The TeamKinetic Conference will take place on Wednesday the 25th September. We’ll be bringing together voices from across the third sector to discuss the latest hot topics from the world of volunteer management. You can get tickets now for just £10!
We have a great lineup of speakers for you, just click any name to find out more!
Dr Helen Timbrell: People and Organisational Development Consultant
Katherine Perrin: Social Impact Consultant
Liverpool City Region Panel
Janet Lewis-Jones: Investing in Volunteers Assessor
Claire Feeney: Senior Web Analyst at EMCode
Gethyn Williams: Non-Profit Development
The Agenda
(Subject to change)
Speakers
Dr Helen Timbrell
People and Organisational Development Consultant
The challenges we experience when looking to grow and develop volunteering within organisations are rarely “just” about volunteering, and yet often colleagues and leaders look to us as volunteering teams to “solve” these wider problems. In this session, Helen will reflect on her experience working in and consulting with organisations, and explore how we might get better at identifying and working through the wider system issues that might get in our way. Helen will advocate for volunteering leaders to take an organisational development perspective to their work and share some of the advantages of doing so.
Helen is a consultant, researcher and coach with a specialisation in strategic volunteering development and supporting volunteering leaders. Clients include Citizens Advice, Cats Protection, Scouts Association, Dogs Trust and SSAFA. Helen previously held the roles of Director of People and Organisational Development at Samaritans and Versus Arthritis. Prior to this, she was Director of Volunteering and Participation at the National Trust.
Helen’s PhD explored geographical variations in volunteering. In 2020 she published “What the bloody hell are you doing here?” research exploring the experiences of Black, Asian and Minority Ethnic volunteers in four organisations. She has an MBA, is a chartered member of the CIPD and holds an MSc in Coaching and Behavioural Change.
Find out more on Helen’s website and connect with her on LinkedIn.
Katherine Perrin
Social Impact Consultant
LEGO®SeriousPlay® is a unique, tactile way of exploring topics. The method encourages people to use metaphor – using the LEGO® bricks to build models that represent their thoughts and ideas. Highly accessible, democratic and gently playful, it’s a surprisingly powerful way to facilitate deep conversations and gain new insights on key issues. Its flexibility is one of its greatest strengths – you can use it for team-building and personal exploration, through to vision and values, strategy and impact.
Katherine brings nearly 15 years of charity management experience across corporate projects and operational/senior management roles (including volunteer management). She has a passion for supporting individuals and organisations to have better conversations and deliver greater impact. Her certification in the LEGO®SeriousPlay® method is the perfect complement to her wider work in facilitation, as well as being an Action Learning Set lead, mentor and certified coach in the for-social-good space.
Visit Katherine’s website, and connect with her on LinkedIn.
You can also listen to the podcast episode we recorded with her here!
Liverpool City Region Panel
Chris will host an exciting panel discussion with various key figures from our partnership across the Liverpool City Region. Claire Redford-Kerr and Lauren Jones will join us to discuss the impact of technology in enhancing collaboration between volunteer centres across Liverpool.
The Liverpool City Region Volunteering Orbit, powered by TeamKinetic, is a central place to showcase voluntary opportunities across the LCR, managed by the Volunteer Centres across Halton & St Helens, Knowsley, Liverpool, Sefton and Wirral.
Lauren Jones
Lauren serves as the Volunteer Centre Coordinator at Volunteer Centre Sefton (VCS). The Centre plays a crucial role in supporting the sector with all aspects of volunteering and collaborates closely with partners and other CVS organisations across the Liverpool City Region to promote and sustain volunteering in the area.
With over twelve years of professional experience in the sector, primarily as a Volunteer Coordinator, Lauren has been in her current role for two years. She is passionate about assisting organisations with volunteer infrastructure and is dedicated to continually enhancing the Centre’s offerings. On a personal level, Lauren has been involved in various forms of volunteering and fundraising since childhood. She currently volunteers with her Miniature Shetland therapy pony, Squirrel.
Claire Redford-Kerr
Claire is the Place-based Lead for Halton at Halton & St Helens Voluntary and Community Action. She leads on volunteering across the organisation, providing guidance and support to staff involved in place-based project delivery. Claire plays a key role in shaping local priorities by serving on strategic boards, partnerships, and networks within the Halton area.
Janet Lewis-Jones
Investing in Volunteers Assessor
Janet’s session will explore the importance of enhancing volunteers’ experiences through good practice. It will look at everything, from recruitment to exit, using the Investing in Volunteers framework and accreditation journey.
Investing in Volunteers (IiV) is the quality standard for all volunteer-involving organisations. It aims to improve the quality of the volunteering experience and to ensure organisations acknowledge the contribution made by volunteers.
IiV is a development tool that uses a quality framework to demonstrate best practice in volunteer involvement and management. The process will support you and your organisation with the development of your volunteer programme and highlight the effectiveness of your work with volunteers.
Details of how you can go through the accredited journey as well as information on the benefits of achieving IiV status can be found at Home – Investing in Volunteers
Janet Lewis-Jones has extensive experience in the criminal justice sector and with non-profit organisations. She worked briefly as a psychologist in the prison service before spending nearly two decades with a national charity, where she became the National Director of Operations, managing contracts worth over £12 million, 450 staff, and 2000 volunteers.
Since becoming a freelancer in 2004, Janet has advised and assessed various quality standards for not-for-profit organisations. She is a Registered Assessor for the matrix Standard, an Assessor and Lead Assessor for the Investing in Volunteers Standard, and has worked with the Volunteer Centre Quality Assurance (VCQA) and UK Community Foundations (UKCF) quality standards. Janet also holds an SFEDI-accredited Level 5 Certificate in assessment processes and practices.
Claire Feeney
Senior Web Analyst at EM Code
Claire will present an introductory session on Google Analytics 4 (GA4), focusing on how organisations and charities can leverage GA4 to gain deeper insights into volunteer engagement, identify popular content, and collect actionable data. This session is designed to equip volunteer managers with the knowledge needed to enhance their strategies and improve their overall volunteer management through insight leveraged from GA4.
Addressing the current challenges facing the third sector, including declining donations and volunteer numbers, Claire will help audiences to understand how GA4 can be used to gather critical data that can inform recruitment and engagement efforts.
Find out more about EMCode.
Gethyn Williams
Non-Profit Development
TeamKinetic’s new Digital in Volunteering Toolkit, developed with AVM members, is about to be launched. In this session, you’ll get an advanced look at its content and structure, as well as an overview of the key insights and points of learning for Volunteer Managers gained through its production. The purpose of the toolkit is to help Volunteer Managers adopt the digital tools and approaches that will best serve their needs, supporting a ‘growth mindset’ powered by digital innovation.
Gethyn provides strategic and operational support services to charities and non-profit organisations, helping them tackle challenges in order to grow and thrive. He has twenty years experience across the UK non-profit sector.
Find out more about Gethyn on his website, and connect with him on LinkedIn.
Stay tuned for more information regarding our speakers and agenda! But in the meantime..
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