All information on new features and technical updates to TeamKinetic can be found here. We aim to update the system regularly based on user feedback and the latest technological developments in the sector.
Why your current roles and volunteer onboarding might be hitting a ceiling.
We are all familiar with the onboarding dance.
A volunteer signs up, then you email them for an ID.
Then you wait.
Then you realise you forgot to send the link for the induction meeting.
Then you have to manually move them into the verified column in your spreadsheet or update their status in your CRM once they finally send that photo.
It’s disconnected, manual, frustrating and prone to error and missed opportunities. Just as importantly, it’s one more time barrier to engage with your volunteers; they get bored, they change their minds, and you lose them and their potential!
It’s a lot of chasing, and frankly, a lot of friction.
We’ve been listening to our power users, and it’s clear: the way we manage the journey from “Interested” to “Active” needs to evolve. We’re working on something that turns that zig-zag process into a straight line.
No more disconnected processes, no more time-consuming checks, just straightforward, integrated actions that take your volunteer journeys from step 1 to completion in one place.
Keep an eye on this space. “Roles” as you know them are about to get a lot more… fluid.
If you’re not a TeamKinetic user but you’d like to be kept up to date with TeamKinetic updates, email alex@teamkinetic.co.uk and we’ll get you on our mailing list!
Our recent masterclass walked through the new features in the TeamKinetic 2.6.1 update. While this might be a smaller release in name, it’s packed with improvements that lots of you have been asking for.
We’ve pulled together a full summary of everything covered, including questions raised during the session. And you can watch the recording below:
They allow you to configure administrator access far more precisely than before. Instead of choosing between super admin and standard admin, you can now specify exactly what each admin can see and do.
What new admin roles can I create?
Examples Steve showed during the session included:
Super Admin: unchanged, full access including configuration.
View-Only Admin: can view volunteers, opportunities and reports, but cannot edit anything.
Task-Specific Admin: e.g. someone who can only process expense claims.
Can providers get extended permissions too?
This was a common question. The direction of our current roadmap is to give you the ability to downgrade administrators rather than upgrade providers. The long-term aim is to let organisations convert some provider users into limited admins, where appropriate.
Can admins be limited to only certain opportunities?
Yes. Granular permissions already allow you to restrict which opportunities an admin can access.
Is this the first version of granular permissions?
Yes. More options will be added over time based on your feedback – so make sure you give us plenty via Support Tickets!
A new feature that lets you assign additional people to receive communications about a specific opportunity, beyond the main provider email.
You can now assign:
A specific administrator
A specific additional provider user
Any email address (optional custom field)
Why is this useful?
It supports real-world workflows such as:
Job-sharing providers (e.g. one manages Mon–Wed, another Thu–Fri).
Admin-led recruitment followed by provider-led delivery.
Providers who need multiple colleagues to receive join/leave notifications.
Organisations with central oversight teams or mailing lists.
Can I assign more than one additional provider user?
Right now, one additional provider user can be selected. Multiple users may be considered in future if there is demand.
Can the “assigned email” be anything at all?
Yes, it can be any address, such as:
A mailing list
A shared inbox
A finance team member who must see expense-related emails
Do opportunities have to be linked to a provider for this to work?
Yes. Provider users only appear in the dropdown if the opportunity belongs to their provider.
What if all opportunities are created centrally (not under the provider)?
You can still use the custom email box to send notifications to additional people. If you’d like to restructure your set-up, the support team can help.
Can provider users from other providers be assigned?
No, only users attached to the same provider as the opportunity.
The “maximum hours” column has been removed after feedback that it caused confusion.
You can now filter by provider, allowing you to focus on organisations that need support logging hours.
A new checkbox lets you preserve part-logged hours on sessional opps, preventing them being overwritten by accident.
Why is this useful?
Admins can now easily mass-log hours for specific providers, especially helpful where providers don’t keep up with logging.
Questions Answered During the Session
Can providers be given the ability to update ID or criminal record checks?
Not directly. The plan is to move providers into “limited admin” roles over time so they can carry out tasks like ID and DBS updates with appropriate permissions.
Will the update affect how we currently receive notifications?
No. Your existing setup remains. You now have additional options, but nothing changes automatically.
How many admins can we have?
As many as you need. Admin accounts are one of the few paid-for elements in TeamKinetic, but there is no system limit.
