Category: News & Views Page 21 of 42

Champions of Europe, Champions of Volunteer Management…

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On 17th June 2020

In News & Views, Sport

…Champions of England?

All football fans are aware of the current quality of Liverpool FC – a team that won the Champions League earlier this year and looks well suited to win the Premier League now that football is returning.

But away from the pitch, they’re true champions of volunteering. The LFC Foundation has used TeamKinetic’s volunteer management system since May 2018, and we’ve seen first-hand how great the work they do is!

LFC Foundation, volunteers, volunteer management software, volunteer management system, volunteer management, TeamKinetic,

A bit of background info:

The LFC Foundation is the official charity of Liverpool Football Club. Building on the Club’s work in the community over the past 20 years, the charity was formed in 2010. The Foundation delivers 24 community programmes across their three impact areas; Wellbeing, Skills and Communities, every week.

We’ve loved helping the LFC Foundation recruit, retain, and manage their volunteers. We’ve even volunteered with them ourselves! You can find all our LFC Foundation blogs by going to this link.

LFC Foundation, volunteers, volunteer management software, volunteer management system, volunteer management, TeamKinetic,

Liverpool FC dedicating so much time and energy to their foundation volunteers is admirable. Now, of course, other clubs have foundations and recruit volunteers, but do they see it as a focus? It appears that most do not. The work done by the Liverpool FC Foundation gives people from all walks of life a chance to do what they love – play football. When we volunteered there in August, it was great to see how happy everyone was. That happiness was mostly made possible by the LFC Foundation staff and volunteers. We salute you!

A quick look into Premier League teams tells you that not many other clubs place such a focus in their volunteer programmes. In fact, LFC might be the only ones investing in a volunteer management system for their foundation. Is this because other clubs don’t see volunteering as a focus? We hope not! We prefer to believe they just aren’t aware of the benefits of having a volunteer management system yet.

Let me tell you about the benefits of a volunteer management system

Oh, here we go. Another company trying to sell something. While, yes I am trying to sell you something, I’m also trying to save you countless hours and effort you already waste on your current volunteer management processes.

First of all, volunteer management systems help you recruit volunteers more easily. When they sign up to your system, they’ll see all active volunteering opportunities instantly. Beats sending your contact details into an abyss, doesn’t it?

Secondly, a volunteer management system can aid volunteer retention rates. The system will display all ongoing volunteering opportunities, even allowing you to invite volunteers you think will be interested. Meaning that they won’t have to wait for you to contact them about the opportunities your club is hosting. This is likely to encourage your volunteers to keep on volunteering with you for a long time.

Finally, any good volunteer management system should make managing your volunteers a piece of cake. With the ability to communicate with all volunteers through a chat room, create groups, and analyse your volunteers through our reporting features, our volunteer management system should give you all the tools you need to become a champion volunteer manager – and make your life easier!

Want to become a champion too?

Here at TeamKinetic we can help with all your volunteer management needs. Go to our website to create a demo site – it’s completely free! You can also call us on 0161 914 5757 with any questions.

Don’t hesitate to reach out on social media, you can find us on Twitter, Facebook, and LinkedIn. You can also go to our YouTube channel to see some examples of the features we have to offer and some of the people we already work with.

How Volunteers Are Tackling COVID-19

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On 5th June 2020

In COVID-19, News & Views

Think back to New Year’s Eve, 2019. Did you make resolutions?
When you pictured 2020 what did it look like? I’m not sure anyone could have predicted what we’re living through right now.

Despite living in such unpredictable circumstances filled with loss, there are still good things happening out in the world. In particular, I want to talk about COVID volunteers – especially during Volunteers’ Week 2020.

Helping Their Communities Through Crisis

The most common form of volunteering recently has been deliveries. Delivering food parcels to those who are most at-risk is a great way volunteers have been helping their local communities. 

A further example of volunteers providing basic necessities comes from Compassion London. They’re a group of professional chefs and volunteers who worked out of Wembley Stadium to provide meals for thousands of local people. 

A little closer to home for us, The Bread and Butter Thing operates across Greater Manchester. The service redistributes surplus food from supermarkets and manufacturers to people on low incomes – the number of people using this service has risen greatly as a consequence of COVID-19.

