Author: Alex Evans Page 17 of 21

(Re)Introducing TeamKinetic: Alex Evans – Another Chapter

By

On 28th June 2021

In News & Views

If you read my goodbye blog last year, you’ll have to pretend you didn’t. I just can’t stay away!

I’m back again and excited to get (re)started – this time as TeamKinetic’s Marketing Manager. It’s a role that I’m excited to get stuck into and continue to grow in. 

My Journey

Back in 2017 I started university with no idea where it would take me. My biggest concerns were making friends, exploring Manchester (aka finding the best cheapest pubs), playing football, and whether I’d enjoy my course or not. 

In my second year it was time to start looking for a work placement – as someone who lacked confidence, this was a daunting task! One day the Social Media and Marketing intern role at TeamKinetic popped up and the rest is history. 

My placement year was full of personal and professional development. It gave me good quality real-world experience of marketing and helped me build confidence amongst other important life skills. 

I went into my final year of university ready to finish those assignments and get back into the world of work. What I didn’t expect was to be offered a full-time position at TeamKinetic. But what I was certain of was that I had to grab the opportunity with both hands.

From passing my responsibilities over to Sammy and Chloe in 2020 to taking over from them in 2021 – the circle of Marketing!

So who am I?

In short:

Hi, I’m Alex, I’m 22 and I’m from Sheffield!

But if you want something deeper I could tell you that Taylor Swift has been my Spotify top artist for three years in a row. Or that I’ve been a Sheffield United season ticket holder for as long as I can remember. But if that isn’t enough, you can read my original introductory blog here.

All you really need to know is that I’m incredibly happy to work for TeamKinetic, a team full of good people doing great work. It’s time to put all the things I learned at university into practice and help this company grow! 

New Faces and Farewells

I’d like to take this opportunity to thank Chloe and Sammy for all their hard work over the past year. They’ve done some great stuff and have been a real asset to the team.

However, now it’s time to welcome the newest member of the TeamKinetic family – Katie. She’ll be completing her placement year with us and I hope she gets as much out of it as I did. You join us in welcoming her by reading her introductory blog here.

You Can Join The Family Too

If your organisation is in need of a quick, easy, and reliable way to manage your volunteers look no further! No matter how big or small, we can help you. We’ll work around your budget to get you building better volunteer communities with our volunteer management software. 

Best of all, you can go to our website to set up your very own demo site free of cost to see how our system can work for you!

Introducing TeamKinetic: Katie – The Start of Something

By

On 22nd June 2021

In News & Views

Ginger Roots:

My marketing journey started in a life-sized cardboard smart car. 11 year old me presented a hover board advert at school, and between the transport creations and the chariots of fire theme tune, I think I sold the hoverboard 6000 rather well. I fell in love with marketing before I even knew what it was. 

Fast forward 6 years and I’m completing a creative media degree at my local college when the history of adverts is assigned to me. A 12,000 word document later, I decided that my passion lay in some form of marketing – photography and film now were hobbies. As a pledged university student studying Public Relations and Marketing, I’ve never felt more determined to set myself going on a career path, and succeed. 

A Helping Hand:

When I think back to when I was younger, I realise just how much volunteering my family took part in. During school summer fairs, my mum manned the sweets stall and my dad fired up the BBQ, all because they wanted to help. It’s members of my family who taught me the importance of volunteering and started me on my journey. 

For the past couple of years I have been part of ‘Save The Streets’, a university charity focused on helping end homelessness in Manchester. Through volunteering, fundraising and spreading awareness we try and do our bit where we can: last Christmas we raised £1,235 for A Bed Every Night. I’m honoured to have been their Social Media Secretary over the past 12 months and I’m looking forward to working with them closely in the future. 

In The Mean Time: 

As mentioned above, what I studied in college, I now like to do in my free time. I’m passionate in capturing moments from angles others might not see – from holidays to birthdays I’ve taken over the mantle as resident cameraman from my Grandad. When I’m not capturing my Nan’s famous birthday cakes, I am an avid true crime fan – having watched nearly every documentary and docuseries on Netflix. I’m not quite sure what intrigues me about it, but somehow every time a new one pops onto the platform I’m ready and waiting to click play. 

