COVID-19<\/h3>\n\n\n\n
COVID-19\nhad a significant impact on traditional volunteering across\nManchester as such activity on the system dropped to almost zero in\nApril to June and has stayed way below the previous level since then.\n<\/p>\n\n\n\n
It\nis also worth noting that much of the activity on the MCR VIP system\nwas either stopped or severely limited during the COVID 19 response. \nThis was in part due to the difficulties associated with face to face\nvolunteering. TeamKinetic was used extensively across the UK in\nresponse to COVID-19 and continues to be used to support communities\nacross the UK and TeamKinetic were recipients of an award from NHSx\nand NHS England concerning their community support features for at\nrisk communities called TechForce-19.<\/p>\n\n\n\n
The\nCity Council did not use TeamKinetic initially in it COVID response\nand as such the figures do not fairly represent the time as for a\nlarge period there was little volunteer activity being undertaken\nwhich was being tracked or recorded in TeamKinetic. \n<\/p>\n\n\n\n
It\nhas been discussed with Elaine as to how the TeamKinetic COVID\nCommunity Task features could be explored for use across other civil\ncontingency and resilience planning situations and as part of the\nongoing COVID-19 and in specific response to mass testing and\nvaccinations when rolled out.<\/p>\n\n\n\n
![\"\"](\"https:\/\/teamkinetic.co.uk\/blog\/wp-content\/uploads\/2020\/12\/image-1.png\")
<\/figure><\/div>\n\n\n\nData <\/span><\/h2>\nUsage<\/b><\/span><\/h4>\nA total of 1732 people signed up to the MCR VIP system since the 20th<\/sup> May of which 417 have gone is to become active, which is a rate of 24% for the year. If we only look at the year from May 2019 until March 2020 we see that rate is actually much closer to 44% so we can again assume COVID has had a significant impact on the activation of volunteers.<\/p>\nWe normally expect to see in a TeamKinetic system for Local Government a rate of about 40-55% of volunteers who register become active within 12 months of registration.<\/p>\n
Active means they have signed up and completed a volunteering opportunity and have had hours logged against that opportunity in the system. There has been a reduction in conversion rates this year again as a result of COVID-19.<\/p>\n
Location and Economic Breakdown of MCR VIP Volunteers<\/b><\/span><\/h4>\nThe heat map below shows your volunteer density across the city and the surrounding boroughs. The bulk of the volunteers since May 2019 are Manchester residents but you can see pockets of activity across the all the neighbouring areas.<\/p>\n\n\n\n
![\"\"](\"https:\/\/teamkinetic.co.uk\/blog\/wp-content\/uploads\/2020\/12\/image-2.png\")
Heat map showing the volunteer density in Manchester city and surrounding boroughs.<\/figcaption><\/figure><\/div>\n\n\n\nVolunteering by Index of Multiple Deprivation Rank (IMDR) for all volunteers registered since 20<\/b>th<\/b><\/sup> May 2019. <\/b><\/h4>\nThis chart includes all volunteers including those who reside outside Manchester.<\/p>\n
The Graph shows the number of volunteers by decile. That is the number of volunteers with a home postcode that is ranked using IMDR.<\/p>\n
1 = bottom-ranked postcode area in bottom 10% ranked area of England<\/p>\n
10 = top-ranked postcode area in the top 10% ranked area of England<\/p>\n\n\n\n![\"\"](\"https:\/\/teamkinetic.co.uk\/blog\/wp-content\/uploads\/2020\/12\/image-3.png\")
<\/figure>\n\n\n\nThis data is interesting as volunteering is perceived to be a traditionally middle-class activity and this is generally supported by research from NCVO and Community Life Survey Data undertaken by DCMS.<\/p>\n
What can be seen quite clearly from the MCR VIP data is that across Manchester and its surrounding areas Volunteering is very well represented in the areas of highest deprivation. This is of course impacted by the fact Greater Manchester has more areas that fall into the bottom 50% according to the IMDR rank, but I think it is also compelling that the people of Manchester demonstrate that poverty is not a defining factor in their willingness to volunteer.<\/p>\n
This finding is even more important when you consider the following question.<\/p>\n
\u2018Does volunteering in the UK contribute to increased personal wellbeing and health?\u2019<\/i><\/span><\/p>\nYes, it does. This question was the central topic of the Happy Days Report, published by State of Life in 2019. The report provides \u201cthe most robust quasi-causal estimates to date of the impact that volunteering has on an individual\u2019s life satisfaction and self-perceived health.\u201d<\/p>\n
