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How the Culture Pass could revive event volunteering

How the Culture Pass could revive event volunteering

It’s no secret that volunteering numbers have taken a hit as a result of the COVID-19 pandemic. The Culture Pass has been introduced into European countries to try and revive young people’s interest in the arts, but could it also kickstart a boost in event volunteering?

What is the Culture Pass?

Young people across various European countries are being offered a “culture pass”. In general, the pass is offered to people turning 18 years old.

The pass gives young people the opportunity to experience music, theatre and arts for free.

Italy

Introduced in 2016, giving 18-year-olds €500 to spend. Data shows that the majority (83%) have spent their money on books, followed by music products and concert tickets. The system will be reformed in 2024 so that vouchers are only given under certain conditions. Passes will then be given to 18-year-olds from low-income families (income below €35,000 per year) and those who achieve top grades in school.

France

Launched in 2021 to give 18-year-olds €300 to spend within two years. Their app-based pass encourages spending on art experiences, books, musical instruments, online subscriptions and more from French companies/publishers. Following success with 18-year-olds, the scheme was extended to give those aged 15 – 17 money towards cultural experiences too. Each year, 15-year-olds receive €20, while 16 and 17-year-olds receive €30 through the app.

Spain

Starting from 2022, 18-year-olds were given €400 to spend within a year.

Divided into three sections:

  • €200 can be spent on live arts.
  • €100 can be spent on physical cultural products (books, magazines, newspapers, etc.).
  • The remaining €100 to be spent on digital media/consumptions.

Cinema, video games, shows and books were the biggest areas of interest for people using the vouchers. There are calls for the voucher to offer a bigger % of the total to spend on books.

Germany

Brought in from 2023, giving 18-year-olds €200 to spend across two years. Singular purchases are limited in value to encourage a variety of experiences. The pass can only be used on experiences provided by German suppliers, e.g. online platforms such as Amazon and Spotify are not included. The scheme could be extended to 15 to 17-year-olds if successful, like in France.

How can they help?

These passes were mostly introduced to battle the negative impacts of the COVID pandemic on the sector and young people’s lives. Many people were deprived of cultural experiences as a result of lockdowns and this pass aims to introduce them to a variety of arts – especially those who may not have the financial means themselves.

It has been argued that young people making use of the passes will just stick to what they know and favour experiences such as live concerts and video games. However, it is suggested that a large percentage of purchases using the vouchers are going on books from local booksellers, creating a new generation of readers. Furthermore, this is still a valuable resource to offer, giving young people an opportunity to develop a lifelong appreciation of culture, no matter what they choose to spend it on.

If you’re not in the habit of going to see a play or a film or an exhibition in your late teens and early twenties, then you’re not likely to prise yourself away from the couch to go out to cultural events later in life.

Maureen Kennelly, director of the Arts Council

Aside from this, it is also true that the arts sector has struggled, almost coming to a standstill during the pandemic. In Spain and Germany, the cultural vouchers were specifically implemented as a way to assist the cultural/creative sectors. They experienced substantial setbacks due to reduced customer traffic and revenue during the pandemic, but these vouchers have no doubt injected life back into the sector.

But is their success something that we can replicate in the UK?


The case for a UK Culture Pass

While the UK offers universal free admission to national museums, there is no sign of a widespread ‘culture pass’ being introduced for young people. This doesn’t mean no effort is being made on a local level. In Cornwall, they’ve created a ‘Culture Card’, offered to young people (11 – 25) who have been in care at any stage in their life. This card gives free access to various cultural sites across Cornwall, such as museums, art galleries, and national trust sites.

The success of these schemes is clear across the four countries mentioned throughout this post. We have four different examples to look at, learn from, and adapt to suit the UK – it seems like a no-brainer. Of course, the financial investment from the government will be a large barrier to implementation, but the support it will provide to the sector and general economy, and the improvement to people’s wellbeing will surely balance this investment.

Boosting Event Volunteer Engagement

Giving young people a chance to not only have new cultural experiences, but to build habits around the arts, opens the door to boosting the sector in the long-term. In addition, it would provide a gateway for them to get into volunteering within the arts.

Diverse Volunteer Pool

The pass might also attract a more diverse audience to cultural institutions, which could lead to a more diverse pool of potential volunteers. A broader range of backgrounds and experiences can enrich the volunteer community. These volunteers are also likely to be more diverse as there will be no financial barriers, allowing people to get involved regardless of their socioeconomic background.

