Tag: Coronavirus UK

We Got Nominated Two iNetwork Awards!

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On 11th March 2021

In Awards and Prizes

Yes, that’s right! We got nominated for 2 iNetwork awards,  The Partner Excellence Award and the Covid-19 Response Recognition Award for our work with Halton and St Helens. And as of the 5th February, we have been shortlisted as a finalist. Here is how we got there…

About the initiative with St Helens

St Helens Together is the name of the collaborative community response programme of residents, businesses, public services and voluntary and community groups across the Borough. One of the key foundations was the Volunteer Portal which was implemented through a partnership which included us!

The aims of the development of the Volunteer Portal were to increase engagement with volunteering, to support organisations more efficiently with the recruitment and management of volunteers, to provide greater flexibility, support, reward and recognition to volunteers, and to have a system that would offer business intelligence and greater insight to volunteers across the Borough.

The volunteer portal was able to create identification cards, which helped with the safety and security of residents as the card had a photo of the individual and confirmed if their identity had been verified and if they had been DBS checked. A Community Task Dashboard was implemented, allowing an overview of all tasks and their status. We then implemented the I Can Help App which is a new innovative and effective way that volunteers could pick up tasks in their area.

What were the key achievements of the initiative?

  • 1,744 volunteers have been registered and together they offered 8,688 volunteering hours.
  • The economic value of the volunteer support offered £80,796 during the first six months of the programme.
  • Twenty different voluntary and community sector groups have used the portal.
  • 32,993 people have been supported.
  • The volunteers managed 37,339 food related tasks.
  • 16,161 telephone calls have been made to support those feeling lonely or isolated.
  • 3,675 tasks have been completed in relation to support around employment and the impact of unemployment.

In relation to the I Can Help App, here is just some of the feedback collected from the volunteers:

“I find it easy to pick up tasks that are suitable to me. The app is great.”

“Great way of linking volunteers with the community.”

“Using the I Can Help App is easy and efficient. Really happy to be helping others and making use of my spare time.”

The Awards

The St Helens Together Volunteer portal has provided a focus and foundation to the wider community response to the coronavirus pandemic. It has provided an infrastructure and efficient organisation which has helped us channel help and support to where it is most needed. 

The portal and the App, have shown how volunteers and community tasks can be managed more efficiently through a collaborative, digital approach. This has made it much quicker to recruit volunteers, to raise awareness of tasks that people need supporting with and to gain intelligence. It has also supported volunteers that had not previously used Apps the opportunity to increase their digital skills. The programme has broken down organisational and sector boundaries as it has brought everyone together with a common purpose. Volunteers have come from very different backgrounds and have very different demographics. They have reported that they have greater levels of empathy with others and feel a sense of belonging to their communities. Therefore a greater level of community cohesion, tolerance and kindness has been achieved.

Thank You!

We want to say a big thank you to Halton and St Helens and to everyone who has voted for us so far. It is a huge achievement and milestone for TeamKinetic to have been nominated for 2 iNetwork awards, especially one that recognises our efforts throughout COVID-19. Next step, the awards ceremony!

Managing Coronavirus Vaccine Volunteers

By

On 20th January 2021

In COVID-19

Three types of coronavirus vaccine (Pfizer, AstraZeneca, and Moderna), have been approved in the UK for use on the NHS.

So far, over 3,639,309 people have been vaccinated in the UK. Additionally to this, the government have planned to have every over 18 UK citizen vaccinated by this Autumn. But until then, the government plan to have 15 million vulnerable people vaccinated by mid February. And in November it was realised the NHS would need 30,000 volunteers to help deliver the programme.

After speaking to our clients, it came to our attention that many will be simply using spreadsheets to managing their volunteers for the coronavirus vaccine, unaware of the software they could be using to help. This is where TeamKinetic can help. We offer an easy to use online system that makes managing your volunteers safe and easier.

How can we help? 

