Author: Rolf Herbert Page 5 of 18

A Strong Opportunity Can Increase Your Volunteer Retention Rates

By

On 23rd June 2020

In Application Features and Tutorials, Volunteer Management

Advertising an engaging volunteering opportunity is not always the simplest task. And often the clearest messages can become disfigured, resulting in your opportunity becoming less attractive to prospective volunteers. Below we’ve identified some examples of how to design and present a strong volunteering opportunity on your TeamKinetic platform. Each element has been streamlined to guide you through an on-brand TeamKinetic experience that is engaging and most importantly, eye appealing to your volunteers.

Where should your opportunity live

The most obvious place of all is your own website, for your prospective and current volunteers your website provides a safe and secure portal in which you can display your volunteering opportunities clearly for all to see. In turn, it will also allow you to easily collate data on the number of people viewing your opportunities page, by monitoring web analytics with Google Analytics.

Name your opportunity

Be clear and concise, over the years we’ve seen many volunteer managers fall victim to the mistake of over advertising their volunteering opportunity. The best practice would be describing the opportunity in its simplest form by using as few words as possible, for example ‘volunteer caretaker’. By over complicating simple roles with complex names will only off put your volunteers. You may also wish to add a location, contact email and phone number as these are the key details which your volunteer is likely to need straightaway.

Outline your opportunity

Now here’s your opportunity to say more, no pun intended… When writing your descriptions keep them short and sweet, whilst listing the main tasks the volunteers will be expected to do during the opportunity.

Why not offer an incentive? We’ve found from customer feedback that these make the opportunities more appealing to volunteers. For example, an incentive may be unlimited tea and biscuits or a free T-shirt. If we know anything about volunteers we know they love tea and biscuits.

Finally, summarise the benefits. In this part you will want to describe how this volunteering opportunity will bring your volunteer’s fulfilment. How will their volunteering efforts make a direct impact?

Be clear in your presentations of your opportunity, make key information stand out.

When and where?

These are the fundamental outlines which are absolutely necessary when creating your volunteering opportunity. Day, time and location will outline the commitment time frame in which your volunteers will have to make. Also if possible make clear what type of volunteering opportunity this is, event, ongoing or just a one-off.

Show off the good REVIEWS

Make your feedback visible, think of your feedback like your own personal catalogue of reviews. In a modern world filled with decisions, reviews offer simple and relevant guidance. Similarly to this, the feedback from previous volunteers will provide guidance to your potential volunteers, encouraging them to enjoy the same positive experience.

Call for action

Always leave some visible call to actions, these will encourage the volunteer to perform some form of action. Call to actions may be subtle but they are all nudging your volunteer to do one thing. And that’s registering on your opportunity.

Call actions can include

  • Social media sharing links
  • Document printing
  • Internal links (other opportunities, company website)
  • Register / Logging in options

 

Here at TeamKinetic we can help with all your volunteer management needs. Go to our website to create a demo site – it’s completely free! You can also call us on 0161 914 5757 with any questions.

Don’t hesitate to reach out on social media, you can find us on Twitter, Facebook, and LinkedIn. You can also go to our YouTube channel to see some examples of the features we have to offer and some of the people we already work with.

We Need to Dream of the Perfect World

By

On 3rd June 2020

In News & Views, Press Releases

Take a moment to picture your perfect world, to dream………….Compare that image to what you perceive right now. I suspect it feels different from your perfect world. We wanted to take some time to reflect on what is happening right now, and talk about how what we all can do to make a difference.

This week marks National Volunteers’ Week in the UK, which would usually be a great cause for celebration here at TeamKinetic, as it is a celebration of what can be achieved when people come together. However, this year, this has been overshadowed by the news from America. Yet again, we see the ugly spectre of racism raise its vile head, in the terrible murder of George Floyd by the Minneapolis police. Graphically captured on video and shared a billion times across social media. This shocking scene has put into motion a series of events that look set to rock the world.

Our challenge is how do we plot a course through these terrible events and come out of the darkness to stand together united and stronger, how do we make our dream of a more fair and equitable society for all people, no matter their colour, race, sexual orientation, come true?

Be the change you want to see in the world!

What does it take to build a healthy community? A community operates on some basic fundamental ideals. You need to share beliefs by which you will all choose to live. To do this there needs to be a level of trust between the members. Individuals respect the rights and beliefs of others even if they are different from their own. Individuals have a responsibility to their community to do what is necessary to ensure the beliefs of that community are upheld.

Communities, like families, support and help one another. They don’t always agree on everything, they sometimes have significant disagreements about how to do things, but with effective leadership, trust and respect they can achieve things which seem quite impossible.

