TeamKinetic

Build better volunteer communities with FREE volunteer management software

TeamKinetic’s Release Protocol

I thought it was time to codify our release protocol, it has changed a bit over the years but is now pretty consistent so I thought I would share it.

We have a target of two major releases a year and two more interim releases between those. We aim to have a major release point in Q1 and then a further major release point in Q3 with an interim release point in Q2 and Q4.

Interim Releases

Interim releases usually consist of non-urgent bug fixes, small interface upgrades and corrections and not new functionality. Major release points will potentially have new functionality and new UI/UX layouts, and perhaps entirely new sections and methodology.

Interim releases will have a cut-off date for new tasks approximately 4 weeks before release date. This gives us four weeks to complete all the outstanding tasks then enter the testing phase and the subsequent iterations. A week before release we will produce some communications if we think there are changes that will impact our users or alter their workflows. We will offer all our users a chance to try out the release via our beta application. We will attempt to incorporate any minor feedback before the release date, or push back the release date by a maximum of 14 days in order to address the feedback correctly. If any major issues or feedback is received we may decide to draw back from the release, work on the new changes and rollup the interim release into the next major release.

Interim Release Schedule

Weeks 0-8

During this period we will collect and collate all bug reports and new feature requests and decide which are to be included in the interim release.
Work will begin immediately on making the required changes and updates to the beta version.

Week 8

No more new bug fixes or changes are accepted for this release (emergency bugs are handled differently and fall outside the scope of planned upgrades).

Weeks 8-10

Work continues on completing tasks and testing

Week 10

Comms are sent and customers are invited to use the beta site and feedback with their experience and questions.

Week 11

Any feedback is incorporated and tested it possible

Week 12

Any tasks that have not been possible to complete are moved to the next release
Final comms are produced if necessary and the release is scheduled for the end of the 12th week.

Major Releases

Major releases are similar but the cut off date for new functionality is quicker as it will take longer to design, build and test fully. The cut off date is increased from 4 weeks before release to 8 weeks before release. This to allow for a longer period of testing by ourselves and the customers in order to enable us to capture and act on more feedback on potentially large changes.

Major Release Schedule

Weeks 0-4/h5>
During this period we will collect and collate all bug reports and new feature requests and decide which are to be included in this release. This will usually entail at least one major change.
Week 4

No more new bug fixes or changes are accepted for this release (emergency bugs are handled differently and fall outside the scope of planned upgrades).

Weeks 4-7

Work continues on completing tasks and testing

Week 7

Comms are sent and customers are invited to use the beta site and feedback with their experience and questions.

Weeks 8-10

Any feedback is incorporated and tested it possible

Weeks 11-12

Any tasks that have not been possible to complete are moved to the next release
Final comms and support material is completed and distributed and the release is scheduled for the end of the 12th week.

Normally we would expect to add a higher volume of small changes to the interim releases and less, but more impactful changes to the major release.

This schedule can not always be followed and it may be necessary to only have one major release in a year and on occassion there are only interim releases as no major new functionality has been added.

Releases are numbered using the regular convention;
1.2.3
^ ^ ^
| | |————— Minor revisions, spelling corrections etc
| |—————– Minor function changes or additions etc
|——————- Major function changes, UX/UI changes etc

An interim release would increment the last or second digit, a major release would increment the second or first digit. At the time of writing we were on TK v1.0.1 (after a major change from our old releases it was decided to reset the version numbers to 1.0.0). Our next release is scheduled for August and will be v1.1.0.

Whats the big deal about volunteer management software

Using volunteer management software can simplify the management process and allow volunteers and providers to focus on the bigger picture.

For years volunteers have dedicated their time to help organisations in all areas; youth work, teaching, befriending, sport, you get it, the list goes on!

Volunteers put in tremendous amounts of effort and passion into what they do for the community. Volunteers give up their time for a multitude of reasons like;

  • Change and impact the lives of others in a positive way.
  • Become part of a community with a shared goal.
  • Help those less fortunate than they are.
  • Provide help to a charity that once helped them.

Volunteers in Action

We occasionally forget the generosity of volunteers. The number of hours they dedicate to helping others can sometimes go unnoticed. It is important for us as a community to be aware of peoples achievements. From the world-class events to small community get-togethers. all the inspiring stories can remind us of the real reasons we volunteer, and why it is so rewarding.

Why Do I Need Volunteer Management Software?

