Tag: volunteer management Page 11 of 37

How The Cost Of Living Crisis Will Affect Volunteering

The ‘cost of living crisis’ refers to the fall in disposable incomes that the UK has experienced since late 2021. Due to this, the rising cost of living is already starting to have a big impact on volunteering and will continue to do so. The crisis makes the reimbursement of expenses for volunteers a more demanding issue. As fuel prices are rising, in some places as much as £2 a litre, volunteers who don’t normally claim expenses are now starting to.

Research completed by vHelp on volunteer expenses shows that 88% of respondents from volunteer leadership roles and organisations were aware of volunteers choosing not to claim expenses. However, this figure of volunteers claiming expenses is expected to increase. The rising cost of fuel prices could also affect charities and organisations that now have to reimburse a larger amount than before which could leave them struggling. 

Expenses

8% of charities still don’t reimburse volunteer expenses. This could put off people from wanting to volunteer for these organisations due to higher travel expenses and the volunteers refusing to pay for these costs themselves. This is why it is extremely important to reimburse volunteers’ expenses otherwise it can lead to a loss of volunteers for your organisation.

Organisations with a complicated expense claiming process, where reimbursement takes a long time can also put volunteers off. 44% of respondents from vHelps research show that ensuring volunteers get paid was a concern of theirs.

Here at TeamKinetic, we provide a quick way for volunteers to claim expenses on our system so they get paid back straight away. We also have a masterclass session for TeamKinetic customers on the ‘Expenses Module’ which will be taking place on the 4th of October so make sure you sign up now to secure a place.

The effect the cost of living will have on charities

The increase in expenses may also be worrying to charities. But volunteers bring much more value to your organisation than the cost of expenses. According to vHelp, the increase in fuel price mostly impacts volunteers who support charities in rural areas due to the only mode of transport to get there for their shifts is by car, which can cost more for the charity to reimburse compared to a bus ticket or no cost for travel at all.

Not only will charities and organisations be affected by the cost of living crisis due to struggling to afford to reimburse volunteers, but charities will also be affected by the decrease in donations by the public. The cost of living crisis means that people’s disposable income will be greatly affected so they might not have the funds to donate as much to charities as they did previously.

According to an article by The Guardian, a fifth of UK households now have an average shortfall of £60 a week between what they earn and what they need to cover essentials. This leaves people with the lowest amount of extra money in 5 years. The expected value of £20 that people usually donate will also be expected to fall to £17.20 by 2026. ‘Chance Changing Lives’ charity that relies on ‘In Kind Directs’ consumer product donation services said they “may have to have a cut-off point very soon as donations have slowed down to such an extent that there may soon not be enough to go round”.

Charities need to start planning now to tackle the cost of living crisis which could massively affect their organisation and their volunteers. Support from funders and the government may be needed in order to help the charity sector during this crisis. 

More support on how charities should adapt to the cost of living crisis can be found here.


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Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

How To Prevent Volunteer Burnout

What is Burnout?

Burnout is typically associated with the workplace, however, it frequently happens to volunteers. The World Health Organization (WHO) defines burnout as “a syndrome conceptualised as resulting from chronic workplace stress that has not been successfully managed”. WHO characterises it by three dimensions:

  • Feelings of exhaustion.
  • Increased mental distance from one’s job and/or feelings of negativism about one’s job.
  • Reduced professional efficacy. 
Volunteer Burnout

A negative impact may include your volunteers speaking negatively about the work your organisation does. This can discourage other volunteers from wanting to get involved with the organisation in the future. If burnt-out volunteers continue to show up for their shifts, their overall productivity will most likely decrease. 

Surprisingly, too much volunteering can be a bad thing. Burnout in volunteers can lead to people feeling unmotivated, which leaves volunteers resenting their work. Burnout can be recognised and managed. However, if left untreated, burnout can cause volunteers to become depressed, anxious, and overwhelmed, which can harm the organisation. 

Causes of Burnout

There are many causes of volunteer burnout. By identifying these causes, you can prevent burnout from happening to your volunteers. However, it is important to note that sometimes burnout can’t be avoided due to the volunteer’s mindset and lack of passion. Not every volunteer will be as passionate as the volunteer manager. Some people’s motivation levels for the organisation may differ. 

If volunteers are given too much to do, they may get overwhelmed by taking on too many tasks. A poor working environment can make the volunteers feel unwelcome. It’s important to provide your volunteers with a comfortable space. This can enable them to feel settled in. Supervisors of the volunteers can give support and guidance because a lack of this can lead to the volunteers feeling lost. Volunteers may also have little knowledge of the tasks they are completing, meaning they can’t do the tasks efficiently. 

Important signs to look for before burnout happens to your volunteers:

It’s key for a volunteer manager to look out for any warning signs so you can spot an unhappy volunteer before burnout occurs. The risk of burnout increases over time so it’s important to notice it before it becomes harmful.