Saving Time…

When using spreadsheets to find volunteers and their contact information, it can take a lot of scrolling….and time. With TeamKinetic, it couldn’t be simpler. Our system allows you to search for a volunteer and find all their information in just a few clicks. Easy right? You can even email or text them or even set up rotas straight from the app; saving you time.

Easy Access…

Volunteers have access to their own profile in your TeamKinetic powered app. Self-service means less work for you, so if they forget any details about where they need to be and what time, they can simply log in to their profile and everything will be there with easy access. This all supported by automatic reminders about their shifts or any other requirements you may have. Saving you loads of time to support those who need a little more help.

Safety First…

Best yet, TeamKinetic is fully protected and encrypted with the most up to date security. We adhere to all GDPR regulations so you don’t need to worry about it.  Excel Spreadsheets are unsafe and are easily deleted and corrupted, what happens if your data is then stolen? TeamKinetic ensures your personal data is safe and secure and meets all legal requirements.

Hear It From Someone Else…

We recently spoke to one of our clients, Claire from Halton & St Helens Volunteer Centre. We spoke to Claire about how TeamKinetic has helped them since the start of the pandemic, to managing volunteers at their vaccination centre at St Helen’s Ruby Stadium. Here’s what she had to say about our recruitment process and communication tools…

‘I have found that the TeamKinetic support they give and app they have built to be the best way to recruit our pandemic volunteers. Since the covid-19 pandemic, it’s been a godsend really. We have noticed that other organisations have not had the ability to recruit like we can, as quickly and safely, as they don’t have this kind of support.

We have had 1500 volunteers register since the beginning of the pandemic as it is easy to get volunteers to register.

The way that TeamKinetic excels for me is the communication tools, the ability to get in touch with volunteers very quickly. We are an avid user of the community task dashboard, our volunteers very quickly pick up tasks on there, and they can chat to one another on there. So being able to text them or email them as a group or a specific cohort of volunteers is really important for us, and helps us to manage the way, when and who gets involved.

When we knew we had to ramp up for the Vaccine, it was straightforward to promote, recruit, track training and deploy the volunteers as all the volunteers and the managment tools were right there in the app’

The Community Action Network that covers Bournemouth, Dorset and Pool, started using TeamKinetic in the break between Christmas and New Year and went live with over 1200 volunteers on the 7th of January. TeamKinetic have specialised in rapid deployment so you can get on with focusing on the important job of getting people vaccinated.

Join The TeamKinetic Family Today…

To find out more about TeamKinetic, feel free to call us on 0161 914 5757 or email our Director of Sales at chris@teamkinetic.co.uk. 

Alternatively, take a look at our website to find out more and start your FREE trial today! Or, read through our social media pages for more tips and tricks – Twitter, Facebook, LinkedIn and YouTube. 

We hope you enjoy our system!

 

A Spooky Competition

By

On 12th October 2020

In Halloween

Who doesn’t love a good competition? We certainly do!

With COVID-19 still looming, we are determined to help companies boost staff and volunteer morale with a little help from the spooky season. That is why we have created a list of 7 different ways you can lift the (spooky) spirits of those you work with. And, we are want YOU to send pictures in of your organisation getting involved with any of the 7 ideas below; the most creative one wins our ‘trick or treat’ prize. But, you only have until the 1st of November to send your creative pictures in.

 

1. Get Creative

Whether you are working from home, or still in the office, that doesn’t mean you can’t get creative for Halloween. Why don’t you decorate your desk (or work from home space) with some spooky decorations? This is a cheap and fun way to ensure you can still make the most of the haunting holiday, despite COVID-19 restrictions. You can even make it a friendly competition and reward the person with the spookiest desk!

2. Get Fancy…Dressed

Whether you are still in the office, working from home, or volunteering, you can still make a show-stopping appearance in some fancy dress this Halloween! You could even do spooky make-up too. 

We are currently working from home, but I know I will still be dressing up this Halloween. Why don’t you get speaking to your volunteers and employees to encourage them to take part in some fancy dress this year? You can even make it another Halloween competition. Have a look at some popular inspiration below.