Before delving into volunteer management software benefits here are some quick facts and figures:

  1. The proportion of young people volunteering (16-24) have increased, with them being twice as likely to have volunteered for a charity in the last 4 weeks.
  2. An estimated 21 million people in the UK volunteer at least once a year, contributing around £24bn to the economy.
  3. Fundraising charity events have increased by 700% since 2007
  4. Volunteer supported events across the UK are held at over 10,000 venues.

Whilst it is fantastic to see the sector grow rapidly, the resulting demands on volunteer managers becomes greater and will require them to adapt.

Operating a modern volunteer programme manually or using spreadsheets and in-house tools often leads to time being monopolised by administrative work, rather than developing the programme. A manual system cannot support an increase in volunteer sign-ups for opportunities as the process and response become prolonged.

Volunteer managers face the challenge of creating and maintaining a digital volunteer platform and embracing the possibilities that 21 million volunteers offer. This is where a volunteer management system excels, allowing volunteer managers space and time to grow their programme and communities instead of micro-managing the process.

Volunteers want to be connected with what is happening in their community, know what their commitments are, and keep track of their achievements. Volunteers value text and email reminders of their sessions and regular updates about new opportunities. They enjoy connecting with other volunteers and want to be empowered to find and choose their own opportunities.

Volunteer managers want to be able to advertise and promote their programmes. They want to get up to date figures and KPI reports to support their programme and grant applications, communicate effectively with ever increasing numbers of volunteers. As well as, gaining real insight into the effectiveness and impact of their programme.

This is simply not possible with a manual approach. Good volunteer management software should allow the volunteer managers and volunteers access to all of the above at a reasonable cost whilst freeing up the managers to grow and improve their programme.

Why TeamKinetic Volunteer Management Software?

If you decide you do need a volunteer management system there are plenty to choose from so why choose TeamKinetic?

In a nutshell; it’s FREE, it’s powerful, it’s user-friendly, it’s trusted and it works!

The simplicity of the system enables volunteers from 9 to 90 to get on and get volunteering with little or no intervention required from the managers and coordinators. TeamKinetic comes with a variety of user-centric features including;

  • Logging hours and achievements in a downloadable volunteer profile.
  • Searching for opportunities, events and roles in their area or further afield.
  • Direct communication channels to the opportunity providers and other volunteers on the opportunity using Chatter.
  • Following favourite opportunity types and providers to get notified first when new opportunities are added.
  • Daily text and weekly email reminders for sessions.
  • Calendar views
  • CPD and qualification uploads

TeamKinetic empowers the volunteers to choose their own opportunities and commitment level. It keeps the volunteers engaged with regular updates, HourTrade rewards and our Badge levelling system.

We have extensive administration tools for creating and managing opportunities and volunteers. Daily activity summary, TeamLeader functions, profile image and identity badge creation, KPI and custom reports, text messaging, custom registration and profile questions, GDPR compliant and so much more. There is no more need for micro-managing and you can get on with the important development of your programme instead of worrying if you have enough volunteers.

Lastly, did we mention it’s free? Or choose a low monthly cost option so you can see if a volunteer management system is for you with zero or very little financial commitment.

Gain further insight into our volunteer system, by attending our volunteering conference.

For further information please don’t hesitate to get in touch with one of our team.

info@teamkinetic.co.uk

TeamKinetic v1.1.0 Release Notes

We are gearing up for our Q2 release of TeamKinetic, our flagship volunteer management software, and it’s quite a biggie for an interim.

  • The addition of regionally located opportunities
  • Opportunities you can do at home
  • A completely revamped weekly email
  • The availability of our companion app on Android and iOS,
  • the new function that allows volunteers to “Follow” the providers they like.

We will be sending a notification to all our customers pointing you to this blog and also to encourage you to logon to the beta site and give some feedback on the new features.

 

Create a volunteer from the admin menu

Admins can now register volunteers directly from their admin menu by going to VOLUNTEER MANAGEMENT > CREATE VOLUNTEER.

Create a volunteer without an email address

The admins ‘Create Volunteer’ registration page differs from the standard registration page as it allows you to create a volunteer without an email address or password. The volunteer cannot log in, so the administrator would be responsible for joining and logging hours for the volunteers account, but this negates the need to make up dummy email addresses and passwords.

If a volunteer does not have an email address, then this is shown on all pages where you can send an email to the volunteer, so you know which volunteers you will need to telephone, rather than email.

Special Requirements Status

Admins and providers can now see very easily if a volunteer requires additional support on an opportunity by the new Special Requirements icons. This helps notify the provider that they need to look at the volunteer’s details and make sure they can accommodate their individual needs.

