What positive changes should volunteer managers be anticipating throughout the upcoming year? TeamKinetic aims to explore the changing avenues in which you may find yourself turning down at any given point.
Embracing Technology
This year alone there are predicted to be 51 million smartphone users, who will have access to various apps on their phones. For the volunteer manager, this is brilliant as many volunteer management systems – including our own can operate through an app. Creating more ways in which you can manage and communicate with your volunteers. Which will help your volunteer management run a lot smoother, not just for you but your volunteers as well.
Training
Phone calls and face to face meeting could be starting to become a thing of the past. Many organisations including ourselves are now adopting the use of ‘virtual help’. This being online support which is readily available for all volunteers. Virtual help makes good use of platforms like YouTube, instant messaging and help forms. Which in short saves the volunteer manager time.
Ageing Population
People are living longer and healthier lives, which isn’t a surprise. People are starting to take a lot better care of themselves by feeling more inclined than ever to live healthier active lifestyles.
Therefore volunteer managers should expect a rise in the number of older volunteers with time and energy to volunteer. Perhaps its time volunteer managers shifted perceptions of the ‘old’ volunteer, and started removing aged based limits on volunteering opportunities. Although people aged 65 and over are 45% more likely to volunteer than any other age group, only 6% of those over 65 actually feel old. Meaning older volunteers are more than happy to take part in more physical volunteering opportunities – if given the opportunities to do so.
A common theme that our customer relations team has found here at TeamKinetic is that. The wording of opportunities can often make volunteers not want to join an opportunity. Volunteer managers should try to be mindful when writing volunteering opportunities, as certain words can make opportunities sound more physically tiring, boring or even more complex than they actually are.
Younger Volunteers
There are small indications that the younger generations are starting to volunteer a lot more than they used to. 70% of 18 – 24-year-olds have reported having volunteered at some point in the last year. Recent interviews held by TeamKinetic and student volunteers help support this statistic, as many students did volunteer in some shape or form. Either to improve their academic profile or just because they wanted to give back to their community and have fun. This increase in younger people volunteering only gives volunteer managers more options and opportunities to attract younger volunteers, who are enthusiastic to help and be apart of a volunteering programme.
Volunteer Led Opportunities
Volunteer-led opportunities involve listening and understanding what your volunteers want to do. It’s a growing trend that organisations are listening more to their staff and their customers. It would only be right to suggest that volunteer managers could do the same. A volunteers feedback could pose to be very useful as they are the ones taking part in the opportunities on a regular basis (on the front line as you may say). Suggesting it might be worth allowing volunteers to take lead on some opportunities, as this could be more impactful or at the very least, given the time to suggest new ideas.
A Question of Flexibility
How much flexibility volunteers have is always going to be a changing factor. Pictured above are some of the many reasons why the average person is soo busy. Considering these in modern volunteer management could mean thinking about running more “one-off opportunities”. which are opportunities that don’t happen on a regular basis (perhaps monthly), allowing time for volunteers to adjust their schedules, making it so they don’t have to commit to a specific time frame every week.
For more information on TeamKinetic volunteer management, visit our website or call us on 0161 914 5757.