{"id":8129,"date":"2021-11-17T09:33:04","date_gmt":"2021-11-17T09:33:04","guid":{"rendered":"https:\/\/teamkinetic.co.uk\/blog\/?p=8129"},"modified":"2022-06-13T10:16:22","modified_gmt":"2022-06-13T09:16:22","slug":"how-teamkinetic-transforms-volunteer-management-for-good","status":"publish","type":"post","link":"https:\/\/teamkinetic.co.uk\/blog\/2021\/11\/how-teamkinetic-transforms-volunteer-management-for-good\/","title":{"rendered":"How TeamKinetic Transforms Volunteer Management For Good…"},"content":{"rendered":"\n

Willowbrook Hospice provides care for patients with life limiting diseases living in St Helens, Knowsley and the surrounding areas. They rely on their fundraising methods and their dedicated volunteers. After realising they needed a volunteer management system, they came across us, TeamKinetic. <\/span><\/p>\n\n\n\n

Why TeamKinetic<\/span>?<\/h2>\n\n\n\n
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For Willowbrook hospice, their previous system was archaic- there was no way to engage with their volunteers. We know the importance of interacting with volunteers we have already, so this was a concern for Willowbrook. They needed a system that allowed for this interaction. Willowbrook also wanted a web-based programme which would allow everyone to access the site from anywhere.<\/span><\/p>\n\n\n\n

Benefits of using TeamKinetic:<\/b><\/h2>\n\n\n\n

One of the biggest benefits for Willowbrook, as mentioned above, is the ability to access the system anywhere. It\u2019s critical for volunteer managers in each of Willowbrook’s nine shops to have access to the system. This way each shop manager can see who\u2019s coming in to volunteer, and has all the information they need in one place. <\/span><\/p>\n

In Willowbrook’s case, their current contact details for volunteers was through paper, which we all know isn\u2019t the most effective. With TeamKinetic\u2019s data protection and GDPR compliance, Willowbrook Hospice are able to see necessary contact information on volunteers profiles. If there is an emergency, managers know exactly where to go to find an email address or a phone number. <\/span><\/p>\n

Having this information at hand means that they\u2019re able to be more present in volunteers’ lives, through emails and messages. Since using our system, Willowbrook’s volunteers have noticed the change- they feel as if they\u2019re more involved with the Hospice due to the update emails they receive. Willowbrook has learnt the importance of communication and engagement between themselves and volunteers along with the importance of volunteers talking with each other too. <\/span><\/p>\n\n\n\n

Willowbrook Hospice’s<\/span> communication:<\/b><\/h2>\n\n\n\n
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For Willowbrook, they\u2019ve created a befriending team between their volunteers. They\u2019ve brought their volunteers together to support each other- especially through-out the pandemic. TeamKinetic hosts a private notes function, so Willowbrook can update when they\u2019ve spoken to a volunteer. <\/span><\/p>\n

All this communication has meant that volunteers feel more involved than ever with the happenings around Willowbrook Hospice and their nine shops. By involving volunteer managers and volunteers, it becomes much more likely that they will spread Willowbrook out into the world further. You\u2019ll be attracting new volunteers whilst building and retaining the volunteers you already have. In Bev Neilson\u2019s (a volunteer manager at Willowbrook) words, \u201cif you want efficient communication, then you\u2019re going to get it with TeamKinetic, definitely\u201d. <\/span><\/p>\n

Willowbrook also outlined the quick response rates you can get with the TeamKinetic system;<\/span><\/p>\n

“We’ve had small events that have come up now and again. We had an event that came up where we could sell things in a local Garden Centre. It’s something we had to implement quite quickly because it was over Christmas. So, I created it on TeamKinetic and had it emailed out to all the volunteers. I would say within the hour, we filled up all the slots for two weeks worth of people volunteering for it. I think that raised over \u00a32,000; without TeamKinetic that would never have happened.”<\/span><\/i><\/p>\n

The ease of creating an opportunity online, and advertising it out to volunteers meant that they\u2019re unexpected fundraising occasion was a success! Our advertising options aren\u2019t limited to just emails, you can automatically send out a post on social media when you\u2019ve created an opportunity, or bulk text your volunteers to let them know! <\/span><\/p>\n\n\n\n

Willowbrook Hospice<\/span> advice: <\/b><\/h2>\n\n\n\n

You\u2019ve heard a lot from us, so here\u2019s Willowbrook\u2019s advice for those looking to manage their volunteers more efficiently; <\/span><\/p>\n

\u201cI think having this system in place helps because everything is in one place. Before it all felt a bit jumbled, we were going from system to system to try and run everything, and engage volunteers while still trying to keep in touch with them. Whereas now, we\u2019ve got one system that we can use and as it\u2019s web-based, like I said before, we can access it anywhere.\u201d <\/span><\/i><\/p>\n\n\n\n

What\u2019s Next For Willowbrook Hospice?<\/b><\/h2>\n\n\n\n

What is happening for Willowbrook at the moment? They\u2019ve recently celebrated World Hospice and Palliative Care Day on the 9th October. Willowbrook have decided to incorporate a Reaching Out Focus into their 2019-2022 Strategy and Organisational Work in line with this year’s theme: \u2018Leave no-one behind- equity in access to palliative care.\u2019 There objectives are as follows: <\/span><\/p>\n