TeamKinetic has over a decade of experience working in the volunteer management sector. In these blogs we offer our insight and hope to shed light on new tips for volunteer managers everywhere.
With a main focus on digital solutions, we’ll take you through best-practice advice for volunteer management and operating in the third sector as a whole.
It is with some sadness that TeamKinetic and Do-it.org will no longer be working together. Users who take advantage of the link between the two applications will no longer be able to share opportunities to Do-it after Friday 27th September.
For those who do use this feature, you may have noticed over the last few months it had become a little unstable and prone to misbehaving. Do-it has decided that they no longer wanted to support this feature and it will be removed on Friday the 27th September. It would be safe to assume all existing opportunities will be removed though we strongly suggest you check if this could affect you after the 27th.
Do-it.org did not provide detail as to why they no longer wanted to support the TeamKinetic link, but we know they continue to review their platform and develop their technology and sometimes these types of features are no longer a priority for an organisation to support. We thank Do-it for their support over the last 3 years and wish them all the very best, moving forward.
All our customers will still be able to link their opportunities to our own free national platform at TryVolunteering.com, which will continue to give you extra reach and exposure. We recommend always sharing with TryVolunteering if you can.
TeamKinetic customers in Wales and Scotland can also continue to link with Volunteering-wales.net and VolunteerScotland.
TeamKinetic continues to look at how we can use our data to benefit the volunteer sector and stand by our ‘open data’ principals. We will continue to explore opportunities to work with partners to grow volunteer participation and we hope those customers who used this feature are able to work with us as we look at new partners for them to share their opportunities with.
If you have any questions as to how this might impact you, please don’t hesitate to get in touch via email, twitter, facebook or give us a call here in the office.
This blog has been inspired by Rob Preston, a senior reporter at Charity Finance Magazine and the author of a recent article highlighting that fewer people are volunteering.
The article (Fewer people volunteering, says DCMS survey), highlights that only 36 per cent of people volunteered at least once in the year to March 2019. The lowest level recorded by the survey, which was run by The Department for Digital, Culture, Media, and Sport. However, here at TeamKinetic we are committed to knocking down those barriers!
Childcare issues
Milo and his son intensely playing with Lego!
I know from being a parent myself looking after your child can be, to say the least, a tiring task. However, it is highly enjoyable, especially if you love playing with Lego as much as they do!
Childcare constraints do not need to stop you from volunteering, many volunteering opportunities can be done with your children.
MCRVIP has many child-friendly opportunities around the city like the cleaner city opportunity and the park maintenance opportunity, these are just two examples of where you and your children could volunteer and bond together. Not only is this something to do instead of being housebound but, it teaches the children the importance of volunteering and giving back to your community.
Having an illness or disability
Never let a disability hold you back, is the advice from Nicola Taylor, who didn’t let her disability get in the way of what she wanted to achieve in volunteering.
“I have cerebral palsy and am a wheelchair user. I felt very isolated as I had no social outlet. Previously I was invited to a presentation evening with Volunteering Matters and started talking to Mandy, from the SAFE project. About doing some volunteering for the project with her as I wanted to do something for myself and help others.
I have a particular interest in working with those with autism spectrum disorder as I have a nephew who is on the spectrum. When Mandy told me she would be starting a group with girls from the integrated autism service, I was very keen but felt there might be a financial impact as I would have to get an accessible taxi from my home. However, Mandy assured me that Volunteering Matters would cover the travel expenses – and that the venue would have disability access.
I am now co-facilitating the group and love it! I am helping others receive important messages and love seeing them gaining confidence week by week. Volunteering has helped me a lot; I feel pretty good about myself and I have also learned a lot from the workshops. I am keen to learn more and help out at further workshops in the future.”
Nicola Taylor
I hope Nicola’s story can inspire people to give volunteering a go. Volunteering has made a life-changing impact on Nicola’s life and It might just be able to do the same to yours.
Study commitments
Being a student myself I know the workload can be high, especially around deadline dates. So I understand finding spare time can be difficult. However, I recently got to chat with the successful student and volunteer El Afzal. El has been volunteering for quite some time now, some would say she’s a bit of a volunteering athlete!
How did you get into volunteering whilst at university?
“Through my tutors on my course (Event Management), and also through the MMU Sports TeamKinetic portal. I had very little experience in Events and really wanted to give myself the best start to my university time and career. My tutor guided me to a matchday volunteering with Manchester Futsal, running the reception and ticketing on matchdays. And I found my own volunteering through TeamKinetic where I volunteered at BUTL (British University Taekwondo League) UK Regional Taekwondo championships.”
How do you manage Studying and Volunteering at the same time?
“Despite most of it being linked to my degree and my career goals, I find the volunteering I’m doing to be my downtime. I have such a variety of volunteering under my belt that now I know what I’ll enjoy, and what will help me relax. So the first week of every month I go to Desert Island Discs with Manchester Cares in Ancoats, and have a brew with older neighbours and laugh and dance to some music. Or having post-match wings and drinks with Manchester Futsal team is a great way to spend a Sunday afternoon.