One Final Note: 

Looking at the next 12 months, I’m excited to put what theory I’ve learnt over the past 2 years into practice and see how my skills develop. My Dad always told me that if you find a job you love, you’ll never work a day in your life. I try to live by my Dad’s nuggets of wisdom, so I’m grateful that TeamKinetic have given me a chance to put my knowledge and skills together in a motivated, practical environment for the next year. 

Katie Brindle 

katie@teamkinetic.co.uk

For more information on volunteer management software visit our website or call 01619145747

SPAM – THE WORST KIND OF MAIL!

By

On 31st March 2021

In News & Views

Urgh spam. No, not the canned meat. The inconvenient annoyance that seems to find its way to my email every day! It’s a human thing to receive spam/junk but why do we get it and how can we spot spam? These are the questions that come to mind when I’m staring at an email asking me to click a link to pay for something I swear I never bought! Well, here at TeamKinetic we are going to explain how we protect you against spam, why we get spam and how to spot it… 

Protecting against spam

At TeamKinetic, we don’t want our customers being bombarded with spam emails. So, to help with this we first used Google Captcha, a method which tries to distinguish between robots and humans. But, the robots got smarter! There were signs that the system was getting easily defeated by the bots… Don’t worry it isn’t an i, Robot situation!

Now, we have found a better way to detect and remove as much spam as possible, we use a multifaceted approach which includes:

  • A non human visible honeypot which forms elements that bots love to fill in.
  • Testing to see if JavaScript had been run.
  • Timing how long it takes to complete and submit a form (robots are much faster than humans)!

Why do we get spam?

Its practically impossible to stop all spam. If you are too strict you lose valid emails but if you are not strict enough, too much spam will get through the cracks. It is difficult to find the perfect balance but we feel we have have hit the nail on the head. I can tell you that we get 98% less spam using the combination methods above than when the contact us form is left without protections. Sounds great, but what about that 2% that gets through, how can you spot those types of emails? Keep reading to find out…

How to spot spam emails

Most of the phishing and spam messages we get contain dire messages about your domain name and or the search engine optimisation (SEO) for your website. Your domain, if its is managed by us, is automatically renewed, there is no danger of it being de-registered and neither do you need to pay to keep it registered. The same goes for SSL certificates. Others talk about errors on the website and offer to fix them if you download a program; DONT! As a general rule don’t follow any links in any unsolicited email or message. There are some useful tips for how to spot phishing messages on the IT governance website.

What we advise…

If you get any emails which seem suspicious or you seem to be receiving many at once, never click on a link or send personal information. Open a support ticket or head to our website to start a live chat and we will gladly look into this for you. 

Remember, stay safe offline and online!

Save Your Mutual Aid Groups!

By

On 25th January 2021

In Local Authority

Lockdown 3! How did we get here? 

Flashback to 10 months ago…

March 23rd 2020, Boris Johnson addressed the nation to declare the first Lockdown in the UK. At this moment many people, myself included, believed this lockdown would only last a few weeks and we would be back to normal before we know it. Little did we know, 10 months later we would be 3 weeks into our 3rd Lockdown. 

The Evolution of Lockdowns

Let’s start from the beginning. Lockdown 1 begins on the 23rd March. People are told not to go to work and others are told to start shielding. Here begins the volunteering boom! The vulnerable are having to shield to protect themselves from the virus but are unable to go shopping, collect prescriptions or get any other essentials. This is where the efforts of locals began to show, people took charge creating mutual aid groups to protect and help the shielding. Irene Cree from Glasgow Life agreed that ”Mutual aid groups reacted really quickly, in many respects much quicker than the public sector did.” They reacted so quick in fact that according to the report Communities Vs Coronavirus: The Rise of Mutual Aid, in July it was recorded 4,000 of these groups were formed since the beginning of the pandemic, with as many as three million participants.

The solidarity of our country showed the support we had for one another, but when another lockdown hit us in the midst of winter, there were the initial signs of burnout to be seen!

Lockdown 2 was hard, a month of rain and cold in the lead up to the busiest time of the year. This lockdown I know for myself was a struggle and like many, the urge to volunteer was decreasing. Mutual aid groups were still doing their thing, but with limited support from stake holders like local authorities, their efforts were struggling.  It cetrianly felt harder to protect those they had up to this point.