Enhanced Volunteer Recruitment

Cultural organizations may find it easier to recruit volunteers when more people are engaged with their activities. The pass can serve as a gateway to introduce potential volunteers to these institutions.

Generally, one of the large barriers to volunteering is a lack of free time. This barrier is likely to be lessened among young people. They also have encouragement through external ventures such as the Duke of Edinburgh Award, which requires a certain amount of time spent volunteering.


Do you think the UK should implement a culture pass? How would you structure it? And what would be included? Even without the implementation of a culture pass, it’s worth thinking about how we can make events more accessible to young people.

You can find TeamKinetic on social media and listen to our podcast:

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TeamTalk November: Roundup

Hello and welcome to TeamKinetic’s TeamTalk November newsletter in blog form!

This roundup is designed to let you read more about what’s going on within TeamKinetic, the third sector, and the world in general.

If you’d like to subscribe to the TeamTalk newsletter, please send an email over to me at alex@teamkinetic.co.uk and we’ll get you on the list!

To read our roundup of stories we think you need to know about, click to go to the next page below, or choose a story from the list:

TeamKinetic 2023 Conference Roundup

The TeamKinetic 2023 Conference took place on Wednesday the 27th September. We brought together voices from across the third sector, all discussing the latest hot topics from the world of volunteer management.

This year, our theme was: 

The changing world and its potential impact on volunteering.

If you attended the conference, we’d love if you could take the time to fill in our evaluation form: https://forms.gle/16sA1PBDYbWRYf9P7

All responses will be taken on board to help us make next year even better.


We kicked things off with an intro to the Association of Volunteer Managers, you can find out more about the AVM and all the great work they do for the sector here: https://volunteermanagers.org.uk 

Next, we had a great Keynote from Rob Jackson on the conference theme (The changing nature of work and what this may mean for volunteering). He touched on the potential of AI and the implications for volunteer engagement professionals. He believes that AI currently has the potential to:

  • Create jobs
  • Provide health benefits
  • Give us freedom from the mundane
  • Allow us to focus on what’s uniquely human

 Meanwhile, Rob mentioned that the implications for people working in volunteer management/engagement may include:

  • Practical applications
  • New volunteer roles
  • Enhance our influencing
  • Prioritise the people side of our role

Connect with Rob by visiting his website and social media, all his important links can be found here.


New to TeamKinetic: App and Integrations

In our final session before lunch, we heard about all the new TeamKinetic App and Integrations from Rolf, as well as some recent new updates people might have missed. See this session below, or click here.

If you’re a TeamKinetic user, please register your interest in the new app and integrations here: https://forms.gle/THuCk4PLMrTZT6Yc7

See Rolf’s slides by clicking here.


Workshops

Creating Volunteer Pathways for Everyone with Tempo

Rachel Gegeshidze (CEO) & Brian Ratcliffe (Director of Operations) gave us a great presentation on how to create pathways into volunteering for everyone.

Rachel and Brian also spoke about the benefits of using Tempo Time Credits to reward your volunteers and the impact they make.

Catch up on Tempo’s session here:

If you’d like to find out more about Tempo, visit their website: wearetempo.org

Register your interest in the new app and integrations.


Streamlining the DBS Process with First Advantage

Lee Weightman (Senior Customer Manager) delivered an interesting presentation on how organisations can use First Advantage’s background check system to speed up processes.

Watch Lee’s session here:

If you’d like to find out more about First Advantage, please visit their website.

Register your interest in the new app and integrations.


Volunteer Experience: The Good, The Bad and The Ugly

Steve Hall (one of our Directors here at TeamKinetic) delivered an engaging session on how to improve the volunteer experience within your TeamKinetic system. There are a variety of things you can do within TeamKinetic to take your system to the next level, including custom CSS and adding your own volunteer onboarding resources.

Watch the full session here:


Designing volunteer roles for the twenties

Molly Sweeney (Volunteering Project Manager) from Groundwork London joined us to discuss how people can most effectively advertise their opportunities to volunteers. She mentioned the current issues people face:

She also proposed three models of volunteer types that can then be used to create opportunities which will improve engagement.

