Why your current roles and volunteer onboarding might be hitting a ceiling.
We are all familiar with the onboarding dance.
A volunteer signs up, then you email them for an ID.
Then you wait.
Then you realise you forgot to send the link for the induction meeting.
Then you have to manually move them into the verified column in your spreadsheet or update their status in your CRM once they finally send that photo.
It’s disconnected, manual, frustrating and prone to error and missed opportunities. Just as importantly, it’s one more time barrier to engage with your volunteers; they get bored, they change their minds, and you lose them and their potential!
It’s a lot of chasing, and frankly, a lot of friction.
We’ve been listening to our power users, and it’s clear: the way we manage the journey from “Interested” to “Active” needs to evolve. We’re working on something that turns that zig-zag process into a straight line.
No more disconnected processes, no more time-consuming checks, just straightforward, integrated actions that take your volunteer journeys from step 1 to completion in one place.
Keep an eye on this space. “Roles” as you know them are about to get a lot more… fluid.

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