Technology has played a signifcant role and for some mutual said groups has been a main ingredient to their success in the pandemic, however many mutual aid groups were trapped in a non-digital hell hole trying to manage all of their volunteers and tasks from spreadsheets and whats app. 

Fast forward to today and we are 3 weeks into lockdown 3. Fatigue is very real and obvious and we can only image how hard it must be for mutual aid groups this time round.

Technology still offers real opportunity for many mutual aid groups. Many have survived through the strength of will and chacter of their main participants but to keep on going they will need to use technology to ensure the organisational resliance and data security are in place to enable them to carry on. They also need lots of support from their local stakeholders in health, local government and the community if they are  to keep this community solidarity going. 

Can you Help Mutual Aid Groups?

So, how can you help? Back in August 2020 we spoke with Nivvi Morales, a member of COVID-19 Kenilworth Support, about their time using TeamKinetic to manage their volunteers. Their need for “a volunteer management system where we could communicate efficiently, assign tasks, track tasks, and keep our data safe.” was met, as we were able to provide the support and security they required. 

But for many they do not have the experiance, skill set or knowledge to adopt a digital system to keep their data secure and volunteers enagaged.  ‘Local authorities can help make mutual aid a positive legacy of COVID-19‘ offers some useful advice:

“Mutual aid groups are based on volunteers acting on their own free will. Local authorities must encourage and promote mutual aid groups for what they are – the social capital of a neighbourhood. A strategy that promotes mutual aid should be light touch, work with existing community partners, and focus on facilitating rather than directing activity. Mutual aid groups should always retain the ability to decide what they do and how they work.”

Being able to support these groups is crucial and a way to do this is through technical guidance. Helping them find a secure and manageable system will keep them in control of their volunteers and opportunityies and tasks whilst ensuring individuals feel safe, valued and enaged.

TeamKinetic

Improves communication, creates easy reports automatically, keeps sensitive data secure, options for DBS checks and provides more opportunities to recognise volunteers’ efforts. Sound like the ideal features these groups need? Well, we have you covered. TeamKinetic allows for all of these and can provide impeccable support as seen with COVID-19 Kenilworth support “the ability to raise a ticket if they had an issue with the system, which would then be supported straight away.”

Our community task function was specifically designed with mutual aid groups in mind. These allow for volunteers to pick up tasks such as, picking up shopping, collecting prescriptions and delivering these to the shielding person. Claire Redford-Kerr from St Helens and Halton VCA has spoke about how they have used the the community tasks dashboard and how “our volunteers [can] very quickly pick up tasks on there [and] they can chat to one another on there. So being able to text them or email them as a group or a specific cohort of volunteers, it’s really important for us and helps us to manage the way, when and who gets involved.”

If you would like more information about our system please visit our website or call on 0161 914 5757. You can also set up a 30 day free trial to test out all of our features!

Stay Safe!

 

Lockdown 3.0 – How To Volunteer Safely

By

On 15th January 2021

In News & Views

Lockdown 3.0 is here in the UK and we are bringing to you the guidelines given by each government in England, Scotland, Wales and Northern Ireland on how to volunteer safely. Below are each government and links to guidance on how to volunteer during this lockdown… Keep reading and stay safe!

England

A ‘reasonable excuse’ for leaving your home includes volunteering – you can also leave home to provide voluntary or charitable services, where it cannot be done from home. For further guidance, see below: 

Scotland

Examples of reasonable excuses to go out include to provide voluntary or charitable services, but only where that cannot be done from your home. For further guidance, see below:

Wales

The new rules allow volunteers to go out to provide care or help to a vulnerable person, including emergency help. This includes getting food and medicines for them. For further guidance, see below: 

Northern Ireland 

Where possible, you should volunteer from home. If you cannot do so, you can volunteer outside your home, if you are able to meet the regulations and guidelines applicable at that time. For further guidance, see below: 

Lockdown 3.0 Volunteering Guidelines

By

On 11th January 2021

In News & Views

Another day, another lockdown. Lockdown 3.0 is upon us and we know the volunteering world are just waiting to read about the new guidelines from the government. We have found some useful information in regards to volunteering during this lockdown. Each is relevant per country…
 
As this is a fast changing situation, please make sure you are checking for latest guidance from your national government and/ or infrastructure body.