Volunteers have also been called upon to ‘befriend’ members of their communities. The scheme pairs volunteers with someone who is alone in isolation. This tackles loneliness which is especially prevalent right now due to lockdown rules.

The key to finding a cure?

Scientists across the world have proposed that human trials could be introduced to test a vaccine quickly. These trials would involve volunteers, and while there are many dangers involved, it could help provide a cure much sooner.

Volunteers would have to be fairly young (mid-twenties) and in good health to apply for the trials. Knowing the potential risks associated with the Coronavirus, volunteers for the trials would be doing an incredibly selfless act.

Want to help?

For anyone considering face-to-face volunteering, you must ensure you are fit and healthy to do so. You can access the latest government advice relating to COVID-19 here. To find local volunteering opportunities, contact your council or simply do a quick ‘volunteering opportunities near me‘ internet search.

You can also search for existing opportunities near you with TryVolunteering.

What have TeamKinetic done to help?

We started offering our volunteer management system free of charge for the duration of the pandemic to help organisations recruit larger numbers of covid volunteers. Furthermore, we created a whole new community tasks dashboard to make it easier for covid-specific tasks to be created and completed. It is our hope that more people are involved with volunteering than ever before!

Find out more about our work through these blog posts:

We Need to Dream of the Perfect World

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On 3rd June 2020

In News & Views, Press Releases

Take a moment to picture your perfect world, to dream………….Compare that image to what you perceive right now. I suspect it feels different from your perfect world. We wanted to take some time to reflect on what is happening right now, and talk about how what we all can do to make a difference.

This week marks National Volunteers’ Week in the UK, which would usually be a great cause for celebration here at TeamKinetic, as it is a celebration of what can be achieved when people come together. However, this year, this has been overshadowed by the news from America. Yet again, we see the ugly spectre of racism raise its vile head, in the terrible murder of George Floyd by the Minneapolis police. Graphically captured on video and shared a billion times across social media. This shocking scene has put into motion a series of events that look set to rock the world.

Our challenge is how do we plot a course through these terrible events and come out of the darkness to stand together united and stronger, how do we make our dream of a more fair and equitable society for all people, no matter their colour, race, sexual orientation, come true?

Be the change you want to see in the world!

What does it take to build a healthy community? A community operates on some basic fundamental ideals. You need to share beliefs by which you will all choose to live. To do this there needs to be a level of trust between the members. Individuals respect the rights and beliefs of others even if they are different from their own. Individuals have a responsibility to their community to do what is necessary to ensure the beliefs of that community are upheld.

Communities, like families, support and help one another. They don’t always agree on everything, they sometimes have significant disagreements about how to do things, but with effective leadership, trust and respect they can achieve things which seem quite impossible.

Tribalism, partisan politics, popularism, and a rampant misinformation engine are forces that divide society. So now, more than ever we need to make the impossible, possible. To take this dreadful incident and use it as a driver for positive change. No matter your ethnicity, religious or political beliefs, we’re all members of one community, the human race, and if we are to all live together we must all be willing to accept and respect one another.

Each and every one of us has the ability to make a difference, to be a better member of our community. We must take personal responsibility for our actions, its not enough to do nothing, to stay silent. Community is not passive, you need to proactively work for your beliefs and to make your world the place you want to live. It will not be easy, there will be failure and argument, but if you believe in the dream we started this blog with we must all accept our responsibilities.

Be vocal, be organised, but remember. You can’t solve violence with violence

Real change takes time, it requires many millions of people to generate inertia, to vote for politicians that offer hope not hate, that offer a progressive choice not the status quo. This message is not just a hashtag or a social post. Real change, the kind that lasts for generations must be built on a bedrock of a change in peoples beliefs and values. We must all be more vocal when we see discrimination in any form, we must call it out for what it is, as saying nothing is as good as supporting it. We must look at how we support those who have dedicated their lives to fight discrimination.

Support – Ways You Can Help

Educate – Understanding Racism in America

People are angry. We are seeing violence, born of frustration and fear, but violence can not be the only option, it can’t be the default response, as it will only lead to more fear and more violence. Instead, we need organisation, action and a new community built on the shared beliefs of equality.

