We have now completed our integration of the First Advantage suite of digital ID and background checks. You can now initiate an entirely digital ID and subsequent background check with a single button press! The results and updates are fed directly back into your TeamKinetic dashboard.

How does it work?

There is some necessary paperwork to set up your First Advantage account and create the required roles you will be using. This is where you decide if you need to check the adult or child lists and what level of checks you’ll be using. We will guide you through this process and get your account set up quickly and easily.

After that it is just a case of pre-paying for bundles of checks, switching on the option and selecting the volunteers you want to check.

Once initiated the volunteer will receive an email and a text message with the instructions and help they need.

You will be alerted as the checks progress and once complete, the background check details, dates and numbers will be recorded in the volunteer profile.

What does it cost

We sell pre-paid bundles of credits for digital ID and enhanced-level background checks. The digital ID check costs one credit and the background check a further credit. If the digital ID check fails you will only be charged a single credit, you are only charged the further credit if the check progresses to the background check stage.

Credits are available in bundles of 10 for £80.00 or 50 for £230.00 (plus VAT) and you can purchase credits directly from the app via card or bank transfer.

Where can I find out more?

We have a few videos and documents where you can discover the process and how it works.

You can also find this information in the Super Admin > Setup menu under the API and Integrations section.

Interested in taking the next steps towards fully digital and integrated ID and background checks? Open a support ticket or hit the button in the Super Admin > Setup menu under the API and Integrations section.

It’s a great way to streamline and speed up your onboarding process.

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