Custom Volunteer Profile Fields

Are you fed up of using the admin notes section to record information on volunteers? Well, admins can now add custom fields to volunteers that DO NOT appear in the registration page.

This means that you can capture any information on a volunteer including:

  • If they have attended an internal course
  • Any additional information you capture during an induction
  • If they have completed a particular process
  • If they have attended an induction meeting

These custom fields are displayed in the volunteer’s profile, and you can stipulate who can see the information (volunteer, provider or just administrators)

Volunteer photos on Find Volunteers page

You can now see the volunteers photo next to their names by going to VOLUNTEER MANAGEMENT > FIND VOLUNTEERS and clicking the SEARCH button.

TeamLeaders

There is often a trusty volunteer who is on the ground and is in a much better position than the provider to help volunteers and to know which volunteers have turned up. These users can now be marked as “TeamLeaders” giving them the ability to mark whether other volunteers have attended the opportunity, which also logs the provider hours on the opportunity. You can specify the number of TeamLeaders you want per session which is independent of the number you set for volunteers.

TeamLeaders have no effect on Flexible opportunities as the checking in process is not relevant.

TeamLeaders are not currently supported on the iOS and Android apps, if you have TeamLeaders enabled users will not be prompted to try the app till TeamLeaeder functionality is included.

Following and Favourites

We have added the ability for volunteers to follow providers and opportunity categories that they like or are particularly interested in.

Once followed, whenever a new opportunity is added by their favourite providers or in their favourite categories they will receive an email with the details so they can jump in quick.

Weekly Email

The weekly email volunteers receive that summarises what’s going on in the following week has been radically overhauled. It is now far nicer to look at and includes details of any events that are going on that week, any new opportunities that have been added since the last email, and any opportunities that have sessions in the coming week. Additionally, any sessions the volunteer has joined for the upcoming week are listed.

This email goes out every Friday evening at 6:30 pm(GMT) to all those volunteers that have opted in to receiving emails and also to all those volunteers that have sessions in the coming week.

Below is an example from Queen Elizabeth Park, each email will carry the colours and branding of your site and contain your most relevant content.

TeamKinetic - new email format

You can switch the weekly email off from your super admin settings page at SETTINGS > APPLICATION OPTIONS > EVERYTHING ELSE

As always we love your feedback on these types of changes, so let us know what you think by emailing us here

Session Calendar

The session calendar now excludes sessions where the maximum number of volunteers has already been reached. In addition, any sessions in the past, that have not already been joined, do not have an active link.

This gives us a faster calendar and we prioritise sessions that are still available to join leading to a less frustrating experience for the user.

Volunteer Session Display

We’ve added a handy session view to the volunteer details page. Previously you could see the opportunities a volunteer was on and then drill down to the sessions, which was fine for most of our users.

Some users are however much more focused on sessions rather than opportunities and it was a drag having to find the opp and then the sessions. This new view available from the sessions tab on the volunteer info page lists all sessions from 6 months ago (we will be adding new searching and filtering in future releases). Any that are in the past can be quickly checked in and the hours logged. Its a great way to spot sessions where the provider has yet to log the volunteers hours.

Mobile App Prompt

We will now be giving users the chance to download our mobile companion apps from the login screen. If a volunteer accesses the login screen using an iOS or Android device they will be prompted to open the app store and download the app.

Please note that TeamLeaders are not yet supported in the mobile app.

Custom Provider Profile Questions

As for volunteers, you can now also add your own custom questions to a provider profile to store specific information you might require against each provider.

You can add these from the same place as registration custom questions in SETTINGS > CUSTOM QUESTIONS from the super admin menu.

These questions are private and not viewable or editable by the providers.

Email History

Providers can now view their email history from ACCOUNT DETAILS > EMAIL LOG. This includes emails they have sent and those they have received from the system, like opportunity joining notifications.

Admins can also see any providers email log via the providers profile page. The volunteer email log has been available since the last update.

 

Opportunities

More Opportunity Location Types

When creating opportunities you can now specify if the opportunity ‘covers an area’ (e.g. posting leaflets or visiting the elderly). This shows as a large circle on the map and also allows you to describe the area (e.g. North San Francisco)

You can also mark an opportunity location as ‘volunteer from home’.

Both types of new opportunity locations are available as filters, which brings us to…

New Search Filter

Volunteers can instantly filter their search results in a more user-friendly way with the addition of filters along the left side of the search results. Here you can limit the search to a particular category, opportunity type or tag etc.

