Category: TeamKinetic Features Page 1 of 10

TeamKinetic 2024 Roundup

By

On 27th December 2024

In News & Views, TeamKinetic Features

As the year winds down, we’re taking a moment to look back at everything that’s happened at TeamKinetic in 2024. It’s been a year full of exciting launches, inspiring conversations, and new ways to support the amazing volunteering community. Here’s a TeamKinetic 2024 roundup of what we’ve been up to!

January: Easing Back Into It

January was all about getting back into the swing of things after the holidays. Sometimes you need a bit of a reset to prepare for the big things ahead – and trust us, there was a lot coming! Behind the scenes, we were working on new updates, upcoming events, and a full rebrand. That meant that January contained a lot of strategy meetings around how we could make your volunteer management smoother than ever.

February: Tempo Time Credits Integration

February was when things really got going, starting with the launch of our Tempo Time Credits integration. This was a game-changer for recognising volunteers’ contributions, making it easier than ever for you to show your appreciation. Volunteers could now earn credits for their time and trade them for amazing experiences like cinema trips or days out. A win-win for everyone!

We also gave the TeamKinetic app a much-needed refresh. With a fresh, modern interface and smoother user experience, the updated app makes volunteering on the go a breeze. It’s all about saving you time and making your life easier.

We held a launch event to celebrate the release of both of these things. You can watch the recording to find out more:

March: Partnerships That Make a Difference

March was all about building connections to expand opportunities for you.

First, we teamed up with the Association of Independent Festivals (AIF) to dive into volunteering in events, an area that’s so close to our hearts. Festivals rely on passionate volunteers, and this partnership aims to make their contributions more visible and impactful.

We also joined forces with DoIt, laying the groundwork for our integration that would help you share volunteer opportunities widely, including during The Big Help Out. These collaborations weren’t just about us. They were about creating more ways for your opportunities to reach the right people.

April: Testing New Ideas

April was all about trying new things. We launched our first-ever white-labeled app for Manchester City Council, giving them a customised platform to engage with their volunteers in a way that reflected their unique identity. It was a proud moment for us and a glimpse into what’s possible when technology meets creativity.

In April, Chris and Imo also sat down with Ian Braid for TeamTalk S3E2. Ian, founder of DOCIASport, gave us some brilliant insights into mental health and volunteering in sports.

DOCIAsport is an award-winning business that supports ‘the people who look after the people’. DOCIA stands for ‘Duty Of Care In Action’ and it’s something that may have been overlooked in the past. Ian and his team are doing incredible work across the sport sector now, so check out the episode below:

And that’s not all! We also partnered with the Heritage Volunteering Group (HVG) to support organisations in the heritage sector, opening up new avenues for engaging volunteers in cultural and historical spaces.

May: Big Updates, Big Changes

May was all about delivering on the promises we’d been working on for months. We launched TeamKinetic 2.5, packed with features designed to make managing volunteers more intuitive. From smart searches to better email tools and the ability to merge duplicate accounts, this update was built to tackle some of the most common challenges you face.

The full list of updates was as follows:

  • Creating and saving personalised smart searches
  • New search filters
  • WYSIWYG emails
  • Self-reported volunteering
  • Email delivery reports
  • Hide inactive volunteers
  • Merge volunteer accounts
  • Share private notes
  • The Big Help Out DoIt integration

The DoIt integration for The Big Help Out made it easier for you to promote your opportunities and connect with the surge of people inspired to volunteer. It was all about making sure you could make the most of this nationwide event.

June: Celebrating Volunteers Everywhere

June was another busy month for us!

To kick off June, we joined the Volunteers’ Week celebrations. Between the 3rd and 9th of June, we celebrated the amazing contributions of volunteers around the world. Not only that, but towards the end of the week we saw The Big Help Out take place. With our DoIt integration, your opportunities got the spotlight during The Big Help Out, connecting you with a massive wave of 6.5 million people ready to give volunteering a go.

And that’s still not all! Tobi Johnson hosted an inspiring event, Beyond the Big Help Out, all about improving volunteer recruitment and engagement. We were so excited to sponsor this event, hosted by AVM. During the day, Tobi challenged pre-existing ideas of what a good volunteer strategy looks like and offered some great tips and practical advice to take on.

July: Sharing New Perspectives

In July, we focused on sharing insights and connecting with the community.