I do make sure that with my studying I have at least one evening off working and revision to do something I enjoy and that makes me feel happy, it helps keep a balance and stop me from getting too bogged down.”
Do you feel volunteering whilst being at university has helped you, and if so why?
“Yes, definitely! Volunteering has opened a lot of doors for me. It’s led me onto new roles in organisations I already volunteered at which has led to further job offers.
Volunteering genuinely has helped me develop some vital skills and industry knowledge which I needed. Also, it’s a fantastic way of naturally networking with others; I’ve had fellow volunteers wanting to help and offer introductions and work experience/internships with people they know.”
What would you say to any student who is studying at university but is apprehensive about volunteering?
“I’d say to do some research and find a role you actually want. Don’t volunteer somewhere if it doesn’t interest you because you won’t get as much out of it. Try looking at something that could fit your current skill set, or is with a company/charity you actually want to work with. But volunteering is more rewarding the more you put in, so you have to go in and be willing to get out of your comfort zone. So research, apply, enjoy and get stuck in!”
Never considered it or not aware of groups that need help
Many people don’t really know how they can get involved in volunteering, it can be on your doorstep, or abroad. Many just have never given it a second thought. But I hope I can enlighten a few people to give volunteering a go, all you need is your laptop, mobile or tablet to get started on your first opportunity near you. Here are a handful of sites which could kick start your volunteering opportunities.
Your local city or town council is the perfect place to start. Your council website will additionally assist you in being able to volunteer locally. For first time volunteers, I would highly recommend trying your council’s website as your first call to action.
You may not have realised it yet but local accredited volunteer centres are everywhere. They’re an excellent way for first-time volunteers to get involved, by understanding your interests they can match you with suitable volunteering opportunities.
TryVolunteering.com ran by us here at TeamKinetic, encourages all people from all walks of life to get involved in volunteering. TryVolunteering.com also allows people to set up accounts as opportunity providers, providers can then advertise volunteering opportunities – but don’t worry its all FREE!
Don’t just do it for yourself, do it for someone else. That’s the true motivation behind volunteering. Do-it.org connecting volunteers to volunteering opportunities from all around the country.
Charity Job is the UK’s largest site for charity jobs and volunteering. Thousands of positions can be found up and down the UK, no matter your location there will be something near you.
A final note from TeamKinetic
Life can throw up many barriers, some of which are hard to get over and may challenge us along our paths. But it’s the journey of how we get over these barriers and what we can learn from climbing over them. The secret is passion. Martin Luther King said, “A man who has not found something he is willing to die for, is not fit to live.” Perhaps an extreme sentiment, however, the point is very clear. We all must find a passion in life which we care about more than ourselves; this will give you the motivation, and inspiration to do more in life. Your passion may be volunteering and helping to improve other peoples lives; whatever it maybe it doesn’t matter, as long as your passionate – then you can overcome anything.
Volunteering contributed 17.1bn to the economy in 2016/ 2017 representing 0.85% GDP. The voluntary sector had 870,000 workers in 2018 with an estimated value of voluntary activity being 23.9bn. Opportunities created by providers and organisations are allowing these figures grow even more everyday!
A Small Thanks From TeamKinetic
TeamKinetic is proud of the organisations we works with. So we thought it was only right to give a little shout out to some of these organisations and the opportunities they have on offer.
Many of
these organisations vary in size, but the one thing they have in common is that
they are all dedicated to helping people find volunteering opportunities that
interest and challenge the volunteer.
What these organisations provide that many lack is the freedom for the volunteer to register and find opportunities in seconds. Whether its skill based, long term, one off, or more micro volunteering oriented opportunities for those people wanting to help but unable to commit to anything long term due to work and other life commitments.
So let’s find out more about these organisations and what they do around the community!
Humanity Road
Humanity Road was founded in 2010 by Chris Thompson and Cat Graham. Both twin sisters who created the organisation to connect people, animals and emergency officials with help resources when disaster strikes.
Every year, Humanity Road volunteers help thousands of people around the world impacted by disaster. In 2016, the disaster desk was active for 3,878 hours. Volunteers responded to 105 events in 45 countries, and total volunteer hours of service topped 11,000 hours.
What makes humanity road different is that almost all their opportunities are flexible and can be done from the comfort of your home. Opportunities like this are great for people wanting to help but are time poor.
Liverpool FC
Foundation
The LFC Foundation is the official charity of Liverpool Football Club. Their mission is to bring together the LFC family to create life changing opportunities for children and young people. The charity was formed in 2010 as a financially independent organisation to harness the power and passion their fans and supporters have to improve the lives of others.
