As mentioned in a previous blog, one of the challenges heritage organisations face is a lack of volunteer strategy across heritage organisations.
A report from The Heritage Volunteering Group, states that 45% of heritage organisations in the UK depend on volunteer work that is critical to their operations but 40% of them have no volunteering strategy.
Volunteers make a significant strategic contribution to heritage organisations, delivering results that support the organisation’s ambitions around community engagement, diversity and inclusion. To achieve this, leadership teams need to become more engaged with the strategic development of volunteering. In the report, they make a key recommendation that volunteer engagement, and support for volunteering, needs to become more strategic.
Writing a strategy
A volunteer strategy is simply a strategy your organisation writes that shows what you want to accomplish with volunteering and how you are going to achieve it. The report from The Heritage Volunteering Group suggests that as a heritage organisation, you should develop a strategy as it will help with your volunteer engagement.
Your approach to volunteering is key to include in your strategy. To access this, create a questionnaire for your current volunteers so you can collect evidence to help you access your approach. Questions to the volunteers could include what the organisation could improve on, why they got involved in volunteering for the organisation, skills gained from volunteering or reasons for continuing to volunteer. This research can help you to create an accurate aim of volunteering within your organisation. It can also help you produce an effective and engaging volunteering programme.
Ensure to include in your strategy how volunteers will contribute to your organisation’s aims and how your organisation plan to recruit and support them. Include the missions that your organisation want to aim for with the help of volunteers. This could be promoting inclusivity and diversity within your volunteer programme. One of the aims of The Royal Parks volunteer strategy is to create learning opportunities for volunteers to provide expert training which will help to support volunteers.
A final key point to think about is how your organisation plans to deliver the strategy. Include an estimation of how long the strategy will take to be delivered and then review your strategy on an annual basis so you can respond to challenges and trends your organisation might face.
Some good examples of a volunteer strategy are from The Royal Parks and George House Trust, which will provide you with plenty of inspiration for your strategy.
If you’re looking for a volunteer management system, why not take a look at us? You can start a FREE trial over on our website or book a demo!
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