  • Velma and Daphne from Scooby Doo
  • The Purge make-up
  • Cobweb make-up
  • Mary Poppins and The Chimney Sweep
  • Breaking Bad

3. Low-key spookiness

Fancy dress and make-up not your thing? Don’t worry. You could simply wear some spooky socks, a terrifying tie, a Halloween headband, or a scary scrunchie. And if you’re working from home, you can even just wear some Halloween pyjamas at your desk, whatever gets you in the  positive spooky spirit while COVID-19 is about.

  • Terrifying Tie
  • Halloween Headband
  • Scary Scrunchies
  • Spooky Socks

4. Carving Out Spooky Competition

One thing that screams Halloween fun to me is pumpkin carving. Mine is currently on the table staring at me as I type this, ready to be carved along to a spooky film. Even with COVID-19 still lurking about, this is still something you can get your staff and volunteers involved in. You can make it a fun competition over a Zoom call, perfect for keeping things COVID-19 safe whilst also boosting morale.

5. Ghoulish Games

Did somebody say…quiz?! If there is one thing we love at TeamKinetic, that is a good quiz. Especially one that fits in with the festive holidays. This is another idea you can use to boost the morale of your staff and volunteers. You could arrange a Halloween quiz over a Zoom call and do your quiz over a PowerPoint presentation? 

6. Bewitching Baking

With COVID-19, actual baking may not be possible. But, that doesn’t mean you can’t purchase some spooky cakes to give out to your volunteers and staff. This is a perfect way to encourage some spooky spirit in a minimalistic way. These could be cakes, biscuits, chocolate apples, you name it! In fact, take a look at a few of your options in supermarkets now.

  • Spooky Mummy Marshmallow Lolly- Tesco
  • Spooky Muffins- Tesco
  • Freaky Fondant Cakes- Sainsbury’s
  • Deadly Cupcakes- Sainsbury’s
  • Cadbury’s Pumpkin Patch Cakes- Sainsbury’s

7. Spoooky Social Media

Holidays such as Halloween acts as the perfect opportunity to put your company in the spotlight for getting involved in festivities through social media. You could redesign your logo and header picture for October? We use Canva to make our profile look spooky; take a look at what we have done below and it may spike you with some spooky inspiration.

TeamKinetic Twitter- @TeamKineticUK

Inspiring Each Other

Everything is uncertain right now, with a lot of things being cancelled and many of us beginning to work from home again. But, that doesn’t mean we can’t all inspire each other to still enjoy the upcoming holidays. Share these ideas with your staff and your volunteers, send your pictures in before the 1st of November, and we can make sure we use Halloween to boost morale! And, one of you will be lucky enough to win our ‘trick or treat’ prize!

Send us your pictures through Facebook, Twitter, or LinkedIn. Or email them to us at chloe@teamkinetic.co.uk

Managing Micro Volunteering

By

On 12th October 2020

In COVID-19, News & Views, Volunteer Management

Micro-volunteering is the idea of volunteering in ‘short bursts’. This means volunteering in short and convenient ways, at times and places which suit everybody’s schedule. What makes micro-volunteering different from standard volunteering is that it can be done online or face-to-face, and doesn’t require any long term commitment. This means that the volunteer also doesn’t have to go through an application or training process first. Micro-volunteering is perfect for both volunteers and organisations! It has the potential to attract a wider diversity and greater number of people, including individuals who wouldn’t have got involved otherwise due to conflicting schedules. 

Examples of micro-volunteering include:

  • Delivering supplies to those isolating from covid-19
  • Signing online petitions
  • Writing blogs
  • Retweeting and posting relevant content to social media
  • Two minute litter pick
  • Buying a homeless person food or a hot drink
  • Researching and completing online surveys
  • Donate old clothes and goods to a charity shop

Remember this..?

Going Beyond the Ice Bucket Challenge | Ipsos

Remember when the ALS Ice Bucket Challenge went viral in the summer of 2014? Where everyone, including big celebrities like Mark Zuckerberg, would tip a bucket of ice water over their head to raise awareness of Amyotrophic Lateral Sclerosis (ALS).