England

A ‘reasonable excuse’ for leaving your home includes volunteering – you can also leave home to provide voluntary or charitable services, where it cannot be done from home. For further guidance, see below: 

Scotland

Examples of reasonable excuses to go out include to provide voluntary or charitable services, but only where that cannot be done from your home. For further guidance, see below: 

Wales

Tthe new rules allow volunteers to go out to provide care or help to a vulnerable person, including emergency help. This includes getting food and medicines for them. For further guidance, see below: 
 

Northern Ireland

Where possible, you should volunteer from home. If you cannot do so, you can volunteer outside your home, if you are able to meet the regulations and guidelines applicable at that time. For further guidance, see below: 
 

4 Ways TeamKinetic Can Help YOU Incentivise Volunteers

By

On 7th December 2020

In TeamKinetic Features

Retaining and recruiting volunteers can be a difficult task. With volunteering in high demand incentivising your volunteers may be the way forward to ensure retainment. Now, you may ask… “Incentivising volunteers! How can I do that?” Keep reading, TeamKinetic may just have the answer you are looking for…

1. Logging Hours/Leaving Feedback

Your volunteers give up their own time to help your organisation. So giving them some feedback even after they have volunteered will show how much you value them and will mean more to them than you may think! 

TeamKinetic allows you to leave feedback when logging a volunteer’s hours. If you forget or don’t have time to personally thank your volunteer at the end of their session, this section gives you the chance to do so. It also let’s the volunteer log their own hours and leave feedback about the opportunity they joined. As someone who has volunteered in the past, receiving feedback from anyone at the organisation is such a great feeling and has pushed me to come and volunteer again. This could be your volunteers.

2. Achievement Badges

This incentive is a great way to push your volunteers to log more hours. Once a volunteer logs their hours, they will add together to create their total volunteer hours. A small way to help increase volunteer hours is to have achievement badges when they reach certain hour milestones.

TeamKinetic has achievement badges automatically on their system. So, for example, if volunteers were to reach 10 hours combined they would get the badge ‘Super Member’, at 50 hours  they could get the badge ‘Dedicated’ and so on. 

The achievement badge’s pictures and names can be customised by yourself. These badges are a great way to incentivise volunteers and get them to keep on volunteering so they can reach the next milestone.

3. Hour Trades

Wouldn’t it be great for volunteers to trade all of their logged hours for real life items!

Well, TeamKinetic has just the thing. Hour Trades. Your volunteers can use their logged hours to trade them in for things such as vouchers, T-shirts, hats, entry to museum/art galleries, sporting activities… Whatever items you feel fit. This type of reward recognises a volunteers contributions and can push them to want to volunteer more.

4. Custom Award Badges

Have you ever thought about starting a ‘volunteer of the month’ award? To give your volunteers an extra incentive to volunteer more or make them feel appreciated? Yes? Keep reading, you may like what you see…

TeamKinetic allows you to create custom award badges for your volunteers. These could be ‘volunteer of the month’ or ‘volunteer of the year’. They can be absolutely anything you want and look however you want, with the fully customisable option! Once you have assigned the award to a volunteer, they will receive an email with the award in it to congratulate them. Again, this recognises the efforts your volunteers put in, helping you to retain more volunteers and hopefully gain more.

Start Incentivising Today

If these incentives have drawn you in and you want to find out more, you can watch the video below where we go through the system to show you each incentive.

Even more intrigued, head over to our website and start your FREE 30 day trial today to explore the whole of TeamKinetic! Be sure to also visit our social media pages to find out more information about TeamKinetic Twitter, Facebook, Linkedin and YouTube. 

You can also give us a call on 0161 9145757 and we would be happy to talk with you about our system. 

We hope to speak to you soon, Stay Safe!

“Volunteer Management Software for non-profits? I don’t need that!”

By

On 1st October 2020

In Charity, News & Views, Volunteer Management

Volunteer Management Software. A scary term which sounds completely crazy to those who have religiously used Excel to manage their volunteer workforce. So, I get it, it can be frightening going from years of working on hundreds of excel sheets to just one piece of tech. But, what if I showed you how easy it can be? 

So let’s take a look at some of the most common sayings non-profits have when talking about volunteer management software. 

What even is volunteer management software?

