The Kindocoin SBRI project is officially launching Phase 2. TeamKinetic is honoured to be one of two companies spending the next 12 months developing and evaluating our prototype solution in a real-world setting. You can read a description of the product we’ll be working on here, along with more information from Health Innovation South East Scotland. 

The Wellbeing Hub is a volunteer-powered community care web solution. It enables volunteer managers to safely direct support and care to discharged patients. The Hub intends to reduce delayed discharge and readmissions by increasing people’s ability to self-manage or manage with volunteer support. 

The Hub integrates technologies in an innovative way, with safe data sharing that facilitates the partnering of volunteers and volunteer-led services. This allows patients to build a trusted and sustainable network of support.

Phase 1 demonstrated the administrative burden placed on volunteer managers, we know it is difficult for volunteer-led services to be responsive and to provide a scalable service. The Hub reduces that burden by managing complicated and sensitive data sharing, and facilitating patient support via safer volunteer management practices. 

We intend to link patients to third sector providers using our OpenReferral enabled service aggregator. Our data sharing features ensure front-line staff can find suitable services and have confidence that only appropriate information is shared.

Enabling volunteers to develop relationships with patients and providing pathways to community-based activity, will lead to lower planned care needs and should reduce future unplanned hospital visits. Integrating volunteers by ‘passporting’ and developing an ongoing pathway to community-based activity supported by volunteers, will produce a more flexible and sustainable volunteering network.

Patient safety is paramount; volunteers must meet the very highest levels of safeguarding certification. Volunteers who undergo such checks can move more freely between service providers through the use of digitally verified ID, online vetting and barring checks.

Patient outcomes linked to voluntary service intervention have been difficult to quantify. Using advanced data science, we will provide a new dimension of insight into the impact volunteers have on patients and their long-term outcomes. The Hub will provide new clinical insight and develop the case for community-based, volunteer-supported care.

Once again, we’d like to say how proud we are to be involved in a project like this. We’re excited to see what we can do, and how we can help! 


For information on how TeamKinetic can help you organise your volunteers, head to our website to start a free demo of our software or give us a call on 0161 914 5757.

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