How many provider users can an organisation have?
Unlimited. Provider users remain free.
Final Thoughts
We hope this TeamKinetic 2.6.1 update brings meaningful improvements. With this update, we aim to make day-to-day volunteer management more flexible, more transparent, and easier to share across teams.
From granular control of admin privileges to smarter communication and enhanced external integrations, we hope this release adds value for your organisation.
If you have any questions, feedback, or configuration challenges, our support team is always here to help. And please don’t hesitate to send us new feature requests via support ticket!
The TeamKinetic 2.6.1 Minor Release is coming soon, and we want to tell you all about what to expect when the update drops.
This is the largest update to our user features so far in our release history!
Granular Permissions
Super admins can now select granular permissions for all your administrators. Permissions are split over the four areas of volunteers, opportunities, providers and system. Each administrator can have their own bespoke permissions set. There is also a handy set of presets for low, medium, and high-level permissions.
All your current administrators will have all permissions enabled EXCEPT the system permissions, and should experience very little difference to their current mode of operation.
POD administrators will still behave as before, but their limited access to opportunities and volunteers within their pod can be overwritten by the edit all opportunities and volunteer permissions. Any existing POD admins will have those permissions disabled so that the existing POD rules are still enforced.
Of particular note are the new system permissions that allow selected administrators to edit role and reference definitions as well as process role applications and submitted references. This is the first time that Super Admins can assign some roles that were previously Super Admin-only to general administrators.
The opportunity assignment options, as detailed in the next section, can be used to define which opportunities can be accessed by administrators without the edit all opportunities permission. In these cases, any opportunity that is created by an administrator or has been assigned to an administrator is viewable and editable by the administrator.
You can refine and update all your administrators from the Super Admin Menu > Admin Accounts.
Super administrators can now assign individual administrators to particular opportunities. This has two effects.
Firstly, it enables the administrator edit access to the opportunity when they don’t have the edit all opps permission enabled.
Secondly, all enabled administrator email communications will be directed to both the assigned user and the regular central app email.
Administrators and providers can also assign a provider user to the opportunity, which affords no extra access but direct email notifications to the selected user in addition to the central provider email address.
Finally, you will notice that there is a nominal contact email box available to providers and administrators. Here, you can add any email address which will also be added to the email communications for this opportunity.
This has the advantage of not being connected to an existing user, so you could use mailing lists or group emails. Please take care not to use unauthorised emails that could enable some leaking of details to non-authorised contacts.
This nominal email feature can be optionally disabled to prevent the risk of data leakage.
This is great news as the GOVO platform is gearing up and people are starting to talk about it.
Available from your super admin menu > setup > integrations page you simply have to add your API key to start sharing your opportunities directly to your account at GOVO.
You can either choose to share when adding an opportunity or when editing an existing opportunity. GOVO supports remote/at home opportunities, flexible and sessional and any interested volunteers that find you on GOVO will be redirected back to apply on your TeamKinetic platform. Exciting times.
Tickets For Good – Another great way to reward your volunteers
We’ve teamed up with tickets for good to enable your volunteers that have logged hours to get their hands on free or heavily discounted tickets to a huge selection of top events. There is always a small booking/ticketing fee to pay and all tickets are on a first come first served basis.
We have to pre-authorise your organisation to make sure it meets the criteria Tickets for Good set out. If you are interested pop along to the super admin menu > setup > integrations to start the ball rolling.
New status options
As part of the revocation options, you can now elect to remove a volunteer’s future sessions when revoking access. This means that their names will no longer show up on opportunities for future sessions, so they should not be expected or allowed to participate.
New Font – What do you think
We have updated the admin system header and body fonts, we think the titles are more readable now. Hope you like it.
Did you know you can use the CSS editor in your super admin setup area to set your own custom fonts for your volunteer pages..? Open a ticket if you want to know how.
New search filters
It’s always difficult to filter out who is active, inactive, available etc, not least because what those words mean is not standardised and they can mean different things in different contexts.
In terms of reporting and hours the TeamKinetic definition of active is always on a session OR logged hours between the filter dates. However when referring to volunteer auto deletion active also includes a login event; a volunteer that has joined no opportunities but has logged in, will not be auto deleted as they are considered active.
To help, we have added some new filters to handle these different situations.
