An exciting in-depth look at how to use TeamKinetic on a day-to-day basis to run your volunteer programme. Partly hands-on, your tutor will talk you through setting up opportunities and allow you to see the system from different users perspectives. At the end of this training session, you will have a good understanding of how each user interacts with the system and how to communicate and manage your volunteers and service providers.
Who Should Attend?
Either new employees who have taken over the role of administrator OR existing administrators who would like a refresher of all the main functionality.
What Does It Cover?
A practical session where attendees will experience the system from each users perspective covering the following:
- Registering as a provider
- [As a provider/admin] Creating an opportunity
- Registering as a volunteer
- [As a volunteer] Joining the opportunity
- [As a provider/admin] Managing and communicating with volunteers on the opportunity
- Searching for volunteer/s
- Search filters explained
- Sending volunteers an email/sms text
- Volunteer/Provider bulk emails
- Adding volunteers without an email address
- Inviting volunteers onto the system
- Achievement badges
- Criminal checks
- Volunteer groups
- Meetings
- References
- HourTrades
- Events
- Standardising activity tags
- Accreditation badges
- Shared opportunities
- Adding Courses
- Reporting library explained
- Exporting information
- Notifications
- Volunteer news
- System support
How Do I Sign Up?
You can access this training from your HELP > EXTRA TRAINING menu. Purchase the number of credits you need and then click on the BOOK button and select your dates.
You can check the latest training dates from within your system. Just go to ‘Help & Support’ → ‘Extra Training’
