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VK Customers only – Claim your FREE ticket to the MMU Sports Volunteering Conference (3rd & 4th May)

We can now officially invite all our customers to the 2nd annual Volunteering  conference in partnership with Manchester Metropolitan University.

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3rd May 2016 – VK Focus Group

VolunteerKinetic Customers only

This year we are extending the event and inviting all our customers to join us on the afternoon of the 3rd May where we hope to discuss the range of developments we have underway for 2016 and 2017.  We want to bring you all together to help us build a strong community of Volunteer Managers.  We want you to share your experiences and to get your ideas on how we continue to improve our product and how we can help you work better together.  We now have some clear user groups including universities, local authorities and sporting organisations and we want to make sure we encourage sharing and support of best practice.

We will start at 1:00pm at MMU All Saints Campus and will be winding up at 5:00pm.  The day will be very interactive as we look to get you involved in our development cycle.

The evening of the 3rd we will be hosting a social event in Manchester and we would really like it if you joined us for a glass of wine and a bite to eat.

For those looking for accommodation I have included some links to hotels that are well placed for the University campus.

Holiday Inn Express Manchester City Centre

ibis Manchester Centre Princess Street

The Palace Hotel

Pendulum Hotel

 

4th May 2016 –  Sports Volunteering in the Current Landscape

All VolunteerKinetic users are entitled to one FREE ticket to this event

mmuSpeakers include:

Geoff ThompsonMBE – Youth Charter

Tony Jameson– Sporting Memories

Charlotte Hill– Step up to Serve

Pukal Rana– Disclosure & Barring Service

Graham Herstell– Ball Zone

Adam Howard– MMU Student Volunteering

Chris Martin & Role Herbert – Volunteer Kinetic

The conference will encompass all aspects of volunteering in sport and the wider agenda within the current landscape. It will also provide a platform to draw together practitioners and academic perspectives from across the volunteering landscape to share, collaborate and network. There will also be the opportunity for delegates to attend keynote lectures from academics and practitioners, academic research presentations and interactive practitioner-led workshops. More speakers will be announced as they are confirmed.

To claim your free ticket to this event please get in contact here and let us know the days you will be attending, the names of the people attending on each day and if you can also let me know if you have any specific dietary requirements or access needs that would be most useful.

If you want to purchase additional tickets for the 4th of May conference you can buy these at:

http://www.business.mmu.ac.uk/knowledgehub/mmu-sports-volunteering-conference-sports-volunteering-current-landscape.php for an early bird price of £38.00

If you need any more information about the event please do not hesitate to get in touch with me on 0161 914 5757 ext 22.

 

 

 

 

 

 

 

In response to the “Coaching and Volunteering Data Management Systems – Procurement Guidance For CSP’s.”

TeamKinetic welcome the guidance from CSP Network and wanted to take this opportunity to clarify our service and to share with you how we think our range of applications can provide a world class Volunteer and Coaching experience.

We are offering 12 months FREE usage of our system to all CSP’s as a no risk trial.  If at the end of the trial period you are not happy with our support or service, you can export your data in its entirety. For more information on starting your free trail and pricing please get in touch here.

What we do

logo VolunteerKinetic logo-ClubKinetic
logo-AccessK logo-CoachKinetic

Our system is not only limited to Volunteer management we also offer:

  • Coach management and agency support including tools for scheduling, payments, bookings, quality assurance and feedback.
  • An integrated database that allows for activity session and club sessions to be published, updated, searched and powerful communication tools to keep your clubs informed.
  • Accreditation and access management for events of any size, with badge creation, area access controls and on-site security.

We are actively developing more modules all the time for inclusion in TeamKinetic, our complete integrated package.

How far we reach

  • Our system is currently in use across the UK and has over 45,000 users registered.
  • Over 60% of those registered have been active in the last 12 months.
  • This year our users have already logged 27,564 hours
  • Last week our sites enjoyed 10,000+ page views

Who we work with

Our sports based customers include

logo_15 VOLUNTEERS MCC logo
Print BS Thistle 7 greatersport

 

We also work with a wide range of Universities, Hospitals, Charity’s and youth organisations.