Spirit of Volunteering

2020 has been full of lessons about what people are truly capable of, both the good and the bad. We began lockdown by working together and looking after one another, with a pandemic still hanging over all of our heads, we must continue to look after each other through taking responsibility for our own actions. Volunteering has helped massively during this health crisis and is an amazing example of what people are willing to do. I hope we can take similar lessons from the COVID-19 response and use that same energy to make the world a little better for all minority people. Volunteering, getting involved, doing your bit, being an engaged and proactive member within your community, charity, education, sport or health group. It doesn’t matter what it is as long as we continue to unite and work together our dream may one day come true.

We are all one race
The Human Race

TeamKinetic want to live by the same values we have discussed here. We want to support the type of organisations that are trying to make the world a more equitable place to live. That is why we are offering the use of our service for FREE for any community group for 6 months that can demonstrate how their work will help address these inequalities. If you would like to take advantage of this offer please contact the team here 

The Community Fund

By

On 2nd June 2020

In Community, Funding, News & Views, Volunteer Management

We know that the world feels a little uncertain right now and for many of our customers and users, there is significant unease about how they will be able to fund some of their services during this crisis and beyond.

So when we hear of a potential funding source we like to try and share that information with our customers and users. The Community fund has been around for a long time and is a tried and test source of funds for community organisations of all sizes.

They are prioritising funding for communities affected by COVID-19 with a new £200 million fund.

Prioritising projects and organisations supporting communities through the COVID-19 pandemic. To apply for funds click the links below:

Apply for funding under £10,000 

Apply for funding over £10,000

What types of projects they can fund 

The Community Fund want to fund activities supporting people and communities affected by COVID-19.  They are prioritising:  

  • organisations supporting people who are at high risk from COVID-19
  • organisations supporting communities most likely to face increased demand and challenges as a direct result of COVID-19
  • organisations which connect communities and support communities to work together to respond to COVID-19.  

Anyone who applies for our funding needs understand the Community Fund safeguarding policy. If you have any questions, get in touch with the Community Fund.

If you know of other sources of funding that might be of benefit to our other TeamKinetic users and would be happy to share that information please feel free to get in touch and we will do our best to share that information.

Responding to a Global Pandemic: The TeamKinetic Way

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On 27th May 2020

In COVID-19, News & Views

The COVID-19 pandemic has been at the centre of our lives for the past few months. As the chaos begins to settle (slightly), we thought we’d take the time to reflect on our response to the virus. 

Let’s go back to the 17th of March. Following new advice from the government to cut all non-essential contact with others, TeamKinetic closed our office and made the switch to working from home. 

Business as usual?

Being a provider of volunteer management, we had to wonder whether volunteering could even continue if people were being told to stay at home. However, there were at-risk people out there who were in need of medical supplies and food.

The biggest question we had was how exactly we could help these people in a safe way for both those who were at-risk and the volunteers. We not only had to consider the physical safety of everyone involved, but also the safety of their personal data.

We quickly set to work developing a new system that would connect volunteers wanting to help in their community with people who were in need of help.

New Features Developed

  • A new simpler, customised home page for organisations to let their volunteers know what their options and opportunities are during the COVID pandemic
  • Brand new community task feature set that allows for the creation, assignment and management of community requested tasks for vulnerable and at need individuals
  • API for the community task management
  • Progressive Web App for volunteers to search/find/join and complete community tasks
  • Volunteer ID card and QR code for the community task app users
  • Chat between the assigned volunteer and organisation admins
  • Push notifications

New Hardware and Infrastructure

Furthermore, we were anticipating spikes in traffic as various announcements were made so made some internal changes to help manage these spikes.

  • Transferred community task load to AWS elastic servers
  • New Google map management and capacity (for directions and geo location)
  • New logging and monitoring installed to check capacity and demand in near real time

Overall, with the new system changes it is now easier and faster to create volunteering opportunities (now called tasks). We believe this significantly helped combat the chaos felt by volunteer managers in the early stages of the pandemic.

Next, we had to find a way to make all our current users aware of this system while also targeting organisations that we thought could benefit from using it.

Creating awareness

The enterprise version of the system is entirely free of charge for the duration of the pandemic. By offering this extended trial period, we hoped as many organisations could get their own systems up and running to spread the positive influence of volunteering as much as possible!