Tribalism, partisan politics, popularism, and a rampant misinformation engine are forces that divide society. So now, more than ever we need to make the impossible, possible. To take this dreadful incident and use it as a driver for positive change. No matter your ethnicity, religious or political beliefs, we’re all members of one community, the human race, and if we are to all live together we must all be willing to accept and respect one another.

Each and every one of us has the ability to make a difference, to be a better member of our community. We must take personal responsibility for our actions, its not enough to do nothing, to stay silent. Community is not passive, you need to proactively work for your beliefs and to make your world the place you want to live. It will not be easy, there will be failure and argument, but if you believe in the dream we started this blog with we must all accept our responsibilities.

Be vocal, be organised, but remember. You can’t solve violence with violence

Real change takes time, it requires many millions of people to generate inertia, to vote for politicians that offer hope not hate, that offer a progressive choice not the status quo. This message is not just a hashtag or a social post. Real change, the kind that lasts for generations must be built on a bedrock of a change in peoples beliefs and values. We must all be more vocal when we see discrimination in any form, we must call it out for what it is, as saying nothing is as good as supporting it. We must look at how we support those who have dedicated their lives to fight discrimination.

Support – Ways You Can Help

Educate – Understanding Racism in America

People are angry. We are seeing violence, born of frustration and fear, but violence can not be the only option, it can’t be the default response, as it will only lead to more fear and more violence. Instead, we need organisation, action and a new community built on the shared beliefs of equality.

Spirit of Volunteering

2020 has been full of lessons about what people are truly capable of, both the good and the bad. We began lockdown by working together and looking after one another, with a pandemic still hanging over all of our heads, we must continue to look after each other through taking responsibility for our own actions. Volunteering has helped massively during this health crisis and is an amazing example of what people are willing to do. I hope we can take similar lessons from the COVID-19 response and use that same energy to make the world a little better for all minority people. Volunteering, getting involved, doing your bit, being an engaged and proactive member within your community, charity, education, sport or health group. It doesn’t matter what it is as long as we continue to unite and work together our dream may one day come true.

We are all one race
The Human Race

TeamKinetic want to live by the same values we have discussed here. We want to support the type of organisations that are trying to make the world a more equitable place to live. That is why we are offering the use of our service for FREE for any community group for 6 months that can demonstrate how their work will help address these inequalities. If you would like to take advantage of this offer please contact the team here 

New COVID-19 Task System Webinar

By

On 6th May 2020

In Application Features and Tutorials, COVID-19

Delivered by Steven Hall

TeamKinetic have been recognised by TechForce 19 as a technology provider that can help in the response to the COVID-19 pandemic. The following webinar is showcasing our new COVID-19 Task System, called the Community Task app – designed and made for COVID-19.

You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

COVID Task App – Development continues apace

By

On 6th May 2020

In Application Features and Tutorials, News & Views, Technical Updates

We are delighted to see more organisations decide to use our COVID community task app and we recently zipped past the 2000 completed task mark.

We have been responding to feedback and continuing to develop the application and functionality; the most recent additions are showcased below.

Remember if you want to enable the COVID community task features you can do this at anytime from your super admin options menu.

Push Notifications

Users of compatible devices and browsers will now receive push notifications when new tasks are created or when any actions that concern them directly are performed; task application updates and new task chat messages. Unfortunately, Apple iOS devices do not offer support for push notifications via progressive web apps. Apple iOS users will continue to receive notifications via email when their task status changes or chat messages are sent.

Password Reset

Volunteers can now reset their password directly from the app. They can enter their registered email address and will be sent a PIN which they can enter directly into the app and generate a new password.

Photo Upload

When logging in, if the volunteer does not yet have a profile picture uploaded, the app will ask them to upload one.

The volunteer can change their profile picture at anytime by tapping on the current photo.

ID Card and QR Code

We have added an ID card to the volunteer app so that if challenged when outside the volunteer can show some evidence that they have a valid reason for leaving their home. The included QR code when scanned confirms the volunteers photograph and current status.

Repeat Tasks

A volunteer can now enter a repeat task when completing an existing one. So if the recipient asks the volunteer if they can come back next week, they can record it and you can track it just like a regular task that you have added.

All the task details will be replicated, except the date and time and auto assigned to the volunteer.

Target Completion Date Shown

The target completion date is now shown on the assigned task list without having to tap to show the task details.

Stronger Together CIMSPA

By

On 29th April 2020

In News & Views

TeamKinetic is proud to announce that we are working together with CIMSPA- the Chartered Institute for the Management of Sport and Physical Activity.