The paper finds that having volunteered in the last 12 months is associated with an increase in life satisfaction of 0.034 on a 1-7 scale in the first differences model. This corresponds to 0.057 on the ONS endorsed 0-10 scale if we apply a linear transformation. This effect is roughly comparable to living in a less deprived neighbourhood and also roughly equal in size to one-sixth of the increase in life satisfaction associated with full-time employment vs. being unemployed.<\/p>\n
The Happy Days report shows that alongside life satisfaction, robust quasi-causal positive associations were also found between volunteering and self-reported general health, mental health measured by the GHQ index. There is also a positive association with the other ONS-endorsed measure of \u2018feeling that things in life are worthwhile,\u2019.<\/p>\n
Volunteering is shown to have a positive impact on trust in all demographics and particularly those who start with a trust deficit (in the UK this is lower socioeconomic groups – \u2018A Bit Rich\u2019 2019).<\/p>\n
Mixing with people from different backgrounds is important and the 2019 \u2018A Bit Rich\u2019 study found that volunteering has a positive role to play on trust and social diversity\/mixing:<\/p>\n
\u2022 Volunteers have around two-thirds higher odds of reporting trust in people living in the neighbourhood, compared to non-volunteers.<\/p>\n
\u2022 44 per cent of all volunteers reported having mixed with people from different ethnic backgrounds or religions in the past 12 months, compared to only 31 per cent of the general population<\/p>\n
The key finding of the research quoted above is that the evidence from the 2019 work on the diversity of income and ethnicity in volunteering (A Bit Rich and ABC of BAME) shows that the wellbeing and health benefits of volunteering are considerably higher<\/b> for marginalized groups compared to other groups.<\/p>\n
<\/p>\n
Age <\/b><\/span><\/h2>\nThe age profile of the MCR VIP volunteers is interesting as again it does not reflect national trends or patterns. Volunteering is often found to be a pursuit of older individuals, this often as a result of them having the time. The employment of a digital system such a TeamKinetic reduces barriers to entry especially for younger volunteers who are digitally engaged. It speeds up the process of volunteer recruitment, a significant factor in younger people volunteering.<\/p>\n
Another significant consideration is that the MCR VIP system works seamlessly with Manchester University Sport and Manchester Metropolitan University Student Union system which are also powered by TeamKinetic. This ensures MCR VIP always has its opportunities available to young, motivated student volunteers.<\/p>\n\n\n\n
![\"\"](\"https:\/\/teamkinetic.co.uk\/blog\/wp-content\/uploads\/2020\/12\/image-4.png\")
<\/figure><\/div>\n\n\n\nEthnicity<\/strong><\/h4>\nVolunteering on the MCR VIP system is as multi-cultural and diverse as the city the volunteers represent.\u00a0 Volunteering across the UK tends to be thought of as a predominantly white activity but it\u2019s clear that this is not the case in Manchester with over half of the registered volunteers described themselves as non-British White.<\/p>\n
It is widely acknowledged that volunteering, under non-pandemic circumstances, is more widespread in the upper socioeconomic groups L1 to L10 and in the white ethnicity groups. It would appear that this is not necessarily the case during the pandemic. It does seem clear that the use of technology to recruit volunteers lowers barriers to entry for BAME individuals.<\/p>\n
To volunteer traditionally would be heavily influenced by issues of social network and social capital. Many BAME individuals and communities do not have the same access to opportunities, as they are not often linked into the established networks to enable them to take advantage of the opportunities available.<\/p>\n
As discussed earlier, there is strong research to suggest that volunteering can play an essential role in developing Social Trust and building better social cohesion.\u00a0 Volunteers tend to have more interactions with individuals who have a different ethnic background to theirs than non-volunteers.<\/p>\n
\u00a0<\/p>\n