The Liverpool foundation run a number of amazing events and days that volunteers can really get stuck into. Some of these opportunities include Respect4All Programme. Which is the LFC Foundation’s disability and inclusion project. Moreover the LFC Foundation make all the volunteers feel part of their community, something I experienced first hand!
University of East
London
UEL connects students to professional, career-led volunteering opportunities with charities, public sector organisations and other non-for-profit organisations across London. They Focus on volunteering that align with students career aspirations, interests and availability. They define volunteering as “time willingly given for the common good and without financial gain. It is enriching and contributes to personal development and/ or career aspirations
The university offers opportunities all across the city which vary in skill, commitment and type. The opportunities provided by the university have allowed students to feel part of the community and gain experience they might have not had the opportunity to do so in the past. Volunteering at university allows students to develop new skills that benefit them once they leave.
Glasgow Life Events
Glasgow Life is part of the city wide partnership which aims to develop volunteering opportunities and to grow volunteering skills. Additionally each year Glasgow Life provides numerous rewarding, safe, and supported opportunities for volunteers. Some being one-off major events, to more regular activities in libraries, museums, and community facilities throughout the city with around 1500 people currently involved as volunteers in Glasgow Life activities.
Glasgow Life have hosted a number of world class events including the Athletics Indoor European Championships. Events like this bring the city together and offer a number of opportunities for people to get stuck in. The great thing about Glasgow Life is that, there is no shortage of fun and rewarding opportunities.
Volunteering Wales
Volunteering Wales provides an integrated programme of volunteering support that aims to help more people get involved in volunteering. Benefiting their community and for their own personal development, and to help volunteering organisations to recruit and support their volunteers.
Volunteering Wales offer thousands of opportunities across Wales, working with various providers. Enabling potential volunteers to be able to select from a wide variety of activities, that they may wish to be apart of. In addition previous events have included fund raising events in support of the Samaritans and other charities.
Volunteering Wales enables younger people to get involved with volunteering. Providing a platform which connects younger people to opportunities they may have never thought about doing before, leading to the development of their social skills and creating new friends in volunteering along the way.
YHA
YHA believe that everyone should have the opportunity to discover, explore and experience something new – and what better way than through volunteering. Youth hostels offer a place to stay, a warm and safe welcome, accessible and flexible accommodation, activities and education packages and best of all they are open to everyone, whatever age or where they are from.
YHA have an extensive list of opportunities available from caretaking opportunities to hostel placement opportunities. Together with placement opportunities available in the city, country or in coastal areas across Britain. Hostel and student placements are perfect if you would like to gain hospitality experience, complete a work placement as part of your course of study, or to simply get away from home and lend a hand.
YHA opportunities provide unbelievable experience’s for those who may have came from harder upbringings and poorer family backgrounds. YHA is a unique organisation because they allow the opportunity to stay somewhere quite amazing. I stayed at the Snowdon Bryn Gwnant hostel, which is amazing and in a truly beautiful location!
Manchester VIP
Manchester VIP identifies, trains, and deploys volunteers to support sport and physical activity across Manchester. Recruiting people from all backgrounds and developing their skills signposting them to opportunities within sports events, sports clubs, local communities and schools.
MCRVIP unites people together in a common cause; museum workers, park maintenance, city cleaning, library workers, or even athletics coaching. Their platform is bringing everyone together, showcasing masses of opportunities for people to get involved with across Manchester. Manchester volunteers feel part of something larger and their retention rate is phenomenal.
TeamKinetic is massively thankful to be able to supply these wonderful organisations with our volunteering management software. We recognise and understand the value of volunteers, and so we support the opportunities, providers and volunteers that are contributing to the voluntary sector.
Strategy and planning is one of the most important parts in being successful regardless of you’re doing. The right software can help ensure that you stay on top of all your volunteering opportunities far more efficiently than a spreadsheet. With TeamKinetic you can have your own customised volunteering portal where you can monitor everything that is going on within your organisation and start to plan.
TeamKinetic has a whole host of features aimed at enabling your volunteer programme; reminder notifications for volunteers via text and email, automated weekly newsletters that include the volunteer’s sessions, new events and opportunities, great searching so volunteers can find the best opportunities for them, and comprehensive reports to guide your strategy.
Although many volunteers do great work without expecting anything back, it would be naive to assume that giving them something in return for their efforts would not be a factor in improving retention. These incentives do not have to be large or valuable, just tokens of your appreciation which go a long way in showing that you care for the people who volunteer for you.
Retention is a running theme in a lot of successful volunteers programmes so this should be a high priority. Teamkinetic volunteer management software uses a badge reward system. There are automated badges awarded for reaching volunteer hour goals and fully customisable OpenBadges that can be awarded for any reason. This is a great way to motivate your volunteers as it will give them a sense of achievement when they reach the next badge and level.