What our customers say

“GreaterSport have been working closely with TeamKinetic over the past 14 months. TeamKinetic have been able to develop the system to suit our needs as a CSP, this has included upgrades so we can now manage both volunteers and coaches on the same system. Within Greater Manchester we have seen an increase in people volunteering with our APS volunteering score rising to 13.2% – we feel a lot of this is down to the management system as volunteering has never been so easy for the users. We would highly recommend working with TeamKinetic and are excited to see our volunteer and coaching workforce growing over the next 12 months.”

Nick Lowden

Workforce Development – Greater Sport

We have built our platform on the following principals.

The End User is the most important person in our world.

TeamKinetic is incredibly easy to use.  We believe passionately that less is more.  So we use data from the end user, what they search for, what they leave positive and negative feedback on, where they are, how many opportunities they view and what type of opportunities they are.  This provides insight and a more tailored experience for every user.  This IntelligentBrokering™ ensures every user is presented with information that is up to date and relevant.

Integrated social media, access via mobile device and the ability for the user to see and share opportunities with any one at any time.

We know you don’t like to send good people on bad experiences and we love to help you recognise talent and enthusiasm by;

  • Using anonymous feedback by both volunteers on opportunities and providers on volunteers
  • Giving volunteers ThumbsUp notifications for a job well done.
  • Rewarding both on line with achievement badges and in the real world with HourTrade™, those who go above and beyond

Its our aim and ambition to help you build a sustainable and strong sporting community of officials, coaches, volunteers and participants.

Support, support and more support

Information, data, and insight is excellent and indispensable, but it means little without the right support. We pride ourselves on our after care.

  • Monday to Friday – 9:00-5:00 telephone help line.
  • Online support ticket system for bugs and new features is always available.
  • Free access for customers to our yearly development conference in partnership with Manchester Metropolitan University, this year with speakers from DBS discussing safeguarding in recruitment, Step Up to Serve CEO Charlotte Hill and Geoff Thompson MBE from Youth Charter,  This year we are looking at Sports Volunteering in the current landscape of austerity. Book here.
  • Close working relationship with the Sports Volunteer Research Network so you can access a raft of academic research.
  • Monthly news letter that we like you to contribute to.
  • Partnership with the Sport and Recreation Alliance

Our products never stop improving and those improvements are driven by you our customers and the feedback you provide.

No Hidden Costs

Unlike some IT providers, we aim to be transparent and up front about costs. Offering long term assurances on price and clarity on future price increases.

In most cases our licence fees cover all standard on-going costs including support, updates, hosting, and data usage.

We want you to feel confident when you invest with us.

How do we achieve all this?

We aim to provide you with a set of simple to administer online tools that make promoting, signposting and communicating with your community simple and effective.

Our services are in no way exclusive and can work alongside any other web site or web sites.

The data collected can be exported at any time by you the customer. with an extensive library of report functions.

The system is built to allow you control over content and branding so there is little need for additional development costs.

Our CRM functionality means e-mail, social, blog and SMS can all be taken care without the need for additional external services or tricky exports and delivered fully branded at the click of a button.

If you want to find out how we can help you, please feel free to call or get in touch below.