Gender <\/strong><\/h4>\nData from across the voluntary sector would normally suggest a 60%\/40% gender split in favour of women to men.\u00a0<\/p>\n
Sports Volunteering is often the reverse of this with a 60%\/40% split in favour of men to women.\u00a0 So the results of the MCR VIP gender spilt are quite surprising.\u00a0<\/p>\n
There is some quite compelling research that suggests that volunteering has a stronger impact for UK women than for men, thus being a potentially useful instrument in fighting gender inequality.\u00a0 As reported in the Happy Days study in 2019.<\/p>\n
The report also highlights higher wellbeing increases associated with volunteering at the extremes of the income distribution, but particularly for the lowest income category – suggesting that \u2018volunteering can be promoted as part of a policy intervention aimed at improving the quality of life of vulnerable groups in society.<\/p>\n
\u00a0<\/p>\n
Opportunity data<\/strong><\/h4>\nVolunteers recorded 2256<\/strong> hours of volunteering in the system from 20th<\/sup> May 2019. \u00a0\u00a0These hours took place over 277<\/strong> opportunities.<\/p>\nThe top 10 most popular opportunities regarding the number of hours undertaken by volunteers are:<\/p>\n
\n\n\n\n1<\/span><\/p>\n<\/td>\n
\nFestival Of Manchester 2019<\/span><\/p>\n<\/td>\n<\/tr>\n\n\n2<\/span><\/p>\n<\/td>\n
\nThe Manchester Trophy 2019 – General Volunteers<\/span><\/p>\n<\/td>\n<\/tr>\n\n\n3<\/span><\/p>\n<\/td>\n
\nThe Manchester Trophy 2020 – General Volunteers<\/span><\/p>\n<\/td>\n<\/tr>\n\n\n4<\/span><\/p>\n<\/td>\n
\nNature and Chill a.k.a let’s grow fruit, veg and mushrooms or DIY<\/span><\/p>\n<\/td>\n<\/tr>\n\n\n5<\/span><\/p>\n<\/td>\n
\nManchester International Swim Meet<\/span><\/p>\n<\/td>\n<\/tr>\n\n\n6<\/span><\/p>\n<\/td>\n
\nFamily workshop Summer Volunteers 2019<\/span><\/p>\n<\/td>\n<\/tr>\n\n\n7<\/span><\/p>\n<\/td>\n
\nThe HSBC UK | National Track Championships 2020<\/span><\/p>\n<\/td>\n<\/tr>\n\n\n8<\/span><\/p>\n<\/td>\n
\nManchester Digital Champions<\/span><\/p>\n<\/td>\n<\/tr>\n\n\n9<\/span><\/p>\n<\/td>\n
\nPacking food bags for families in Greater Manchester – Help us feed families<\/span><\/p>\n<\/td>\n<\/tr>\n\n\n10<\/span><\/p>\n<\/td>\n
\nHelp Teach English in an Informal atmosphere,<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\nThe variety of opportunities in the top 10 says something to the variety of Manchester\u2019s volunteers and the diversity of the offer MCR VIP has developed since its relaunch.\u00a0 Events, as you can see, are always popular due to their short-term nature and volunteers tend to find them exciting.\u00a0 We can also see opportunities that are ongoing and have more challenging criteria for entry such as Manchester Digital Champions in the top 10. To see these types of ongoing opportunities in the top 10, especially taking into account lockdown shows how volunteers can provide ongoing, regular services.\u00a0 This type of volunteering could be argued has the highest impact for the residents of Manchester.<\/p>\n
\u00a0<\/p>\n
Safeguarding<\/strong><\/h4>\nIt appears that no volunteers have had a DBS recorded in the system during the period from May 20th<\/sup>. We did see the Identification Verification system used 18 times as part of a project to support members of the public during COVID-19.<\/p>\nMCR VIP has not used the more advanced safeguarding features and this may be an area that could be explored further in the future.\u00a0 These tools can be used alongside Volunteer photographs and Volunteer ID badges that are produced in TeamKinetic with embedded QR code technology.\u00a0 This allows TeamKinetic to be used when managing opportunities with a higher risk profile such as Adult Social Care.\u00a0<\/p>\n
\u00a0<\/p>\n
Application Analytics<\/strong><\/h4>\nMCR VIP has seen the following web traffic since 20th<\/sup> May 2019.<\/p>\n1,251,940 site visits<\/p>\n
These visits have been across all devices and have used most browser technology.\u00a0 We have seen a significant increase in mobile access to the site, and this now accounts for 62% of volunteer site traffic.\u00a0 This is why TeamKinetic is proactively developing with mobile responsive design and continue to develop our iOS and Android native offer which should see new apps available in late Q1 of 2021.<\/p>\n
\u00a0<\/p>\n