See the full session below, or click here:


Measuring Impact using the Logic Model

Timo Becker (Doctor of Philosophy and Professor) dialled in from Germany to share conceptual frameworks with us, such as the Logic Model.

Watch Timo’s session here:


Digital Volunteer Toolkit

Last but definitely not least, Gethyn Williams dropped in to talk to us about the Digital Volunteer Toolkit we’re building in collaboration with AVM.

The toolkit aims to help Volunteer-Involving Organisations adopt digital tools and approaches that are right for them. You can help shape the toolkit by responding to this poll about the issues you face in volunteer management: https://forms.gle/8qJDzbyxuLuSTEHp6

Watch Gethyn’s session below:


Again, thank you to everyone who attended the conference, we hope to see you again next year!

If you haven’t already, please fill in our survey on the conference here: https://forms.gle/16sA1PBDYbWRYf9P7

If you have any questions about the conference don’t hesitate to reach out. You can email alex@teamkinetic.co.uk or you can find TeamKinetic on social media and listen to our podcast:

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TeamTalk October: Roundup

Hello and welcome to TeamKinetic’s TeamTalk October newsletter in blog form!

This roundup is designed to let you read more about what’s going on within TeamKinetic, the third sector, and the world in general.

If you’d like to subscribe to the TeamTalk newsletter, please send an email over to me at alex@teamkinetic.co.uk and we’ll get you on the list!

To read our roundup of stories we think you need to know about, click to go to the next page below, or choose a story from the list:

A Fresh Look at Digital in Volunteer Management

This post was written by Gethyn Williams

What role can digital play in effective volunteer management in 2024? 

That’s the question under consideration by TeamKinetic and the Association of Volunteer Managers as they embark on an exciting initiative – the creation of a new Toolkit for Digital in Volunteering – helping Volunteer-Involving Organisations to adopt the digital tools and approaches that are right for them.

Digital technology has for many years played an integral role in volunteering, whether through scaling up how we advertise our opportunities online, streamlining the onboarding process or improving how we communicate with our volunteers.

Sometimes a new advance in technology comes along and has a dramatic, instant impact, revolutionising our approach and unlocking fresh value that we couldn’t have previously imagined.

However, at other times it can feel as if digital evolves under its own agenda, developing functionality that may or may not address the challenges we face in real-world volunteer management. 

Helping volunteer-involving organisations to ask the right questions and adopt the digital technologies that best meet their needs, on their own terms, is the purpose of this new Toolkit.

Why now?

No-one steps in the same river twice

Heraclitus, 500 BCE

That change is our only constant may be a well-understood idea, but in recent years the volunteering landscape seems to have changed more rapidly and dramatically than at any point in recent history. 

The impact of the Covid era has deeply affected both who volunteers and their expectations, perhaps permanently. Initiatives such as the Vision for Volunteering encourage us to recognise this and adapt our approaches, or risk losing more volunteers as these trends continue.

Coupled with this, we are living through a period of huge social change, impacting further on people’s propensity and willingness to volunteer, testing well-founded but increasingly outdated approaches to recruitment and retention.

So what role can digital technology play in helping us cope with these transitions? 

You’ve probably looked at digital options for your programmes many times in the past – but given that technological development also moves at pace perhaps now, given the change we’re experiencing on all fronts, is a great time to look again at the role digital plays in your operation.

What’s in the Toolkit?

TeamKinetic’s mission has always been to enable volunteer-involving organisations to make the most of digital’s potential, so the questions this Toolkit need to answer should come from you – the leaders in volunteering.

And whilst we can anticipate some of the big areas we should probably include, such as:

  • How do we prepare for the impact of AI? 
  • How can digital help us be more inclusive? or 
  • What exactly is open data and its potential?  

…there’s no better way of getting to the heart of an issue than by listening to our customers and the challenges they are facing, in their own words. 

After all, a question well-stated is a problem half-solved.

How can I get involved?

So if you’d like to help shape the Toolkit, or there’s a particular digital angle you’d like it to address, we’d love to hear from you. You can:

Complete our poll – four short, multiple-choice questions that will help us understand your priorities better. You can access the poll here: https://forms.gle/8qJDzbyxuLuSTEHp6

Send us a message telling us what you’d like to see, in your own words.

Or, if you’re a member of the AVM there’s an opportunity to join a roundtable to explore the Toolkit’s structure and content, currently scheduled for the 21st of November. Stand by your inboxes for further details.