BADMINTONscotland launch VolunteerKinetic volunteer portal

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Badminton Scotland are looking to recruit hundreds of new volunteers through the launch of their new volunteer portal powered by VolunteerKinetic in their preparations to host the TOTAL BWF World Championships 2017.  To be part of this event and loads more before just go to;

volunteer.badmintonscotland.org.uk

The Total BWF World Championships will see the very best players in the world arrive in Glasgow’s Emirates Arena from the 21st  to the 27th of  August 2017, tickets available from here.  Scotland’s Commonwealth Games silver medallist Kirsty Gilmour will lead the home challenge as she looks to build on her Glasgow 2014 silver medal at the same venue while GB stars and World Superseries Final winners Chris and Gabby Adcock will be looking to repeat their gold medal success from Glasgow 2014

Scotland has a fantastic history for running truly world class events and with the facilities Glasgow can now boast it has world class venues to match, but a big part of what makes the Scotland such an attractive venue for these events is the passion and commitment of the NGB’s and their legions of volunteers.  BADMINTONscotlands Chief Executive Ms Smillie recognised both huge potential and also the huge challenges that face her team in realising that this event offers a once in a life time opportunity to build a great legacy for Badminton in Scotland.

“As a governing body you aspire to host these events, not just because they are exciting, but because they provide us the opportunity to promote and develop our sport in so many unique ways” said Ms Smillie, “We know we have a committed community of Volunteers in Badminton Scotland that will help make this event special, but it is ourslider 2 ambition to open this opportunity to people outside the badminton family and use it as  a catalyst to grow our sport over the next 4 years”

When we asked how you turn these events into a legacy, Ms Smillie offered this advice for other NGBs “World class venues and events are fantastic, but supporting people who are passionate about your sport as volunteer officials, coaches, and event staff to name just a few of the jobs we have on offer; is what will drive the continued growth of our sport”

We at TeamKinetic have prided our selves on developing a platform that is as well suited to major events as it is to supporting the local badminton club find some one to wash the kit, as we know it takes all sorts of people doing many different tasks to make sport happen.  So it was great to hear Ms Smillie when she said  “VolunteerKinetic provided a simple solution to how we identify, recruit aTeam-Europameisterschaft 2012nd retain our volunteers  that was great for the World Championship Finals but more importantly is it will leave a sustainable legacy that we can continue to build on after this event.”

So if you love badminton and you want to be part of the action follow the link below and sign up as a volunteer for BADMINTONScotland and who knows you could be court side next year for the World Championship finals.

volunteer.badmintonscotland.org.uk

We look forward to seeing you there.

 

 

 

Today we lost a good friend and champion – RIP Dr Steve Mansfield

It is with great sadness that today we must mourn the loss of Dr Steve Mansfield.  A long term supporter of our work and in our opinion an all round good guy.  Unfortunately Steve lost his 9 month battle with cancer yesterday and we wanted to send out our love, support and gratitude to his family and wife Madeline at this difficult time.  MMU-team-474x316-landscape

Steve was one of our first customers in his role as Associate Head of Employability at Manchester Metropolitan University.  His support and advice in those early days were so valuable that we are forever grateful.  We continue to work closely with the team at MMU and we will take this work forwards as an ongoing testament to Steve and his faith in us.

Steve will be missed by us all.

Chris Martin

Director

 

 

 

 

Euro Hockey 2015 – 3 Lessons Learnt

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The 2015 Unibet EuroHockey Championships took place over nine days during August 2015 and was the biggest event that England Hockey had ever run in terms of volunteers and spectators.

The event consisted of 16 international teams from 11 countries and was broadcast on BBC Television. As you can imagine organising a competition of this size involved a considerable amount of work, and England Hockey knew that having the correct volunteers and using them effectively would be critical to its success.

Setting Up The Volunteer Opportunities

All opportunities were setup on the Hockeymaker.co.uk as ‘Applying’ opportunities. This meant that all volunteers were automatically informed that they were applying for a volunteer role, as opposed to it being a ‘first come first serve’ basis.

By utilising the ‘Enter a brief description’ function, volunteers were asked to leave a brief description as to why they thought they were suited to the opportunity. This enabled England Hockey to capture and short list large numbers of volunteers with relative ease.

Sessions were split into morning and evening and volunteers had to attend a minimum of 7 sessions to be eligible. This ensured that the cost of kit and training per volunteer was kept to a minimum.

Recruitment

Preliminary calculations suggested they would need 300 volunteers to fill 40 different volunteer roles (opportunities) ranging from team liaison officers to spectator services.