We also hosted a string of webinars showing how to use the system. This allowed viewers to interact with our developers, ask questions, and raise any concerns they had. This seemed to be very beneficial for both us and our customers. It was great to hear from people directly, especially if the comments were full of praise!

You can read all our blogs related to the COVID pandemic by clicking here.

What’s next?

The system is being continually developed to meet the needs of our customers and make the volunteer management process as easy as possible. It’s also important to consider how the system can be used in a post-COVID world. Which is hard to imagine right now! The activities done by these volunteers don’t have to be confined to this pandemic, they can be done at any time. We believe that the kindness shown by these volunteers to help the more vulnerable members of their communities should be the norm across society.

Why can’t we continue to help each other on a daily basis?

Want to try it for yourself?

If you’d like to see how the TeamKinetic system can help you recruit and manage volunteers during COVID and beyond, check out our website to get started with a free trial.

COVID Task App – Development continues apace

By

On 6th May 2020

In Application Features and Tutorials, News & Views, Technical Updates

We are delighted to see more organisations decide to use our COVID community task app and we recently zipped past the 2000 completed task mark.

We have been responding to feedback and continuing to develop the application and functionality; the most recent additions are showcased below.

Remember if you want to enable the COVID community task features you can do this at anytime from your super admin options menu.

Push Notifications

Users of compatible devices and browsers will now receive push notifications when new tasks are created or when any actions that concern them directly are performed; task application updates and new task chat messages. Unfortunately, Apple iOS devices do not offer support for push notifications via progressive web apps. Apple iOS users will continue to receive notifications via email when their task status changes or chat messages are sent.

Password Reset

Volunteers can now reset their password directly from the app. They can enter their registered email address and will be sent a PIN which they can enter directly into the app and generate a new password.

Photo Upload

When logging in, if the volunteer does not yet have a profile picture uploaded, the app will ask them to upload one.

The volunteer can change their profile picture at anytime by tapping on the current photo.

ID Card and QR Code

We have added an ID card to the volunteer app so that if challenged when outside the volunteer can show some evidence that they have a valid reason for leaving their home. The included QR code when scanned confirms the volunteers photograph and current status.

Repeat Tasks

A volunteer can now enter a repeat task when completing an existing one. So if the recipient asks the volunteer if they can come back next week, they can record it and you can track it just like a regular task that you have added.

All the task details will be replicated, except the date and time and auto assigned to the volunteer.

Target Completion Date Shown

The target completion date is now shown on the assigned task list without having to tap to show the task details.

Stronger Together CIMSPA

By

On 29th April 2020

In News & Views

TeamKinetic is proud to announce that we are working together with CIMSPA- the Chartered Institute for the Management of Sport and Physical Activity.

Like many working sectors across the UK, the sports and physical activity sector has also been hugely affected by COVID-19. With all gyms, sports and leisure centres being closed due to the pandemic. This has created many uphill challenges for the 500,000 workers in the sports and physical activity sector.

The Challenge

The task of keeping the UK physically active and healthy has never been more crucial. Although we are faced with self-isolating, social distancing and many other sanctions in our daily lives, doesn’t mean we can’t all stay healthy.

We share the same ambition as CIMSPA of being versatile in these difficult times to aid the sector to keep the UK active. Therefore we have offered CIMSPA our support in the form of our Advanced volunteer management software – built for COVID-19. We hope by becoming a CIMSPA supporter we will be able to help some of the 500,000 workers affected by this pandemic and help those stay active and healthy along the way.

Read more below on what CIMSPA is doing as part of their Stronger Together campaign

CIMSPA launches Facebook group to provide support for the sector during the Covid-19 crisis

CIMSPA launches digital hub to support the sector during the coronavirus (COVID-19) crisis

For more information on how TeamKinetic can help your organisation

Visit: TeamKinetic.co.uk

Call us on: 0161 914 5757 

Email: info@teamKinetic.co.uk

TeamKinetic wins TechForce19 Award COVID-19

By

On 24th April 2020

In Awards and Prizes, News & Views

TechForce19 was developed as a call to action for all innovators who have the technological ability to be able to supply the elderly, vulnerable and those self-isolating during COVID-19.