Make Your Time More Productive
If you are solely responsible for managing the volunteers in your organisation this will take up a large chunk of your time. With TeamKinetic we aim to make the managing of volunteers as easy and as quick as possible.
TeamKinetic will give you more time for high priority tasks rather than worrying about where people are and if they’re doing the correct thing at the right time, giving you more time to plan and effect your volunteer strategy.
Video Tutorials
Our YouTube channel is packed with videos that show you the different ways we can help you and your volunteer programme.
How Can TeamKinetic Help You?
For the last 10 years TeamKinetic have been making market leading volunteer management software for hundreds of organisations in numerous industries. If you are in need of recruiting, managing and retaining both new and existing volunteers please do not hesitate to get in contact. Our expert help lines are open 9-5 Monday-Friday (0161 9145757) where any questions you have about to system can get answered. Alternatively you can send any email inquiries to info@teamkinetic.co.uk.
Evidently, over the last 10-20 years, technology has made big advancements and has impacted almost everything that we do. The debate still goes on however, there are those that have really embraced it and those that want nothing to do with it at all.
Failure to innovate
Netflix Pacman eating a block busters sign
Innovation is the development of a certain value that meets a new need of your volunteers, staff, supporters. In the early 2000s Blockbusters was one of the biggest DVD rental companies in the world. But they failed to innovate and adapt, which led to their demise. Blockbusters didn’t envision a future for digital, after enormous opportunities to take over Netflix. Now, look at who’s leading the way for streaming services world wide.
With the browsing experience becoming digitised, most of us can find anything we are looking for on our phone from the comfort of our home. Toys R Us could have shifted to offer a fully integrated online experience but instead was left stranded with no online presence and the near-impossible task of catching up.
Why all third-sector organisations need to be using digital technology
Technology is present in everyone’s daily life, from how we get about, shop and communicate. So it’s no surprise that technology is developing the connection between volunteers and non-profit organisations.
As of June 2018, 55.1% of the world’s population had internet access. More than 3 billion people around the world now use social media each month, with 9 in 10 of those users accessing their chosen platforms via mobile devices.
So why do all third-sector organisations need to be using digital technology?
Tell your story to the world
World Wide Web image
People can’t support you if they don’t know who you are. So having a strong website is one of the most important resources organisations can have.
Having your own volunteer website allows visitors to interact with your organisation directly. A good website will communicate your mission to the world and showcase your community impact!
Don’t go extinct, get online
Image of social media icons
If you’re not online, you’re pretty much non-existent. All non-profit organisations should be active on social media and engaging with hundreds of potential supporters and volunteers.
Often the goal for a non-profit is to achieve organisation milestones whilst keeping operating costs down. Switching to a volunteer management software may seem costly, but the reality is, IT’S NOT!
Good cloud-based software will allow you to work from anywhere in the world as long as you have an internet connection. With more people using mobiles than ever, this on-the-go access can transform and increase opportunities amongst your team.
We believe that technology has the capability to change the world for good. TeamKinetic helps to build better volunteer communities by providing great tools for volunteer managers that save time, make a better impact and improve insight. Our goal is to make volunteering easy for everyone no matter what. But don’t take our word for it, why not check out our customer review
For more information on volunteer management software visit our website or contact one of our team members on – 0161 914 5747
Mastering volunteer management can be a colossal task but it’s not impossible! A lot of people in the third sector encounter similar problems with each other.
Organising and communicating with volunteers, logging volunteer hours and consistently producing high-quality volunteer opportunities are all issues that volunteer teams face every day. We believe that this does not have to be the case.
A volunteer management system could be the key to unlocking your true potential as a volunteer manager and taking your programme to the next level.
TeamKinetic is an online platform that helps you recruit, manage and retain your volunteers. Making it easy for individuals to find the opportunities they want. Organisations can safely and effectively use volunteers across their business.
Our system allows your volunteers freedom and flexibility, using the very latest technology to give their time to the causes and activities that they love.
Volunteer Communication
In order to have an organised volunteer programme being in constant communication with your volunteers is a must. With TeamKinetic you will be able to give your volunteers reminders of events before so that they never forget and questions they have can be answered promptly. This can be done through email or if the volunteer provides you with a phone number you can also text them so that you can get hold of them whilst they’re on the go.
The system also offers you the ability to post on the news section. This is where you can keep your volunteers up to date with and important announcements.
Spreading The Word
TeamKinetic presents your organisation with the opportunity to share your opportunities with other systems to give you the maximum amount of people for your opportunities. Our system also speaks to Do-it.org which gives you access to 1000’s of volunteers all over the country.
How To Start Using TeamKinetic
If you are at all interested in making your volunteer programme the best it can possibly be with your own volunteer management software system please do not hesitate to get into contact with TeamKinetic. We are available weekdays from 9am – 5pm for any phone support or inquiries you may have on 0161 914 5757. Alternatively, you can email us: sales@teamkinetic.co.uk
TeamKinetic is an online platform that helps you recruit, onboard, manage, deploy, audit, recognise, reward and retain your volunteers.