Firstly, look out for any changes in your volunteer’s personality that could show signs of anxiousness or discomfort. For example, if a volunteer regularly spoke about their love for volunteering and had a lot of enthusiasm for your organisation’s missions, but then begins to complain and have a negative attitude, it may be an obvious sign they are no longer enjoying it.

Many volunteers are initially motivated at the beginning. Despite this, you should check up on volunteers who may feel like their work has no impact. Any motivated volunteer should believe all their hard work has a big impact on people’s lives. If your volunteers are doubting their contribution to the community, it could be a red flag to watch out for.

Checking in on a Volunteer with Burnout

If volunteers aren’t performing during shifts as well as they previously were, or they’re cancelling shifts without reason, these are very clear signs of volunteer burnout. Overall, if volunteers are showing very obvious signs of lack of motivation and enthusiasm about the organisation and display a negative view of volunteering, it usually means they are about to experience burnout.  

Tips to avoid burnout: 

For some volunteers, burnout is unavoidable. However, here are some useful tips you can take on board as a volunteer manager to overcome burnout. It is important to remember that volunteer burnout is normal and most long-term volunteers will go through a period of burnout.

  • Ensure the volunteers know what they are doing before the shift so they are fully prepared. This means there is a lower risk of a volunteer feeling lost and confused about what they are supposed to be doing. If the volunteer has a bad first shift then this could then lead to them not wanting to take part in future shifts.
  • It is key to create stable working relationships with your volunteers so that you can both feel comfortable and confident around each other. A welcoming environment also enables volunteers to feel more relaxed. Providing refreshments and general support is a good idea to achieve this.
  • To help build that stable working relationship, as a volunteer manager you should recognise your volunteer’s hard work and reward them. Rewards can be certificates or our rewards feature on the system which allows you to send badges to volunteers. However, it is not necessary to always hand out rewards. If volunteers are completing the work for the right reasons then a simple ‘thank you’ will be appreciated.
  • Communication is crucial between you and your volunteers. This is so both parties can give feedback to improve. There is also a feedback section available on our system where volunteers can also log their hours. 
  • Taking time to have regular check-ins with your volunteers can help to nurture your relationship. During this time you can ask your volunteers how they are feeling about the work and therefore notice any potential red flags that may lead to burnout. 

By completing these steps as a volunteer manager, you’ll have happy and healthy volunteers.

You can find TeamKinetic on social media and listen to our podcast:

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Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

TeamKinetic Conference

TeamKinetic Conference Tickets On Sale Now!

An image showing post-it notes on a board discussing the TeamKinetic Conference. 
A yellow one says: that the conference will run from the 27th to the 28th of September. 
A pink one states that the event will be entirely online. 
A final blue one states the conference title: volunteering to 2030, what might the future look like?
All post-it notes have text that looks like it was handwritten.

The TeamKinetic conference is back! This year we’re bringing you a range of exciting speakers from across the third sector, all tying into our main conference theme:

‘Volunteering to 2030: What might the future look like?’

The conference will be split over two days, with day one focusing on TeamKinetic itself and day two taking a look into the third sector as a whole.

Dates: Tuesday 27th September – Wednesday 28th September 2022

You can buy tickets by going to the booking page: https://www.eventbrite.co.uk/e/teamkinetic-conference-2022-tickets-386817560737

Or seeing below:

Note: TeamKinetic admins should have received an email about special rate tickets.


You can also join our Facebook event page to read up on all the speakers and join the discussion before the conference begins! Just follow this link.


Day One

Features a range of sessions hosted by Chris, Steve, and Rolf on the TeamKinetic system as it stands today and how it could change in the future. Keep your eye out for one or two new features!

Day One is catered specifically towards existing TeamKinetic users, but all are welcome to join!

Day Two

Featuring a keynote from Rob Jackson, day two takes a look at the third sector as a whole. Our speakers look into best volunteer management practices, their recent work, and how managers may need to adapt for the future. We currently have confirmed speaker sessions from Sport England, vHelp, Tempo Time Credits, and more!


If you have any questions about the conference or about booking, please email alex@teamkinetic.co.uk or contact us via the live chat on our website.

You can find TeamKinetic on social media and listen to our podcast:

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TeamKinetic Masterclass: Setting up and Using Roles

Roles are a great tool for onboarding your volunteers and can be better in many cases than using custom registration or profile questions. Learn how to create a role, add it to an opportunity and process your applications.

Who Should Attend

This is an advanced topic and you should be familiar with how to create opportunities, use the application process and other ways to restrict volunteer access to an opportunity.

Watch the session below, or click here

Find out even more about roles in this blog post: TeamKinetic – Roles

You can check the latest training dates from within your system. Just go to ‘Help & Support’ → ‘Extra Training’

TeamKinetic Masterclass: Reporting with TeamKinetic

Join Steve in this session on reporting with TeamKinetic. He covers everything you need to know, from general reports to requesting your own custom reports.