Thanks for reading 🙏

Notes and Further Links 

The Digital Toolkit will be a resource owned by and developed for the Association of Volunteer Managers and its members. 

Its creation is sponsored by TeamKinetic and will be built by Gethyn Williams, an independent volunteering strategist, working closely with partners and taking input from AVM members and wider stakeholders. 

We anticipate the release of the Toolkit in Spring 2024.

TeamTalk September: Roundup

Hello and welcome to TeamKinetic’s TeamTalk September newsletter in blog form!

This roundup is designed to let you read more about what’s going on within TeamKinetic, the third sector, and the world in general.

If you’d like to subscribe to the TeamTalk newsletter, please send an email over to me at alex@teamkinetic.co.uk and we’ll get you on the list!

To read our roundup of stories we think you need to know about, click to go to the next page below, or choose a story from the list:

TeamKinetic 2023 Conference

Click here to read the TeamKinetic 2023 Conference Roundup.

The TeamKinetic 2023 Conference will take place on Wednesday the 27th September. We’ll be bringing together voices from across the third sector. All discussing the latest hot topics from the world of volunteer management. This year, our theme is: 

The changing world and its potential impact on volunteering.


Get ready for an exciting online event that will bring together professionals from across the third sector. The TeamKinetic 2023 Conference is your chance to connect, learn, and grow with like-minded individuals.

The conference will feature a diverse range of sessions covering various topics related to volunteer management, digital solutions, and the future of volunteering.

Throughout the event, you’ll have the opportunity to hear from industry experts, participate in engaging discussions, and gain valuable insights that will help you excel in your own role.

Whether you’re a seasoned professional or just starting out, the TeamKinetic 2023 Conference is designed to inspire and empower you. Don’t miss out on this incredible opportunity to connect with fellow volunteer managers and expand your network.


You can join us at the conference for just £10, tickets are available through this link.

The event is entirely online. This allows us to welcome people from across the UK and beyond in an accessible way.


TeamTalk August: Roundup

Hello and welcome to TeamKinetic’s TeamTalk August newsletter in blog form!

This roundup is designed to let you read more about what’s going on within TeamKinetic, the third sector, and the world in general.

If you’d like to subscribe to the TeamTalk newsletter, please send an email over to me at alex@teamkinetic.co.uk and we’ll get you on the list!

To read our roundup of stories we think you need to know about, click to go to the next page below, or choose a story from the list:

TeamTalk: Season 3, Episode 1 – Rob Jackson

Welcome to Season 3 of our TeamTalk Podcast! This season, we are talking to thought leaders, customers and stakeholders from the world of volunteer management as we dive deeper into the world of volunteering.

We are also joined again by our co-host Imo Greatbatch. Imo is currently the Head of Volunteering at England Netball, she is passionate about volunteering in sports and is offering her knowledge and insight on the topic. 

In this TeamTalk episode, we were super excited to be joined by Rob Jackson. Rob has worked in the volunteering movement for almost 30 years, during which time he has led and managed volunteers and volunteering in education, advice, fundraising and children’s services settings at local, regional and national levels.  

Listen Now

Join Chris, Imo and Rob as they discuss Rob’s journey into volunteering and volunteer management, the current state of the world of work and how it might affect volunteering, and the upcoming TeamKinetic Conference.

A big thank you to Rob. It was great to catch up and hear his journey into how he got into the world of volunteering.  

Listen now on Spotify and all other podcast streaming platforms:

More about Rob

Rob worked for Volunteering England for six years, most of which he spent as Director of Development and Innovation. Rob also provided the secretariat to the ground breaking Volunteer Rights Inquiry. 

As well as his expertise in volunteerism, Rob has strong links with the fundraising world. He spent six years as a member of the Institute of Fundraising’s Standards Committee and chaired the Institute’s working party which developed the UK’s first code of good practice on volunteer fundraising. 

In 2011 Rob established Rob Jackson Consulting Ltd and now provides consultancy,  public speaking and training services on a range of topics, with strategic volunteer engagement remaining at the core of his work. Rob works with clients large and small in  the UK, USA, Canada, Europe, Australia, and New Zealand. 

Rob is an active volunteer, having previously served as chair of governors at a large Lincolnshire primary school and founded UKVPMs, an email networking resource for UK based Volunteer Programme Managers that operated between 1997 and 2020 (and now  as a LinkedIn group).