Making it easy for individuals to find the opportunities they want and love. Organisations can safely and effectively use volunteers across their business.
TeamKinetic allows your volunteers freedom and flexibility, using the very latest technology to give their time to the causes and activities they love.
Why Do You Need Volunteer Management Software?
The days of using spreadsheets or that old access database to store volunteering information are well and truly numbered! Never has there been an easier more efficient way to manage your volunteers and track their progress.
Going for over 10 years, TeamKinetic has a host of clients who have left glowing testimonials about our service.
TeamKinetic software makes organising and searching for your opportunities, childs play, rich in data and insight about what exactly your volunteers are wanting to do and what they actually do!
We have made our system ‘Volunteer-centric’. What we mean by this is that we always put the volunteer at the heart of all our decisions. We never want a good volunteer to be sent to a bad opportunity or vice-versa. With built-in volunteer feedback and a range of features that offer insight to the volunteer experience we want you to be informed as volunteer managers.
We make it simple to identify your superstar volunteers and with a range of built-in reward and recognition fetaures, you can be confident those volunteers will feel appreciated.
Pricing!
We want every organisation, no matter what their size to benefit from TeamKinetic.
Start with our FREE to use TryVolunteering product. All the core features of TeamKinetic for small charities and clubs, For FREE.
TeamKinetic ADVANCED is designed for organisations that want more control of their volunteers, branding and support. Starting at £39 p/m for an advanced system.
TeamKinetic ENTERPRISE provides unparalleled levels of customisation, telephone support and access to our training and support team. Starting from £149 p/m.
If you would like to have a chat about how we can help you please call 0161 914 5757 or visit our web site https://teamkinetic.co.uk/
Who Can Benefit From Volunteer Management Software?
We work with a host of clients in numerous sectors and this is something that we are proud of. Here are examples of some of the sectors we operate in:
Universities/Education
NHS
National Governing Bodies and other Sporting Organisation
Major Events
Charities / Clubs
Parks/Museums
Local Authorities
Volunteer Centres
Hospice
Plus So Many More!
Request A Demo With Us
No matter what sector you are working in we would love to have a conversation with you. You can request a demo through our website or call us on the number below.
Many roles go unfilled… why is that?Do volunteer managers need to have a deeper understanding of volunteer demographics? Can we continue to assume that empty roles will fill up because they’re helping a good cause?
Unfilled volunteering roles
Having a good understanding of your volunteers and the roles you offer is key. Unfilled roles can have a negative impact on your volunteer management and make it difficult for tasks to be carried out.
Volunteers want to volunteer! Don’t make it difficult for them.
All volunteer managers need to prioritise roles that are crucial to the organisation because they involve tasks that drive long-term goals to be met. By prioritizing the most important roles it allows you to focus the energy and time on the areas that are most likely to have a greater impact on the organisation and its development.
Knowing your volunteer capacity and demographic
The one-size-fits-all is approach has long past its expiration date. Knowing who volunteers for you is crucial for developing relationships, providing opportunities and understanding who to target when recruiting volunteers. Volunteer trends are always changing and adapting, with volunteers being much more diverse. Here are some demographics to consider :
Age
The idea that only older people volunteer is diminishing. Today students in higher education regularly volunteer and are part of the most likely groups to volunteer. Different age groups will have a variety of skills they can utilise in their volunteer work.
Gender
The gender gap has become almost even with more men getting involved in volunteering than ever before. Women consistently volunteer in all areas, whereas men are typically more likely to volunteer in sport. It’s important to consider how your operations could be improved to create a more gender-inclusive environment for your volunteers.
Location
There are countless organisations offering ways to volunteer. This has created a great spread of opportunities contributing to better communities across the country. Within your organisation, you might consider mapping your volunteers to understand your key areas. Then you can ensure your opportunities are easily accessed by these areas.
Studies show higher levels of austerity among communities in the north of England and the local authority spending has fallen nationally by half since 2010. The lack of resources and inequalities mean many people are excluded from taking part in certain opportunities
Research conducted by our good friends at Jump highlight that a lower proportion of volunteers come from lower SEG (42%) compared to the representation of that group in the national population (50%).
Some of the barriers faced by lower SEG to volunteer include health barriers (illness or disability), caring responsibilities, and age constraints.
More information on Jump’s work and their report on “Why is volunteering biased towards higher socio-economic groups?” can be downloaded on their website.
So how can we help you fix these problems?
TeamKinetic is centralised around providing volunteer managers with resources to create accessible, easy-to-find opportunities for their volunteers.
Our volunteer management software works to eliminate issues such as filling roles and allows for a greater understanding of your volunteer base.
Advanced Search Functionality
Volunteers can search for opportunities with our search functionality which includes searching by location, opportunity name, and categories. This allows volunteers to find the nearest opportunities available to them without searching the whole internet.