Better Search Matching

We have included the ability to search for names and words with apostrophes that will match whether the apostrophe is there or not, so St David’s will match St David’s and St Davids.

Conflict Checking

Volunteers will no longer be able to join sessions that overlap in time. If they try, they will receive an alert letting them know they can’t join the session because it conflicts with an existing one.

Route Calculation

Volunteers can now calculate a route from their home location to the opportunity by car, public transport or cycle. This is accessible from the opportunity details page before they join an opportunity and from the opportunity management page location tab, if they have already joined.

route screen shot

Session Confirmation

Previously we only sent the session confirmation email, which consists of a summary of the sessions joined for the opportunity, the first time a user joins an opportunity per user session. This method was used to reduce the number of emails a volunteer receives immediately after joining multiple sessions. This however proved to confuse the users who were suspicious of what the screen was showing them if they did not receive a confirmation email.

The confirmation email is now sent every time they join a session regardless.  We would be interested to hear your thoughts on how you think this may impact the volunteer and if you have any feedback we would love to hear it.

 

Reports

Day Schedule report

Have you ever come in on a Monday morning and wondered what volunteering activity is happening that week. The latest update includes a report which shows you exactly what opportunity sessions are happening that day, week, or on an opportunity or event.

The new ‘Day Schedule’ report allows you to view a list of all sessions that are taking place on a particular day (or range of days) by going to REPORTING > REPORTS & ANALYSIS then click on the OPPORTUNITIES tab and scroll to the bottom of the page.

These also contain the list of TeamLeaders currently on the session and it also allows you to flip a volunteer from a regular to TeamLeader roles.

Day schedule

Opportunity Tags report

You can now see how many opportunities are tagged with a specific word, and how many hours have been logged against it. To access this report go to: Reporting > Reports & Analysis > Opportunities from side menu then scroll down the page.

Opp Tag report

Orbit Summary Reports

For those of you in an Orbit network, you can now search across the entire Orbit for volunteers, providers and opportunities. You can quickly find out what Orbit member a resource belongs to, and some useful information about each resource.

This is available from its own menu entry ORBIT SUMMARY. This will only be visible for administrators of Orbit systems.

References

Complete references yourself

If you like all your volunteers to have a reference before they join any opportunities, then this update will certainly be of interest.

Admins can now complete references themselves, or they can manually send a reference form to a referee. This allows you to hold references against volunteers before they have even joined an opportunity.

We have also added the ability to re-submit a reference to the original referee.

 

This update contains a lot of improvements to TeamKinetic, we encourage you to try out the beta site for yourself.

We welcome your thoughts and your feedback on these changes if you wish to share them with us just drop me a quick email.

We would love to see you all at our conference this year, where we can talk about the future developments in TeamKinetic in much greater detail. If you have not claimed your free ticket yet, then head to your application or call us in the office on 0161 914 5757 and we will get you booked on.

 

 

Introducing TeamKinetic: Meet the tenacious Ash

If we go back just two years ago…

I was a dedicated track and field athlete plagued with injury whilst pushing myself to my limits. University was fast approaching and I needed a career plan for the future.

One day I was watching an Ad campaign by New Balance and the impact it had on me was something I wanted to share with others. I wanted a career in which I could capture an audience’s attention and retain it, by creating and developing relationships that they would value within the business world.

Ashraf Liles running for carmarthen

 

EUREKA!

That is when I knew marketing was the route I wanted to take. So now we have a passionate sports marketing student with little experience, but a vast amount of enthusiasm and the willingness to learn.

Since starting university, my perception of volunteering got flipped upside down, and I was forced to change my stereotypical views. My first real volunteering experience was at the Manchester City V Monaco match. I say “real” because all my previous volunteering experiences felt like a chore and my heart was not in it for the right reasons. So I thought I’d give it all another chance, and since that day I have never looked back…

Volunteering has given me the opportunity to work alongside some of the biggest charities in the UK and appreciate the hard work that goes on to help those people less fortunate and in all kinds of challenging circumstances.

It has made me value volunteers in a different way, as sometimes we forget that many of the biggest events around the world are fueled by the labour and endowing nature of these people.

I have also developed skills, that have aided in my development at University and work. these skills allow me to apply my experiences to academic work and really understand what I am doing. The connections and relationships I have created have improved my professional interpersonal skills and opened up new opportunities.