Well, this was a perfect example of micro-volunteering. While this wasn’t classified as your ‘typical’ volunteering, it engaged people all over the world and encouraged them to donate their time and resources into raising awareness of ALS. This viral challenge raised $116 million over two years from people engaging in this challenge who previously might not have got involved if it wasn’t for micro-volunteering.

How has COVID-19 impacted this?

The rates of micro-volunteering will have naturally increased from COVID-19. This comes from people having too much spare time and wanting to use their time to help others during such a negative time.

COVID-19 has made the majority of the population go into self isolation to protect themselves and to protect others. This then meant many volunteers had the suspend their volunteering duties- this is where micro-volunteering comes into play! Micro-volunteering has allowed volunteers to continue their contributions whilst isolating at home. For example, VolunteerScotland has seen 60,000 people come forward as a response to COVID-19, prepared to help in the most difficult of times- and this is just Scotland!

 

The future of micro-volunteering…

Micro-volunteering is only going to continue to grow, especially considering the current climate, and this is something we need to encourage. It’s simple, without micro-volunteering there would be less people volunteering their time- especially during COVID-19. 

One of the biggest barriers to volunteering is people not having the time. Work commitments is the biggest barrier at (49%), with people ‘doing other things with their spare time’ closely following (35%), and child commitments following at (23%). Micro- volunteering allows people to contribute to volunteering around their schedule. This can even be sharing something on social media to raise awareness.

With COVID-19 now also causing volunteering barriers, micro-volunteering has come to the rescue. Micro-volunteering has allowed volunteers who are self isolating to continue to contribute to a cause from the safety of their home. This could prove to be the future for many volunteers who may not feel safe to return to face-to-face volunteering for a while. This then allows organisations to continue to receive volunteer support, despite the current COVID-19 situation.

How can you encourage micro volunteering with TeamKinetic?

During the peak of the COVID pandemic, we added an entirely new feature set around micro community volunteering. It includes a new admin and provider management page. Your volunteers also have access to their own progressive web app, allowing them to join micro volunteering tasks and record their progress using their phone.

Step 1 – Enable the community tasks feature from your super admin options menu

As you can see above, there are a few options available. Remember to give access to your volunteers and allow them to download the web app in order to access your community tasks.

Step 2 – Add your community tasks

Select ‘Community Tasks’ from the ‘Opportunities & Providers’ menu. Once you have enabled them in the super admin options menu.

Hit the big GREEN plus button to add your first community task.

There are some important things to know when adding your community tasks;

  1. All the data you add in the red section is visible publicly to your volunteers.
  2. The first set of data in the yellow section headed ‘Private Data’ is never revealed to volunteers.
  3. The second set of data in the yellow section headed ‘Data Shown to Assigned Volunteers’ is only revealed to the volunteer that applies and is accepted for the task.

You can describe the task here and provide a location for the recipient. This is as well as restricting which volunteers have access to see and pick up these tasks. You can restrict by their ID check, criminal check status, and whether they are linked to the assigned provider or not.

All your volunteers that have logged into the web app will receive notifications when new tasks are added. This will either be in the app for Android/Chrome devices or via email for iOS devices.

Step 3 – Get your volunteers completing the tasks

By enabling access to volunteers in the super admin options menu, your volunteers can login at ICanHelp.teamkinetic.co.uk. Additionally, by switching on the relevant options, you can also select to advertise the web app to your volunteers when they login on their dashboard.

When they login they will see a familiar mobile app interface and can search and select community tasks and apply to join.

Once they have applied you will see their application in your admin community tasks management page. From there you can assign them to the task. The volunteer will receive a notification that they have been assigned a task and can then view the full details in the app. Once they have completed the task, the volunteer can then update the status within the app.

It’s a super easy and fast way to encourage participation with those small micro-volunteering activities in your community. This will also help to build lasting connections.

Don’t hesitate to get in touch or open a support ticket if you need more help setting up your community tasks. You can chat to us through our website or directly email us at chris@teamkinetic.co.uk.