Chris appeared on Tobi Johnson’s Volunteer Nation Podcast, talking about fresh ways to think about volunteer data and technology. He shared our mission to simplify volunteering and how TeamKinetic is all about creating tech that drives social good.

On TeamTalk, Rosie Wylie from Historic Environment Scotland joined us to share her journey into volunteering and the challenges faced by volunteer coordinators. It was a great reminder of why we do what we do. Supporting you as you navigate those challenges.

We also shared tips on linking TeamKinetic with Google Analytics. By linking TeamKinetic with Google Analytics, you get the inside scoop on your volunteers and can make smarter decisions about recruitment and engagement.

August: Creativity and Updates

August was all about keeping things fresh and innovative. We rolled out TeamKinetic 2.5.1, a smaller update but packed with meaningful tweaks to make the platform even better for you.

We also explored the power of creativity on TeamTalk with Katherine Perrin, who showed us how LEGO Serious Play can spark collaboration and problem-solving within volunteer teams. It was a fun and inspiring way to think about building stronger connections with your volunteers.

September: Conference Season is Here

September was all about bringing people together! The TeamKinetic 2024 Conference was a big highlight of 2024 for us. We had volunteer managers, sector leaders, and experts from across the UK all in one (virtual) room, sharing ideas and inspiring each other.

The mix of practical insights and big-picture thinking made this year’s conference extra special. We covered everything from the latest trends in volunteering to tips for making the most of tech tools (like TeamKinetic!). Our speakers delivered sessions on creative problem-solving, digital transformation, and volunteer engagement.

For us, the conference is more than just an event. It’s a way to show our commitment to supporting you. Whether you walked away with actionable tips, a new perspective, or just a sense of community, we hope it reminded you why we’re so passionate about what we do.

If you missed it, don’t worry. You can catch all the recordings in this playlist.

October: Talking Strategy and the Future

October was all about stepping back, looking at the bigger picture, and thinking about what’s next for volunteering. We had some incredible opportunities to connect with leaders in the sector and explore how we can continue to support you in managing and inspiring your volunteers.

On TeamTalk, we hosted Alan Stevenson, CEO of Volunteer Scotland. He shared some amazing insights into the trends shaping our sector, particularly for Scotland. From adapting to the challenges of modern volunteering to making sure we’re creating inclusive and accessible opportunities for everyone.

October was also conference month for the Association of Volunteer Managers (AVM), and we were thrilled to take part. The AVM Conference is one of the best places to connect with volunteer managers across the UK, and this year was no different. We had some great conversations, exchanged ideas, and shared how TeamKinetic can help make managing volunteers simpler and more effective.

What we love about events like the AVM conference is that they’re not just about the present, they’re about preparing for the future. Whether it’s tackling the challenges of recruiting younger volunteers, embracing new technologies, or redefining what it means to support your team, these events spark the ideas and actions that shape the years ahead. Not just for you, but for us and the TeamKinetic software too!

For us, October reaffirmed the importance of staying connected to the community. We’re not just here to provide software. We’re here to understand your needs, amplify your voice, and work alongside you to make volunteering the best it can be.

November: Highlighting the Importance of Inclusion

In November, we explored equality, diversity, and inclusion in volunteering with Shruti Saujani from the FA on TeamTalk. Shruti gave us plenty to think about, from breaking down barriers to creating more welcoming spaces for volunteers from all walks of life.

It was a powerful reminder that volunteering should be accessible to everyone and that small changes can make a big impact in building inclusive teams. You can catch the full episode below:

December: Finishing the Year Strong

We wrapped up the year with the launch of the Digital in Volunteering Toolkit, an exciting project we’ve been working on for a long time. The Toolkit was created in collaboration with AVM and Gethyn Williams. This toolkit is designed to help you thrive in today’s digital-first world, packed with tips and resources to make managing volunteers easier and more effective.

It was the perfect way to end a year full of growth and innovation, and we’re so excited to see how you use it to create even more impact in 2025. Stay tuned for more on the Toolkit and Community of Practice. And if you have absolutely no idea what either of those things are, watch the launch recording below and download the toolkit now.

What’s Next?
2024 has been an incredible year for TeamKinetic, and we couldn’t have done it without all of you. Our partners, users, and of course, all the amazing volunteers out there. Here’s to more growth, connections, and opportunities in 2025. Let’s see what the new year brings!

