{"id":12908,"date":"2023-07-19T11:58:48","date_gmt":"2023-07-19T10:58:48","guid":{"rendered":"https:\/\/teamkinetic.co.uk\/blog\/?p=12908"},"modified":"2024-03-11T16:36:55","modified_gmt":"2024-03-11T16:36:55","slug":"prioritising-volunteer-feedback","status":"publish","type":"post","link":"https:\/\/teamkinetic.co.uk\/blog\/2023\/07\/prioritising-volunteer-feedback\/","title":{"rendered":"Prioritising Volunteer Feedback"},"content":{"rendered":"\n<p>Harnessing volunteer feedback is a cornerstone of successful volunteer management. When using TeamKinetic, it is a requirement for volunteers and providers to leave feedback before logging hours. Collecting or offering feedback needn\u2019t be viewed as a chore or an unnecessary formality. By prioritising volunteer feedback, your organisation can improve its opportunities and reach.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">The Value<\/h2>\n\n\n\n<p>Volunteer feedback is valuable for the following aspects of your volunteer engagement process:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Recruitment<\/strong> &#8211; Once volunteers have been onboarded, the opportunity for feedback enables your organisation to improve the recruitment experience for subsequent volunteers. In doing so, your organisation\u2019s volunteer base will widen.<\/li>\n\n\n\n<li><strong>Recognition<\/strong> &#8211; Giving your volunteers feedback is an essential aspect of any volunteer engagement strategy. Volunteers who are freely giving their time deserve to feel valued and appreciated.&nbsp;<\/li>\n\n\n\n<li><strong>Reassurance<\/strong> &#8211; To avoid volunteers beginning opportunities and leaving, visible feedback before onboarding provides clarity. In being transparent, your volunteers can be reassured that they will feel comfortable and capable during an opportunity.&nbsp;<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/teamkinetic.co.uk\/blog\/2023\/05\/helpful-hints-for-volunteer-retainment\/?fbclid=IwAR3ITZwQFntFnNtDYbfonRLwPbrooSLQRrvBiokN_n8nj3mgoDPRmm1HxoQ\" target=\"_blank\" rel=\"noreferrer noopener\">Retention<\/a><\/strong> &#8211; If they are unsatisfied with one opportunity experience, a volunteer is less likely to volunteer with your organisation under different opportunities. Addressing feedback so that opportunities can be improved upon aids volunteer retention.\u00a0<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Collecting Feedback<\/h2>\n\n\n\n<p>A systematic collection of feedback is essential if data is to be successfully interpreted and implemented. Some effective methods for feedback collection include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Satisfaction scales<\/li>\n\n\n\n<li>Suggestion boxes<\/li>\n\n\n\n<li>Recommendation likelihood&nbsp;<\/li>\n\n\n\n<li>Surveys<\/li>\n<\/ul>\n\n\n\n<p>On the TeamKinetic system, Thumbs Up feedback works for volunteers and providers. Thumbs Up feedback makes saying thank you or reporting any issues that have occurred during volunteering quick and easy. Your organisation can also create unique digital rewards and recognition OpenBadges for your volunteers. Feedback can be sent to specific volunteers or volunteer groups via TeamKinetic\u2019s inbuilt email function and mobile messaging.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/ea7N8ZTRTXqQ1fH3-efvCtwqIOoodyorfHviBhB_C1Lz3awPspxiv2bnBVjaIYYREFnMMmfnsduimfRGxf8wI0HBOVpecRBjf0N-w68vmb01tNHBygeRyqR-xd2MSfGiITpgFzBQoAh7ftMSPmiy7sw\" width=\"624\" height=\"416.46074089351305\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Take Time to Survey<\/h2>\n\n\n\n<p>Volunteer surveys are a thorough method for collecting feedback. Receiving written as well as numerical data makes feedback more personal and specific. This may take more time to record and analyse, however, as a result, there is more scope for meaningful feedback implementation. Survey questions often aim to understand volunteers\u2019 perception of your organisation, how likely volunteers are to continue volunteering with your organisation, and particular likes and dislikes. Due to the customisable nature of surveys, your organisation can ask whatever questions you feel will be beneficial for your organisation. With TeamKinetic, your organisation can link external surveys to opportunities. For example, a <a href=\"https:\/\/www.surveymonkey.co.uk\/?ut_source=sem_lp&amp;ut_source2=sem&amp;ut_source3=header\">SurveyMonkey<\/a> or <a href=\"https:\/\/www.qualtrics.com\/uk\/free-account\/\">Qualtrics<\/a> survey.