That was our first ever product steering meeting and we would like to thank everyone for their feedback and comments, we think it went pretty well! 

This group was a chance for us to relay some ideas and details about possible updates to our system and get a feel for how our users felt about these updates. It was also a chance for us to listen to your ideas on future features which could be added to the system or at least were worth further exploration. 

So with that, let’s show you what was discussed at the product steering group 16/09/2020. 

Roadmap

The roadmap is what we are using to help with the potential new features being added to upcoming updates. We are developing this through the MoSCoW Project. These are the Must haves, Should haves, Could haves and Wish list. The MoSCoW project will allow a way of ordering potential features based on their feasibility, price, etc… This section is live on your systems and will be under the help menu and under the new entry ‘roadmap’.

The ‘must have’ section will be everything we plan on fixing for the next update. On each potential new feature will be a voting system so you can vote on which you definitely want and which you don’t. This will then bump up certain features which are popular. 

If you have any new features you want and we haven’t mentioned, you can open a support ticket and choose ‘new feature’, this will then be added to a certain part on the MoSCoW project. 

Rolf will be adding a comments section soon, so let us know what you like, what you hate and everything in between.

Watch the video below to see how to view the Roadmap and how to add a new feature. 

Community Tasks – Where next?

Community tasks were set up in response to the COVID-19 crisis. They are small tasks designed to provide community support to people who are unable to leave their homes. To test out the community tasks you need to enable from the super admin settings and you can try out creating tasks without publishing them to your volunteers. Watch the video below to see how to turn on community tasks. 

At the moment the way the community tasks work is they are separate from the opportunities volunteer page. We kept these separate at the beginning of this update to ensure volunteers wanting to help with COVID-19 tasks would just go straight to this site. However, we are now interested in knowing how we might integrate the two sites and features more effectively.   

We think Community Tasks are useful beyond COVID-19 but we open to where they will ‘live’ with in the application moving forwards. If you have any comments on this please get in touch with us or fill in the questionnaire we have sent our on the subject and let us know what you think.

Native Mobile Development

Our native mobile development unfortunately all but stopped during the height of COVID-19 because our developers have been furloughed and unable to work.

This would have been a new version of our Apps for iOS and Android with all features you would expect added in and some neat new customisation available.  We are committed to continuing to develop our apps but coronavirus forced us to make some difficult choices, one of which was to build our Community Task app using Progressive Web App technology. 

Using Progressive Web App (PWA) for the community tasks site was fast to build and was easy to roll out and it had almost all the same features of a native app however it just uses the web browser on your phone  instead of downloading the app store. 

There are pros and cons of both app types of app and we are keen to know what you think about using PWA more in the future!

Native Mobile Development

Pros – Available on both IOS and Andriod, gives the best overall experience and integration with the mobile device. 

Cons – Slow and significantly increases the lag for new feature incorporation.

Progressive Web App

Pros – Fast to build and implement.

Cons – Do not have access to all mobile capabilities, especially on iOS.

Focus – UI/UX

UI – User Interface 

UX – User Experience

Whilst looking at our set guidelines and rules for our interface we wanted to make sure it enabled a good workflow for our users and let them focus on the tasks they were doing, so we named it ‘focus’. 

Over the last 12 months we have been integrating this look across all the pages on the system. The new side bar gives access to extra features on that page and there is no restriction on sizing. Searching is much easier as the universal search bar is now at the top of every page along with the notification settings and help bar. The new alert messages will either be in red or green depending on urgency and the ones in yellow will be for standard messages. 

Please let us know once you notice these changes, what works well and what doesn’t. We are heading down the root of changing all pages to look like the one above, so if you see anything that can be changed, set up a support ticket to explain. 

Thank You!

We hope all of our clients enjoyed the Product Steering Group, there were some great comments and ideas being said which will enable us to create a clearer path for the future. 

So we can get some extra feedback from our Product Steering Group, please fill in the survey we have created. 

We can’t wait to hear more from you. And until next time…