The filters have some extra text so you know exactly what the filter includes and we’ve added a new filter that will pull up all volunteers that were on any opportunity in the period selected where they were not marked as finished.
Changes to log all hours page
The log all hours page has had some changes after talking with out Wildlife Trust customers who had some good ideas to make it more useful.
We have added a provider filter so you can look for specific provider’s outstanding hours, adding some more details on what the rules are when bulk logging hours.
A little checkbox to filter in/out those sessions where some, but not all, the available hours have been logged by a provider/administrator. Usually if less than the maximum hours have been logged, it’s for a reason and you don’t want that to be overwritten by the maximum.
A total can now be found at the bottom of the results and we have excluded the flexible max hours number as it was confusing and doesn’t add anything as when bulk logging flexible hours it copies the volunteer log history if it has more hours than the provider/administrator log history.
New SMS sending rules
This is actually a sort of backwards development! The rules around unsolicited text messages have been tightened up and they now prevent us from using any sender ID we wish when we send text messages. We now have to provide details on the sender ID, what it will be used for and other details, plus a regular monthly cost.
So for these reasons, we have suspended the sender ID options in the account profile area and all SMS messages are sent with a TeamKinetic sender ID. Apologies for those that have got used to having the old Sender ID flexibility.
Auto-suggest timing for typing to speed up results
You may have noticed when using the universal auto suggest search (still the best place to look for individual volunteers, providers or opportunities!) that it doesn’t attempt to search until you pause your typing. So if you type the characters S I M O N in quick succession without pausing, it will search once for ‘simon’ it wont search for ‘s’ then ‘si’ then ‘sim…..’.
This same technique has now been applied to the volunteer auto suggest searches when adding volunteers to sessions, adding meetings and everywhere else you see that volunteer search dialogue.
It reduces the time it spent searching and helps prevent timing issues with the appearance and fading of the list of auto suggested names.
We know we have been talking about this new feature for many months but now we are thrilled to share a sneak peek at one of the most requested updates we’ve built: Granular Admin Permissions.
Managing your volunteers, opportunities, and providers is about to become more powerful and flexible than ever. Our new permissions system gives you total control over who can do what within your TeamKinetic platform – from creating opportunities and editing volunteers, to managing providers, background checks, and system settings.
You’ll be able to: ✅ Assign tailored access levels to match every role in your organisation ✅ Mix and match permissions to suit your workflows for every user ✅ Confidently delegate tasks without compromising data security ✅ Scale your admin team with precision and peace of mind
This update marks a huge step forward in making TeamKinetic even more adaptable for organisations of all shapes and sizes. Whether you’re a national network or a local volunteer hub, you’ll soon have the tools to customise admin access with unprecedented detail.
Take a look at this clip from our conference where we introduce this feature, along with Flows:
We’re putting the finishing touches on this release and we can’t wait for you to try it out.
Stay tuned for the full rollout announcement, feature deep dive, and training resources soon.
We’ve been working hard to get some of the new developments and features of TeamKinetic 2.6 released in June 2025 up and running on the native mobile apps, along with all the normal small fixes and improvements.
HTML Opportunity Descriptions
All your carefully crafted and fancy HTML powered opportunity descriptions will now be displayed on the mobile apps, both when viewed on the search view and the opportunity details view.
The same is true for the Events view now which will render the event descriptions as HTML as intended.
Resource Area and Folders
We were not able to get the resource folders into this release but we have started ordering the resources by their folder so they will be grouped by their folder.
Correct Date Format
The dates for birthdays etc are now in the correct format for the locale specified by the users device, which for most of our users will be dd/mm/yyyy.
Inbox Area
The inbox area has a number of improvements;
When replying to messages the form will reset between messages so you won’t get the old reply on the new form
The font and sizing when viewing long messages has been improved
The reply form section is now correctly shown as a multi line text area and not a single line.
The labels for the reply fields have been corrected and improved
The inbox would previously freeze and not allow you to move to a different section in the dashboard
Search Page
The strange focus effects where the cursor would jump from the location to the search text box before you could finish has been fixed.
The search results are now properly paged and you when you scroll to the bottom of the current page more results will automatically be fetched.
Finally the regional restrictions for the location search when entering a location have been fixed so it will now default to the home region of the organisation, usually the UK.