Economic Impact of MCR VIP volunteers<\/strong><\/h4>\nVolunteering is a rare, universal, and valuable good that unites us all. It is the glue that holds our societies together in everyday life and at times of crisis. Volunteering is helping each other out of free will. It is arguably why we have survived and succeeded as a species – our ability to collaborate and support one another. Volunteering is millennia old and all religions have at their core a message about volunteering – helping those less fortunate than yourself is a key philosophical teaching we try to impart on our children. As a result, we think volunteering is a sleeping giant in our economy.<\/p>\n
Andy Haldane, the Chief Economist at the Bank of England, estimated volunteering to be worth between \u00a350 and 200bn , approximately 2.5% and 10% of UK GDP. This calculation also included several extra layers or concentric circles of value. Haldane described the circles of value as layers of an onion. The figure below depicts the \u2018Halo\u2019 of value that stretches out from the volunteer. This model represents a step by step approach to valuing volunteering and it halo effect that we have adopted for the reporting of impact for this project.\u00a0 We are still lacking some of the data we need to undertake this level of evaluation, but I want to take this opportunity to outline what is possible using TeamKinetic.<\/p>\n
To calculate the value of the volunteer\u2019s hours, which in the diagram above is represented by the central circle, we have opted to use a cost replacement approach.\u00a0 For simplicity we have applied a single wage replacement rate based on a domiciliary healthcare assistant, midpoint, band 2 agenda for change :<\/p>\n
\u00a39.89 per hour + 25% (NI \/ tax employer \u00a32.47) = \u00a312.36 per hour<\/p>\n
These are lower hourly rates as normally a staff provider would need to add on their \u2018oncosts\u2019 in addition which range from 10-33%. I would then remind you to apply a potential (+) variance of up to 33% on the final figures. Based on these numbers we can demonstrate the following.<\/p>\n
2256 hours X \u00a312.36 = \u00a327,884<\/p>\n
I think we could make a pretty strong case that had COVID-19 not occurred we would image this figure to be considerably higher and maybe even 3 times higher if the bulk of the volunteering had not stopped.\u00a0<\/p>\n
Using the Concentric Circle model, my next suggestion is that to further this work we would need to undertake some additional data collection to understand the direct wellbeing effects on the volunteers themselves.\u00a0 This work can be done using a simple survey that would allow us to capture some data on how volunteering makes your volunteers feel.\u00a0 We can use this data alongside data sets such as the British Household Survey and the Census to evaluate our volunteer population against the general population.\u00a0 Where this work had been undertaken before we have seen a consistent effect that volunteers tend to be healthier and happier, this type of work would enable you to say to what extent they are happier and healthier and what value does that have.<\/p>\n
The next circle of the evaluation would focus on the recipients of the volunteers time.\u00a0 We would look to develop an economic model that allows you to calculate beyond cost replacement what the value and impact the volunteer have on those they support.\u00a0 An example might be a Digital Champion Volunteer may actually help 12 other people; it would be really useful to understand what that help is worth to those people who are beneficiaries of that volunteering.\u00a0 This way we can estimate which type of volunteering generates the greatest social impact and use this information to invest in the volunteering that makes the largest impact on Manchester residents.<\/p>\n
The final stage of the evaluation would be to explore the less tangible benefits such as social trust, social capital and community cohesion.\u00a0 The impact on and reduction of social isolation and loneliness.\u00a0 These concepts are often quite difficult to measure at an individual level but very useful at a population level.<\/p>\n
\u00a0<\/p>\n
\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"