You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it!

TeamKinetic 2.5.1 Minor Release

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On 19th August 2024

In Press Releases, TeamKinetic Features, Technical Updates

The TeamKinetic 2.5.1 Minor Release is complete and some of you will have already spotted the new stuff!

Reporting Page Speed Improvements

The reporting page is grabbing ever more data for more reports over longer periods. We’d already noticed some slowdowns and some customers had opened support tickets to report load time of 10 plus seconds. We needed to fix that!

  • We have rewritten some of the queries that fetch the data to make them snappier
  • Delayed the fetching of some data until you open the relevant section
  • Fetched the all time and date limited stats after the page has loaded so it won’t block you looking at other reports

It looks like this when you first load the page and the stats will drop in shortly.


The page will load in less than 4 seconds now for even our largest data customers.

New Help and Info for the Custom App

For our admins that have got their own branded app in the Play and iOS stores, we have added a few areas to help them manage the new app.

In the Super Admin > Setup > Custom App section you’ll find all the information you need to explore and communicate to your users about your new all. It contains QR codes, links to the app and a large version of your app icon.

If you want to find out how many people are using the app, registering via the app and joining sessions via the app we’ve got you covered with a new section in the reporting page.

The little tooltips will let you know how each stat is calculated and what it means and the figures are limited to the dates you choose on the reporting page.

Mobile App Download Prompts

We’ve now reinstigated the screen overlay prompts for volunteers who access their dashboard on a small screen to download the mobile app.

If you have switched up to the custom branded app, then the links and QR Codes adjust accordingly.

There is also a permanent notification in the footer, reminding users they can use the native mobile app.

Improved Volunteer Password Reset

After working through the process with the Wildlife Trust (thanks Jake) that had lot of volunteers to import and on-board, we spotted a few places where the process wasn’t as clear and simple as it could be, so we’ve made these changes

  • A clear message if the reset token (from an old email) a volunteer is trying to use is expired or bad. This appears before they try to reset their password; it used to appear afterwards and so some volunteers missed it and thought they had reset their password successfully.
  • Suppose a volunteer resets multiple times in a short period and the existing token is still valid. In that case, the token is not reset and a new email is sent with the same token as included in previous emails. This stops that reset loop of doom where a volunteer uses the reset link and an email is sent, but they don’t receive the email quickly enough, or hit the reset link again by accident. This would result in multiple emails with different reset tokens only the latest of which would work.
  • If a reset token is not valid the volunteer has only the option of sending the reset email again, so if they miss the fail message they can’t try to login, which would be frustrating as it wouldn’t work yet
  • Changed the wording of some of the messaging to make it clearer

All the changes together lead to a more intuitive process and we’ve been logging the outcomes for a while and we are getting far fewer issues.

Email Notification of Deleted Volunteer

Volunteers can remove themselves from your database, an important ability to fulfil your GDPR responsibilities. Previously, although the hours were anonymised and retained, the admins would have no idea that a volunteer had removed themselves.

We’ve added an email notification to the main admin which will tell them which volunteer and email address has been removed.

This clears the path to a future update that will allow admins to pick the level of detail they wish to retain when a volunteer is removed. Keep an eye out for that update.

Volunteer Registration Form Improvements

We’ve added some new messaging and prompts to aid volunteers in completing the location section, which has been an issue for some.

Volunteers cannot proceed when entering a UK postcode until they have hit the search button and selected an address from those available.

This will help those volunteers who find they cannot proceed but don’t know why.

Session Number Filter

Added a session number filter to the volunteer search so you can filter your volunteers by the number of sessions they have joined in addition to the existing filters for number of opportunities and hours logged.

Length of Service Added to Volunteer Search

Just a little something that might help, next to the registration date for volunteers is a year and months since registration figure so you can quickly see how long they have been volunteering.

New Volunteer Search Filters

You can now filter by;

  • volunteers that have never logged in (imported but not logged in)
  • volunteers awaiting parental consent (remember you can resend the parental consent email and update the parental email from the volunteer management page)
  • Expiry date of qualifications
  • Date a volunteer last applied for an opportunity

We add filters to this area regularly so it is always worth a quick scan down the filter list occassionally.

You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We might even send you a little thank you.