Volunteer management software is an online system which allows your organisation to manage all of your volunteers in one simple space. With TeamKinetic, our system allows you to recruit, manage and retain volunteers through various methods. You can create volunteer opportunities, events, rewarding systems and much more. 

I’m no good with technology!

With volunteer management software you don’t have to be tech savvy! Most software nowadays is very straight forward and is made to be user friendly, otherwise, no one will use it. So, there is no need to be nervous about using this particular software. TeamKinetic have easy to read tutorials which guide you through your site to help get you started and understand the different areas. We also hold training sessions so you and your staff can gain an advanced knowledge of the software. 

We have a limited budget!

We understand this so we offer not only a free trial but also a free version! This allows organisations with limited budgets to use our software and have unlimited active opportunities and unlimited volunteers. Giving your organisation the chance to manage your volunteers FREE of charge!

We don’t want to change!

Change can be hard but sometimes it’s for the best. Today, many young people are becoming more interested in volunteering, especially for non-profits. The youth and technology go hand in hand so in order to attract the younger generation you will need to start heading down the tech route. But don’t fear TeamKinetic is here. Research shows our software is effective at recruiting younger volunteers. This could be down to our digital tools that let you share to social media or the fact the younger generation prefer that digital approach. This is a great way to start building up a variety of volunteers whilst still retaining past volunteers. 

Other departments take priority when it comes to new software!

Every non-profit relies heavily on their volunteers, so, having a good system to allow for the proper management of your volunteers must be a big priority. However, we understand that perhaps you feel you don’t have the time to set up the software and that your time could be better spent doing other things. That’s fine! We understand – that’s why we try to make the setting up process as easy as possible! At TeamKinetic we have tutorials which can be followed when setting up a site and even training with our team to help configure that new system to meet your organisations requirements. 

We are a small organisation – We won’t need it!

No matter how small, organisations need this type of volunteer management to be able to better manage their volunteers. Having a system which ultimately runs itself means less time creating and maintaining Excel documents and more time promoting your volunteer service and helping volunteers. TeamKinetic is host to many small organisations, so we know our volunteer management software is flexible for all companies. 

TeamKinetic for Non-profits

At TeamKinetic we want to ensure that your organisation is reaching their full potential when it comes to volunteer management. You can recruit and retain volunteers, create opportunities and events, give rewards and gain feedback, and many other features. Our software gives you the chance to have all of your volunteer management in one convenient space. And for a limited price. 

We hope that your hesitations about trying out volunteer management software have disappeared, but, if they are still lingering call us on 0161 914 5757 we are more than happy to talk you through our software in more detail! 

Alternatively, take a look at our website to find out more and start your FREE trial today! Or, read through our social media pages for more tips and tricks – Twitter, Facebook, LinkedIn and YouTube. 

We hope you enjoy our system!

Product Steering Group: 16/09/2020

By

On 17th September 2020

In TeamKinetic Features

That was our first ever product steering meeting and we would like to thank everyone for their feedback and comments, we think it went pretty well! 

This group was a chance for us to relay some ideas and details about possible updates to our system and get a feel for how our users felt about these updates. It was also a chance for us to listen to your ideas on future features which could be added to the system or at least were worth further exploration. 

So with that, let’s show you what was discussed at the product steering group 16/09/2020. 

Roadmap

The roadmap is what we are using to help with the potential new features being added to upcoming updates. We are developing this through the MoSCoW Project. These are the Must haves, Should haves, Could haves and Wish list. The MoSCoW project will allow a way of ordering potential features based on their feasibility, price, etc… This section is live on your systems and will be under the help menu and under the new entry ‘roadmap’.

The ‘must have’ section will be everything we plan on fixing for the next update. On each potential new feature will be a voting system so you can vote on which you definitely want and which you don’t. This will then bump up certain features which are popular. 

If you have any new features you want and we haven’t mentioned, you can open a support ticket and choose ‘new feature’, this will then be added to a certain part on the MoSCoW project. 

Rolf will be adding a comments section soon, so let us know what you like, what you hate and everything in between.

Watch the video below to see how to view the Roadmap and how to add a new feature. 

Community Tasks – Where next?