Dashboard View
As mentioned we now have HTML formatted descriptions on this view and all sections will refresh when pulling down, including the latest/new opportunities section
Opportunity View
Sessions now always use the correct start time for the session and not the start time of the opportunity wherever you view sessions.
The location details of an opportunity have been moved so they are visually associated with the map view. Additionally the location notes for area opportunities are shown.
The map and location details are also now always visible when viewing an opportunity you have already joined.
Visible Menu Entries
The menu entries for disabled features like the chat rooms, HourTrades etc are now correctly toggled off and on to match your super admin options.
Custom Fields
All custom field types will now render correctly; this includes
Yes, No fields now show Yes and No and not 1 and 0
Multi select fields are now fully supported
We are still working on the file upload and text only custom fields ready for the next release.
There are also 35 small individual fixes and enhancements throughout the app. Your volunteers will see a notification when opening the last app that there is an update and they can install right from the notification.
We are pleased to announce that the next major update of our native TeamKinetic mobile apps is ready for launch. We’ve brought the parity between the desktop and mobile versions closer and fixed bugs and made usability improvements.
HourTrades
You can now view and process HourTrades on the mobile app, all the same functionality that is available on the desktop app is now here as well.
Resource Area
Volunteers can now access the same resources as when using the desktop app right from their dashboard in the mobile app.
Supports all the various types of resource options; links, text, downloads etc.
Opportunity Badges
We now display the opportunity badges as tags in the search results page. When viewing the opportunity, you can see the icons and names of the badges associated with the opportunity.
HTML Opportunity Descriptions and Event Description
The mobile app will now correctly display the new HTML content that we have added to your opportunity description text. You can now add links and styling to your descriptions and see them all on the mobile app.
Additionally, we have added support for HTML in the event page, which has been available in the desktop version for a while now.
Session Descriptions
The new session info descriptions that you can add to individual sessions are also supported in this new mobile release. You can add unique text and links to each individual session.
Paged Search Results
When you perform an opportunity search, you’ll get the first 25 results immediately, and then as you scroll down, we’ll present the next set to you.
This greatly improves the speed at which we can return the first set of results and provides a super easy way to get to the next set; just pull down on the screen to reveal the next 25 results.
Opportunity Chat Room Visibility
When the opportunity chat room functionality was switched off, the icon for the chat room was still shown, although the chat room was not functional. This obviously caused confusion and has now been fixed.
There are over 35 smaller updates and changes, from fixing typos to making the ordering of sessions make more sense. Update and give it a whirl.
You can find TeamKinetic on social media and listen to our podcast:
This upcoming TeamKinetic 2.6.0 release contains a lot of under-the-bonnet stuff that you won’t really see but will help us support our new and existing customers better. But of course, we’ve added some lovely goodness for everyone as well. We will be working hard to bring these new features to the mobile app but as always they appear first on the web version.
So, let’s take a look at what to expect in this upcoming release…
ToDo Tasks for Administrators
As well as being able to add notes and files to a volunteer’s profile, you can now add ToDo tasks. These can be assigned to any administrator and given a due date.
Administrator dashboards show their assigned tasks with all the information needed to complete them.
We’re interested in your feedback on this new feature, how you envisage using it and what might improve it.
Check In/Out Volunteers
Ideal for our event-driven organisations but also for anyone that wants to know which volunteers have attended and also use the check-in facility to log hours.
Volunteers can present their opportunity QR code or their general ID QR code and admins can check them in when they arrive at a venue and then check them out when they leave.
When checking in, if there is more than one valid session for that day, admins can check them in for one or all of those sessions.
When checking out, admins can choose the sessions to check them out of and also opt to log the hours recorded between the check-in and check-out on that session or in the flexible opportunity.
Improved Bulk Volunteer Adding/Removal Tool
If you ever need to add lots of volunteers to lots of sessions, then the bulk add tool is perfect for this. If you haven’t seen it yet, check the SESSIONS section of your opportunity management page and hit the blue BULK ADD/REMOVE VOLUNTEERS button.
It has now been improved greatly by the addition of day and time filters for the session selector. Want to add a bunch of volunteers to every session on a Monday that is between 9 and 10 o’clock? We’ve got it covered!
Session No-Show Counters
In the log hours section when managing an opportunity, you can record a no-show for a volunteer.
Recording a no-show for a volunteer will now be exposed on the volunteer profile page.
You can filter/search volunteers by the number of no-shows recorded and find those volunteers who might need a little help.