The competition saw over 1600 entries who felt their technology could help to combat this pandemic challenge. We are very proud to announce that TeamKinetic has been shortlisted as one of the 20 companies who will receive the £25,000 to test their technology to help with the response to COVID-19.

TeamKinetic aim to use their volunteer management software and their new COVID-19 related volunteer management features to optimise staffing in care and volunteer sectors. This will be achieved by deploying TeamKinetic with 3 of our new customers, The Royal Brough of Greenwich, Halton & St Helens VCA and Groundwork working in partnership with Barnet Council. The application will be used in the recruitment and training of volunteers into non-clinical roles at a local level and providing essential services that people in isolation need.

TeamKinetic is already used across the UK with over 145,000 volunteers using the system and is used to power the national system Volunteering-wales.net on behalf of Wales Council for Voluntary Action (WCVA). So this award feels like a nice acknowledgement of the hard work that has gone into developing TeamKinetic into the simple to use platform it is today, over the last 10 years.

In preparation for taking on the TechForce19 challenge, TeamKinetic has been working with their existing partners to look at the specific requirements that have been created due to the pandemic. Partners like Manchester City Council and Glasgow Life have all played a key role in helping TeamKinetic respond to the crisis and to push our engineering teams to do some amazing work in response.

Read all about TeamKinetic and the other winners here

https://www.gov.uk/government/news/digital-innovations-tested-to-support-vulnerable-people-during-covid-19-outbreak

TechForce19 is an initiative being run on behalf of:

NHSX is one of the largest health and social care transformation programmes in the world, created to deliver technology that staff and people need. With the aim to utilise technology in the most efficient way possible in order to reduce stress on our NHS workforce. 

AHSN connects the NHS and academic organisations, local authorities, the third sector and industry. They focus on improving outcomes for patients through innovation and technology.

PUBLIC is an organisation which aims to breach the gap that smaller start-up technological companies struggle to overcome themselves. Many small start-up organisations have made progressive headway in innovative technologies which have the potential of helping many people. However, they struggle with the initial start-up when connecting to the right people, like the governments and local authorities. 

For more information on how TeamKinetic can help your orgainsation.

Start your FREE Trial : TeamKinetic 

Call us on: 0161 914 5757

Email: info@teamkinetic.co.uk

Why You Should Be Customising Your Volunteer Registration Emails

By

On 24th April 2020

In Application Features and Tutorials, TeamKinetic Features, Volunteer Management

Did you know that you can customise your TeamKinetic system’s volunteer registration emails? Changing the first email your volunteers receive can be a big step in improving your volunteer management. 

How do I change the registration email?

Go to the Admin Settings Cog → Customise Emails

Find the ‘volunteer registration’ email and click ‘Edit’. 

You can now edit the default text and style it accordingly. When you click on the blue buttons on the right, a placeholder will be added to your text, and when sent, that placeholder will be replaced with the appropriate text; in this case you can use placeholders for your organisation name, organisation contact number, the volunteers email address, and a login link for the volunteer to follow.

What changes should I make?

  • That first email after registration should layout the next steps you want the volunteer to take. For example, this might be to upload a photo and a piece of ID. You could also direct them to the Resources & Help, where all the documents in your document hub are available, if your volunteers require extra information after registering.

 

You can alter options regarding volunteer photo/ID uploads via the Admin Settings Cog → TeamKinetic Options → Everything Else.

Volunteers can easily access these things through the left-hand-side menu on their dashboard.

They should go to the underlined tabs to upload a picture, ID, and view the document hub (in that order).

 

  • You can also add links to various areas of the system for easy access and attach files to the email. For example, you could share the link to take them straight to a search for COVID-19 related opportunities. This will help highlight ways volunteers can help their local communities.
    You can find your shareable link to all COVID-19 opportunities on your admin homepage: 
  • If necessary, make sure to tell new volunteer about inductions, DBS and ID checks when they first join to allow them to get started with you as soon as possible.  As an admin, you can keep track of DBS checks via Volunteer Management → Criminal Checks as well as visiting a volunteer’s profile directly via Volunteer Management → Search Volunteers. 

