TeamKinetic

Build better volunteer communities

Tag: event volunteering

Why TeamKinetic has gone mobile

As TeamKinetic makes it iOS application available to its customers and existing volunteers, we discuss the evidence that has driven this change and our hopes of making volunteering even more accessible.

The march of technology is relentless, and the pressure on organisations in sport and the 3rd sector to offer multi-channel and multi-platform solutions to better engage with their stakeholders continues to grow as they compete for attention against a sea of other content. These trends mean that making TeamKinetic available on mobile was essential.

mobile usage by country – Comscore

The data shows that the time spent on mobile has surpassed that spent on other web-enabled devices, and this trend is consistent in developed and developing economies. It is not a case of “if mobile is important?”, but to acknowledge its predominance in the decision-making process for future development.

Dominance of multi-platform applications

The evidence is clear; consumers now expect a multi-platform product that allows them to switch between the different versions of the platform, undertaking some tasks on their desktop and others on their phone or tablet. With other data suggesting these browsing choices are time of day dependent.

on-line device usage by time of day

When looking at how to engage with your audience, in our case volunteers. We have to accept these trends and offer a product that can cater to the desires and expectations of the user.

Using the mobile platform, both in its native application format and via the mobile browser, not only have we been able to increase the potential reach and time available to browse, we can also access additional functionality.

The use of GPS and geo-location services, open-auth protocols to make signing in and staying signed in easier and using the camera or address book are all examples of technologies that work particularly well on a phone to improve customer experience. Our founding belief at TeamKinetic is to always keep the volunteer and their experience central to our design philosophy, so the decision to create the app was easy to make.

This is our first step of many as a truly multi-platform company, no doubt we have plenty to learn if we want to recreate our desktop experience on a much smaller device, but working with our customers, that’s our ambition. The rewards for success for our customers, the Sports Clubs, charities and communities are potential too great to ignore.

We must constantly challenge ourselves to look at our organisations and consider how well we provide services and how accessible they are. We must push to deliver to stakeholders the experience they have come to expect.

TeamKinetic products will provide that level of service at a fraction of the cost of in-house development.  Please get in touch to see a demo of our system and how it might improve your stakeholder engagement, build your community and change your world.

In response to the “Coaching and Volunteering Data Management Systems – Procurement Guidance For CSP’s.”

TeamKinetic welcome the guidance from CSP Network and wanted to take this opportunity to clarify our service and to share with you how we think our range of applications can provide a world class Volunteer and Coaching experience.

We are offering 12 months FREE usage of our system to all CSP’s as a no risk trial.  If at the end of the trial period you are not happy with our support or service, you can export your data in its entirety. For more information on starting your free trail and pricing please get in touch here.

What we do

logo VolunteerKinetic logo-ClubKinetic
logo-AccessK logo-CoachKinetic

Our system is not only limited to Volunteer management we also offer:

  • Coach management and agency support including tools for scheduling, payments, bookings, quality assurance and feedback.
  • An integrated database that allows for activity session and club sessions to be published, updated, searched and powerful communication tools to keep your clubs informed.
  • Accreditation and access management for events of any size, with badge creation, area access controls and on-site security.

We are actively developing more modules all the time for inclusion in TeamKinetic, our complete integrated package.

How far we reach

  • Our system is currently in use across the UK and has over 45,000 users registered.
  • Over 60% of those registered have been active in the last 12 months.
  • This year our users have already logged 27,564 hours
  • Last week our sites enjoyed 10,000+ page views

Who we work with

Our sports based customers include

logo_15 VOLUNTEERS MCC logo
Print BS Thistle 7 greatersport

 

We also work with a wide range of Universities, Hospitals, Charity’s and youth organisations.

What our customers say

“GreaterSport have been working closely with TeamKinetic over the past 14 months. TeamKinetic have been able to develop the system to suit our needs as a CSP, this has included upgrades so we can now manage both volunteers and coaches on the same system. Within Greater Manchester we have seen an increase in people volunteering with our APS volunteering score rising to 13.2% – we feel a lot of this is down to the management system as volunteering has never been so easy for the users. We would highly recommend working with TeamKinetic and are excited to see our volunteer and coaching workforce growing over the next 12 months.”

Nick Lowden

Workforce Development – Greater Sport

We have built our platform on the following principals.

The End User is the most important person in our world.

TeamKinetic is incredibly easy to use.  We believe passionately that less is more.  So we use data from the end user, what they search for, what they leave positive and negative feedback on, where they are, how many opportunities they view and what type of opportunities they are.  This provides insight and a more tailored experience for every user.  This IntelligentBrokering™ ensures every user is presented with information that is up to date and relevant.

Integrated social media, access via mobile device and the ability for the user to see and share opportunities with any one at any time.

