On Friday 26th January 2018 our new EULA and Data Policy was enacted.

Since 2016, organisations have been preparing for the reformation of data protection in the form of GDPR (General Data Protection Regulation). For many organisations operating within the third sector, a certain apprehension has loomed, driven by concerns for their volunteer database.

TeamKinetic, as providers of volunteer management software, wanted to offer reassurance to our beloved customers and those interested that we are aligned with the new legislation in preparation for the 25th May 2018 deadline.

The Changes

As the biggest change to data legalisation since the Data Protection Act, GDPR is poised to revolutionise how individuals can manage organisations using their data. TeamKinetic have undertaken an extensive review of all our policies and procedures with the imminent launch of GDPR and have made some changes to some of our most important agreements.

Below is a concise summary of the major changes made. However, we strongly recommend you read the more detailed policies accessed in our Terms & Conditions which includes full details [click here]

If you have any concerns after reading this, please get in touch with me at chris@teamkinetic.co.uk.

Things that have not changed – TeamKinetic will still never sell your data to a third party.

We are still registered as a data controller with the Information Commissioners Office (ZSA036104)

Privacy by design, Privacy by default

We have always taken user privacy seriously at TeamKinetic, carefully balancing that with the desire by our users to access the opportunities they are most interested in seamless fashion.

The new policy is much more detailed. Significant changes include:

  • As a company, we have explored in much greater detail the role of data usage across our business. Our policy introduction, legislation, and scope reflect this. We felt it was important to establish what parts of the business this document will directly address.
  • A much greater level of detail on what user data is collected is now required by GDPR. We have tried to make it clear what data we are collecting and in what context we will be using that data.
  • Since our last policy review, we have added iPhone and Android applications which make use of additional phone features. As part of our GDPR policy review, we have added a stand-alone “Mobile” section. This section addresses the specific differences between mobile and traditional desktop usage.
  • Data sharing is essential for the operation of the TeamKinetic. We want our users to feel confident and safe with the data they share with us. Our new Data Protection and Privacy Policy identifies what data is shared with whom in much greater detail.
  • TeamKinetic collects a range of data including personal data. Some of this is of a more sensitive nature. We also collect a range of metadata which we use to improve the performance of the software. Our new Policy identifies the types of data that are collected and how we use, share and store that data.
  • Tracking and analytics systems such as Google and Nielsen are fundamental to the operation of the internet. These systems track user and site behaviour online and require TeamKinetic to provide a range of anonymous data. The new policy explains our approach to these systems.
  • Social media plays a significant role in TeamKinetic. As such, we have identified the role of social media specifically in the use of data on these platforms.
  • We explicitly define that all TeamKinetic data is stored in the UK.
  • As part of our policy review, we have established Information Governance best practice guidelines. These now form part of all company employee training and induction.
  • Finally, we have added sections to our policy that deals with “Subject Access Rights” and “Compelled”

These policy changes have been reflected in our whole business and our updated End User Licence Agreement.

Kind Regards,

Chris

If you have concerns about the new EULA and Data Policy or wish to discuss what it might mean for you and your application, do not hesitate to get in touch.

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