Much of the work we will refer to in this paper is based on figures collected from May 2020 until present as this reflects the period where the MCR VIP project went live to the public. We will be explicit if we are referring to data from beyond that time. It is also worth noting […]<\/p>\n","protected":false},"author":1,"featured_media":7841,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[125,419],"tags":[117,346,440,122,439,112,225,85,256,281,287,288],"class_list":["post-7067","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-local-authority","tag-case-study","tag-covid-19","tag-facts-and-figures","tag-manchester","tag-manchester-city-council","tag-mcr","tag-mcrvip","tag-teamkinetic","tag-teamkinetic-volunteer-management","tag-teamkinetic-volunteer-management-software","tag-teamkinetic-volunteer-management-system","tag-teamkinetic-volunteer-management-system-uk"],"jetpack_publicize_connections":[],"yoast_head":"\r\n
Manchester City Council Case Study - TeamKinetic<\/title>\r\n<meta name=\"description\" content=\"Facts and figures from Manchester City Councils project with TeamKinetic. How we provided support and a software to enable efficient volunteer management.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/teamkinetic.co.uk\/blog\/2021\/02\/manchester-city-council-case-study\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_GB\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Manchester City Council Case Study - TeamKinetic\" \/>\r\n<meta property=\"og:description\" content=\"Facts and figures from Manchester City Councils project with TeamKinetic. 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A total of 1732 people signed up to the MCR VIP system since the 20th<\/sup> May of which 417 have gone is to become active, which is a rate of 24% for the year. If we only look at the year from May 2019 until March 2020 we see that rate is actually much closer to 44% so we can again assume COVID has had a significant impact on the activation of volunteers.<\/p>\n We normally expect to see in a TeamKinetic system for Local Government a rate of about 40-55% of volunteers who register become active within 12 months of registration.<\/p>\n Active means they have signed up and completed a volunteering opportunity and have had hours logged against that opportunity in the system. There has been a reduction in conversion rates this year again as a result of COVID-19.<\/p>\n The heat map below shows your volunteer density across the city and the surrounding boroughs. The bulk of the volunteers since May 2019 are Manchester residents but you can see pockets of activity across the all the neighbouring areas.<\/p>\n\n\n\n This chart includes all volunteers including those who reside outside Manchester.<\/p>\n The Graph shows the number of volunteers by decile. That is the number of volunteers with a home postcode that is ranked using IMDR.<\/p>\n 1 = bottom-ranked postcode area in bottom 10% ranked area of England<\/p>\n 10 = top-ranked postcode area in the top 10% ranked area of England<\/p>\n\n\n\n This data is interesting as volunteering is perceived to be a traditionally middle-class activity and this is generally supported by research from NCVO and Community Life Survey Data undertaken by DCMS.<\/p>\n What can be seen quite clearly from the MCR VIP data is that across Manchester and its surrounding areas Volunteering is very well represented in the areas of highest deprivation. This is of course impacted by the fact Greater Manchester has more areas that fall into the bottom 50% according to the IMDR rank, but I think it is also compelling that the people of Manchester demonstrate that poverty is not a defining factor in their willingness to volunteer.<\/p>\n This finding is even more important when you consider the following question.<\/p>\n \u2018Does volunteering in the UK contribute to increased personal wellbeing and health?\u2019<\/i><\/span><\/p>\n Yes, it does. This question was the central topic of the Happy Days Report, published by State of Life in 2019. The report provides \u201cthe most robust quasi-causal estimates to date of the impact that volunteering has on an individual\u2019s life satisfaction and self-perceived health.\u201d<\/p>\n The paper finds that having volunteered in the last 12 months is associated with an increase in life satisfaction of 0.034 on a 1-7 scale in the first differences model. This corresponds to 0.057 on the ONS endorsed 0-10 scale if we apply a linear transformation. This effect is roughly comparable to living in a less deprived neighbourhood and also roughly equal in size to one-sixth of the increase in life satisfaction associated with full-time employment vs. being unemployed.