Enjoyed this episode? Why not join us at our 2023 Conference, where we take a look at the changing world and its potential impact on volunteering. Rob will even be joining us as a speaker! You can get your ticket now for the low price of £10.


If you have any topic or guest requests let us know! You can find TeamKinetic on social media and listen to our podcast:

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Post-Pandemic Volunteering: Lessons and Opportunities

The COVID-19 pandemic had a profound impact on every aspect of our lives, including the world of volunteering. As a result, there are valuable lessons to be learned and new opportunities to be seized with post-pandemic volunteering. 

So what are these lessons? What can we learn from the pandemic and how can we explore emerging opportunities for post-pandemic volunteering?

Resilience and Community Spirit

The UK yo-yo-ing in and out of lockdowns created a new kind of resilience and community spirit that many neighbourhoods may not have seen before. Those who were able to help their vulnerable neighbours were happy to do so, from befriending to shopping deliveries, the power of individuals coming together to support one another was highlighted during this time. This renewed sense of community can continue to inspire and drive volunteering efforts in a post-pandemic society. 

These small acts of service during the pandemic have shed light on the power of micro-volunteering. Perhaps people now realise that they can volunteer and help their communities without long-term commitments. This perception of volunteering as a long-term commitment may have deterred people in the past due to busy lifestyles and other obligations. Micro-volunteering allows people to get involved and improve their communities in a way that works for them.

Remote Volunteering and Virtual Engagement

One of the significant adaptations during the pandemic was the rise of remote volunteering and virtual engagement. This shift presents new opportunities for volunteer engagement – especially for those who may face challenges in the form of geographical or physical limitations. 

Remote/virtual volunteering is accessible, inclusive, and again, allows for more micro-volunteering opportunities. Offering volunteering opportunities that are remote opens you up to a new, wider range of potential volunteers. Remote volunteering gives flexibility, not only to volunteers but to the opportunity providers too.

Health and Safety Considerations

The COVID-19 pandemic brought health and safety to the forefront of our collective consciousness. We learned valuable lessons about the importance of implementing proper health and safety protocols in all walks of life, including volunteering. These protocols protect both the volunteers and the communities they help. 

As we continue to navigate a post-pandemic world, these lessons will guide us to create safer environments for volunteers to do the work they love and improve the well-being of everyone involved. Prioritising health and safety considerations in volunteer programs can create an environment that protects volunteers, beneficiaries, and the wider community. 

Reimagining Volunteer Roles and Skills

During the pandemic, traditional volunteer roles were re-evaluated and re-purposed to dynamically meet the needs of local communities. COVID-19 prompted people to learn new skills and adapt. The shift to remote communication caused many people to learn how to use digital technologies for the first time – something that will no doubt be handy in the years to come. It has also opened the door for new volunteering opportunities centred around aiding people use these technologies who may have difficulty on their own.

The adaptability of people during this difficult time is admirable. The ever-changing world in which we live is likely to throw up new challenges again, but we can be confident in the population’s ability to adapt and respond in order to help their community.

Mental Health and Emotional Support

One big impact of the pandemic and lockdown was a rise in social isolation. People who lived alone were suddenly separated from society. To combat this, we saw a large increase in befriending services, with people giving their time to regularly contact someone within their community to combat those feelings of isolation.

Aside from that, the pandemic also took a toll on mental health generally. It highlighted the importance of taking care of your mental health and the need for good access to mental health services. Incorporating mental health resources and prioritising emotional well-being within day-to-day volunteer programs is now crucial. This approach not only enhances the support available to volunteers but also allows them to better serve and empathise with those they assist, building a better community.

You can do this by:

  • Regular training for all volunteers about mental health awareness
  • Providing resources and information about local services they can use
  • Peer support networks
  • Regular mental health check-ins
  • Promoting open conversations about mental health

Continually evaluating the resources you provide to your volunteers is also essential. Remember to keep everything up-to-date and relevant to make the best impact!


Enjoyed this blog? Why not join us at our 2023 Conference, where we take a look at the changing world and its potential impact on volunteering. You can get your ticket now for the low price of £10!


Ensure you follow us on our social media pages to receive regular updates about the voluntary sector and learn more about the TeamKinetic system. You can find TeamKinetic on social media and listen to our podcast:

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