My volunteering has allowed me to gain sponsors and raise money for charity events that I have helped to run and organise. These experiences have led to my involvement with StreetGames, a fundraiser to help disadvantaged children receive meals throughout the summer holidays and, Street2Feet a football tournament for people who are currently homeless or come from a disadvantaged background. I also set up and run a jogging club at Manchester Metropolitan University, for which I organise runs, events and manage the club’s social media activity. Additionally, volunteering has provided me with the opportunity to work alongside industry professionals that have inspired me to pursue my life goals.

It was during my volunteering that I had unknowingly started using TeamKinetic’s volunteer management software, as it powers MCRVIP to keep track of my volunteering hours and to apply for new opportunities. The volunteer management system made it simple for me to keep track of all my work, and meet my volunteering hour targets which are well over a 100 hours now. So when the opportunity of a placement with TeamKinetic arose, I had no hesitation in applying for the job role of a marketing coordinator.

I had confidence that all the hard work I had invested in my academic and voluntary pursuits would put me in good stead in the application process. I was delighted to have been invited to interview and despite all the nerves I had, I left the interview unsure of the whether I had done enough…

Thankfully, it would appear I did. As here I am writing my introduction blog surrounded by a driven team, with shared values and aspirations.

I look forward to beginning my journey at TeamKinetic and sharing my experience through our blog. Thank you for your time. Feel free to reach out to me if you have anything you would like to share.

Ashraf Liles
Marketing Coordinator
ash@teamkinetic.co.uk

Introducing TeamKinetic: Jerome Pannell – Ready for the challenge!

Over the past few years, I have found myself volunteering for a number of things for lots of different reasons. Whether it be for my own professional development in my future career, for my passions outside of my academic life or even just for a new challenge I am always prepared to embark on new experiences.

The first time I volunteered was in 2013 for my local golf club as a youth golf coach. With golf being my main passion and playing to county level myself I always felt that I would never have got to the standard I did without my own youth golf coach. Over the years I saw youth participation in golf go downhill with only a fraction of juniors wanting to play due to the game being ‘boring’. From this, I decided to more than just coach the game but also give talks and tours around my local golf club to people of all ages in order show them that there’s much more to golf than just the sport itself.

 

Two years later I took on another voluntary role, becoming junior captain of South beds golf club. In this role, I regularly took part in committee meetings where discussions took place as to how it was best to create awareness for the club. I came up with a host of ideas such as; presenting at assembly’s, regular deals for new members and traditional word of mouth marketing.

Moreover, in 2015, I joined the organisation original volunteers. From this I went out to Morocco to help underprivileged children in orphanages across the capital or Marrakech, this was a very fulfilling experience that I would recommend to anyone who is looking to do something good for the world in a less conventional way.

In relation to my professional career over the last two years have consisted of two main voluntary projects/jobs that I have been working on. For instance, in the summer of 2017, I took on an unpaid role in a television production company where I was a TV researcher.  I worked alongside the paid TV researchers and operations manager to help find new leads for the business which would have the aim of making them into a profit after successful meetings. I came along way personally from this experience as I was able to develop my telephone skills as well as my e-mail literacy which I view to be vital for a role in marketing and in many other professions.

Lastly, I realised very quickly from learning on my degree that marketing never stands still and trends are always changing. One form of marketing that I saw to be growing rapidly was that of social media. Therefore, I decided to set up my own Instagram page (@witb_golf) which is now closing in on 1,000 followers. I was able to learn about the tools of Instagram and what is vital in order to attract engagement.

In order to take my professional skills to the next level I decided to undertake a work placement in my penultimate year of university to enhance my employability. The opportunity arose to join TeamKinetic after a successful interview with Chris, Steve and James. I believe that from joining TeamKinetic my skills can only be enhanced as I strive to do the best possible job I can for the business which will, in turn, allow them to continue in growth. I am very eagar and excited to get started as a member of TeamKinetic as I work with their large catalogue of clients to provide them with a service that will benefit myself as much as them.

Thank you for reading.

Jerome Pannell – Marketing Co-ordinator

Jerome@teamkinetic.co.uk

 

The Integrated Communities Innovation Fund: A New Funding Opportunity and What You Need to Know

For those managing volunteers, community engagement or sports development, there was good news to be found this week. A £7 million fund to support building more integrated communities was announced by the Secretary of State for Communities Rt Hon James Brokenshire MP. TeamKinetic has identified a shared interest between the sectors we serve, ICIF’s purpose, and the potential role of our volunteer management software could have.

What is the ICIF?

