Tag: Volunteer manager

A Fresh Look at Digital in Volunteer Management

This post was written by Gethyn Williams

What role can digital play in effective volunteer management in 2024? 

That’s the question under consideration by TeamKinetic and the Association of Volunteer Managers as they embark on an exciting initiative – the creation of a new Toolkit for Digital in Volunteering – helping Volunteer-Involving Organisations to adopt the digital tools and approaches that are right for them.

Digital technology has for many years played an integral role in volunteering, whether through scaling up how we advertise our opportunities online, streamlining the onboarding process or improving how we communicate with our volunteers.

Sometimes a new advance in technology comes along and has a dramatic, instant impact, revolutionising our approach and unlocking fresh value that we couldn’t have previously imagined.

However, at other times it can feel as if digital evolves under its own agenda, developing functionality that may or may not address the challenges we face in real-world volunteer management. 

Helping volunteer-involving organisations to ask the right questions and adopt the digital technologies that best meet their needs, on their own terms, is the purpose of this new Toolkit.

Why now?

No-one steps in the same river twice

Heraclitus, 500 BCE

That change is our only constant may be a well-understood idea, but in recent years the volunteering landscape seems to have changed more rapidly and dramatically than at any point in recent history. 

The impact of the Covid era has deeply affected both who volunteers and their expectations, perhaps permanently. Initiatives such as the Vision for Volunteering encourage us to recognise this and adapt our approaches, or risk losing more volunteers as these trends continue.

Coupled with this, we are living through a period of huge social change, impacting further on people’s propensity and willingness to volunteer, testing well-founded but increasingly outdated approaches to recruitment and retention.

So what role can digital technology play in helping us cope with these transitions? 

You’ve probably looked at digital options for your programmes many times in the past – but given that technological development also moves at pace perhaps now, given the change we’re experiencing on all fronts, is a great time to look again at the role digital plays in your operation.

What’s in the Toolkit?

TeamKinetic’s mission has always been to enable volunteer-involving organisations to make the most of digital’s potential, so the questions this Toolkit need to answer should come from you – the leaders in volunteering.

And whilst we can anticipate some of the big areas we should probably include, such as:

  • How do we prepare for the impact of AI? 
  • How can digital help us be more inclusive? or 
  • What exactly is open data and its potential?  

…there’s no better way of getting to the heart of an issue than by listening to our customers and the challenges they are facing, in their own words. 

After all, a question well-stated is a problem half-solved.

How can I get involved?

So if you’d like to help shape the Toolkit, or there’s a particular digital angle you’d like it to address, we’d love to hear from you. You can:

Complete our poll – four short, multiple-choice questions that will help us understand your priorities better. You can access the poll here: https://forms.gle/8qJDzbyxuLuSTEHp6

Send us a message telling us what you’d like to see, in your own words.

Or, if you’re a member of the AVM there’s an opportunity to join a roundtable to explore the Toolkit’s structure and content, currently scheduled for the 21st of November. Stand by your inboxes for further details.

Thanks for reading 🙏

Notes and Further Links 

The Digital Toolkit will be a resource owned by and developed for the Association of Volunteer Managers and its members. 

Its creation is sponsored by TeamKinetic and will be built by Gethyn Williams, an independent volunteering strategist, working closely with partners and taking input from AVM members and wider stakeholders. 

We anticipate the release of the Toolkit in Spring 2024.

Volunteering Conference – Getting to know Kristen Stephenson

As TeamKinetic 4th annual sports volunteering conference approaches,  we thought it would be an excellent opportunity to get to know some of our guest speakers for the event. The theme of this year’s conference is:

‘What can sports volunteering learn from the wider voluntary sector’. 

This year’s volunteering conference will allow volunteer managers, volunteers, policymakers and academics to come together to discuss best practice as well as insights in the wider voluntary sector.

DAY 1 (TeamKinetic Customers only)

  • FREE event to TeamKinetic customers.
  •  A masterclass by Steven Hall on the TeamKinetic volunteer system.
  • Customers will also be able to discuss the future software developments of TeamKinetic.

DAY 2

  • Denise Larrad – BBC Sports Personality 2017 Unsung Hero award winner
  • Kirsten Stephenson – Head of Volunteering – Sport England
  • Laura Hamilton – Volunteer Management Consultant – Laura Hamilton Consulting and member of the Association of Volunteer
    Chantel Scherer – Director of Marketing, Communications and Member Engagement at Sport & Recreation Alliance
  • Mike Howlett – Volunteer & Citizenship Lead – Sefton Volunteer Centre
  • Claire Jones – Head of Volunteering – Halton and St Helens Volunteer Centre
  • Fiona Liddell – Volunteering Development Manager – Welsh Council Voluntary Action (WCVA)

Kristen will be leading the first session at our conference with a session on…

“Volunteering in an Active Nation: How cross-sector collaboration can unlock the potential of volunteering in sport and physical activity”

Kristen has recently joined Sport England as Head of Volunteering. She leads on managing the 32 projects across Sport Englands Volunteering Funds and supporting the delivery of the strategy ‘Volunteering in an Active Nation’. These funded projects are focused on getting young people involved in making a difference through; social action, sport and physical activity and creating opportunities to get people from economically disadvantaged areas involved in volunteering.

The most important things for you as a volunteer manager at Sports England?

“A key priority for my role is to focus on how we can increase the diversity of people volunteering in sport and physical activity. I manage our Volunteering Funds which are all testing approaches to reaching people who are currently underrepresented; particularly those in lower socio-economic groups and women. This is one of the most challenging but exciting areas of my work! I am really passionate about making volunteering in sport more inclusive so that more people can experience the benefits.”

Your best or most memorable volunteering experience?

“One of my most memorable volunteering experiences has to be helping out at my running club’s midsummer relay race in my local park. It was a beautiful summer’s evening with a great turnout! I was taking on a new volunteer role- timing the runners taking part. This was a bit nerve-wracking, to begin with, and hard work but starting the big race clock and seeing everyone have a great time was totally worth it!”

What to expect from you on the day of the conference?

“Expect to find out more about Sports England’s strategic ambitions for volunteering and hear how we’re working with and learning from the voluntary sector to make these a reality. I hope people will find out more about our work to increase the number and diversity of people volunteering in sport and physical activity and perhaps be surprised at how we are working differently to achieve the aims and objectives of our strategy. I’m also really keen to hear from delegates about their work in this area too and so I hope it encourages people to come to share their ideas and what they are working on too.”

We look forward to having Kristen at the conference and learning about more Sport England’s strategy.  We hope you are as excited as we are TeamKinetic is to hear what our other guest speakers have to talk offer. Above all, we hope to see you there for a great day!

If you’re still undecided,  why not read our six reasons to attend the volunteering conference!

For more information on the volunteering conference and how to purchase a ticket. Please click this link.

 

 

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