Like many working sectors across the UK, the sports and physical activity sector has also been hugely affected by COVID-19. With all gyms, sports and leisure centres being closed due to the pandemic. This has created many uphill challenges for the 500,000 workers in the sports and physical activity sector.

The Challenge

The task of keeping the UK physically active and healthy has never been more crucial. Although we are faced with self-isolating, social distancing and many other sanctions in our daily lives, doesn’t mean we can’t all stay healthy.

We share the same ambition as CIMSPA of being versatile in these difficult times to aid the sector to keep the UK active. Therefore we have offered CIMSPA our support in the form of our Advanced volunteer management software – built for COVID-19. We hope by becoming a CIMSPA supporter we will be able to help some of the 500,000 workers affected by this pandemic and help those stay active and healthy along the way.

Read more below on what CIMSPA is doing as part of their Stronger Together campaign

CIMSPA launches Facebook group to provide support for the sector during the Covid-19 crisis

CIMSPA launches digital hub to support the sector during the coronavirus (COVID-19) crisis

For more information on how TeamKinetic can help your organisation

Visit: TeamKinetic.co.uk

Call us on: 0161 914 5757 

Email: info@teamKinetic.co.uk

TeamKinetic wins TechForce19 Award COVID-19

By

On 24th April 2020

In Awards and Prizes, News & Views

TechForce19 was developed as a call to action for all innovators who have the technological ability to be able to supply the elderly, vulnerable and those self-isolating during COVID-19.

The competition saw over 1600 entries who felt their technology could help to combat this pandemic challenge. We are very proud to announce that TeamKinetic has been shortlisted as one of the 20 companies who will receive the £25,000 to test their technology to help with the response to COVID-19.

TeamKinetic aim to use their volunteer management software and their new COVID-19 related volunteer management features to optimise staffing in care and volunteer sectors. This will be achieved by deploying TeamKinetic with 3 of our new customers, The Royal Brough of Greenwich, Halton & St Helens VCA and Groundwork working in partnership with Barnet Council. The application will be used in the recruitment and training of volunteers into non-clinical roles at a local level and providing essential services that people in isolation need.

TeamKinetic is already used across the UK with over 145,000 volunteers using the system and is used to power the national system Volunteering-wales.net on behalf of Wales Council for Voluntary Action (WCVA). So this award feels like a nice acknowledgement of the hard work that has gone into developing TeamKinetic into the simple to use platform it is today, over the last 10 years.

In preparation for taking on the TechForce19 challenge, TeamKinetic has been working with their existing partners to look at the specific requirements that have been created due to the pandemic. Partners like Manchester City Council and Glasgow Life have all played a key role in helping TeamKinetic respond to the crisis and to push our engineering teams to do some amazing work in response.

Read all about TeamKinetic and the other winners here

https://www.gov.uk/government/news/digital-innovations-tested-to-support-vulnerable-people-during-covid-19-outbreak

TechForce19 is an initiative being run on behalf of:

NHSX is one of the largest health and social care transformation programmes in the world, created to deliver technology that staff and people need. With the aim to utilise technology in the most efficient way possible in order to reduce stress on our NHS workforce. 

AHSN connects the NHS and academic organisations, local authorities, the third sector and industry. They focus on improving outcomes for patients through innovation and technology.

PUBLIC is an organisation which aims to breach the gap that smaller start-up technological companies struggle to overcome themselves. Many small start-up organisations have made progressive headway in innovative technologies which have the potential of helping many people. However, they struggle with the initial start-up when connecting to the right people, like the governments and local authorities. 

For more information on how TeamKinetic can help your orgainsation.

Start your FREE Trial : TeamKinetic 

Call us on: 0161 914 5757

Email: info@teamkinetic.co.uk

Parklife… More Like Quarantined Life!

By

On 14th April 2020

In COVID-19

Hundreds of festivals across the UK cancel due to the current pandemic. But how can festival suppliers utilise their resources to benefit the many organisations battling against COVID-19?

Festival season is over

Festival season this year is more than likely to be completely off, with few festivals still scheduled for late August and September. However, the likelihood of these events going ahead still remains slim. Festivals such as Glastonbury, Parklife, Radio 1’s Big Weekend and many more have been faced cancellation.

These events as you can imagine take months of planning and preparation, with venues, equipment and people to be organised. However, all that seems to have gone to waste, or has it?

Resources are not to be wasted

There is more to a festival than stage lighting and huge stands, but what equipment can actually be utilised from festival suppliers to help charities and local authorities during these unprecedented times? I’m not quite sure we can fight off COVID-19 with strobe lighting alone – although it would be quite a sight.

So what equipment can the NHS and charities make good use of?