  • You could also customise the ‘joined opp’ email that is sent when a volunteer joins their first opportunity to let them know what you want them to do next. Perhaps explaining the keywords used on the site, such as sessions, the different opportunity types, and how to log hours. 

What else can I do to get volunteers started?

  • Switching on text messages is another great way to keep in contact with your volunteers. Text messaging can be switched on by going to the Admin Settings Cog → TeamKinetic Options → Notifications → Switch on Text Messaging. 
  • Building your Document Hub can also be highly beneficial to your volunteers. You can add documents, links and text for your volunteers and providers, e.g. a code of conduct or training manual for new volunteers.
    To access the document hub, go to the Admin Settings Cog → Document Hub 

Want more TeamKinetic tips?

Subscribe to our blog for more like this as well as other pieces relevant to volunteering and volunteer management. You can also follow us on Twitter, Facebook, and LinkedIn.

You can visit our YouTube channel to find further help navigating your system or call us on 0161 914 5757, we’re always happy to help you out!

How to Stay Safe Online During COVID-19

By

On 20th April 2020

In News & Views

During this pandemic our governments have told us to stay safe and stay inside, but what about staying safe online? It’s fair to say we’re probably spending a lot more time online recently. I mean, what else is there to do if you can’t leave the house? Whether you’re video chatting with friends, mindlessly scrolling through social media, or managing your volunteers from home, it’s important to stay vigilant online.

So what does this mean generally?

In short: be careful what new programmes/applications you use.
Do a little bit of research before you download and give personal details to a new app. Ask friends and family if they use it, consult trusted online sources and decide whether it can be trusted. 

Remember: even apps that seem to be trustworthy can fall victim to security breaches themselves.
House Party seemed to be taking the online video chatting market by storm until rumours of data surfaced. Although these rumours turned out to be false, their reputation as a safe app was ruined. Furthermore, Zoom, an application used for video chatting/conferencing was actually subjected to a data breach. The CEO of Zoom held his hands up in apology but it doesn’t reverse the damage done. 

If the phrase ‘too good to be true’ comes to mind, it probably is. 
A growing number of people are falling victims to social media scams. Fraudsters posing as good Samaritans hosting giveaways on Twitter are some of the the people most likely to trick you. A few examples can be seen in this article from Refinery. 

The ultimate way to stay safe

Passwords. Passwords are key. Having a variety of passwords for everything you use may seem tough – who has the memory capacity for that?! – but it could save you a lot of trouble. Besides, there are ways to keep track of all your passwords, whether it be a password-protected note on your phone, an app that keeps track of all your passwords, or going old school and writing them down somewhere.

So what does it mean for volunteer management?

Here at TeamKinetic we work hard to make sure all data is secure and we adhere to GDPR regulations. You may have seen our new COVID-19 community task dashboard for volunteering. With this, a new set of challenges arose: how could we give the personal data (like contact details and addresses) of people in need of help to volunteers without breaching their privacy?

Measures were taken to ensure that personal data was only given to volunteers after they’d been assigned a volunteering role, such as shopping for someone else or a simple phone conversation. If someone is not assigned to a task, they do not see the data and therefore ensuring the security of all involved. 

First of all, ‘Private Data’ can only be seen by site admins. This can be used to easily sort tasks in your own way.

‘Data Shown to Assigned Volunteers’ does exactly what it says in the title! However, it is important to note that this data is only shown to volunteers after they’ve been accepted on a task. This ensures that no private data is given to the public unnecessarily.

Finally, ‘Public Data’ is shown to all registered volunteers looking at the community task dashboard. It shows everything prospective volunteers will need to know, e.g. the time, date, and task. Furthermore, you can add boosted security measures here too, such as requiring criminal checks and approved ID.

How TeamKinetic Can Help

We will always try and provide you with relevant news through our social media channels, especially in situations like this. You can find us on Twitter, Facebook, LinkedIn, and YouTube.

If you want to help your community and require a safe, online method of volunteer management, you can use our system completely free of charge for the duration of the pandemic by going to our website and starting a free trial. 

If you have any questions or concerns, don’t hesitate to contact us via phone: 0161 914 5757 or email: info@teamkinetic.co.uk

We also have a few other blogs about volunteer management during COVID-19, you can read them by clicking the titles below.

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