The Integrated Communities Strategy Fund (ICIF) green paper, was launched in early 2018 and invited views on the government’s vision for building strong integrated communities. The new fund was announced on the 9th July, and aims to stimulate new thinking, build new partnerships and test innovative approaches to bringing integrating communities. A press release, available on Gov.uk, summarises the ICIF:

“We are inviting applications to support approaches which help build integrated communities. This includes projects that use sport and physical activity to encourage integration. The government will be working in partnership with Sport England, which is contributing to the new Integrated Communities Innovation Fund, to support projects of this type.”

ICIF logo

Read the full article here

The fund aims to support projects which meet the following criteria:

  • Offer sound reasoning as to why they will be likely to achieve positive integration outcomes and, where available, have a clear evidence base to support this.
  • Have a clear understanding of how outcomes will be measured and how the success of the project can be evaluated.
  • Demonstrate how they have, or will secure, buy-in to the proposal from delivery partners and from the local communities in which they will be tested.
  • Show potential for growth, both in terms of the number of people reached and effectiveness in different local contexts.
  • Demonstrate clear deliverability, good value for money and are financially sustainable
  • Are led by organisations that are willing to share their experiences and learning, both honestly and widely.

How could this funding be used to support your voluntary organisation?

From our research, we believe voluntary organisations could successfully apply to the fund to support the costs of a volunteer management system. TeamKinetic believes our experience and market-leading volunteer management software would help to position the application with the support, integration and potential to scale, desired by ICIF.

r volunteer management software could be a  perfect fit for such funding.

  • With ten years of experience supporting the development of volunteer programmes, TeamKinetic’s software is designed specifically to encourage frequent and meaningful interactions resulting in volunteering
  • Working alongside hundreds of organisations in the UK and around the world we can provide evidence for the positive impact our software has had on communities
  • Our software enables organisations or project leaders to track and measure the impact of their work. The reporting features capture the level of engagement, which can be analysed based upon ethnicity, age, sexes, location, socioeconomics, and more.
  • As a delivery partner to the project, we can offer our full support and experience through our advice and suggestions to help you to use the funding in an efficient way
  • We can also use our extensive network to introduce new delivery partners who can support your cause
  • We have an extensive portfolio of clients who have seen an incremental change to the size and scalability of their operations due to our software
  • We already work in partnership with a selection of sector groups, including the Join-in Consortium and the Sport Volunteer Research Network
  • Each year we invite hundreds of organisation to join us at our annual volunteering conference, held in Manchester, to discuss the latest trends and topics of volunteer and community development

If you would like to read a case study on how TeamKinetic has helped to build a community for Seashell Trust please take a moment to read this:

https://teamkinetic.co.uk/blog/2018/05/08/teamkinetic-case-study-seashell-trust-find-a-functional-solution/

To discuss this funding opportunity further, please get in touch:

0161 914 5757

james@teamkinetic.co.uk

 

TeamKinetic Go Mobile: TeamKinetic Volunteering App

TeamKinetic are proud to announce we are now mobile! With the release of an iOS and Android App, volunteering has never been more accessible and easier.

Following our last annual volunteering conference, the demand to create a mobile app for volunteers has been high and at the forefront of our road map for development. Following some careful consideration TeamKinetic have developed the App and we are pleased to announce it is now available in the iTunes Store and Google Play.

To use the app, volunteers need to have previously registered online with an organisation’s volunteer website portal before being able to sign on. Registered volunteers are then able to search for opportunities from all providers that advertise on or use a TeamKinetic System via the app.

In a simple four step process volunteers can search for opportunities, log hours, leave feedback and edit personal details and much more:

  1. Register online via provider website (i.e MCRVIP)
  2. Download TeamKinetic App
  3. Sign In using login credentials
  4. Search and join volunteer opportunities

For those of you interested, we continue to explain the process and factors considered for designing the app below.

Why is the app not specific to an organisation?

It is technically very difficult to brand an application. It is not possible for us to upload a variant of the native application for every organisation. We have settled for a system wide app that will include branding details of the volunteers home organisation once they have logged in.

What is the best feature/s on the app?

Both the Android and iOS apps contain super convenient notification systems that alert a volunteer to any upcoming sessions right in their phones notification panel. These work whether the device as internet connectivity or not.

TeamKinetic App

Why do volunteers need to have previously registered online before using the system?

Our existing customers were nervous that users that find the app before registering with their local volunteering organisation would never realise the full potential of their local volunteer network, only being exposed to shared opportunities. For this reason, we decided that the application would be a companion app for existing users.

TeamKinetic App Screenshot

Any additional questions and answers you think may be relevant?