We know you don’t like to send good people on bad experiences and we love to help you recognise talent and enthusiasm by;

  • Using anonymous feedback by both volunteers on opportunities and providers on volunteers
  • Giving volunteers ThumbsUp notifications for a job well done.
  • Rewarding both on line with achievement badges and in the real world with HourTrade™, those who go above and beyond

Its our aim and ambition to help you build a sustainable and strong sporting community of officials, coaches, volunteers and participants.

Support, support and more support

Information, data, and insight is excellent and indispensable, but it means little without the right support. We pride ourselves on our after care.

  • Monday to Friday – 9:00-5:00 telephone help line.
  • Online support ticket system for bugs and new features is always available.
  • Free access for customers to our yearly development conference in partnership with Manchester Metropolitan University, this year with speakers from DBS discussing safeguarding in recruitment, Step Up to Serve CEO Charlotte Hill and Geoff Thompson MBE from Youth Charter,  This year we are looking at Sports Volunteering in the current landscape of austerity. Book here.
  • Close working relationship with the Sports Volunteer Research Network so you can access a raft of academic research.
  • Monthly news letter that we like you to contribute to.
  • Partnership with the Sport and Recreation Alliance

Our products never stop improving and those improvements are driven by you our customers and the feedback you provide.

No Hidden Costs

Unlike some IT providers, we aim to be transparent and up front about costs. Offering long term assurances on price and clarity on future price increases.

In most cases our licence fees cover all standard on-going costs including support, updates, hosting, and data usage.

We want you to feel confident when you invest with us.

How do we achieve all this?

We aim to provide you with a set of simple to administer online tools that make promoting, signposting and communicating with your community simple and effective.

Our services are in no way exclusive and can work alongside any other web site or web sites.

The data collected can be exported at any time by you the customer. with an extensive library of report functions.

The system is built to allow you control over content and branding so there is little need for additional development costs.

Our CRM functionality means e-mail, social, blog and SMS can all be taken care without the need for additional external services or tricky exports and delivered fully branded at the click of a button.

If you want to find out how we can help you, please feel free to call or get in touch below.

BADMINTONscotland launch VolunteerKinetic volunteer portal

badminton_scotland
Badminton Scotland are looking to recruit hundreds of new volunteers through the launch of their new volunteer portal powered by VolunteerKinetic in their preparations to host the TOTAL BWF World Championships 2017.  To be part of this event and loads more before just go to;

volunteer.badmintonscotland.org.uk

The Total BWF World Championships will see the very best players in the world arrive in Glasgow’s Emirates Arena from the 21st  to the 27th of  August 2017, tickets available from here.  Scotland’s Commonwealth Games silver medallist Kirsty Gilmour will lead the home challenge as she looks to build on her Glasgow 2014 silver medal at the same venue while GB stars and World Superseries Final winners Chris and Gabby Adcock will be looking to repeat their gold medal success from Glasgow 2014

Scotland has a fantastic history for running truly world class events and with the facilities Glasgow can now boast it has world class venues to match, but a big part of what makes the Scotland such an attractive venue for these events is the passion and commitment of the NGB’s and their legions of volunteers.  BADMINTONscotlands Chief Executive Ms Smillie recognised both huge potential and also the huge challenges that face her team in realising that this event offers a once in a life time opportunity to build a great legacy for Badminton in Scotland.

“As a governing body you aspire to host these events, not just because they are exciting, but because they provide us the opportunity to promote and develop our sport in so many unique ways” said Ms Smillie, “We know we have a committed community of Volunteers in Badminton Scotland that will help make this event special, but it is ourslider 2 ambition to open this opportunity to people outside the badminton family and use it as  a catalyst to grow our sport over the next 4 years”

When we asked how you turn these events into a legacy, Ms Smillie offered this advice for other NGBs “World class venues and events are fantastic, but supporting people who are passionate about your sport as volunteer officials, coaches, and event staff to name just a few of the jobs we have on offer; is what will drive the continued growth of our sport”

We at TeamKinetic have prided our selves on developing a platform that is as well suited to major events as it is to supporting the local badminton club find some one to wash the kit, as we know it takes all sorts of people doing many different tasks to make sport happen.  So it was great to hear Ms Smillie when she said  “VolunteerKinetic provided a simple solution to how we identify, recruit aTeam-Europameisterschaft 2012nd retain our volunteers  that was great for the World Championship Finals but more importantly is it will leave a sustainable legacy that we can continue to build on after this event.”

So if you love badminton and you want to be part of the action follow the link below and sign up as a volunteer for BADMINTONScotland and who knows you could be court side next year for the World Championship finals.

volunteer.badmintonscotland.org.uk

We look forward to seeing you there.

 

 

 

Volunteer clinic provides care, supplies to Special Olympics athletes – LA Times

http://www.latimes.com/local/california/la-me-adv-healthy-special-olympics-20150731-story.html

The Special Olympics is truly a bona-fide international event but it’s athletes often require a little more care and attention.  This article gives a great example of how professional services for events of this nature can be safely provided by the voluntary sector.

If you have a story about Volunteers providing a service in exceptional circumstances we would love to hear.  Get in touch at info@smarterindesign.com.

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