 

Macmillan at the Highest Peak in the UK

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On 5th October 2020

In Charity

Our Macmillan fundraising trip to the highest peak in the UK, Ben Nevis, was meant for a balmy May day  in 2020. COVID put a stop to that, and after numerous false starts the date turned out to be a potentially chilly and wet late September 2020. As it happened the weather gods were fantastically generous and gave us a crystal clear, dry, and windless day. Our guide reckoned you only got 10-15 days like that a year.

Our group of 23 was split into rule of 6 compatible mini groups.We then hit the trail at a frosty 8am, with our groups starting at staggered times for COVID safety. 

The trial is easy to follow and very well maintained. If you are thinking of doing it, don’t be put off by the height, its a moderate gradient all the way up but steady with no scrambling or climbing. We took 3 hours to get to the top at an easy pace for us. If you go in the summer and start early, you’ll have 10 hours of good light to reach the summit and return. If in doubt hire a guide who can make the decisions about weather and timings for you.

The trail starts at the visitor centre, crosses the river, passes an excellent pub and hostel and quickly starts to climb. After 90 minutes or so we got to Lochan Meall, the halfway point!

Lochan Meall – halfway

From the lake there are a series of switchbacks, the guide called them the Christmas Tree, and then a short steep section till you reach the summit plateau. And then the top!

At the top

It was a great feeling to get to the top and we felt so lucky and privileged to have such a clear and glorious day to look out from 1,345 meters across the Nevis Range and the Western Highlands.

We felt lucky and glad to be alive. Don’t take it for granted, cancer hits every family and everyone has their own story. On the way home we learnt that a friend had been diagnosed with terminal cancer; young, fit, new family and wife, a tragedy. It was an honour to raise a little over £7,000 for Macmillan who every day helps that family and that friend get the most from the time they have.

This was an amazing experience, and raising money for a charity like Macmillan only made it better.

Communities and Coronavirus

By

On 5th August 2020

In Case Study, Community, COVID-19

If COVID-19 has proven one thing it is that adversity can really bring communities together. This is what has happened during the pandemic in Kenilworth. Members of the community came together and created ‘COVID-19 Kenilworth Support’, a mutual aid group, to provide support to the most vulnerable. The Kenilworth Support Group was formed right at the start of the Coronavirus outbreak. They were supported early on by various local politicians, the local police, local organisations, charities, and businesses. 

Recently I had the pleasure of speaking to Nivvi Morales, a member of ‘COVID-19 Kenilworth Support’, who talked to me about their group and how they found using the TeamKinetic Volunteer Management System during COVID-19.

Could you tell me about what your group does and how you came about?

We came together due to the outbreak of COVID-19. We recognized that some people were vulnerable during this time and were in desperate need of support. The locals of Kenilworth wanted to provide this assistance to those in their town, who now needed support more than ever before.

With the help of all of our volunteers, we organise shopping collections, the delivery of food parcels, and the collection of prescriptions. As well as offering welfare checks and friendly chats.

Recently, we also also created a leaflet which contained information on what shops were offering home deliveries and what local take-a-ways they could get delivered to their doorstep. We was then was able to drop this leaflet at the houses of those self isolating so if they don’t have access to technology, or don’t necessary understand how to use it, they still have access to all the information they might need.

Why do you feel people wanted to join your group?

The people in Kenilworth have a real sense of community, so doing something for others comes quite naturally to the residents. For myself, I wanted to do something and be part of something, rather than sitting at home and watching the COVID-19 death rate go up on the news. We wanted to take action and do what we could to help other people who were more vulnerable during this time.

Why did you decide to look for a volunteer management system?

Early on into the creation of our mutual-aid group, we began to realise that the data we were handling was very sensitive and we wanted to ensure it was protected. We wanted to ensure that whilst we were helping the vulnerable, we were also ensuring their data was being safeguarded.

With this, we were originally using Google Sheets and WhatsApp to manage our data. This became too much hassle, so we wanted to find a volunteer management system where we could communicate efficiently, assign tasks, track tasks, and keep our data safe.