Community tasks were set up in response to the COVID-19 crisis. They are small tasks designed to provide community support to people who are unable to leave their homes. To test out the community tasks you need to enable from the super admin settings and you can try out creating tasks without publishing them to your volunteers. Watch the video below to see how to turn on community tasks. 

At the moment the way the community tasks work is they are separate from the opportunities volunteer page. We kept these separate at the beginning of this update to ensure volunteers wanting to help with COVID-19 tasks would just go straight to this site. However, we are now interested in knowing how we might integrate the two sites and features more effectively.   

We think Community Tasks are useful beyond COVID-19 but we open to where they will ‘live’ with in the application moving forwards. If you have any comments on this please get in touch with us or fill in the questionnaire we have sent our on the subject and let us know what you think.

Native Mobile Development

Our native mobile development unfortunately all but stopped during the height of COVID-19 because our developers have been furloughed and unable to work.

This would have been a new version of our Apps for iOS and Android with all features you would expect added in and some neat new customisation available.  We are committed to continuing to develop our apps but coronavirus forced us to make some difficult choices, one of which was to build our Community Task app using Progressive Web App technology. 

Using Progressive Web App (PWA) for the community tasks site was fast to build and was easy to roll out and it had almost all the same features of a native app however it just uses the web browser on your phone  instead of downloading the app store. 

There are pros and cons of both app types of app and we are keen to know what you think about using PWA more in the future!

Native Mobile Development

Pros – Available on both IOS and Andriod, gives the best overall experience and integration with the mobile device. 

Cons – Slow and significantly increases the lag for new feature incorporation.

Progressive Web App

Pros – Fast to build and implement.

Cons – Do not have access to all mobile capabilities, especially on iOS.

Focus – UI/UX

UI – User Interface 

UX – User Experience

Whilst looking at our set guidelines and rules for our interface we wanted to make sure it enabled a good workflow for our users and let them focus on the tasks they were doing, so we named it ‘focus’. 

Over the last 12 months we have been integrating this look across all the pages on the system. The new side bar gives access to extra features on that page and there is no restriction on sizing. Searching is much easier as the universal search bar is now at the top of every page along with the notification settings and help bar. The new alert messages will either be in red or green depending on urgency and the ones in yellow will be for standard messages. 

Please let us know once you notice these changes, what works well and what doesn’t. We are heading down the root of changing all pages to look like the one above, so if you see anything that can be changed, set up a support ticket to explain. 

Thank You!

We hope all of our clients enjoyed the Product Steering Group, there were some great comments and ideas being said which will enable us to create a clearer path for the future. 

So we can get some extra feedback from our Product Steering Group, please fill in the survey we have created. 

We can’t wait to hear more from you. And until next time…

Press Release: 13/08/2020 Rugby Football League

By

On 13th August 2020

In Press Releases, Sport

Rugby Football League Chooses TeamKinetic As Their Official Accreditation System

TeamKinetic creates an accreditation system to allow for access badges at every Rugby League match.

Since October 2019, TeamKinetic has been the supplier of the accreditation software for the Rugby Super league Grand Final. In 2020 TeamKinetic have now become the accreditation supplier for the whole of the Rugby Football League, providing an accreditation software for all matches. 

The Rugby League was put on hold in March 2020 due to the pandemic. For this to return safely the sport needed an accreditation system to allow matches to run again. 

Robbie Stott, Events Coordinator for the Rugby Football League said “We knew the pressure would be on when bringing the Super League games back and trying to safely manage everyone coming through the stadium doors. TeamKinetic have provided excellent support in a short-time frame, by creating a digital solution to allow for Rugby League to go ahead.”

The accreditation system allows for the safe management of personnel on game days, by recording identity and health checks of each person. 

Each person on the premises will have zones they can and cannot enter depending on the health checks they have had. These zones can be printed onto badges for any specific person for ease when going into their zones. 

Chris Martin, Managing Director of TeamKinetic said “We are proud to be providing a working accreditation system which will allow for the Rugby League to resume safely. Myself and everyone at TeamKinetic are excited to be working with the Rugby Football League and continuing to support them in the future.”  

If you are interested in an accreditation system for your organisation, please don’t hesitate to get in touch with us at TeamKinetic on the contact details below.

Ends

Contact Details:

For more information, please contact TeamKinetic on 0161 914 5757. 

Or email chris@teamkinetic.co.uk

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