<\/p>\n The Happy Days report shows that alongside life satisfaction, robust quasi-causal positive associations were also found between volunteering and self-reported general health, mental health measured by the GHQ index. There is also a positive association with the other ONS-endorsed measure of \u2018feeling that things in life are worthwhile,\u2019.<\/p>\n Volunteering is shown to have a positive impact on trust in all demographics and particularly those who start with a trust deficit (in the UK this is lower socioeconomic groups – \u2018A Bit Rich\u2019 2019).<\/p>\n Mixing with people from different backgrounds is important and the 2019 \u2018A Bit Rich\u2019 study found that volunteering has a positive role to play on trust and social diversity\/mixing:<\/p>\n \u2022 Volunteers have around two-thirds higher odds of reporting trust in people living in the neighbourhood, compared to non-volunteers.<\/p>\n \u2022 44 per cent of all volunteers reported having mixed with people from different ethnic backgrounds or religions in the past 12 months, compared to only 31 per cent of the general population<\/p>\n The key finding of the research quoted above is that the evidence from the 2019 work on the diversity of income and ethnicity in volunteering (A Bit Rich and ABC of BAME) shows that the wellbeing and health benefits of volunteering are considerably higher<\/b> for marginalized groups compared to other groups.<\/p>\n <\/p>\n The age profile of the MCR VIP volunteers is interesting as again it does not reflect national trends or patterns. Volunteering is often found to be a pursuit of older individuals, this often as a result of them having the time. The employment of a digital system such a TeamKinetic reduces barriers to entry especially for younger volunteers who are digitally engaged. It speeds up the process of volunteer recruitment, a significant factor in younger people volunteering.<\/p>\n Another significant consideration is that the MCR VIP system works seamlessly with Manchester University Sport and Manchester Metropolitan University Student Union system which are also powered by TeamKinetic. This ensures MCR VIP always has its opportunities available to young, motivated student volunteers.<\/p>\n\n\n\n Volunteering on the MCR VIP system is as multi-cultural and diverse as the city the volunteers represent.\u00a0 Volunteering across the UK tends to be thought of as a predominantly white activity but it\u2019s clear that this is not the case in Manchester with over half of the registered volunteers described themselves as non-British White.<\/p>\n It is widely acknowledged that volunteering, under non-pandemic circumstances, is more widespread in the upper socioeconomic groups L1 to L10 and in the white ethnicity groups. It would appear that this is not necessarily the case during the pandemic. It does seem clear that the use of technology to recruit volunteers lowers barriers to entry for BAME individuals.<\/p>\n To volunteer traditionally would be heavily influenced by issues of social network and social capital. Many BAME individuals and communities do not have the same access to opportunities, as they are not often linked into the established networks to enable them to take advantage of the opportunities available.<\/p>\n As discussed earlier, there is strong research to suggest that volunteering can play an essential role in developing Social Trust and building better social cohesion.\u00a0 Volunteers tend to have more interactions with individuals who have a different ethnic background to theirs than non-volunteers.<\/p>\n \u00a0<\/p>\n Data from across the voluntary sector would normally suggest a 60%\/40% gender split in favour of women to men.\u00a0<\/p>\n Sports Volunteering is often the reverse of this with a 60%\/40% split in favour of men to women.\u00a0 So the results of the MCR VIP gender spilt are quite surprising.\u00a0<\/p>\n There is some quite compelling research that suggests that volunteering has a stronger impact for UK women than for men, thus being a potentially useful instrument in fighting gender inequality.\u00a0 As reported in the Happy Days study in 2019.<\/p>\n The report also highlights higher wellbeing increases associated with volunteering at the extremes of the income distribution, but particularly for the lowest income category – suggesting that \u2018volunteering can be promoted as part of a policy intervention aimed at improving the quality of life of vulnerable groups in society.