You will be pleasantly surprised to hear that there is quite an extensive list: generators, furniture, comms equipment, tents and marquees, outdoor and indoor audio equipment, vehicles, medical equipment, heating equipment and the list goes on. Many festival suppliers even have access to services including security, medical services, traffic management, project management and much more.

What’s happening now?

Organisations which supply such equipment are now re-focusing their efforts. Their efforts are now refocussed on providing available equipment to local councils, charities and helping government initiatives. This supply of equipment to these organisations is desperately required and any organisation that can help should. Not to profit from, which many organisations have fell victim into doing, but to be forthcoming in their ability to help and improve the UK’s current situation.

How TeamKinetic can help

Joining the many organisations aiming to provide a service in which that supports charities, councils and the goverment battling COVID-19. We have further developed our services, incorporating new features purposley build for COVID-19. 

Introducing TeamKinetic Advanced – built for COVID-19 designed for you, all free of charge for three months. 

New Community Task Dashboard 

Our new fast implementing Community Task Dashboard, allows users to create COVID-19 related tasks quicker and easier.

It couldn’t get any more simple.

CREATE: COVID-19 related tasks 

ASSIGN: Volunteers to your created tasks or wait for your volunteers to assign themselves

APPROVE: Volunteer need approval before they have access to tasks details
COMPLETE: Wait for the completion of the task 

All New COVID-19 Volunteer Application

Volunteers simply sign in to your site on either desktop or smartphone, open the application and apply to the most recent COVID-19 related tasks. With lots of the same safety and safeguarding features that TeamKinetic has always had.

Volunteers can then keep track of their applied tasks in the ‘Tabs’ in the application. 

NEW: These are new tasks available for volunteers to help with

APPLIED: Volunteer can see their applied tasks waiting for approval from Admin/Provider

ASSIGNED: Volunteer has been approved, the volunteer can now see more details on the COVID-19 related task. Such as more sensitive information i.e. exact address. 

COMPLETED: Once completed tasks appear here for the volunteer’s personal record 

Gain access to all this for FREE

TeamKinetic Advanced – built for COVID-19

Overcoming COVID-19 as a Community

By

On 7th April 2020

In COVID-19

Volunteers are cementing their value in society. After the call for NHS volunteer responders was made by the government, five people per second enlisted to volunteer.

Volunteers from across local councils and community groups have not been shying away from COVID-19. In fact, they have more than risen to the occasion, by offering their support to those most vulnerable and keyworkers – despite the increased risk of being exposed to COVID-19 themselves.

The community at the heart

Communities and councils have been working together throughout COVID-19 in order to provide help to those most at risk. Since the start of the virus 2,700 grassroots groups have formed with a total of 2.5 million group members – these figures are increasing daily. Volunteers in the community have signed up to these groups to help deliver food and amenities. Figures like this really show the power of human resilience and determination to make the world a better place even in the darkest of times, which we find ourselves in now.

Find volunteering groups near you

For prospective volunteers who are seeking roles in their local community, it would be well worth your while looking at Covid-19 Mutual Aid UK.  This organisation has been responsible for coordinating the many volunteering groups which have risen all across the UK. Their website displays a map which contains various known local volunteering groups. The site also allows you to add your own volunteering group by connecting your own group’s social media channels and website. 

Clap for our NHS workers

#ClapForOurCarers was a brilliant community effort from all across the UK. With people showing they’re appreciation for those working non-stop during this pandemic, with masses of applause from balconies, gardens, front doors and windows.

Common uncertainties facing communities

Despite many communities having many enthusiastic volunteers, some uncertainties still lie when volunteering during this pandemic.

Firstly, you can leave your house to volunteer to provide help to those vulnerable, providing volunteering can not be done from home. But if you fall into the high-risk category, being over 70 or having health conditions please try to find volunteering opportunities from home via the computer or telephone.

You haven’t got to be a superhero to help out so don’t be afraid of not knowing what to do at first. But at the same time don’t feel pressured to volunteer, it is optional and you should only volunteer if you want to.

You don’t even have to sign up to anything to be a good person, you could easily keep an eye out in your neighbourhood. Perhaps you know of an elderly person who lives around the corner, it wouldn’t hurt for you to check if they’re ok. Or maybe an NHS worker lives nearby and doesn’t have time to get food in for themselves after work, perhaps you could grab something for them while your shopping yourself? These little things may not seem like traditional volunteering but you are making a difference and having a positive impact on someone else’s life with nothing in return, so maybe you can volunteer without even knowing.