Map Volunteers & Opportunities
Volunteer managers can view the number of opportunities and volunteers through a map format. This is useful in decision-making and creating opportunities according to your volunteer demographics.
Reports and Analysis
You can gain insight into the success of your volunteer programme by evaluating your volunteer sign-ups (including those who are active and repeating), the number of opportunities you have created and other demographic information.
These functions can help with providing suitable roles and ensure opportunities are filled.
For Universities across the UK, helping students develop an understanding of positive social action through volunteering is seen as a vital part of the student experience. Many universities are trying to find new ways to engage student volunteers and offer them an exciting variety of opportunities that appeal to an ever more diverse group.
Find out how TeamKinetic is fast becoming the fastest-growing volunteer software choice for universities in the UK and how it has helped manage large numbers of volunteers with simplicity and through technical innovation.
Volunteers walking
Students in numbers
When given the opportunity students can make a big difference and more importantly, want to make a difference to their university and the wider community. The benefits of volunteering for students are multi-faceted; opening doors to students via experience and improved networks, as well as being good for mental health and wellbeing.
Universities should be harnessing this potential and developing good volunteer programs. Higher education institutes are perfectly placed to take advantage of the thousands of new students that enrol each year.
There is still so much untapped potential for universities, students and the cities and towns they live in.
TeamKinetic’s volunteer software encourages volunteer managers to create high-quality opportunities that through social media and effective search technology, student volunteers can find, join, enjoy and get recognition for their efforts.
The figures above demonstrate the need for a volunteer management solution that is scalable. Managing a volunteer program IS achievable without volunteer software, however, using one can prove to be the difference between GOOD and GREAT.
Turning students into volunteers
Having a large number of students on campus does not equate to large numbers of engaged volunteers. Understanding your audience and developing a volunteer program that is suitable for them is key for engaging and retaining student volunteers.
So how do you turn students into volunteers?
You don’t have to reinvent the wheel. Understand what is already happening around universities and its surrounding areas. This knowledge can be gained from talking to your students, the students union, the athletics union, the local authority or local volunteer centre’s or other 3rd sector partners.
Everyone needs some encouragement. Providing positive support and supervision makes your student volunteers feel appreciated. Sometimes people just need help to get started!
People who sense they are making a difference and that think they contributing to something important tend to be much more motivated. Supporting volunteers takes time and resource, so it is critical to never underestimate this and provide them with the correct resources (induction policy, expenses policy, risk management etc).
Create clear roles and descriptions of opportunities. This makes it easier for students volunteers to identify opportunities that are best suited for them. Students often have secondary motivations as to why they volunteer, good role descriptions that take this into account help volunteers make informed decisions.
When recruiting student volunteers, it is essential to be fair and transparent. They are not employees or lackies, they want to help but not taken advantage of. We all like a surprise, but the good kind! Avoid setting volunteers any tasks that you’re not willing to do.
Empowering students to make a positive impact on their community can change lives. Many students run regular events or campaigns, raising awareness of charities and causes. Learning through real experience is invaluable.
Volunteering doesn’t always mean litter picking or bag packing. Some universities provide opportunities that are in the same field of work as students studies, giving them practical experience and developing a professional network.
Student volunteers can provide a different perspective to a member of staff. Student volunteers can bring different ideas to providers organisations and often bring a great energy and enthusiasm as well.
University provides many young people with the first opportunity to get involved in the things that matter to them. University provides a level of free time people tend not have at other times of their lives. This means voluntary organisations can benefit from a really high-level of commitment to their cause.
How TeamKinetic is helping universities
Universities have the potential for thousands of volunteers, and that can make it difficult to track and manage them all at the same time.
Often, in any one university, there are multiple programs that encompass an element of volunteering. Getting a joined up picture of volunteering, However, can be difficult.
TeamKinetic’s volunteer software allows managers to carry out key tasks through its simple interface. Onboarding, brokering, quality assurance and safeguarding are all builtin. The volunteer system can be personalised to match every universities brand colours, including a tailored web address. This allows for the website to be easily identifiable to students who are looking for volunteering opportunities.
Our POD system allows individual university departments to have their own opportunities and processes, but in one combined system so you can get data and better insight into all their volunteers.
The system is designed to make the experience easy for the volunteer, opportunity provider and admin user.
Volunteers can :
Create their own volunteer profiles
Join opportunities they are interested in
Join opportunity group chats to keep up-to-date on any news
Log their own volunteer hours upon completing an opportunity
Leave feedback, but also receive feedback from the opportunity provider
Work towards rewards and incentives which can aid in personal development
Volunteer providers can :
Monitor applicants
Leave and receive feedback to volunteers
Send out texts and emails to volunteers by a simple click of a button
Map volunteer locations to create opportunities in the most populated student volunteer areas
Review reports on progress in order to keep improving the opportunities on offer to students
Reward and set incentives for volunteers to help them achieve goals. (We have some exceptional examples of TeamKinetic customers that use the reward and incentives really well, which will be discussed later on in this article.)