The first wave of recruitment started in September 2014 as part of a three month application window. This was followed by a second wave of recruitment in April to cover roles which had a low uptake.

By the end of the second recruitment drive 881 new volunteers had registered and 268 volunteers were confirmed on the event, with only 5 no-shows during the event.

The majority of the volunteers were from the UK but they did have some from the Netherlands and Germany.

Lessons Learnt

(1) Opportunity Not Required

The event went very smoothly with no major issues. There was one catering staff role which they had recruited for but it turned out they were not needed, but these volunteers were redistributed to other roles.

(2) Combining Good and Bad Opportunities

The one big lesson they did learn from the event was to combine the ‘Programme Sales’ volunteers based at the gates (which was a comfortable and enjoyable role) with the ‘Welcoming Staff’ based near the train station (which was a little isolated and had a high drop-out rate). By combining the roles they would be able to rotate the volunteers so everyone gets a chance to experience the arena.

(3) Dealing with Drop-outs

Organising the sessions when people dropped out, and moving people around from popular opportunities etc. This was the biggest task…making sure that they had enough numbers per session.

Although VolunteerKinetic allowed volunteers to mark themselves as ‘ Not Attending’ via the website, volunteers often contacted them by phone or email. This meant there was a manual process for the admin to complete in order to keep the system updated.

Covering the drop-outs was dealt with by sending SMS Texts via the VolunteerKinetic system, asking volunteers for urgent help filling the gaps.  This proved to be a very succesful approach which allways more than covering the short falls.

Conclusion

Overall a very positive and successful event, volunteers were very happy with the system, a small number of the older volunteers were unsure of how to register but this was easily managed over the phone. They managed to recruit a large number of Hockey Makers who were experienced but new to hockey.

“The biggest advantage was allowing volunteers to register online, we couldn’t imagine having to do it via email or paper applications, it would definitely would have been a huge task without the VolunteerKinetic system.”

Natasha McMorrow (Officiating & Volunteer Administrator)

How charities big and small can help the NHS | Voluntary Sector Network | The Guardian

With public health under new budget pressures and no sign of abating cronic health needs the Guardian discussion on the roll of the Voluntary sector offers some interesting arguments.

http://www.theguardian.com/voluntary-sector-network/2015/nov/24/how-charities-can-help-the-nhs

Surprising new stats offer an interesting insight into volunteer trends. More men, more young people!

http://www.theguardian.com/society/2015/nov/21/baby-boomers-leave-voluntary-work-to-young-charities?utm_content=buffer786c2&utm_medium=social&utm_source=linkedin.com&utm_campaign=buffer

The widely held view that volunteers are predominantly older women with a lot of time on their hands is a myth, says a report that suggests it is 25- to 34-year-olds who dedicate the most time to unpaid work.

In a damning survey of charitable attitudes among different age groups, a third of Britons said nothing would persuade them to leave the comfort of the sofa or the warmth of the pub in order to make a difference in their community. This figure rose to 47% of over-55s – compared with just 12% of 18-24s.

Younger people were doing more good work, with the 25-34 age group bearing most of the burden of volunteer work. The number of hours spent volunteering is higher in younger age groups: those under 35 said they spent an average of two hours a week volunteering, compared with the hour that over-55s claimed to spend.

Dan Jones, director at the innovation charity Nesta, which carried out the research, said the notion that the “baby boomer” generation wouldn’t volunteer was a “real worry” for the sector. “The voluntary and charitable sector really relies on those over-50s with a bit more time on their hands,” he said. “If people now hitting that age range aren’t going to be helping in their community but just thinking about themselves and going to Alicante, or whatever, we’ve got a challenge ahead.”

He said younger people recognised the value of charitable work: “They see it as a win-win: giving back, helping their own CVs and making an impact.”