How did everyone find using the system , was it easy to use?

Initially, there were some teething issues as some of the volunteers were not big into technology so initially struggled to understand it. However, the majority found it easy to use. What I found really helpful was the ability to raise a ticket if they had an issue with the system, which would then be supported straight away. This really developed a sense of trust with TeamKinetic as we were never left feeling stuck and was always supported.

Which feature did you use the most and how did it benefit your group?

We used the community tasks feature, and it was honestly a LIFESAVER! Originally, we had such a big volunteer form which became very complex when it came to assigning tasks. This feature was a lifesaver when it came to assigning tasks  to volunteers and following up tasks.

What other benefits have you received from using our software?

It just saves so much time and everything is from one central point of access, making everything so much easier to manage. Using TeamKinetic allowed us to follow up who has done what task, which we originally struggled with. It was if we were missing the final piece of the puzzle; TeamKinetic.

Is there anything you would like to say to any non-profit organisations considering using volunteer management software?

Make sure you are organised first. Using volunteer management software is extremely helpful, but it will not solve your problems if you are not initially organised.  You must ensure your organisation is organised and efficient first in order to fit in with volunteer management software before first signing up.

What does the future hold for your group?

Well, since the coronavirus outbreak we have now become a registered charity! We want to continue to support those who are vulnerable, even after COVID-19 to ensure nobody ever feels alone. We want to ensure they never struggle to get support. We also want to start helping our customers connect with their family by introducing them to technology.

 

If you want to find out more about ‘COVID-19 Support Kenilworth’ you can visit their website, check out their Instagram, or visit their Facebook page.

TeamKinetic

TeamKinetic helps to build better volunteer communities by providing great tools for volunteer managers that save time, increase impact and improve insight. Our goal is to make volunteering easy for everyone no matter what. But don’t take our word for it, why not check out our customer reviews.

For more information on how we can assist with your volunteer management and getting the best out of all your volunteers visit our website or contact us on – 0161 914 5757

How organisations are adapting to the COVID-19 outbreak

By

On 17th March 2020

In News & Views

Here at TeamKinetic, we are happy to support a range of clients, from NHS services to charities and volunteer centres. During the current coronavirus pandemic, volunteers may be needed more than ever, but it is also important for everyone to stay safe. 

The recent coronavirus outbreak may mean that volunteers are needed for a different selection of tasks. Due to the potentially delicate states of some patients, exposure to the virus could be fatal and should be limited as much as possible. Furthermore, the virus could mean a much higher number of patients in hospitals across the country, increasing demand for NHS volunteers both during and after treatment.

Business as usual?

The newest government advice suggests not. With volunteering often involving activities that involve a lot of face-to-face contact, the risk of spreading the virus is increased. For example, our client the NHS Northern Care Alliance usually advertise opportunities such as:

  • Offering companionship during meal times.
  • Wayfinding for outpatients and visitors.
  • Taking outpatients to appointments using wheelchairs if needed.

These activities involve high levels of social contact, a lot of which will include contact with high risk groups. Moving to focus more on digital or non-contact forms of volunteering may be the best move for everyone right now.

Volunteers adapting to the outbreak

It could be said that one of our clients, Humanity Road, is already prepared for a situation like this. They advertise a lot of volunteering opportunities that can be completed from home. This looks to be the safest bet for anyone with volunteers in the at-risk groups who still want to help however they can.

However, if you have volunteers who are not at-risk and want to help in other ways, here are some examples of volunteers adapting to the coronavirus outbreak…

  • Creating and delivering ‘care packages’ to those in isolation.
    A pub in Liverpool started sending out packages containing toilet roll, food items and soap to pensioners in the community. 
  • Offering general help for those in self-isolation.
    A 17 year-old boy from London called Josh St John James set up a group of young volunteers to offer support in any way.
  • Cleaning.
    Frequently cleaning and disinfecting objects and surfaces that are often touched by a variety of people in an environment can be an effective way to prevent the virus spreading. Although simple, it may be a task that a lot of hospital paid staff are too busy to do.
  • Preventing ‘bed-blocking’.
    Teams of volunteers can ensure that patients can be discharged when they are ready, rather than block beds due to a lack of support at home. Becoming a carer can help take strain off our NHS services, helping a greater number of people recover in the long-term. As long as there are carers available, more beds will be freed up to take new patients in. It is important to note that if a volunteer believes they could have the virus, that they do not offer to care for someone who is in the at-risk group.
The care packages put together by The Bootle Arms, a pub in Liverpool.