Extended Session Description
Once you’ve added your opportunities, you can now edit individual sessions and add longer extended descriptions to each session to help your volunteers choose the correct session.
The volunteer will be able to see the session description on both the initial opportunity advert page and in their opportunity management area.
HTML Styles and Links in Opportunity Descriptions
This a long sought-after feature you’ll be glad to hear is now available for admins and providers. Using the familiar editor you can now spice up your opportunity descriptions with extra styles, colours and features.
Folders for Organising Resources
This has been on the wish list for a while, and now it’s here. You can organise your resources into folders to make it easier for volunteers to find what they need.
You can create folders and edit your existing resources to place them into your new folders. You can still order your resources within each folder by dragging the resource using the handle in the top right of the resource image.
Improved and Extended Managed Expenses
We’ve overhauled the managed expenses feature and added some important new functions.
Administrators can now set a per-mile rate for travel claims. When a volunteer creates a claim for travel the approximate travel distance is calculated and displayed. This same distance is shown to the administrator when managing the expense.
Additionally, we’ve added vehicle types and set expense reasons that you can use to report and organise your expense claims.
The administrator view for expenses has been updated to include the distance calculation, what the claim is for and to indicate if the claim is more than expected for the journey.
AI Assistant for Creating Opportunity Descriptions
Do you get stuck for ideas or need some inspiration when creating your opportunity descriptions? We have a new AI assistant which, with a few keywords, can create your opportunity description for you.
It’s super easy to use, and you can play with the keywords to get the right tone and content. Once you hit the use button, the description will be put in the regular opportunity description box (now with those extra styles and hyperlink functionality) for you to edit and polish.
Include Volunteer Names in Bulk Emails
Create bulk emails and insert the volunteer’s name to personalise them. Just click the *|NAME|* replacement and it will appear in your bulk email text. This will be replaced by each volunteer’s name when the email is sent.
Flexible Opportunity Availability
We know that volunteers would like some indication of when a flexible opportunity is available, so we have added a days-of-the-week matrix.
Opportunity creators can indicate which days of the week the opportunity is generally available by checking the boxes. This matrix is included in the opportunity advert for volunteers.
Session Reminder Emails
Administrators can enable an option to send volunteers a reminder email containing their sessions for the next day.
The option is in the super admin > options > email notification section. Previously, only those opportunities with custom emails were included. Now, all volunteers on all sessions will be reminded. The email goes out at 08:30 the day before their session.
Custom Field Improvements
Administrators can add ToolTips to custom fields that have extra information about the question to help it get completed correctly.
When searching/filtering on custom date fields, you will now see the familiar date interface with from, after, between, etc options. Previously, it was a simple text entry where you could only match exact dates.
We have added a new NOT ANSWERED entry for custom yes/no questions, so you can also quickly pull up volunteers or providers who have not yet completed this custom field.
Provider Email Improvements
You can now see, edit and resend your provider bulk emails in the same way you can for volunteer emails.
Ad-hoc emails that providers send now always have the provider’s name and contact details clearly in the email. We hope that this enables more direct communication between the provider and volunteer, saving you time and effort.
Improved Layout for Volunteer Profile
There were a few optional portions of a volunteer profile that were separated out, like emergency contact details. In some cases, these were also not editable. They have all been combined into the main volunteer personal details panel now, and can all be editable.
ID and background checks have now been combined into one section, whether you are using digital ID and background checks or manual, everything is in one place now.
The summary details strip has been tidied up, and the last login information is now available across both desktop and mobile.
When adding a custom award badge, you can now adjust the award date so you can retrospectively award badges.
The email delivery checking has been improved to handle more of the special characters that might appear in the subject, that was preventing us from being able to match the sent email.
Finally…
There are, of course, many smaller updates and changes, bug fixes and improvements, the most important ones I’ll list below.