Woman using computer

Accessibility Statement

By

On 15th August 2024

In TeamKinetic Best Practice, Technical Updates

Our Commitment to Accessibility

At TeamKinetic, we are committed to ensuring our software platform is accessible to all users, regardless of their abilities or disabilities. We strive to follow best practices and standards to provide an inclusive user experience that caters to diverse needs.

Accessibility Features

We have implemented several features on our website to enhance accessibility, including but not limited to:

  • Keyboard Navigation: Users can navigate through the website using a keyboard, without the need for a mouse.
  • Screen Reader Compatibility: Our content is designed to be compatible with screen reading software, enabling visually impaired users to access information.
  • Text Alternatives: We provide text alternatives for non-text content to ensure that all users can understand the information presented.
  • Consistent Layout: Our website follows a consistent layout and design to facilitate ease of use and navigation.

Limitations and Areas for Improvement

Despite our best efforts, there may be instances where certain aspects of the website are not fully accessible. This may occur due to:

  • Third-Party Integrations: Some sections of our website may include third-party tools or plugins that we do not have full control over. These may not meet our accessibility standards.
  • Technological Constraints: Rapid technological changes may sometimes present challenges that affect our ability to provide fully accessible experiences.
  • Design Trade-offs: Balancing aesthetic design and functionality can occasionally impact the accessibility of certain elements.

Feedback and Assistance

We value feedback from our users and continually seek to improve the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, contact us at info@teamkinetic.co.uk.

Contact Us

For any assistance or to report an accessibility issue, please reach out to our support team:

  • Email: info@teamkinetic.co.uk

We appreciate your patience and understanding as we work to improve the accessibility of our platform. Thank you for helping us create a more inclusive environment for all users.

You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

Data Galore: Linking TeamKinetic to Google Analytics

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On 24th July 2024

In Application Features and Tutorials, TeamKinetic Features

Google Analytics is a service that allows you to track and report on your website traffic. By linking your TeamKinetic system to Google Analytics, you can gain a deeper understanding of your audience and how they interact with your content.

So how do you link TeamKinetic to Google Analytics?

We’ve created this handy guide on how to link your TK site to Google Analytics. The key steps: 

  1. Create a Google Analytics account (if you don’t have one already)
  2. Set up a new property
  3. Add your website (data stream)
  4. Grab the tracking code
  5. Open a support ticket with the code and we’ll do the rest!
  6. Give it time to collect the data

Download the guide below:

Setting Up Google Analytics 4 (GA4) for Your WebsiteDownload

The Key Metrics you should be tracking

Once you’re all set up, there are a load of things you may want to start tracking. We’ve outlined some key metrics to track.

Site Visitors

Site visitors, or users, are the individuals who visit your website. Monitoring the number of visitors helps you understand the reach of your site and track growth over time.

Where to Find It

In your GA4 dashboard, go to the Reports → Life cycle → Acquisition → Overview. Here, you can view metrics such as the total number of users, new users, and active number of users in the past 30 minutes.

Why It’s Important

Knowing how many people visit your site can help you gauge the effectiveness of your outreach efforts and identify trends in your traffic.

Traffic Sources

Traffic sources tell you where your visitors are coming from. This could be through search engines, direct visits, social media, or referral links from other websites.

Where to Find It

Navigate to the Reports → Life cycle → Acquisition → Traffic Acquisition. Here, you’ll see a breakdown of traffic sources, including organic search, direct, social, and referral.

Why It’s Important

Understanding where your traffic comes from helps you identify which channels are most effective in driving visitors to your site. This can inform your marketing strategies and help you allocate resources more effectively.

Engagement Rates

Engagement rates provide insights into how users interact with your site. Key engagement metrics include bounce rate, average session duration, and pages per session.

Where to Find It

In the Reports → Life cycle → Engagement → Overview. Look at metrics like the engagement rate, average engagement time per session, and the number of engaged sessions per user.

Why It’s Important

High engagement rates indicate that visitors find your content valuable and are spending more time on your site. This can lead to increased volunteer sign-ups and better retention.

You can even see which pages are most popular on your site by going to Reports → Life cycle → Engagement → Pages and screens

Go forth and track!

By tracking these key metrics in Google Analytics, you can gain valuable insights into your website’s performance and make data-driven decisions to enhance your volunteer management efforts.

We hope this guide helps you get started with Google Analytics and empowers you to take your volunteer management programme to the next level.