TeamKinetic is always here to help

We will always try and provide you with relevant news through our social media channels, especially in situations like this. You can find us on Twitter, Facebook, LinkedIn, and YouTube.

If you’re finding it hard to recruit volunteers or advertise opportunities without a digital system in place, you can use our system completely free of charge for the duration of the pandemic by going to our website and starting a free trial. 

If you have any questions or concerns, don’t hesitate to contact us via phone: 0161 914 5757 or email: info@teamkinetic.co.uk

We also have a general guide about how to effectively manage your volunteers during the coronavirus outbreak, click here to read it.

Managing Volunteers During The COVID-19 Pandemic

By

On 16th March 2020

In COVID-19, Volunteer Management

Even if you haven’t seen the lastest news or attempted to buy hand sanitiser recently, you may have noticed a decline in volunteer participation, and that pasta and toilet roll are now worth more than GOLD!

Keeping your volunteers volunteering and coming to sessions can often be challenging. During a virus pandemic, it’s sure to make that job even harder. In this blog Teaminetic aims to give some practical advice to keep your volunteers volunteering.

Reassure

Reassurance will be key. The message to volunteers should be to not panic, that volunteering should be proceeded as normal unless specific advice is received. During this time you may need a higher level of communication between yourself and your volunteers. Clear communication will help to remove the anxiety that volunteers may be feeling, and help you restore confidence through reassurance that you are doing everything possible to reduce risk.

Prepare

Preparation is key, and following a few simple rules will help.

  • Assuring hand sanitizing stations are filled and available
  • Surfaces that are regularly used have been cleaned, countertops, doorknobs etc.
  • Asking politely that anyone who isn’t feeling well to not attend sessions.
  • Provide disposable wipes so that commonly used surfaces like keyboards, remote controls, desks etc can be wiped down by volunteers before each use.
  • Enable micro-volunteering or volunteering from home.

Notifications

Keep volunteers up to date with the latest news from your organisation, via newsletters, emails, texts and social media channels. A lot can happen in 24 hours as we’ve previously seen. The fluid situation could mean that sessions or events might need to be cancelled at short notice, so try to keep your volunteers informed.

Volunteering from home

There is a high probability that people could be asked to work from home. If, or when, the government issues these measures, perhaps your organisation could adopt virtual or micro-volunteering in order to maintain volunteer involvement.

Micro volunteering involves low commitment action towards a cause. Micro-volunteers can choose how and when they volunteer, providing they have access to the internet via a laptop, tablet smartphone etc.

Micro-volunteering opportunities could involve.

  • Signing online petitions
  • Writing blogs
  • Re-tweeting and posting relevant content on Facebook and Twitter.
  • Providing feedback on marketing materials.
  • Creating Facebook Live meetings or Google Hangouts meetings.
  • Getting creative by generating material for upcoming events.

Micro-volunteering and virtual volunteering will not replace traditional volunteering. However, during COVID-19 it maybe your best option in order to maintain engagement and stay tuned with your volunteers.

In the meantime

What can we all do to help prevent the spread of COVID-19?

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Put used tissues in the bin.
  • Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available. Remember to wash your hands for 20 seconds, whilst singing God save the Queen (Other songs are available).
  • Try to avoid close contact with people who are unwell.
  • Clean and disinfect frequently touched objects and surfaces.
  • Refrain from touching your eyes, nose or mouth if your hands are not clean.

Stay positive, remain calm and don’t worry, there’s enough toilet roll for everyone…

Further reading sources

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