All the Other Stuff
Accessibility improvements that help assistive tech users skip repetitive sections
Adjust location area on self-managed opps
Display the friendly custom email name to make it easier to find emails
Added a panel to the provider’s dashboard showing outstanding applications
Delete and filter roles
Reinstated the location details box for opportunities with no specific location
Added custom email for expiring background checks sent to volunteers
Added an option to make provider feedback on volunteers optional
Fixed bug where only the first selected opportunity badge was added when creating opportunities
Trusted provider option to use managed expenses
Prevented a batch/bulk email send from failing if a single email was bad
Added a bulk email log that can be used to recover failed bulk emails
Provider search filter for those with empty profiles
Higher contrast map pointers on all maps
News items are shown on the provider’s dashboard
Download the day schedule as a list
Improved font sizing on smaller screens
Sends an email to the volunteer when a meeting booking is altered
New filters on volunteer and opportunity search pages
We encourage you to take a look around the custom email and options area as there are often new emails and options added that you might be interested in. Please get in touch if you have any questions or feedback about this version and remember you can try all this stuff out immediately using your regular admin login at https://beta.teamkinetic.co.uk.
Thank you for supporting TeamKinetic.
You can find TeamKinetic on social media and listen to our podcast:
The TeamKinetic 2.5.1 Minor Release is complete and some of you will have already spotted the new stuff!
Reporting Page Speed Improvements
The reporting page is grabbing ever more data for more reports over longer periods. We’d already noticed some slowdowns and some customers had opened support tickets to report load time of 10 plus seconds. We needed to fix that!
We have rewritten some of the queries that fetch the data to make them snappier
Delayed the fetching of some data until you open the relevant section
Fetched the all time and date limited stats after the page has loaded so it won’t block you looking at other reports
It looks like this when you first load the page and the stats will drop in shortly.
The page will load in less than 4 seconds now for even our largest data customers.
New Help and Info for the Custom App
For our admins that have got their own branded app in the Play and iOS stores, we have added a few areas to help them manage the new app.
In the Super Admin > Setup > Custom App section you’ll find all the information you need to explore and communicate to your users about your new all. It contains QR codes, links to the app and a large version of your app icon.
If you want to find out how many people are using the app, registering via the app and joining sessions via the app we’ve got you covered with a new section in the reporting page.
The little tooltips will let you know how each stat is calculated and what it means and the figures are limited to the dates you choose on the reporting page.
Mobile App Download Prompts
We’ve now reinstigated the screen overlay prompts for volunteers who access their dashboard on a small screen to download the mobile app.
If you have switched up to the custom branded app, then the links and QR Codes adjust accordingly.
There is also a permanent notification in the footer, reminding users they can use the native mobile app.
Improved Volunteer Password Reset
After working through the process with the Wildlife Trust (thanks Jake) that had lot of volunteers to import and on-board, we spotted a few places where the process wasn’t as clear and simple as it could be, so we’ve made these changes
A clear message if the reset token (from an old email) a volunteer is trying to use is expired or bad. This appears before they try to reset their password; it used to appear afterwards and so some volunteers missed it and thought they had reset their password successfully.
Suppose a volunteer resets multiple times in a short period and the existing token is still valid. In that case, the token is not reset and a new email is sent with the same token as included in previous emails. This stops that reset loop of doom where a volunteer uses the reset link and an email is sent, but they don’t receive the email quickly enough, or hit the reset link again by accident. This would result in multiple emails with different reset tokens only the latest of which would work.
If a reset token is not valid the volunteer has only the option of sending the reset email again, so if they miss the fail message they can’t try to login, which would be frustrating as it wouldn’t work yet
Changed the wording of some of the messaging to make it clearer
All the changes together lead to a more intuitive process and we’ve been logging the outcomes for a while and we are getting far fewer issues.
Email Notification of Deleted Volunteer
Volunteers can remove themselves from your database, an important ability to fulfil your GDPR responsibilities. Previously, although the hours were anonymised and retained, the admins would have no idea that a volunteer had removed themselves.
We’ve added an email notification to the main admin which will tell them which volunteer and email address has been removed.
This clears the path to a future update that will allow admins to pick the level of detail they wish to retain when a volunteer is removed. Keep an eye out for that update.
Volunteer Registration Form Improvements
We’ve added some new messaging and prompts to aid volunteers in completing the location section, which has been an issue for some.
Volunteers cannot proceed when entering a UK postcode until they have hit the search button and selected an address from those available.
This will help those volunteers who find they cannot proceed but don’t know why.
Session Number Filter
Added a session number filter to the volunteer search so you can filter your volunteers by the number of sessions they have joined in addition to the existing filters for number of opportunities and hours logged.
Length of Service Added to Volunteer Search
Just a little something that might help, next to the registration date for volunteers is a year and months since registration figure so you can quickly see how long they have been volunteering.