You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

TeamKinetic – SSO support for enterprise customers

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On 30th April 2024

In Application Features and Tutorials, News & Views, TeamKinetic Features

For those customers that required higher security for their administrators, providers or volunteers, or that required the control of their user generation to be maintained centrally, TeamKinetic supports login and account generation via SSO (single sign on).

We support any SSO provider that is compatible with OpenAuth 2; this includes Azure, Okta, AWS and many others.

You must be an enterprise customer to enable SSO and there is a one-off fee for setup and implementation. To enable SSO we will require a few pieces of information;

  • The client id
  • The client secret id
  • The tenant id

With these we can create the necessary links for the login pages that look a little like this for Azure;

https://login.microsoftonline.com/tenantID/oauth2/v2.0/authorize?scope=openid%20email&response_type=code%20&response_mode=query&client_id=xxxx-xxxxx-xxxx-clientid

The user (admin in this case) will be presented with an SSO only button to login, like this;

They will get redirected to the SSO provider to login using their existing username and password and then if successful will be redirected back to your application. If the email matches an email in your administrator list they will be logged in, or if it does not exist a new minimum administrator account will be created and then they will be logged. Alternatively, if you wish, any emails for successful logins must match pre-existing accounts or the login will fail.

If you are interested in enabling SSO please get in touch or open a support ticket.

TeamKinetic 2.5 – Search is now turbo charged

By

On 25th April 2024

In News & Views, TeamKinetic Features, Technical Updates

The latest major release is now complete! Say hello to TeamKinetic 2.5.

Here are the great new features you can look forward to.

Watch our masterclass on all the key new features now:

Save your favourite searches and set a default


Create your personalised smart search and save to your profile to retrieve anytime. You can set any search as your default for the volunteer, opportunity and provider search pages. So as soon as you open one of those pages you’ll get the results you need immediately.

You can set your defaults across all the search pages in one go from your profile area. (The person icon at the right of the top menu.)

New Search Filters

We’ve added some new filters to the volunteer and opportunity search pages;

  • Date volunteer last logged hours
  • Volunteers waiting for parental consent (in the type sub-filter)
  • Opportunity ID check required
  • Is opportunity accessible
  • Opportunity applicant statuses
  • Providers with open applications

It’s always worth checking the search filters as they get added and improved constantly.

Watch it in action:

Full WYSIWYG rich text editing everywhere

Anywhere you can email a volunteer or a group of volunteers, you’ll now have access to the full rich text editing features and can include images, links and files.


This includes the volunteer search page, opportunity pages, volunteer profile pages. Basically anywhere you can email, expect to see the rich text editor.

Watch it in action:

Volunteer self-reported extra volunteering

We are very excited to reveal that volunteers will now be able to create their own complete record of volunteering and capture all their opportunities and hours.

Volunteers can add a description, the organisation and any hours donated. These will be included in their own record of achievements and hour totals.


Admins are notified when a volunteer adds their own extracurricular volunteering. If they wish, they can certify it and include it as approved hours. Those certified extra volunteering activities will be converted into the regular owed hours (now all termed ‘Extra Volunteering’) type opportunities. These will be included in reports and act as regular logged hours throughout the application.

Watch it in action:

Email send reports

We all know how frustrating it is to send emails to lots of volunteers. Some of them just don’t make it for various reasons.

Now, when you view the email log for any volunteer you will notice a little link next to the subject ‘check delivery’. This small little link will reveal what happened to the email, if it was sent, if it was received, and if opened.


Perfect if you need to know if a volunteer is receiving the emails you are sending.

Watch it in action:

Mark a volunteer as finished on any opportunity type

For long-running opportunities, you can end up with lots of inactive volunteers (those with no future sessions left) clogging up the volunteer list and email lists. Previously you have only been able to remove the volunteers completely from the opportunity which has the undesired side effect of also removing their contribution to the opportunity… not ideal.

We have re-engineered the ‘finished on this opp’ feature. It was previously available on flexible opportunities only, but it has been expanded to all opportunity types.


When selecting volunteers on an opportunity you’ll have an extra function ‘Mark as Finished’ which gives you a few extra options as well as just marking as finished. You can hide the volunteer from the provider completely on the opportunity page and you can also prevent the volunteer from joining any new sessions if you wish.