What these features allow, is for the volunteer manager to focus their time on developing the volunteer program and generating more opportunities for students to take part in. Less time is spent on micromanaging and completing tedious tasks.
If this wasn’t enough, TeamKinetic volunteer system allows universities to link with external TeamKinetic applications, to provide opportunities. This allows charities, sports clubs and local authorities to become opportunity providers on the university system, further increasing students ability to take part in volunteering.
Students using the TeamKinetic volunteer software
TeamKinetic got the chance to speak to Daniel Roberts one of Manchester Metropolitan University students. We got to find out about his experience of being a volunteer on the universities volunteer software and how it has impacted him. Here is what he had to say.
” The university using a volunteer management system really encourages more students to get into volunteering. I wouldn’t have found opportunities or been able to receive feedback without the system. I think the volunteer software is the main reason I completed so many hours, and it makes it so much easier to continue volunteering.
Having a volunteer profile has been key to letting me track my progress and it has given me a chance to evaluate my experiences by looking at the hours I’ve logged and the opportunities that I’ve done. This has been good for CV writing and reflecting on in interviews.
The best thing about the Teamkinetic system for me is that you create your own profile and search for opportunities through the search bar. I could pick out events here and there, and plan my time around it.”
Hear from some of our customers that provide outstanding opportunities for their students
TeamKinetic work with a number of universities across the UK to provide them with their own bespoke and customised website for volunteers. Here are some of the universities that have been using the volunteer software to its potential and creating outstanding opportunities for students.
Manchester Metropolitan University has accumulated over 50,000 hours and counting since using the TeamKineitc volunteer software. This just goes to show the amount of hard work and giving back to the community that goes on within the institute. Additionally, there are 1592 registered volunteers and counting volunteering across the city in a number of diverse roles. MMU offers students a fantastic reward and recognition scheme using the system; 25 hours (Bronze) gains a volunteer T-shirt all the way up to 200 hours (platinum) Access to £100 training bursary, Linkedin and CV endorsements
The University of East London provides students with a variety of opportunities across the city, with 702 registered students on the system and 139 opportunities. Notably, UEL provides many opportunities outside of the university such as Dementia Advisor volunteer roles and Community Centre receptionists. Which is fantastic for getting students out into the community and making an impact through social action. The university also recognises volunteers for their hard work by offering a rewards and recognition scheme. Understanding the motivations of your volunteers is an essential part of incentivising the volunteer experience and making each individual feel valued within the university.
The IVR results showed that developing skills (88%) and gaining work experience (83%) were motivating factors for students that engaged in volunteering. The results also highlighted that 51% of recent graduates under the age of 30 in paid work found that volunteering helped them secure employment.
Additional research found that volunteering developed community awareness and allowed them to integrate into the local community outside the university. 39% of non-volunteers said they would be more determined to get involved in volunteering if it was linked to their academic subject. Creating more one-off opportunities is a good way of getting people into volunteering and allowing them to experience the benefits of it. The impact of volunteering on students is significant and can change an individuals perception of things they normally wouldn’t consider on a day-to-day
TeamKinetic helps to build better volunteer communities by providing great tools for volunteer managers that save time, increase impact and improve insight. Our goal is to make volunteering easy for everyone no matter what. But don’t take our word for it, why not check out our customer reviews.
For more information please don’t hesitate to get in touch and find out how we can help you achieve your goals.
You can find TeamKinetic on social media and listen to our podcast:
Volunteer numbers are stagnating while the number of opportunities rises each year. It is easy for volunteer managers to want to “recruit”, without assessing and placing volunteers in the most suitable opportunities.
TeamKinetic contend that it’s important for all volunteer managers to understand how to recruit volunteers. Equally, it is important to understand how to effectively manage them. Perhaps more important still – how do you retain them?
Recruiting volunteers
Let’s start with some figures that are important to know from a volunteer managers point of view. As this always helps to understand the context we are working with.
In giving, how much do we receive? The social value of volunteering (Andrew G Haldane, Chief Economist, Bank of England, 2014).
Clearly, there is an appetite by people to help shape their communities and give their time freely to achieve their goals. How do you and your organisations make the best use of this amazing resource?
Advertising
How technology is redefining volunteer management…
Technology has been a powerful tool in allowing people to achieve things that once were not possible in the past. The developments have allowed billions of people to communicate, share stories and ideas from different locations and times. TeamKinetic uses technology to allow volunteer managers to complete tasks in a simple and quick manner. Technology is a tool that can create a number of benefits to organisations that is focused on providing volunteers with the best possible opportunities.