<\/p>\n \u00a0<\/p>\n Volunteers recorded 2256<\/strong> hours of volunteering in the system from 20th<\/sup> May 2019. \u00a0\u00a0These hours took place over 277<\/strong> opportunities.<\/p>\n The top 10 most popular opportunities regarding the number of hours undertaken by volunteers are:<\/p>\n 1<\/span><\/p>\n<\/td>\n Festival Of Manchester 2019<\/span><\/p>\n<\/td>\n<\/tr>\n 2<\/span><\/p>\n<\/td>\n The Manchester Trophy 2019 – General Volunteers<\/span><\/p>\n<\/td>\n<\/tr>\n 3<\/span><\/p>\n<\/td>\n The Manchester Trophy 2020 – General Volunteers<\/span><\/p>\n<\/td>\n<\/tr>\n 4<\/span><\/p>\n<\/td>\n Nature and Chill a.k.a let’s grow fruit, veg and mushrooms or DIY<\/span><\/p>\n<\/td>\n<\/tr>\n 5<\/span><\/p>\n<\/td>\n Manchester International Swim Meet<\/span><\/p>\n<\/td>\n<\/tr>\n 6<\/span><\/p>\n<\/td>\n Family workshop Summer Volunteers 2019<\/span><\/p>\n<\/td>\n<\/tr>\n 7<\/span><\/p>\n<\/td>\n The HSBC UK | National Track Championships 2020<\/span><\/p>\n<\/td>\n<\/tr>\n 8<\/span><\/p>\n<\/td>\n Manchester Digital Champions<\/span><\/p>\n<\/td>\n<\/tr>\n 9<\/span><\/p>\n<\/td>\n Packing food bags for families in Greater Manchester – Help us feed families<\/span><\/p>\n<\/td>\n<\/tr>\n 10<\/span><\/p>\n<\/td>\n Help Teach English in an Informal atmosphere,<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n The variety of opportunities in the top 10 says something to the variety of Manchester\u2019s volunteers and the diversity of the offer MCR VIP has developed since its relaunch.\u00a0 Events, as you can see, are always popular due to their short-term nature and volunteers tend to find them exciting.\u00a0 We can also see opportunities that are ongoing and have more challenging criteria for entry such as Manchester Digital Champions in the top 10. To see these types of ongoing opportunities in the top 10, especially taking into account lockdown shows how volunteers can provide ongoing, regular services.\u00a0 This type of volunteering could be argued has the highest impact for the residents of Manchester.<\/p>\n \u00a0<\/p>\n It appears that no volunteers have had a DBS recorded in the system during the period from May 20th<\/sup>. We did see the Identification Verification system used 18 times as part of a project to support members of the public during COVID-19.<\/p>\n MCR VIP has not used the more advanced safeguarding features and this may be an area that could be explored further in the future.\u00a0 These tools can be used alongside Volunteer photographs and Volunteer ID badges that are produced in TeamKinetic with embedded QR code technology.\u00a0 This allows TeamKinetic to be used when managing opportunities with a higher risk profile such as Adult Social Care.\u00a0<\/p>\n \u00a0<\/p>\n MCR VIP has seen the following web traffic since 20th<\/sup> May 2019.<\/p>\n 1,251,940 site visits<\/p>\n These visits have been across all devices and have used most browser technology.\u00a0 We have seen a significant increase in mobile access to the site, and this now accounts for 62% of volunteer site traffic.\u00a0 This is why TeamKinetic is proactively developing with mobile responsive design and continue to develop our iOS and Android native offer which should see new apps available in late Q1 of 2021.<\/p>\n \u00a0<\/p>\n Volunteering is a rare, universal, and valuable good that unites us all. It is the glue that holds our societies together in everyday life and at times of crisis. Volunteering is helping each other out of free will. It is arguably why we have survived and succeeded as a species – our ability to collaborate and support one another. Volunteering is millennia old and all religions have at their core a message about volunteering – helping those less fortunate than yourself is a key philosophical teaching we try to impart on our children. As a result, we think volunteering is a sleeping giant in our economy.<\/p>\n Andy Haldane, the Chief Economist at the Bank of England, estimated volunteering to be worth between \u00a350 and 200bn , approximately 2.5% and 10% of UK GDP. This calculation also included several extra layers or concentric circles of value. Haldane described the circles of value as layers of an onion. The figure below depicts the \u2018Halo\u2019 of value that stretches out from the volunteer. This model represents a step by step approach to valuing volunteering and it halo effect that we have adopted for the reporting of impact for this project.