Knowing how much volunteering has been taking place and on what types of opportunities offers a real key insight into the success of your volunteer programme. This session will cover the most commonly used aspects of the reporting menu and how to find the answers you need from your TeamKinetic system.

Watch the session below, or click here

 

You can check the latest training dates from within your system. Just go to ‘Help & Support’ → ‘Extra Training’

Masterclass: Managing Criminal Record Checks in TeamKinetic

Welcome to another TeamKinetic Masterclass. This time we’re looking at managing criminal record checks in TeamKinetic, an all-in-one volunteer management system.

managing criminal record checks in TeamKinetic

Criminal record checks are super important in some organisations and we have some great tools to help out. We also have a great end-to-end in-app facility for generating and checking identity and criminal history. No more in-person or post-office identification checks!

Who needs to learn how to manage criminal record checks?

This is an advanced topic for any admin users that are familiar with creating opportunities, restricting opportunities, and what this can mean for sharing and opportunity visibility. If you tick those boxes and want to learn about managing criminal record checks in TeamKinetic, this one is for you.

Watch the session below, or click here

You can check the latest training dates from within your system. Just go to ‘Help & Support’ → ‘Extra Training’.

If you’d like to suggest a masterclass on a TeamKinetic feature, please let us know. We’d be happy to develop one on any topic! You can get in touch via our website, email, phone, or social media. See all the important links below.


You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

TeamKinetic Masterclass: Expenses

Join Steve in this TeamKinetic Masterclass on managing volunteer expenses.

TeamKinetic Masterclass: Expenses

Allowing your volunteers to claim back expenses is a great way to diversify your volunteer base. Find out where all the features you need are, and also about our in-app payments system so you can pay volunteers directly.

Who is this TeamKinetic masterclass for?

This is an advanced topic and attendees should be familiar with how to create opportunities already.

Watch the session below, or click here


You can check the latest training dates from within your system. Just go to ‘Help & Support’ → ‘Extra Training’.

If you’d like to suggest a future TeamKinetic Masterclass, please let us know. We’d be happy to develop one on any topic! You can get in touch via our website, email, phone, or social media. See all the important links below.


You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

TeamKinetic Masterclass: Using Volunteer Groups

Volunteer Groups are a great function and our customers have used them in all sorts of novel ways. 

Who Should Attend

This class is for anyone, groups are so useful everyone should be using them!

How Can I Attend?

 

All admin users can book on through their system.

If you go to ‘Help & Support’ and then to ‘Extra Training’ you will see a full list of all masterclasses!

Not an admin user? No problem, they can book on your behalf!

Just make sure they enter your details in the delegate information pop-up so you receive the information on how to join.

 

You can check the latest training dates from within your system. Just go to ‘Help & Support’ → ‘Extra Training’

TeamKinetic Masterclass: Managing Volunteer References

If you’re going to be managing volunteer references with TeamKinetic, this is the masterclass for you.

Managing volunteer references with TeamKinetic

References are very useful, but it is a fairly new feature to TeamKinetic so might not have been covered in your initial training. In this masterclass, Steve will get you up to speed quickly on references and how to add them to your opportunities.

Who needs to know about managing volunteer references?

This is a more advanced topic. Therefore it is suitable for TeamKinetic admin users who are already familiar with opportunity creation and the onboarding and restriction model for opportunities.

Watch the session below, or click here

You can check the latest training dates from within your system. Just go to ‘Help & Support’ → ‘Extra Training’.

If you’d like to suggest a masterclass on a TeamKinetic feature, please let us know. We’d be happy to develop one on any topic! You can get in touch via our website, email, phone, or social media. See all the important links below.


You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

TeamKinetic Masterclass: Communicating with Users

A masterclass in how to leverage the extensive functions and features in TeamKinetic when it comes to communicating with users.

In this TeamKinetic Masterclass, Steve covers the different communication tools available, what contexts to use them in, and how to use them most effectively when communicating with users.

Communication tools available within TeamKinetic include emails (singular/bulk), SMS text messaging, chat rooms, notifications, and newsletters.

Watch the session on communicating with users below, or click here

Take a look at all our other training posts.

You can check the latest training dates from within your system. Just go to ‘Help & Support’ → ‘Extra Training’.

If you’d like to suggest a masterclass on a TeamKinetic feature, please let us know. We’d be happy to develop one on any topic! You can get in touch via our website, email, phone, or social media. See all the important links below.


You can find TeamKinetic on social media and listen to our podcast:

Twitter       Facebook       LinkedIn       YouTube       Instagram       Podcast

 

Have you enjoyed using TeamKinetic? If you could leave us a review on Capterra, we’d really appreciate it! We’ll even send you a little thank you.

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