The app will be advertised to all users logging in through their home organisation when using a mobile device. In addition, we will be using regular notifications to let users know there is a mobile app available and adding a footnote to the weekly emails with download links.

We think that volunteers will find more opportunities and log more hours when they can search for opportunities whenever and wherever they are.

If you have any further questions or would like to find our more on TeamKinetic’s app or volunteer management software, please get in touch with one of our team.

0161 914 5757

james@teamkinetic.co.uk

Feel Good Friday – Volunteer Praise

This week TeamKinetic received a message recognising the effort of volunteers and staff at the Manchester Big Bike Ride. We wanted to share the message and it positive praise of Volunteers for their efforts:

“I was working at the Manchester Big Bike Ride today on a Bike Doctor stand and I witnessed the work of the British Cycling staff and the volunteers. I have to say that, without exception, they were enthusiastic, cheerful, helpful encouraging and friendly. I can’t praise them enough. I have a confession to make. I saw the (unnecessary, in the end) waterproof jackets being distributed to the volunteers when I first arrived on site and coveted one. At the end of the day I sweet talked one of the staff into giving me a spare. I did not get their name as I wouldn’t want to get anyone into trouble. I am very pleased with my new jacket and I intend to carry it on my upcoming 750 km ride along the Camino Frances in July. I hope I won’t need to wear it but, if I do, it will be with but, if I do I will feel privileged to publicise such an enjoyable and well-run event.”

The Manchester Big Bike Ride is part of a larger series of events in Manchester. You can find out more on their website: http://www.tourdemanc.co.uk/services/the-rides/

If you have a story about volunteering, volunteer management or social action, and you would like us to share or if you’d like to learn more about TeamKinetic volunteer management software, please get in touch with one of our team:

Call 0161 914 5757

Email james@teamkinetic.co.uk

 

6 Reasons to Attend a Volunteering Conference

Promotional blue banner with text

In a digital age where it seems that everything relating to training, development and even networking can all be accessed online it can sometimes prove challenging to convince or justify time away from the office. We wanted to provide you with 6 reasons to get out of the office and hopefully, convince you to attend TeamKinetic’s 4th Annual Volunteering Conference!

  1. You owe it to your volunteers

Countless volunteers travel, give up their time and go out of their way for various volunteering roles. Whether it’s staying an extra couple of minutes to tidy up or responding to an urgent last-minute call to cover a shift, volunteers always have a knack for giving more than expected.

Yet, as volunteer managers, we sometimes forget to prioritise operational and strategic tasks which will provide a greater long-term benefit, becoming immersed by working in our volunteer programme instead of on it.

Sometimes we need to take a step away from our organisation’s day to day running to learn, exchange best practice and hard learnt lessons with your peers, or just simply reiterate the steps we need to ensure long-term value in our volunteering programmes. A focused conference can do just that.

  1. If you stop learning, you stop growing (and so does your volunteer programme)

This nugget of wisdom often echoes through any informative or educational events marketing material. Yet, despite its excessive use, it still remains true and is one of the most important factors for ensuring you prioritise your personal and professional development.

Without developing your skills and knowledge of the latest trends, technology and discoveries, you put yourself at a disadvantage. Ensuring that you spend sufficient time developing an awareness of new developments will ensure that you protect your volunteer programme and safeguard preparation for future changes.

  1. Who said work should be boring ….have fun

We have all been guilty of slipping into a routine where we repeat activities daily, trying to reduce any distractions and focus on what matters. In doing so, we inadvertently remove the sources of entertainment, creativity and inspiration we previously amused ourselves with and used to fuel our work with the necessary passion it deserves.

Attending a conference provides an opportunity to find new inspirations in an environment that is fun, welcoming and different. Simply by removing ourselves from the confines of our office, we open our mind to new stimuli that can inspire a change in our approach. The opportunity to meet new people, learn new ways and experience new places, genuinely excites (most) of us.

  1. Network, Network, Network

Meeting someone in person provides a real chance to connect. You notice their body language, facial response and their voice. Collectively these interactions have a much greater value which is longer lasting and valued.

The importance of building your network is beneficial to both yourself and your organisation. It could be as simple as identifying new suppliers or sharing approaches to a shared challenge. The value and potential of collaboration, open discussion and a mutual interest makes networking very worthwhile.

  1. Industry Insight

The opportunity to listen to industry leading figures can provide a chance to learn valuable information and insight that you may not have been aware of or had access to. As speakers want to be recognised for their experience and expertise they will supply their audience with an arsenal of practical and easy to implement takeaways; from bite-size easy wins to long-term strategic considerations.