Watch it in action:

Merging volunteer accounts

It doesn’t happen often, but occasionally a volunteer has unexpectedly registered twice with different email addresses.


This works similarly to the merge provider feature and will copy all the sessions and hours from the volunteer you are viewing to the selected volunteer.

Watch it in action:

Sharing private notes


The private note area has been super useful for lots of our users, and the provider equivalent lets the provider also store private notes for their use against a volunteer.

Admins can now choose to share their private note(s) with providers if they feel it would be useful. And vice-versa: providers can share their private notes with system admins.


Additionally when a provider shares a private note to the admins a notification is sent, in case its important.

Watch it in action:

There are of course many other fixes and improvements;

  • Impersonate a volunteer directly from the opportunity management page,
  • Update expense claims status in bulk,
  • New customisable emails,
  • Tooltips won’t get lost over the edge of small screens.

TeamKinetic 2.5 is scheduled to go live on May 6th. But before we go live we need your feedback! Test all this out right now on https://beta.teamkinetic.co.uk/vk/admin using your regular admin login.

You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

Launching the new TeamKinetic App and Tempo Integration

By

On 27th February 2024

In Events and Conferences, News & Views, TeamKinetic Features, Technical Updates

Thank you to everyone who attended our launch event for the new TeamKinetic app and Tempo integration! We hope everyone is as excited about these developments as we are now! If you couldn’t make it, don’t worry, we’ve rounded up everything you need to know in this blog post.

Please also see this folder for all the key docs you need, including all the presentation slides.

Session Recording

The recording from the session can be watched below, or via this link, please see the chapters for all key moments:

New TeamKinetic App

You can download our app for free on iOS and Android now. Just search ‘Volunteer with TeamKinetic’ or click the links below.

If you are an enterprise user wanting to discuss adopting a white-labeled app, please fill in this form. 

Key Questions About the App

Q: When will features such as resources, hour trades and ID badges be available in the app?

A: They’re coming in the next update, hopefully in the next couple of weeks.

Q: Does the app send reminder notifications for upcoming opps, new opps, feedback reminders, messages, etc?

A: It will send notifications (if allowed) about key things such as upcoming sessions. We could look to add further notifications (e.g. for feedback and logging hours) in the future.

Q: Will providers and Admins be able to log in to the app?

A: Not currently. We’re looking at how we can better support these users on mobile, we’re looking at developing a separate app for these users in the long-term. But right now, they can still log in to TeamKinetic through their mobile device’s browser to take TK on the go.

Tempo Integration

If you’re interested in rewarding your volunteers with Tempo Time Credits you can get started now.

See the slideshow below for full details on how to get it set up.

If you need to get in touch to discuss your options, please see the image below to find out who to contact.

Chat with Chris: https://savvycal.com/Chris-Martin-fd7fab21/Tempo 

Chat with Rachel: https://savvycal.com/rachelgegeshidze/9d48a957

Interested in finding out more about Tempo? Visit their website and follow them on Twitter, Facebook, LinkedIn and Instagram.

See also: our blog explaining the integration in more detail.
Tempo’s guest blog about the work they do and their impact.

Key Questions About Tempo

Q: Is Tempo looking to create networks in new areas, such as across Scotland?

A: Yes! Tempo are currently working with a few organisations across Scotland to look at how they can widen their network and provide experiences for users in Scotland. If you’re interested in contributing to this, please reach out to Rachel.

Q: Can Tempo account for legacy hours within TK?

A: Yes, that’s a decision you can make when you implement Tempo. This may involve setting a date to determine when hours are counted from.

Q: Can my volunteers use credits for experiences outside of our area?

A: Yes, volunteers can redeem credits for experiences anywhere! They can also gift credits if they’d like.

Q: Do Tempo Time Credits affect benefits?

A: No, Time Credits are seen as gifts so will not have an impact on people’s tax or benefits. Credits always have a time value, not a financial value.

Thank you for reading about the new TeamKinetic App and Tempo Integration. As always, please get in touch if you have any questions. 

Thank you for being a part of the TeamKinetic community!

You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

Volunteer Reward and Recognition just got easier with TeamKinetic and Tempo Time Credits

By

On 14th February 2024

In Application Features and Tutorials, TeamKinetic Features, Technical Updates

Looking to supercharge your volunteer reward and recognition? Well, within the TeamKinetic volunteer management system, you can now give your volunteers Tempo Time Credits for all their hard work.