Stay safe, stay positive we can overcome this together

How to effectively promote COVID-19 volunteering

By

On 19th March 2020

In Application Features and Tutorials, News & Views, Policy and Operations, Press Releases

TeamKinetic have added an entirely new set of roles and functions we call COMMUNITY TASKS to help our customers get volunteers to those people that need it most in the community. There is also an associated app for mobile!

https://teamkinetic.co.uk/blog/2020/04/08/faq-new-covid-features/

Communities across the country are already starting to rally in support of each other during this pandemic.

We’ve put together a video and step-by-step instructions below showing how to promote your COVID-19 related opportunities.

1 – Add tags and descriptions to your COVID-19 related opportunities.

In order for volunteers to find COVID-19 related opportunities you will need to have a way of identifying those opportunities in the system. You can do this by either making sure the opportunity title includes a key words like; covid, virus, corona, or pandemic, or add the words as TAGS to the opportunity. 

Either of these solutions will allow the system and volunteers to be able to search and find the related opportunities via the normal search bar.

When you login you’ll find your custom search link in the COVID-19 notification bar. You can distribute this link via email and on your social media posts and when clicked will go straight to the COVID-19 search results.

2 – Add An Event Called COVID-19

An event is just a group of opportunities which have something in common.  By adding a specific event name, that event will show at the top of the volunteers search results.

To use this method you will need to create an event called ‘COVID-19’ and EDIT your opportunities and mark them as PART OF A LARGER EVENT

3 – Email all volunteers about COVID-19 related opportunities

We have added a button at the top the dashboard when you login as admin:

This button will automatically email your volunteers a list of all virus related opportunities (email shown below).

If you would like to only email specific volunteers then you can email the special link shown when you login as administrator.

When clicked this link will go to the COVID-19 search results.

Further help

If you have trouble setting any of this up, please open a support ticket and we’ll try to help.

Stay safe.

Managing Volunteers During The COVID-19 Pandemic

By

On 16th March 2020

In COVID-19, Volunteer Management

Even if you haven’t seen the lastest news or attempted to buy hand sanitiser recently, you may have noticed a decline in volunteer participation, and that pasta and toilet roll are now worth more than GOLD!

Keeping your volunteers volunteering and coming to sessions can often be challenging. During a virus pandemic, it’s sure to make that job even harder. In this blog Teaminetic aims to give some practical advice to keep your volunteers volunteering.

Reassure

Reassurance will be key. The message to volunteers should be to not panic, that volunteering should be proceeded as normal unless specific advice is received. During this time you may need a higher level of communication between yourself and your volunteers. Clear communication will help to remove the anxiety that volunteers may be feeling, and help you restore confidence through reassurance that you are doing everything possible to reduce risk.

Prepare

Preparation is key, and following a few simple rules will help.

  • Assuring hand sanitizing stations are filled and available
  • Surfaces that are regularly used have been cleaned, countertops, doorknobs etc.
  • Asking politely that anyone who isn’t feeling well to not attend sessions.
  • Provide disposable wipes so that commonly used surfaces like keyboards, remote controls, desks etc can be wiped down by volunteers before each use.
  • Enable micro-volunteering or volunteering from home.

Notifications

Keep volunteers up to date with the latest news from your organisation, via newsletters, emails, texts and social media channels. A lot can happen in 24 hours as we’ve previously seen. The fluid situation could mean that sessions or events might need to be cancelled at short notice, so try to keep your volunteers informed.

Volunteering from home

There is a high probability that people could be asked to work from home. If, or when, the government issues these measures, perhaps your organisation could adopt virtual or micro-volunteering in order to maintain volunteer involvement.

Micro volunteering involves low commitment action towards a cause. Micro-volunteers can choose how and when they volunteer, providing they have access to the internet via a laptop, tablet smartphone etc.

Micro-volunteering opportunities could involve.

  • Signing online petitions
  • Writing blogs
  • Re-tweeting and posting relevant content on Facebook and Twitter.
  • Providing feedback on marketing materials.
  • Creating Facebook Live meetings or Google Hangouts meetings.
  • Getting creative by generating material for upcoming events.

Micro-volunteering and virtual volunteering will not replace traditional volunteering. However, during COVID-19 it maybe your best option in order to maintain engagement and stay tuned with your volunteers.

In the meantime

What can we all do to help prevent the spread of COVID-19?

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Put used tissues in the bin.
  • Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available. Remember to wash your hands for 20 seconds, whilst singing God save the Queen (Other songs are available).
  • Try to avoid close contact with people who are unwell.
  • Clean and disinfect frequently touched objects and surfaces.
  • Refrain from touching your eyes, nose or mouth if your hands are not clean.

Stay positive, remain calm and don’t worry, there’s enough toilet roll for everyone…

Further reading sources

TeamKinetic Volunteer Management

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