TeamKinetic work with a number of organisations such as; Do-it.org, volunteering-wales.net and VolunteerScotland to offer volunteers options across the UK. We believe that audience size matters and individuals looking for things they are interested in is made simple.
We believe it is possible to create an audience ecosystem for opportunities. every volunteer manager in the sector plays an important role in providing volunteers with access to a wide range of opportunities that will bring about benefits to the organisation and volunteer. TeamKinetic is assisting volunteer managers to carry out these tasks by providing a platform that allows them to create and advertise opportunities according to the organisation’s audience. The system also inputs all volunteers into one area after registering. This allows the selecting process of volunteers to be effective and time-saving.
Opportunities
Volunteer managers should always strive to create opportunities that are appealing and beneficial to the volunteer. Opportunities should allow the volunteer to gain positive and worthwhile experiences because at the end of the day they’re giving up their time to help you!
When advertising an opportunity it is important to consider the following:
Provide the volunteer with all the information regarding the opportunity.
Include some of the benefits of the volunteering opportunity
Highlight some of the key requirements of your opportunity
Here are some amazing opportunities that have been provided to volunteers by organisations using the TeamKinetic volunteer management software. When opportunities are well thought out and advertised they can have a big impact on the volunteer and their experience.
Respect 4 All is a great example of a simple and easy to sign up volunteer opportunity created by the foundation. The opportunity is a regular ongoing event that is held every week that brings in a variety of volunteers. The Respect 4 All event is well advertised through the website and the mission of the event is clearly outlined. The Respect 4 All event is for girls and boys with complex and additional needs ages 5+.
This opportunity is perfect for an individual that has no experience and wants to get involved, as they are not required to have specific skills or experience. Once signed up the volunteer is provided with a full induction that allows them to get to know the volunteer managers and highlights what is expected of them.
The volunteer is provided with their own LFC Foundation Kit which is a good way of making them feel part of the team. Respect 4 All is a successful event and volunteers always leave happy, which is reflected in some of the reviews that are left.
“Lovely to meet the staff who made me feel very welcome as a newcomer. Really well organised, and would love to help again”
England hockey is another organisation that has used the volunteer management software to its potential by creating some fantastic opportunities. A good example of one of England Hockey’s opportunities is their spectator service role for the #IndoorHockeyUK event that is being held on the 28th of December.
The volunteer role is well defined with a clear outline of what is required (16+ and a criminal check). Additionally, the role expectations are outlined for the volunteer applying so they are fully aware of the tasks at hand.
England hockey has also used the volunteer system features to include what would be provided to the volunteer e.g a volunteer pack (including a t-shirt and water bottle), refreshments and meals. As well as the map feature which gives the volunteer and exact location of the event.
A diverse group of volunteers
Selecting
Matching the right volunteer in the role best suited to them is the best way to ensure success for your voluntary programme. Finding volunteers who commit to opportunities over a longer period of time is vital for organisational and volunteer development. All organisations are different and will have different expectations of what they require from the volunteer.
When selecting volunteers it is necessary to consider how difficult you wish to make it for them to have a positive experience. The type of role volunteers apply for will impact their onboarding process. it is important to consider whether they can apply and turn up to their opportunities or if you require a face-to-face meeting with them.
For example, tasters may require little to no onboarding and are ideal for the volunteer to try out opportunities. Supporting the volunteer to see what skills they have and how they may fit into an organisation. Whereas roles with greater responsibility may require references, DBS, and relevant experience.
TeamKinetic allows managers to set these guidelines for each opportunity they provide. Volunteers are never expected to provide more than is asked of them in the application process.
Dawn Georgeson -Volunteer Lead at the Liverpool FC Foundation had this to say about some of the issues volunteer managers face when recruiting volunteers.
“Reliability is one of the key things! Not that volunteers are not reliable but its more about what is a ‘regular’ volunteer for me. For one person every week could be a regular volunteering opportunity that they will continue to do. However, for some people, it could be once a month or even once a year and that regular to them, and it’s managing that. Discussing with volunteers on what their expectations are and what ours are, and making sure they marry up. That is one of the biggest issues in making sure people are fulfilling their opportunities.”
TeamKinetic allows volunteer managers like Dawn to set the type of opportunity on offer. Allowing them to better understand and manage how regular the volunteer will be. On the volunteer management software, TeamKinetic gives 3 opportunity options, which are:
Repeating – (An opportunity that is regularly ongoing e.g coaching football every Tuesday)
Non-repeating – (A one-off opportunity or event e.g Commonwealth parade)
Flexible – (An opportunity that is irregular e.g befriending old people when you have free time)
These options help categories the opportunities and allow managers to have a greater understanding of what they would consider as a regular volunteer for their organisation. The TeamKinetic volunteer software makes selecting volunteers simple and easy for the managers. This allows more time to be spent on organisation goals and developments and less time spent on administrative tasks and micromanaging the whole recruitment process.