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/teamkinetic.co.uk\/blog\/wp-content\/uploads\/2023\/07\/campaign-creators-pypeCEaJeZY-unsplash-1024x741.jpg\" alt=\"\" class=\"wp-image-12916\" width=\"584\" height=\"422\"\/><\/figure><\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Implementation<\/h2>\n\n\n\n<p>Feedback is only useful if it is put into practice. Equally, volunteers will be motivated to provide constructive feedback when they know their feedback will be prioritised. Implementing feedback makes your volunteers feel heard, and improves your organisation\u2019s reputation and overall productivity.<\/p>\n\n\n\n<p>TeamKinetic\u2019s feedback features including Thumbs Up feedback, external surveys and integrated messaging make collecting and circulating feedback simple. Your TeamKinetic site can be regularly updated to reflect any changes that have been made in response to feedback.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>You can find\u00a0<span style=\"color: #6fa200;\"><a style=\"color: #6fa200;\" href=\"https:\/\/teamkinetic.co.uk\/\">TeamKinetic<\/a><\/span> on social media and listen to our podcast:<\/strong><\/p>\n<p class=\"has-text-align-center\"><span style=\"color: #1da1f2;\"><a style=\"color: #1da1f2;\" href=\"https:\/\/twitter.com\/TeamKineticUK\" target=\"_blank\" rel=\"noopener\">Twitter<\/a><\/span> \u00a0 \u00a0 \u00a0 <span style=\"color: #3b5998;\"><a style=\"color: #3b5998;\" href=\"https:\/\/www.facebook.com\/TeamKineticUK\" target=\"_blank\" rel=\"noopener\">Facebook<\/a><\/span>\u00a0\u00a0 \u00a0 \u00a0 <span style=\"color: #0a66c2;\"><a style=\"color: #0a66c2;\" href=\"https:\/\/www.linkedin.com\/company\/teamkinetic\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a><\/span>\u00a0\u00a0 \u00a0 \u00a0 <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/www.youtube.com\/c\/TeamKinetic\/\" target=\"_blank\" rel=\"noopener\">YouTube<\/a><\/span>\u00a0\u00a0 \u00a0 \u00a0 <span style=\"color: #c32aa3;\"><a style=\"color: #c32aa3;\" href=\"https:\/\/www.instagram.com\/teamkineticuk\/\" target=\"_blank\" rel=\"noopener\">Instagram<\/a>\u00a0 \u00a0 \u00a0 \u00a0<span style=\"color: #1ed760;\"><a style=\"color: #1ed760;\" href=\"https:\/\/anchor.fm\/teamkinetic\" target=\"_blank\" rel=\"noopener\">Podcast<\/a><\/span><\/span><\/p>\n<p>\u00a0<\/p>\n<p><em>Have you enjoyed using TeamKinetic? If you could <a href=\"https:\/\/reviews.capterra.com\/products\/new\/a1702723-e9e8-4453-9557-a6d200b760a7\" target=\"_blank\" rel=\"noreferrer noopener\">leave us a review on Capterra<\/a>, we&#8217;d really appreciate it! We&#8217;ll even send you a little thank you.<\/em><\/p><div>\n","protected":false},"excerpt":{"rendered":"<p>Harnessing volunteer feedback is a cornerstone of successful volunteer management. When using TeamKinetic, it is a requirement for volunteers and providers to leave feedback before logging hours. Collecting or offering feedback needn\u2019t be viewed as a chore or an unnecessary formality. By prioritising volunteer feedback, your organisation can improve its opportunities and reach. The Value [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":12909,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":false,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[184],"tags":[85,256,624,643,96,161,231,644],"class_list":["post-12908","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-volunteer-management","tag-teamkinetic","tag-teamkinetic-volunteer-management","tag-volunteer-engagement","tag-volunteer-feedback","tag-volunteer-management","tag-volunteer-management-software","tag-volunteer-management-software-uk","tag-volunteer-survey"],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - 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According to research by Historic England, evidence from their primary research indicates that volunteers in the heritage sector play a key role in facilitating the operation of the sector. The number of heritage volunteers has been increasing since 2012. 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They manage over 4,200 staff and provide access to care for over half a million patients. Two volunteer managers, Claire and Emily, manage and coordinate volunteers across the entire\u2026","rel":"","context":"In &quot;Case Study&quot;","block_context":{"text":"Case Study","link":"https:\/\/teamkinetic.co.uk\/blog\/category\/case-study\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/teamkinetic.co.uk\/blog\/wp-content\/uploads\/2018\/04\/WHH-VOLUNTEERS-LOGO-01.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":13016,"url":"https:\/\/teamkinetic.co.uk\/blog\/2023\/08\/corporate-volunteering-considerations\/","url_meta":{"origin":12908,"position":4},"title":"Corporate Volunteering Considerations","author":"Siena Elsby-Smith","date":"23rd August 2023","format":false,"excerpt":"In the UK, 44% of employees prioritise doing meaningful work over earning a high salary. 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