The research, to be published this week, found that, on average, the public spend one hour 47 minutes volunteering each week, compared with 12 hours 40 minutes watching TV, nearly three hours commuting and two hours in the pub. (Respondents spent less time in the gym – one hour 28 minutes – and queueing for coffee – 45 minutes.) Men were more likely than women to help an elderly neighbour: 34% compared with 30% of women.

Respondents believed the average volunteer to be female, over 60 and a grandparent, which used to be the case, said Jones. “Earlier surveys showed that about 40% of people volunteered once a year and 25% once a month,” Jones said. “It’s always been the case that women volunteer more than men so it’s striking to see the swapping over in the trends. Women have always been the backbone of volunteering in the UK.”

Sound advice for anyone who is thinking about Volunteering

Since starting Grassroots Nomad, the number one question that I have been asked is ‘How do I find grassroots / sustainable volunteering work?’

Unfortunately the answer isn’t a simple one as it requires a lot of dedication and hard work – before you even start to volunteer. But, if you aren’t committed to working hard to find the right place to volunteer, then maybe volunteering isn’t the thing for you.

Step One: What do you want?

The first step when deciding whether or not to participate in volunteer work is to think about why you want to do it in the first place. Is it to make your CV better (which it will)? Is it to make a difference (which you can do)? Or is it to learn something about the world, different cultures, a new skill, or even about what inspires you (which you will)?

So here are a few questions to think about:

Why do I want to volunteer?
What are my specialist skills?
What are my passions?
What are my interests?
What do I want to learn?
How can I transfer these skills to volunteer work?
What kind of countries, organisations, issues do I want to work in?

Now you have an idea about what you can offer, you have to think where these specialist skills are best suited. If you are a professional teacher, maybe you could help train teachers in remote communities and develop lesson plans? If you are an IT expert, maybe you could develop a website for a small organisation? If you are a social media wizz, perhaps you could devise a feasible social media strategy to improve an organisations’ online presence and boost volunteer/donation rates?

If you are not qualified to work in an area, then think hard about working in that field, particularly if it relates to children or animals. If you are not qualified to work around children, many of whom have faced incredible challenges in their lives, then please reconsider volunteering for a few weeks at an orphanage.

Volunteering at an orphanage or school seems to be the number one type of volunteer work that people want to do. Sadly, your presence might be doing more harm than good.

Step Two: Where will I apply to volunteer?

The key to stage two is research. This is not easy. There isn’t one site that you can go to which lists all the free, grassroots volunteering opportunities around the world (although I am working on it).

Grassroots volunteering opportunities aren’t available through travel agents or big tour companies. You have to do the ground-work yourself.

Now you know what you can offer and what you are looking for you will be able to target your research rather than flicking through hundreds of websites without any direction. These are the places that I go to when I’m looking for volunteer work and they have been very successful for me:

Read research papers in your chosen topic. E.g. My focus was human trafficking so I read a lot of articles by the UN and big organisations like Anti-Slavery International, etc. Look closely at their reference list. These organisations conduct interviews with small, grassroots charities that work within these communities. They are the experts.
Research organisations that collaborate together. If you have found one charity that you like the sound of, read their research and see if they collaborate with other organisations. This is a great way to give yourself a number of different options for volunteer work, as your first preference might not accept you.
Read articles written by previous volunteers. Verge Magazine publishes a lot of different articles written by volunteers. It was in one of their online editions that I read an article by a lady who spent time volunteering with the Himanchal Education Foundation in Nepal. I will be spending the month of November volunteering with them myself, so I will update you on my work.
Talk to people. Keep your ears open for new opportunities or organisations that you haven’t heard of before. There are also groups online, such as Responsible Tourism Networking Facebook group where people regularly ask advice about volunteering opportunities or sustainable travel.

Stage Three: Applications

Once you have compiled a list of potential organisations it is time to make contact and ask whether it would be possible for you to volunteer.

