One of the hardest things many people encounter when running events of a large scale is volunteer management. How many people do you need? What time will they have to be there? What will they all be doing? These are all questions that will stress the mind of both event organisers and volunteer managers. By having efficient volunteer management this can see that the others jobs that are involved in everyday work can be focused on rather than worrying about what people will be doing on the day. Whether you’re a volunteer manager, event organiser or even a volunteer there is most certainly something in this blog that could be of interest to you.
It is vitally important that as a volunteer manager you make it your utmost priority to ensure that all volunteers are fully aware of what they are doing and when they have to be doing it. This will minimize the number of times you’re asked questions such as the ones seen above, it will also mean that the volunteers will be more knowledgeable about what they’re doing meaning they will be more likely to do a better job which in turn will make your event better! From a personal perspective of the volunteer managers, they will now be able to focus on other key aspects of their jobs because they will have less to worry about, meaning less stress! which of course is an aim of any job.
In most cases, the volunteers are the first thing that people will see. If these people are smiling and happy this will give out a positive energy across the day and will lead to those vital positive reviews that will make future events more successful which overall is what you want from in the volunteer management industry. In reference to volunteer motivation, there is a host of ways that this can be achieved, for example, although many volunteers are happy to give up their time for nothing a way to even further motivate them would be to offer some form of incentive e.g: Free lunch. Furthermore, in the lead up to an event you could maybe send them messages like “can’t wait to see you” or “hope you’re looking forward to it”.
MAKE THEM FEEL IMPORTANT
Again, from a reputation standpoint, volunteers are the people that can massively help with word of mouth marketing (which is very cost effective because it’s totally free!) The way to make them feel important will heavily vary depending on what type of event you’re running, the amount of volunteers you have and also demographics of the volunteers. The reason for this being is that different people are interested in different things and respond to being spoken to in different ways. For example, if a team of volunteers were to be older people (50+) they are way more likely to feel important about having their name mentioned in a speech rather than a LinkedIn endorsement which would be more appealing to younger adults.
VOLUNTEER MANAGEMENT SOFTWARE
In today’s world, almost everything can be made more simple with the help of technology. Volunteer management is no exception. A volunteer management system can help you work out who is volunteering for you as well as what they did at what time and how long for. By using volunteer management systems you will be better equipt to work out who you can match to particular opportunities with the use of the database as by using this you will be able to see what certain volunteers enjoy. By using volunteer management software this should alleviate stress for you as a volunteer manager because of how much more efficient it will make your work. In relation to where to get a volunteer management system look no further than TeamKinetic who provide a software that WORKS.
MASTER THE ART OF RECRUITMENT
There is one thing that is a simply must have for volunteer managers and this is volunteers! often what volunteer managers have trouble with is how to get these volunteers to sign up for opportunities, however, this issue is not the volunteer’s willingness to participate but it is reaching out to volunteers and recruiting new ones. The potential way around this is possibly to look for volunteers in areas that the opportunity is centred around. For example, if an event is associated with a charity then you are most likely to find quality volunteers in places such as hospices as they will already have some sort of emotional attachment to the cause.
From this article, we hope that you have been informed about volunteer management and how to be successful in doing so. If you do wish to find an easier way of managing your volunteers by using software, please visit https://teamkinetic.co.uk/