volunteering. Getting a joined up picture of volunteering, However, can be difficult.
TeamKinetic’s volunteer software allows managers to carry out key tasks through its simple interface. Onboarding, brokering, quality assurance and safeguarding are all builtin. The volunteer system can be personalised to match every universities brand colours, including a tailored web address. This allows for the website to be easily identifiable to students who are looking for volunteering opportunities.
Our POD system allows individual university departments to have their own opportunities and processes, but in one combined system so you can get data and better insight into all their volunteers.
The system is designed to make the experience easy for the volunteer, opportunity provider and admin user.
Volunteers can :
Create their own volunteer profiles
Join opportunities they are interested in
Join opportunity group chats to keep up-to-date on any news
Log their own volunteer hours upon completing an opportunity
Leave feedback, but also receive feedback from the opportunity provider
Work towards rewards and incentives which can aid in personal development
Volunteer providers can :
Monitor applicants
Leave and receive feedback to volunteers
Send out texts and emails to volunteers by a simple click of a button
Map volunteer locations to create opportunities in the most populated student volunteer areas
Review reports on progress in order to keep improving the opportunities on offer to students
Reward and set incentives for volunteers to help them achieve goals. (We have some exceptional examples of TeamKinetic customers that use the reward and incentives really well, which will be discussed later on in this article.)
What these features allow, is for the volunteer manager to focus their time on developing the volunteer program and generating more opportunities for students to take part in. Less time is spent on micromanaging and completing tedious tasks.
If this wasn’t enough, TeamKinetic volunteer system allows universities to link with external TeamKinetic applications, to provide opportunities. This allows charities, sports clubs and local authorities to become opportunity providers on the university system, further increasing students ability to take part in volunteering.
Students using the TeamKinetic volunteer software
TeamKinetic got the chance to speak to Daniel Roberts one of Manchester Metropolitan University students. We got to find out about his experience of being a volunteer on the universities volunteer software and how it has impacted him. Here is what he had to say.
” The university using a volunteer management system really encourages more students to get into volunteering. I wouldn’t have found opportunities or been able to receive feedback without the system. I think the volunteer software is the main reason I completed so many hours, and it makes it so much easier to continue volunteering.
Having a volunteer profile has been key to letting me track my progress and it has given me a chance to evaluate my experiences by looking at the hours I’ve logged and the opportunities that I’ve done. This has been good for CV writing and reflecting on in interviews.
The best thing about the Teamkinetic system for me is that you create your own profile and search for opportunities through the search bar. I could pick out events here and there, and plan my time around it.”
Hear from some of our customers that provide outstanding opportunities for their students
TeamKinetic work with a number of universities across the UK to provide them with their own bespoke and customised website for volunteers. Here are some of the universities that have been using the volunteer software to its potential and creating outstanding opportunities for students.
Manchester Metropolitan University has accumulated over 50,000 hours and counting since using the TeamKineitc volunteer software. This just goes to show the amount of hard work and giving back to the community that goes on within the institute. Additionally, there are 1592 registered volunteers and counting volunteering across the city in a number of diverse roles. MMU offers students a fantastic reward and recognition scheme using the system; 25 hours (Bronze) gains a volunteer T-shirt all the way up to 200 hours (platinum) Access to £100 training bursary, Linkedin and CV endorsements
The University of East London provides students with a variety of opportunities across the city, with 702 registered students on the system and 139 opportunities. Notably, UEL provides many opportunities outside of the university such as Dementia Advisor volunteer roles and Community Centre receptionists. Which is fantastic for getting students out into the community and making an impact through social action. The university also recognises volunteers for their hard work by offering a rewards and recognition scheme. Understanding the motivations of your volunteers is an essential part of incentivising the volunteer experience and making each individual feel valued within the university.
The IVR results showed that developing skills (88%) and gaining work experience (83%) were motivating factors for students that engaged in volunteering. The results also highlighted that 51% of recent graduates under the age of 30 in paid work found that volunteering helped them secure employment.
Additional research found that volunteering developed community awareness and allowed them to integrate into the local community outside the university. 39% of non-volunteers said they would be more determined to get involved in volunteering if it was linked to their academic subject. Creating more one-off opportunities is a good way of getting people into volunteering and allowing them to experience the benefits of it. The impact of volunteering on students is significant and can change an individuals perception of things they normally wouldn’t consider on a day-to-day
TeamKinetic helps to build better volunteer communities by providing great tools for volunteer managers that save time, increase impact and improve insight. Our goal is to make volunteering easy for everyone no matter what. But don’t take our word for it, why not check out our customer reviews.
For more information please don’t hesitate to get in touch and find out how we can help you achieve your goals.
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Looking for inspiration? For many of us, it’s a big part of modern life and everyone searches for that feeling in different ways. There’s a special group of people who are often described as inspirational! People that give up their time to do better by the world, to try and make a difference where they can: volunteers.
We call these people “volunteers”. Their motivations are varied, but often selfless or at least for a goal greater than their own satisfaction and here we will discuss the 5 reasons why we think volunteers are great.
“Volunteers don’t get paid not because their acts are worthless but because they are priceless.”
As crazy as this sounds volunteers are not paid! This in itself makes them special, but it’s not because they do it for free it’s what they actually do that sets them apart. They change the lives of people because they want to and not because they are employed to. Here at TeamKinetic, we have been able to witness hundreds of thousands of logged hours from thousands of volunteers, it’s simply wonderful to see and we hope for many many more wonderful people engaging with fantastic causes.
“One of the greatest gifts you can give is your time.”
How do you value people’s time? Is it a cost replacement? Or is it more subtle than that, is it their very presence and the joy or comfort they can bring? This is not even considering the value the volunteer places on their own time. Valuing your volunteers is very difficult and fraught with pitfalls, but one thing we can all agree on without those people who give their time many services and people would be worse off.
“Don’t live for what you get, live for what you give.”
It is often quoted that real happiness comes from a sense of fulfilment. We would suggest that aspiring to freely give your time may be a way to achieve that fulfilment, to feel part of something greater than yourself is a particular human trait. Not to focus on what you get, or what you have but on what you can do for others. Volunteers epitomise this way of life, this is the reason many volunteers give so much. Don’t believe us about this? Read this and see what the research says about volunteers being happier and healthier.
“Wherever there is a human being there is an opportunity for kindness.”
We all have choices when it comes to how we choose to live our lives. We can choose to be kind, and fulfil the potential every single one of us has. I’m not suggesting every volunteer is a saint – far from it. But those who volunteer are choosing to try and be kind, to try and improve their community or cause. We salute those who make that choice.
“You may not have saved a lot of money in your life, but if you have saved a lot of heartaches for other folks, you are a pretty rich person.”
The value a volunteer provides and also extracts from their experience is difficult to quantify. The idea that saving the hearts of others is worth way more to people that any amount of money sounds crazy. But if a volunteer can help change a person outlook, improve their quality of life, share their time, wisdom and experience for the good of others, develop friendships, reduce loneliness, create opportunities for those that otherwise might not have them. These are potentially life-changing events for the person the volunteer might help.
So we say volunteers are special, and we at TeamKinetic take this time to say thank you, volunteers, for your time, your commitment and for believing that you can make a difference. We think you’re great.
Find out how TeamKinetic can work with you to recruit, manage, and retain your student volunteers.
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