Things to consider when writing your email/letter:

Keep it short and use simple language. Often English is the second, third, or even fourth language spoken by the staff you are emailing. If you use complicated language you may be impressing yourself but they will just be confused.
Explain what you can offer. Why should they let you volunteer? Volunteers are a lot of work for an agency as they require training and divert staff away from their day-to-day work. Make it clear that you have specialist skills and aren’t just looking to beef up your CV.
Be flexible. It is important that organisations pick volunteers that are able to offer skills needed by the community. This might mean you are working on something you never expected, but volunteering is about helping in a useful way – it is about what the community wants not what you think they want.
Be open minded, passionate, and show your dedication to the values and goals of the organisation.
Be respectful. Don’t assume that because you have qualifications that you know more than the people already working in these communities. Respect the work that they do, their motivations, and their backgrounds.
Once you submit your application, it is time to wait. Many organisations might not have frequent internet access or check their emails regularly so it might take some time for them to reply. Don’t lose hope!

Stage Four: Success!

After a few applications, you will find your organisation. Now it is time to discuss timeframes, what assistance they are able to provide with visas and accommodation.

See if you can conduct any fundraising before you leave, or if the organisation requires any resources that are hard to find – e.g. calculators, etc – that you may be able to bring with you and donate to the community.

Updated tip: Be flexible! In the hour or so since I posted this article my volunteering plans in Nepal have been cancelled due to increasing unrest and danger in the area. Now I have no idea where I am heading – back to the planning and research!

An article every volunteer manager needs to read.

http://knowhownonprofit.org/people/volunteers/keeping/perspective

How Manchester Sports Development Team tripled their volunteer numbers in 6 months

Manchester Sports Development team are part of Manchester City Council (MCC). They are responsible for the development of leisure provision through volunteering, education and the sustainability of sports clubs.

Prior to using VolunteerKinetic an annual brochure was distributed to sports clubs, leisure facilities and libraries containing information on local clubs and volunteer contacts. The process was expensive, time consuming and difficult to keep up to date.

Government spending cutbacks in 2008 led to the end of the brochures and forced the department to rethink how they communicated with the public. They were left with a conundrum; how to sustain thier volunteer management programme with a smaller budget.

A review revealed what was needed was a One-Stop-Shop for sports volunteering, which not only connected volunteers with providers, but also allowed them to measure the success of the volunteer programme.

VolunteerKinetic offered the solution they were looking for, an interenet based system that would put volutneers in touch with people who needed volunteers and also record their activity.

They launched VolunteerKinetic in 2009 with 150 volunteers taken from their original records with the aim of reaching 500 volunteers within two years. Existing volunteers and sports clubs were informed of the new system via mail shots, phone calls and word of mouth.

By utilising the power of the internet they reached 500 sport volunteers in less than six months, and to date they have over 5000 active volunteers registered on the system.

Richard Fuber – Volunteer

Richard Fuber“I started volunteering during the comonwealth games in 2002, but during this period I had to wait for a news letter to come through the post. The new system sends me weekly news emails and SMS texts, it also lets me to search for opportunties whenever I want, so its much easier for me and has meant that I am much more involved in volunteering.”

Craig Abel (the administrator of the system) currently spends two days per week managing the volunteers, allowing him more time to get out of the office and promote their volunteer programme.

As a result of this sucess the VolunteerKinetic system has been rolled out by GreaterSport across the whole of Greater Manchester. All the systems are linked together giving each sports development team the opportunity to share their volunteering opportunities, which has proved very useful for large events. It has also meant that GreaterSport can capture all the volunteer numbers and logged hours for each region, without having to chase around asking each local authority for figures.

Craig and Paralympic LanternCRAIG ABEL, VOLUNTEER DEVELOPMENT OFFICER

“The Social media (Facebook, Twitter and WordPress) functionality within the system is an effective marketing tool that allows for volunteer led promotion, access to a much richer dataset, a wider range of KPI reports and an understanding of the geographical spread of volunteers. The soon to be released Smartphone app will only accelerate the growth of an already sucessful volunteer programme for us.”

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