Who are Tempo? What are Tempo Time Credits?

Tempo is a registered charity that builds local and national organisation networks by bringing people together in their local communities to carry out valued voluntary work. 

The Time Credit model recognises and rewards volunteers for the hours they give. Volunteers can exchange Time Credits for experiences, products or services – like cinema tickets, entry to visitor attractions or even a coffee and a slice of cake! These experiences, products, and services are provided by their ‘Recognition Partners’.

How does Tempo work within TeamKinetic?

Volunteer reward and recognition has never been easier. Within TeamKinetic, Admin users will control the whole process. They can decide which opportunities merit Tempo Time Credits and determine how many credits are available. 

Meanwhile, your volunteers can seamlessly join Tempo. They’ll gain instant access to their credit balance and local offers directly from their TeamKinetic dashboard. Once volunteer hours are confirmed, the conversion process is a breeze. They can effortlessly exchange their hours for Tempo Time Credits, giving them the freedom to spend or gift them as they choose.

Getting started with this integration depends on a few factors. Are you a TeamKinetic Enterprise user? And do Tempo have a recognition network set up in your area?

See below for a map of where Tempo presently operates:

If Tempo aren’t in your area, fear not! You can discuss your options with Tempo’s CEO Rachel. Also, if you’d like to become a recognition partner yourself, there is opportunity to do that. This would involve offering experiences for volunteers to redeem with their Tempo Time Credits.

The Impact of Tempo Time Credits

Not convinced yet? Read all about the impact Tempo can make for volunteers and communities below:


And see this great video for a visual look at Tempo’s impact:

Frequently Asked Questions

How can I get started?

Please see the graphic below for more instructions.

Book a chat with Chris: https://savvycal.com/Chris-Martin-fd7fab21/Tempo 

Book a chat with Rachel: https://savvycal.com/rachelgegeshidze/9d48a957

Can you provide more details on the specific benefits or incentives offered through Tempo Time Credits, such as examples of experiences, products, or services that volunteers can redeem?

Redeemable services include: classes at the local leisure centre, shows at the local theatre, and a day out at the zoo. You can read case studies from volunteers using Time Credits in this report.

How does TeamKinetic ensure the security and accuracy of volunteer hour tracking within the system to facilitate the seamless exchange of hours for Tempo Time Credits?

Only provider-confirmed hours will contribute towards the amount of Time Credits available for redemption. Furthermore, limits can be set on how many credits can be redeemed per opportunity/in a certain amount of time. Rolf will work with you to set these guidelines.

Are there any potential costs or fees associated with integrating Tempo Time Credits into the TeamKinetic volunteer management system, either for organizations or volunteers, and how are these managed or mitigated?

Yes, you will have to set up a contract with Tempo. However, on the TeamKinetic side, there is no extra charge to get this activated within your system.

In the meantime, you can read more from Tempo themselves. Their CEO Rachel was kind enough to write us a lovely guest blog all about Tempo and the great work they do.

You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

The Credits that Build Communities, Support Connections, and Reward Volunteering

By

On 12th February 2024

In News & Views, TeamKinetic Features, Volunteer Management

Look out for a new way to reward volunteering with TeamKinetic and Tempo, in the meantime, enjoy this guest blog from Rachel Gegeshidze, CEO of Tempo!

Our mission at Tempo is clear and compelling: to build a national network of communities dedicated to making positive societal change. We believe in harnessing the power of individuals whose contributions are not only recognised but also valued. We achieve this through the innovative Tempo Time Credits system.

Reward volunteering with Tempo. Build communities. With communities. For communities.

History of Tempo

Founded in the Welsh Valleys in 2009, Tempo has emerged as a leading UK-based community development organisation committed to creating connected, fair, and healthier societies. Our extensive history is marked by successful partnerships with communities and public services, specialising in front-line delivery, strategic planning, and fostering collaboration among diverse entities.

Our experienced team, composed of community practitioners, public sector specialists, and trainers, works collaboratively with citizens, communities, organisations, and services to co-produce solutions at the grassroots level. We see ourselves as the thread that connects people, services, and businesses, serving as the key that unlocks the potential for them to create communities where they can thrive.
We focus on creating pathways to volunteering, emphasising community involvement and recognising people’s skills and strengths – a paradigm that accentuates what’s strong rather than what’s wrong.