New Volunteer Search Filters
You can now filter by;
volunteers that have never logged in (imported but not logged in)
volunteers awaiting parental consent (remember you can resend the parental consent email and update the parental email from the volunteer management page)
Expiry date of qualifications
Date a volunteer last applied for an opportunity
We add filters to this area regularly so it is always worth a quick scan down the filter list occassionally.
You can find TeamKinetic on social media and listen to our podcast:
At TeamKinetic, we are committed to ensuring our software platform is accessible to all users, regardless of their abilities or disabilities. We strive to follow best practices and standards to provide an inclusive user experience that caters to diverse needs.
Accessibility Features
We have implemented several features on our website to enhance accessibility, including but not limited to:
Keyboard Navigation: Users can navigate through the website using a keyboard, without the need for a mouse.
Screen Reader Compatibility: Our content is designed to be compatible with screen reading software, enabling visually impaired users to access information.
Text Alternatives: We provide text alternatives for non-text content to ensure that all users can understand the information presented.
Consistent Layout: Our website follows a consistent layout and design to facilitate ease of use and navigation.
Limitations and Areas for Improvement
Despite our best efforts, there may be instances where certain aspects of the website are not fully accessible. This may occur due to:
Third-Party Integrations: Some sections of our website may include third-party tools or plugins that we do not have full control over. These may not meet our accessibility standards.
Technological Constraints: Rapid technological changes may sometimes present challenges that affect our ability to provide fully accessible experiences.
Design Trade-offs: Balancing aesthetic design and functionality can occasionally impact the accessibility of certain elements.
Feedback and Assistance
We value feedback from our users and continually seek to improve the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, contact us at info@teamkinetic.co.uk.
Contact Us
For any assistance or to report an accessibility issue, please reach out to our support team:
Email: info@teamkinetic.co.uk
We appreciate your patience and understanding as we work to improve the accessibility of our platform. Thank you for helping us create a more inclusive environment for all users.
You can find TeamKinetic on social media and listen to our podcast:
We are very excited (and exhausted) to bring you the new TeamKinetic integration for The Big Help Out with DoIt, the platform supporting the 2024 campaign.
It starts from your super admin menu; find the SETUP page and then the API & Integrations section. You’ll find a section titled DoIt (The Big Help Out).
Here you will find the registration link. This link will allow you to register with DoIt and also join the Big Help Out application. If you already have a DoIt account you should still follow this link as it will check to make sure you already have the Big Help Out app and if not ask you for permission to add it.
Once you have completed the registration process you’ll end up at your DoIt dashboard. On the left hand side hit the Org Settings menu and then look for the Integrations section. In that section you’ll find the API key bit you need.
Hit the generate new key and a new key will be created and displayed on the screen. There is a COPY KEY button you can use to copy the key to your clipboard. Once you have it copied return to your TeamKinetic app and paste the API key into the box ‘Your API Key’ and hit SAVE.
TeamKinetic will scurry off and check that we can connect to your DoIt account and confirm this by displaying your current list of DoIt apps as above. If you see an error message check your key and try again.
That’s it for the setup, from now on when you create an opportunity, on the Promoting and Sharing tab, you ‘ll be asked if you want to share to DoIt and to select the app you want to share to (The Big Help Out in this case).
When managing the opportunity you’ll see in the sharing tab that the oop is shared along with a link to view the opportunity on DoIt and also a button to remove the opportunity from DoIt.
When potential volunteers find your opportunities on The Big Help Out, there is an external apply link that they follow which leads them back to your TeamKinetic website where they can register and join your opportunity. Even if they have a DoIt account they will still get returned to your website.
Providers can also link their own DoIt account in the same way, and share their opportunities to their own DoIt account. This is preferable if you can encourage your providers to do this as it keeps everything nice and tidy and aligned without the potential for duplicating opportunities between one of your partners and yourself. Providers can enter their API key from the Account > Details & Setup page on the integrations tab.
It doesn’t matter whether the opportunity has been uploaded to your DoIt account, or directly to a provider’s DoIt account, the resulting opportunity on DoIt will be the same and the potential volunteer will end up back at your website.
Once you’ve managed to create your account and paste in your DoIt API key it’s super simple from that point on and you’ll soon be sharing your opps to The Big Help Out 2024!
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