TeamKinetic is pleased to announce that the latest version of TeamKinetic Volunteer Management Software has arrived, bringing with it many new tools and features.
Now available is TeamKinetic Chatter that provides isolated chat rooms for opportunities that volunteers, providers and admins can use. It is a secure platform for volunteers and opportunity providers to communicate without the use of external instant messaging services.
TeamKinetic understands the importance of being able to have a communal area for volunteer and opportunity providers to be able to share their thoughts and comments on an opportunity. It enables those essential messages to be communicated to all volunteers without the formalities of an email or the cost of a SMS text.
In developing this functionality, the option to develop an API that connects Whatsapp or Facebook Messenger was considered. However, this feature would be limited as not all volunteers have the same access or use technology to the same extent as others. Factor in the inadequate control over how the data is shared following the acceptance of terms and conditions for using an external application and developing an internal function became more appealing. To help achieve GDPR compliance, it is in the best interest of TeamKinetic and our clients to reduce any opportunity for data to be shared unnecessarily.
TeamKinetic felt that by using our own chat engine it enables the opportunity providers and administrators to control the room’s tone, message and comments using the profanity filter and comment approval and deletion features.
TeamKinetic hopes that this new feature will continue to help develop the community aspect we want all of our voluntary organisations to share with its volunteers.
We look forward to showing how to use more of our functionality in the future.
TeamKinetic’s data policy can be found here
To try out TeamKinetic Chatter please follow the instructions below:
Step 1 join an opportunity
Step 2 – using the left-hand navigation bar, click onto ‘chat room’
Step 3 – enter any comments into the type area and click ‘add’
For opportunity providers,
Step 1 Using the navigation bar, hover over ‘opportunities & provider’ and on the drop-down menu, click ‘Opportunities’.
Step 2 Find the opportunity you wish to add a comment to
Step 3 Using the left-hand navigation bar, click on the ‘chat room’ button
Step 4 Enter any comments into the type area and click ‘add’
If you have any further questions or would like to share your thoughts, please get in touch with our team.