  1. Lunch, Lunch, Lunch

As every volunteer manager knows, it is important to keep your workforce focused and feed. So make sure you don’t miss out on the top lunch provided and enjoy a freshly prepared, wholesome and tasty lunch with refreshments.

So what are you waiting for, you owe it your volunteers!

So there you go, 6 compelling reasons for you to give up your desk for one day, go on an adventure to discover, network and learn. All you need to now is book your spot on TeamKinetic’s 4th Annual Volunteering Conference using the link below:

https://www.eventbrite.com/e/teamkinetic-4th-annual-sports-volunteering-conference-2018-tickets-46610728945

If you would like to find out more on TeamKinetic’s Annual Conference or Volunteer Management Software, please get in touch with one of our team on:

james@teamkinetic.co.uk

0161 914 575

Managing Major Sports Events: How Sports Cardiff recruits and manages its volunteers

Cardiff welcomes yet another major event to the city. Eager to join some of the excitement, TeamKinetic visited Cardiff and the front line volunteers of the event. Take a read of how volunteers at major events in Cardiff are managed by Sport Cardiff and the experience one of our team whilst at the event.  

Volunteers in Action

Volunteers in Action

Cardiff a Sporting city of Success

In the last few years, Cardiff has successfully hosted several major sporting events. From the Champions League final, a Heavyweight Boxing unification fight,  and most recently the Volvo Ocean Race. Cardiff is quickly becoming a popular choice to host world-level sporting events.

Responsibility for organising some of these events has fallen to Sport Cardiff, the city’s sport development team a partnership between Cardiff Council and Cardiff Metropolitan University. Using TeamKinetic volunteer management software, Sport Cardiff recruits volunteers for sports events and opportunities across the city. TeamKinetic wanted to take the opportunity to visit such a prestigious event and to experience some of the thrills of front-line volunteering.

Volvo Ocean Race – Tell me more

The Volvo Ocean Race sees seven teams compete against each other across eleven legs around the world’s oceans. The ninth leg brings the competitors to Cardiff, in which they spend fifteen days in the port, included in this time are several port challenges which contribute points to the leaderboard. Amongst the excitement is an entourage of pop up stands and stools from partners, sponsors and charitable organisations which provide visitors with entertainment and education.  The volunteers assist with the running of the event and the various stands through their enthusiasm, knowledge and approachable smiles.

Recruiting Volunteers and Managing Volunteers

The responsibility of recruiting volunteers from the local area fell on Gareth Power, Sport Development Co-ordinator at Sport Cardiff. As Sport Cardiff uses TeamKinetic volunteer management software to power the volunteer website Gareth was eager to ensure opportunities were shared across the portal.

In a brief interview, Gareth reflected on how the recruitment and management of volunteer had benefited from the use of TeamKinetic’s volunteer management software.

“It’s been a really positive experience and a great event so far. We have needed hundreds of volunteers who collectively have worked over 8 thousand hours for this fourteen consecutive day event. It has been quite intense and full on, but the volunteers have just been great.

They really have embraced the event. They come from all walks of life with different interests, backgrounds and motivations for volunteering. Whether it’s their first time volunteering or their hundredth it’s great to find a cause that brings them all together. The fact that everyone has decided to be here really helps to create a different dynamic and a positive vibe for the event.

For us at Sport Cardiff, it is important that we don’t just look at a singular event but also think about how we can keep the engagement of these volunteers in the future. This is just one of the reasons TeamKinetic volunteer management software is so valuable to us because it enables to promote future events to the volunteers who have previously signed up. This helps us to create a legacy,  grow the pool of volunteers and increase the number of returning volunteers in the future.

For events which last so long, it can be challenging to manage such a high number of volunteers and their availability. The TeamKinetic software has helped us to overcome this challenge by allowing volunteers the flexibility to swap shifts on the volunteer portal without the need of going through the administrator.

Another aspect that makes the software so valuable is its automated and customisable communication features. Using TeamKinetic we know that all of the volunteers who sign up through the portal will receive the necessary information. It also is the perfect platform for us to collect feedback from volunteers following the event. This is made possible through the events survey functionality. “

If you would like to read James’ experience volunteering at the event check out his blog here.

Or if you’d like to learn more about TeamKinetic volunteer management software, please get in touch with one of our team:

Call 0161 914 5757

Email james@teamkinetic.co.uk

Page 1 of 16

Powered by WordPress & Theme by Anders Norén