Not only is communication crucial to enable you to build relationships with your volunteers but it also helps with retention. Contact with volunteers is vital for boosting their engagement, satisfaction, and overall effectiveness in supporting the organisation’s mission.
Why is communication important?
- Maintaining motivation: Keeping in contact regularly helps volunteers feel valued and appreciated, which can increase their motivation and commitment to the organisation.
- Building trust: Effective communication builds trust between the organisation and its volunteers, creating a positive and supportive environment.
- Understanding expectations: Regular contact helps ensure that volunteers understand their roles and responsibilities, which can prevent confusion and mistakes.
- Improving performance: Regular feedback and coaching through communication can help volunteers improve their skills and performance.
- Resolving conflicts: Keeping in touch with volunteers provides an opportunity to address and resolve any conflicts or misunderstandings that may arise.
- Promoting collaboration: Communication helps encourage community and collaboration among volunteers, encouraging them to work together towards common goals.
How can we help you to communicate with your volunteers?
Using technology to communicate with volunteers makes it easier and more convenient for both parties to connect, exchange information, and coordinate activities. This can save time and effort compared to traditional methods of communication, such as phone calls or in-person meetings.
With TeamKinetic you can keep in close contact with your volunteers at all times. There are a range of customisable automatic emails and other ways you can contact them using system notifications, or SMS texts.
By using SMS texts you can remind your volunteers if they have a session coming up, or other important reminders such as letting them know if their criminal check is due for renewal. There is also a higher chance of your volunteers seeing your text messages over email as not everyone checks their emails regularly. Using TeamKinetic to send SMS texts makes your life and the volunteer’s life a whole lot easier. It is also important that when contacting a volunteer it comes from a person rather than an anonymous call or message. That person could be a volunteer manager, who volunteers can trust and view as an expert.
Check out this video below for more information about using TeamKinetic to communicate with your volunteers.
Key Takeaways…
It is not always manageable to keep in close contact with your volunteers. With TeamKinetic you can automate your emails or texts so that you never forget to keep in close contact, this enables you to build relationships and trust with every one of your volunteers.
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