Tempo’s Impact

At the heart of Tempo’s transformative initiatives is the Time Credit tool. A groundbreaking concept designed to motivate individuals to contribute their time to community causes. Since its inception in 2011, Tempo has empowered over 35,000 individuals to donate their time to local projects, actively involving them in the design and delivery of public and community services. In our 2023 annual survey, an astounding 40% of respondents had never or only occasionally volunteered before receiving Time Credits, underscoring Tempo’s success in cultivating a culture of civic engagement.

The impact of our programs is profound, touching the lives of individuals, communities, and organisations. Tempo remains unwaveringly dedicated to shaping a future where communities thrive, individuals are empowered, and societal well-being takes precedence. As a beacon of progress, Tempo stands as an exemplar of the positive change achievable through dedicated community development. Join us on our journey as we continue to build a national network of empowered communities and contribute to a brighter, more connected future for all.

Tempo’s vision

Together, we forge a connected, fairer, and healthier society. With the belief that everyone has something to contribute, we leverage Time Credits to unlock local community assets. Our greatest strength lies in our people.

The 18-month journey with TeamKinetic has been transformative. Aligned with TeamKinetic‘s ‘Volunteer First’ mantra, we aim to engage and support individuals on their volunteer path, providing information and choices while recognising and valuing their time, skills, and knowledge.

The exciting synergy of our platforms now talking to each other heralds the launch of our collaboration to communities. This breakthrough will amplify the benefits of volunteers, empowering more individuals to contribute, be valued, and recognised for their time.

Rachel Gegeshidze, CEO at Tempo

How Time Credits Reward Volunteering

Tempo Time Credits are a unique and innovative tool developed by Tempo. Time Credits serve as a community currency that individuals earn for volunteering their time in various community projects and initiatives. The earned Time Credits can then be redeemed for accessing services, events, or activities within the community. This not only encourages and rewards volunteerism but also promotes a sense of community engagement and reciprocity.

Individuals receive Time Credits via Tempo’s Time Credit platform. They use the platform to search for opportunities to redeem Time Credits in Tempo’s local and national recognition network. This includes a wide range of community organisations as well as higher profile opportunities such as the Cornish Seal Sanctuary, the Tower of London and the Millennium Centre.

Time Credits can be used across the Tempo national network. Time Credits received in Cardiff can be used in London or gifted to a family member to share the gift of time.

Discover more

Interested in finding out more about Tempo? Visit their website and follow them on Twitter, Facebook, LinkedIn and Instagram. See also: our blog explaining the integration in more detail.

You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

The New TeamKinetic App

By

On 31st January 2024

In Application Features and Tutorials, TeamKinetic Features, Technical Updates

After a long period of development, we’re thrilled to announce the launch of the new TeamKinetic App! The app is free for all, and our Enterprise users have the option to adopt their own white-labeled version.

The Power of TeamKinetic at Your Fingertips

The new TeamKinetic app brings the power of our desktop platform to your pocket.

Our new app is more user-friendly and modern with a redesigned and intuitive interface. We’ve ensured that the user experience is consistent across Android and iOS devices, so no matter what platform your users prefer, they’ll enjoy a seamless and unified experience.

With the new app, your volunteers will now have access to features such as expenses, roles, the ability to apply for opportunities, document uploads/downloads, and profile management. 

The base TeamKinetic app will be free for all users, including all the material and support required for everyone to use and share with their volunteers.

However, if you’re an Enterprise user, you can access the exciting new ability to have your app white-labeled.

White-labeling

All enterprise users can have a branded version of the TeamKinetic app tailored to their organisation’s unique identity.

Your logo, brand colours, and unique app store name will be used, creating a seamless extension of your brand. Customisation will not include functional elements; all apps offer the same features.

White-labeled applications will also allow volunteers to register directly within the app, streamlining the onboarding process.

The yearly cost for a white-labeled application is £800 per year and can be added directly onto your existing yearly fee. All white-labeling will be done on a first-come-first-served basis as we have to roll these out gradually.

How to download the TeamKinetic App

You can download our app for free on iOS and Android now. Just search ‘Volunteer with TeamKinetic’ or click the links below.

If you are an enterprise user wanting to discuss adopting a white-labeled app, please fill in this form. 

We can’t wait for you to explore the enhanced capabilities of our new app.

You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

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