\u00a0 We are still lacking some of the data we need to undertake this level of evaluation, but I want to take this opportunity to outline what is possible using TeamKinetic.<\/p>\n To calculate the value of the volunteer\u2019s hours, which in the diagram above is represented by the central circle, we have opted to use a cost replacement approach.\u00a0 For simplicity we have applied a single wage replacement rate based on a domiciliary healthcare assistant, midpoint, band 2 agenda for change :<\/p>\n \u00a39.89 per hour + 25% (NI \/ tax employer \u00a32.47) = \u00a312.36 per hour<\/p>\n These are lower hourly rates as normally a staff provider would need to add on their \u2018oncosts\u2019 in addition which range from 10-33%. I would then remind you to apply a potential (+) variance of up to 33% on the final figures. Based on these numbers we can demonstrate the following.<\/p>\n 2256 hours X \u00a312.36 = \u00a327,884<\/p>\n I think we could make a pretty strong case that had COVID-19 not occurred we would image this figure to be considerably higher and maybe even 3 times higher if the bulk of the volunteering had not stopped.\u00a0<\/p>\n Using the Concentric Circle model, my next suggestion is that to further this work we would need to undertake some additional data collection to understand the direct wellbeing effects on the volunteers themselves.\u00a0 This work can be done using a simple survey that would allow us to capture some data on how volunteering makes your volunteers feel.\u00a0 We can use this data alongside data sets such as the British Household Survey and the Census to evaluate our volunteer population against the general population.\u00a0 Where this work had been undertaken before we have seen a consistent effect that volunteers tend to be healthier and happier, this type of work would enable you to say to what extent they are happier and healthier and what value does that have.<\/p>\n The next circle of the evaluation would focus on the recipients of the volunteers time.\u00a0 We would look to develop an economic model that allows you to calculate beyond cost replacement what the value and impact the volunteer have on those they support.\u00a0 An example might be a Digital Champion Volunteer may actually help 12 other people; it would be really useful to understand what that help is worth to those people who are beneficiaries of that volunteering.\u00a0 This way we can estimate which type of volunteering generates the greatest social impact and use this information to invest in the volunteering that makes the largest impact on Manchester residents.<\/p>\n The final stage of the evaluation would be to explore the less tangible benefits such as social trust, social capital and community cohesion.\u00a0 The impact on and reduction of social isolation and loneliness.\u00a0 These concepts are often quite difficult to measure at an individual level but very useful at a population level.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n","protected":false},"excerpt":{"rendered":" Much of the work we will refer to in this paper is based on figures collected from May 2020 until present as this reflects the period where the MCR VIP project went live to the public. We will be explicit if we are referring to data from beyond that time. It is also worth noting […]<\/p>\n","protected":false},"author":1,"featured_media":7841,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[125,419],"tags":[117,346,440,122,439,112,225,85,256,281,287,288],"class_list":["post-7067","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-local-authority","tag-case-study","tag-covid-19","tag-facts-and-figures","tag-manchester","tag-manchester-city-council","tag-mcr","tag-mcrvip","tag-teamkinetic","tag-teamkinetic-volunteer-management","tag-teamkinetic-volunteer-management-software","tag-teamkinetic-volunteer-management-system","tag-teamkinetic-volunteer-management-system-uk"],"jetpack_publicize_connections":[],"yoast_head":"\r\nLocation and Economic Breakdown of MCR VIP Volunteers<\/b><\/span><\/h4>\n
Volunteering by Index of Multiple Deprivation Rank (IMDR) for all volunteers registered since 20<\/b>th<\/b><\/sup> May 2019. <\/b><\/h4>\n
<\/figure>\n\n\n\nAge <\/b><\/span><\/h2>\n
<\/figure><\/div>\n\n\n\nEthnicity<\/strong><\/h4>\n
Gender <\/strong><\/h4>\n
Opportunity data<\/strong><\/h4>\n
\n\n
\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Safeguarding<\/strong><\/h4>\n
Application Analytics<\/strong><\/h4>\n
Economic Impact of MCR VIP volunteers<\/strong><\/h4>\n